Problems installing SCCM 2012SP1
HI ALL
i am on a client site and i am having issues installing SCCM 2012SP1 i have never seen the errors before and wondered if anyone might have seen this.
all splash screens are blank, and the setupdl.exe will not launch on this server.
when i launch it i get the following errors in the error log:
INFO: Attemping to load ENG resource DLL... Configuration Manager Setup 04/03/2014 14:39:34 2600 (0x0A28)
WARNING: Failed to load resource DLL. Configuration Manager Setup 04/03/2014 14:39:34 2600 (0x0A28)
INFO: setupdl.exe: Start Configuration Manager Setup 04/03/2014 14:39:34 2600 (0x0A28)
ERROR: The downloading thread should not be alive. Configuration Manager Setup 04/03/2014 14:39:34 2600 (0x0A28)
any information on what might be causing this or an fix or workaround would be great
many thanks
Chris
HI Paul
again done this.
what i have done so far:
Run the media from mounted iso and locally
run as local admin, domain admin,
ran the setupdl.exe on my computer and copied the files to the sccm server and pointing the install to the download directory
but i still get the same error.
we have tried to run it from another server but the application again failed to run, do you think this could be an environmental issue.
Similar Messages
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SMS Provider Locations Do Not Match - Problem installing SCCM 2012 R2 CU4
I have an SCCM 2012R2 CU1 site that has been upgraded from SCCM 2012 non-SP1, so I have gone from 2012 to 2012SP1 through CU5 and then to R2 and then to CU1.
Over the course of the life of this site, which has more than 10k clients and 10 Site Systems, we have installed roles, removed roles, moved roles and removed Site Systems.
I have also installed and removed SMS providers . . . which is where my issues begin.
The site properties in the console list 6 SMS Providers and even lists an SMS provider on a server that was retired and is no longer a Site System. When I query WMI using the following VBS script it only returns the *ACTUAL* SMS Provider locations,
2 of the 6 listed in the GUI.
On Error Resume Next
Const ForReading = 1, ForWriting = 2, ForAppending = 8
strComputer = "."
Set oFS = CreateObject("Scripting.FileSystemObject")
Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\sms")
If Err.Number <> 0 Then
WScript.Echo "Cannot connect to WMI"
WScript.Echo vbTab & "Error " & Err.Number & " - " & Err.Description
End If
Set oLog = oFS.OpenTextFile("C:\Temp\SMS_ProvList.log",ForAppending, True)
If Err.Number <> 0 Then
WScript.Echo "Could not create output file"
WScript.Echo vbTab & "Error " & Err.Number & " - " & Err.Description
End If
Set colItems = objWMIService.ExecQuery("SELECT * FROM SMS_ProviderLocation",,48)
count = 0
For Each objItem in colItems
count = count + 1
oLog.WriteLine "-----------------------------------"
oLog.WriteLine Now()
oLog.WriteLine "Provider instance " & count & " : " & objItem.Machine
oLog.WriteLine "NamespacePath : " & objItem.NamespacePath
oLog.WriteLine ""
Next
I have a test environment which has also gone through some growth over its lifetime and has had the same changes to SMS Providers made. When I first attempted to install SCCM 2012 R2 CU4 in this test environment the installer continually failed the
prerequisite checker when querying the CU level of the SMS Providers. The only way that I could get past that issue was by running a site maintenance task via the CM installer and installing an SMS Provider at the location that had previously been an
SMS Provider but I had uninstalled that role.
I do not want to have to do that in my production environment, and would not even be able to do so if I wanted as I have retired one of the servers listed and cannot re-provision that machine.
Any CM12 gurus out there with suggestions? This strikes me as a standard MS problem when having multiple development teams working on a product/update and not having a standard location to check for configuration information (This is exactly the problem
when configuring DNS suffixes via GPO and not manually setting the GUI to match).
Thanks!
Josh Gerner
Cornell University.The issue I have is that I cannot find the WMI class that holds the SMS Providers that are returned by the GUI.
I actually engaged MS Premier for a SCCM 2012 RAAS about 2 years ago and that was when the discrepancy first reared it's head. The support person that I worked with couldn't give me a way of cleaning those entries at that point which is when I started
logging the locations to be sure that my maintenance task was really installing or removing the SMS Providers.
Josh Gerner -
Problem installing SCCM client in remote untrusted forest
Hi,
My configuration is :
My network is in two parts : intranet and a DMZ. In the DMZ there is another forest and domain. There is no trust between the forest in the DMZ and the internal network. I configured the remote forest in SCCM with a user account that has Domain Admin acces
in the DMZ forest/domain.
The primary site server is located in the internal part of my network. SQL is installed on a remote server. Management point, distribution point, Fallback Status Point roles are installed on the primary site server. SMS Provider is installed on the primary
site server.
In the DMZ part, I have a management point, distribution point installed on one server.
The forest discovery works fine. I can query AD in the remote forest (DMZ).
I have a problem installing the SCCM client on computers located in the remote forest with client push or with the command line.
CCMSETUP.EXE /MP:DMZ site server /DP:DMZ site server /FSP: primary site server SMSSITECODE:SIT
In CCMSetup.log I can see that the client try to communicate with my DMZ site server but it reverts to the management point and distribution point located in the internal part of the network. The installation fails and will try in 10 minutes.
Do anyone has seen this problem before? Am I missing something? Could it be a configuration issue?
Could you help me whit this please?
Thanks in advance for your time!
JacquesDoes the client installation work when you install the client manually on the untrusted domain client? What does the CCM.log say on the site server?
Have you double checked the firewall ports for the client push installation? The ports needed for the client push to work are as follows (from the site server to the client):
SMB - TCP 445
RPC Endpoint Mapper - TCP 135 / UDP 135
RPC Dynamic Ports
And to Management Point:
HTTP - TCP 80 (When using HTTP)
HTTPS - TCP 443 (When using HTTPS)
Also a quote from
TechNet: "In addition to the ports listed in the following table, client push installation also uses Internet Control Message Protocol (ICMP) echo request messages from the site server to the client computer to confirm whether the client
computer is available on the network. ICMP is sometimes referred to as TCP/IP ping commands. ICMP does not have a UDP or TCP protocol number, and so it is not listed in the following table. However, any intervening network devices, such as firewalls, must
permit ICMP traffic for client push installation to succeed." -
Problems install SCCM 2012 with remote sql 2008 r2 sp2
I am having issues installing sccm 2012 on a remote sql 2008 r2 sp2 server on a seperate instance.
I get the error "The network path was not found"
if i point it at the primary instance it will let me continue but i cannot install sccm into that instance.
I have turned off dynamic ports and set a static port but I do not see where i can enter that in the installer.
I cannot seem to verify is the ssb port is working correctly or not.
my account is local admin on both servers and a sql sysadm.
There is no firewall between servers.
Any suggestions?
Regards
DonSPN is setup to AUTO register and is working. remote sql is not a cluster. Windows firewall on both servers is disabled. Sql browser is enabled and started. we have a group for system center that contains site servers and this group
is in the local admin of both servers and sysadm inside of sql server.
Why we are consolidating all or our lesser sql servers into a larger one.
Snipt of the log.
12/12/2012 2:57:37 PM: ConfigