Problem with warranty duration
Hi!
This week i have bought ThinkPad E540 with 2 year warranty. On Wednesday i registered my laptpop. Lenovo Solution Center as well as Lenovo website shows that my warranty is not 2 years but ended in 2015.Originally, it should expire in 2016. What should i do?
By the way, greetings from Poland
Ignore Mr. Porter.
The warranty on the iPhone has NEVER been international. Service on the iPhone is ONLY available in the country of purchase (the EU is considered "one country" for warranty purposes).
Apple will not accept phones sent in from another country, nor will they send it back out to another country. If your phone was purchased in the US, you will need to either bring it yourself or send it to someone you know in the US to bring the phone to Apple for replacement. If the phone is in the warranty period and a hardware malfunction is found, the phone will be replaced free of charge. If you're outside the warranty period, then you will pay $199 for replacement.
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Problem with Transaction-Duration Dialog
Hello All,
I wonder if somebody could shed a light on the problem that we're having
with transaction-duration dialog service object. The problem is this.
When we call the service object and its SQL statement fails (for
example, because of constraint violation) Forte raises AbortException.
It also clears the error stack, so we have no way to know what caused
it, original error ("ORA -... Constraint Violation") disappears. All we
get is this:
USER ERROR: Access to a load balanced router member (which is a service
object) failed for the reasons below.
Class: qqsp_AbortTransaction with ReasonCode: SP_ER_USERABORT
Error #: [601, 162]
Detected at: qqdo_LbRouter::Route at 2
Last TOOL statement: method tester.test, line 3
Error Time: Thu Jul 2 15:56:40
Distributed method called: SO_UmbrellaProxy.testAbortExc (object
name
site/sosa_sampleservice_cl0/th_testabort_cl0-bmso0x15d:0x1) from
partition
"TH_TestAbort_cl0_Client", (partitionId =
DC5B2DC0-0EA9-11D2-AFD0-5F72194BAA77:0x15d:0x2, taskId =
[DC5B2DC0-0EA9-11D2-AFD0-5F72194BAA77:0x15d.4]) in application
"Forte_cl0", pid 74 on node AANANIEV in environment archenv
Originator: SP_AO_XACTMGR
Exception occurred (locally) on partition "Forte_cl0_Client",
(partitionId
= DC5B2DC0-0EA9-11D2-AFD0-5F72194BAA77:0x15d:0x1, taskId =
[DC5B2DC0-0EA9-11D2-AFD0-5F72194BAA77:0x15d:0x1.16]) in
application
"Forte_cl0", pid 74 on node AANANIEV in environment archenv.
USER ERROR: Your transaction was aborted
Class: qqsp_AbortTransaction with ReasonCode: SP_ER_USERABORT
Error #: [402, 45]
Detected at: XactMgr.TXAbort at 1
Error Time: Thu Jul 2 15:56:40
Originator: SP_AO_XACTMGR
Exception occurred (remotely) on partition
"TH_TestAbort_cl0_Part1-router", (partitionId =
DC5B2DC0-0EA9-11D2-AFD0-5F72194BAA77:0x15b:0x9, taskId =
[DC5B2DC0-0EA9-11D2-AFD0-5F72194BAA77:0x15d:0x2.17]) in
application
"TH_TestAbort_cl0", pid 18196 on node hp9000_1 in environment
archenv.
Has anyone experienced this problem with "transaction-duration" service
object? Is there any way to find out the cause of "AbortException"? It
seems impossible to catch the AbortException on the server partition,
looks like Forte exits right away.
Everything works fine with "message-duration" dialog, unfortunately it
is not an option for us because of the way our batch programs were
designed.
Any help is greatly appreciated.
Alexander Ananiev
Claremont Technology Group
916-558-4127
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>thanks Peter for trying to help
ok, i've narrowed down the problem, it seems that when i try and save a file onto one partition of one of my ext drives it won't save to my last save dir but if i save to another partition/drive it works ok, also if i rename the 'dodgy' partition it also seems to work ok, so somehow the name of the drive has become corrupted.
anybody ever heard of this? or how i could fix this as it's a quite annoying because alot of my audio files are referenced on this partition, so itunes or Cubase (audio sequencer) can't find my files now. -
I purchased a laptop roughly 6 months ago on your website for my son,with an extended warranty that cost an extra 100$. I also had a problem with the confirmation email when i bought it,you guys never sent one,so i had to message you on here for tracking information. So i have no way to get my reciept,and my laptop has locked up and refuses to work,i dont know how to begin to get it fixed,and im at a loss on what to do, He needs it for school,so it needs to be repaired asap. Any help?
Hi slunkling,
It was very kind of you to purchase your son a laptop for his school work! I’m sure he truly appreciates the value of this device. I’m sorry to hear you didn’t receive a confirmation email when you originally ordered it, and that it now needs service.
Using the email address you registered with the forum, as well as your previous conversation here on the forum, I was able to locate your order, and your Geek Squad Protection plan number. As I see this order was from this year, you should also be able to log into BestBuy.com to review your order and print an order receipt by clicking “View Order Receipt”.
That being said, I am sending you a private message with the information you would need to receive service under your plan. You may check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message -
Good afternoon. I have a problem with the phone Iphone 4 In the right corner of the screen I had yellowing. I gave it to the warranty company in Orange in which it was purchased, Good day. I have a problem with the phone Iphone 4 In the right corner of the screen I had yellowing. Is it covered by warranty? I gave it to the warranty company in Orange in which it was purchased, where they gave it to the examination of a company that has no relation to Apple, where I have sent and the conclusion, without opening the phone, that under the screen is exposed to water. Did Orange give the right phone for repair to the company even where no staff member was trained even remotely in Apple. Please help in this matter ... RegardsGeorgiy.tam they gave it to the examination of a company that has no relation to Apple,where I have sent and concluded that without opening the phone under the screen is exposed to water. Did Orangepravo give the phone to repair information in a companywhere even a single employee is not trained even remotely in Apple.
<Edited by Host>If the iPhone was deemed to have water damage, something which normally does not require that the iPhone be disassembled to determine, it will not be covered under warranty. You will need to take this up with Orange, who provides all service for the iPhone in Armenia, if you wish to discuss this further.
Regards. -
Export Problems with Speed/Duration
Hi guys,
I'm pretty new to working with video and i'm learning Premiere CS5 at the moment.
I've imported my video, rendered scenes from Cinema4d and composited in After Effects.
I exported at PAL DV 720x576 25fps.
Anyhow, i've brought it into Premiere and added a soundtrack and have been playing around with cuts and
changing the speed and duration of some parts and reversing other sections.
I've exported it using the Mov - PAL DV Widescreen option and all was fine until about the 6th or 7th
export test. Now all of a sudden the parts of the movie that have speed changes or time changes are
coloured blue? They look like they're negative for some reason?
I've done some tests exporting directly as H.264 and things seem ok.
I've even created a new sequence using the same video and did a reverse and time change on it
and it exports fine.
I can't understand what the problem is. The preview is fine but now even the .Mov icon is blue! lol
Any advice please guys?
Premiere CS5
Mac OSX 10.6.4
2x3 GHz quad-core Intel Xeon
8Gb Ram*Bump* please!
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Camera problems, with warranty can Apple replace my unit
I have an iPhone 5 with some camera problems, have two or more black dots, looks like plastic particules and in some cases the camera freezes with half screen in purple, i am from Argentina and here there is no iphone service, how i can do a warranty?
Did you try to contact your carrier or provider you bought the device from?
If you bought the phone in another country than Argentina, you'll have to contact the Store where you bought it.
The warranty is only valid in the country where it has been bought.
See also:
Apple - Support - Service Answer Center
http://www.apple.com/lae/support/iphone/contact/
Claro
Movistar
Personal -
Problems with Zero Duration .flv files
I've recently had to troubleshoot issues with over 1200 .flv files that have an incorrect duration of 0 (zero). I know that the keyframe data has information on the duration in these files, but I'm wanting to access this data programatically at run time and update the player so the seekbar works as expected. After a frustrating series of searches, I've not come up with a solution and would like to know if anyone knows how to solve this issue.
I know it's possible, since the same file loaded into the Akamai utility shows the duration as Zero, but the seek bar has the correct time.
Thanks,
DThat's why you can't convert...you are converting the supported frame rates.
yes, EditReady is TONS better. They are always on top of the latest AVCHD formats (every camera uses a different variant of AVCHD). It used to be that they had two apps...EditReady for QT formats and ClipWrap2 for AVCHD...but they have now rolled all of those features into EditReady...one app for everything. They have a free demo so you can try it and see for yourself. -
Problem with warranty overseas
Hi,
I am writting these post and i am really sad about apple care and services system.
My story is same as thousadns story for people who bought iphone, ipad, ipod or even any other products such as macbook..
In Saudi Arabia, in each house there is at least one apple product (iphone, ipad..etc), and people love it, but the problem is that....No apple store or care service center, where when any thing happen to ur product, to just go and replace it....
Can you imagin last time, my ipad and my sister phone had problems, so i called apple US and they asked me to send it to UK to be fix. So i send to UK to my friend over there, but they changed the ipad and refused to change the iphone as they said it was bought from US and need to be replaced from US.
Can u imagin to send u ur iphone to UK and then to US.....
Really it is unfair, and people start to think twice before they buy apple products.....
So i think apple need to make some thing to relaive us
thxThe iphone has never had an international warranty.
As has always been the case, the iphone warranty is good only in the country of original purchase.
This is nothing new.
If you want local service, then buy your iphone from an official carrier in your country -
Problem with time duration code
Hi All,
I have recently set up a database for my website search page and have added some code (please see below) to the page which uploads the data to database so that after 60 days the data is automatically deleted from the database. BUT the data is being deleted before the 60 days is up. Does anyone have any ideas why this might be?
<?php
$con=mysqli_connect("****","*****","****","*****");
// Check connection
if (mysqli_connect_errno())
echo "Failed to connect to MySQL: " . mysqli_connect_error();
mysqli_query($con,"DELETE FROM donation WHERE dateCreated < DATE_SUB(NOW(), INTERVAL 60 DAY");
mysqli_close($con);
?>
<?phpNess_quick wrote:
Hi All,
I have recently set up a database for my website search page and have added some code (please see below) to the page which uploads the data to database so that after 60 days the data is automatically deleted from the database. BUT the data is being deleted before the 60 days is up. Does anyone have any ideas why this might be?
<?php
$con=mysqli_connect("****","*****","****","*****");
// Check connection
if (mysqli_connect_errno())
echo "Failed to connect to MySQL: " . mysqli_connect_error();
mysqli_query($con,"DELETE FROM donation WHERE dateCreated < DATE_SUB(NOW(), INTERVAL 60 DAY");
mysqli_close($con);
?>
<?php
Do you know when the data is getting deleted? At what point after the date it was created?
If you don't get a positive answer I would test it out by switching the dateCreated column temporarily from 'timestamp' to 'date'. Create a few test entries and a few test dates and see what happens. Back up the database file first by exporting it as a .sql file to your desktop. Then if you mess it up you can reload it.
I know for sure that using the combination below with a 'date' column will delete the entry one day after it has expired.
< DATE_SUB(NOW(), INTERVAL 1 DAY"); -
I refurbished my macbook air 7 months ago because there was a problem with the steady state drive. Now my battery seems to be dead again. How long does the warranty last? Do I need to pay for a new battery?
As I wrote Apple will diagnose an Apple product even if it is out of warranty for free. That should be your first step to find out if the problem is the battery or something else.
Once you have Apple telling you a 7 month old battery is defective (if that turns out to be the case) then it becomes a game of horse trading. You'll need to speak to the tech and when he tells you there is nothing he can do you will need to speak to the tech manager and when she says most likely there is nothing they can do you go to the store manager, etc. It is unlikely (though possible) that they will give in easily you need to be firm, polite and let on that you're willing to accept a partial reimbursement.
So again the first step is to find out what is wrong.
good luck -
The problem with the warranty repair in Russia. I bought Iphone4 without a contract in Paris, and now I must go there to have it repaired? In Russia, the repair takes only bought in Russia. Is this correct? So I was told over the phone in service and support in the near future, I was not planning to fly to Paris. Just for the sake of repairing the phone to fly to Paris is expensive.
The problem of 100% on your phone, as trying to change SIM cards of different operator and the problem remains.
Phone is constantly losing the signal during a call, and often just disabled.
I bought 5 phones for himself, his wife and friends, and only I have these problems.
Very annoying.Yes you will need to go back to France as the warranty is country specific except in EU countries. Or if you know anyone there they could take it to an Apple store if you posted it to them.
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I have migrated from London to New Delhi and i am facing some problem with my iPhone 4s and i am not able to setup a repair .My phone is in under warranty too. Can anyone tell whats the matter?
The warranty is NOT international. You must take it back to the country of origin if it needs repair. The E.U. is considered a single country for warranty purposes.
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Hi I have Iphone 4 which the 2yrs warranty is over and now having problem with the phone LCD is flickering wat should i do.
Service Answer Center - iPhone - http://support.apple.com/kb/index?page=servicefaq&geo=US&product=iphone <-- enter correct country in drag-down menu once on page.
Repair Pricing section - http://www.apple.com/support/iphone/service/faq/
iPhone model Out-of-Warranty Service
iPhone 4, iPhone 3GS, iPhone 3G, Original iPhone $149
If out of warranty and you don't ever want Apple to repair it again ("Certain damage is ineligible for out-of-warranty service ... unauthorized modifications."- http://www.apple.com/support/iphone/service/faq/, http://support.apple.com/kb/index?), search for third party repair services, e.g., http://www.iresq.com -
I bought an iPhone in San Francisco and I live in Ecuador, I need a place to claim the world apple warranty in Ecuador, because I have a problem with the screen
There is no "world apple warranty" on iPhones. As paulcb points out, the warranty is only valid in the country of origin. You will have to bring it to the U.S. or send it to someone you know there to get it serviced.
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If i buy an apple product from the actual customer who bought it, and i face some problem with it, but the device is still under warranty, so would there be any issue for getting the device checked?
If you make an appointment at the Genius Bar about a problem, they will check and evaluate the device, and if it warrants a replacement under warranty, they make the final determination. We are users here. This is a user to user support forum. We cannot determine what Apple will do. I can tell you what I already did, the warranty follows the device.
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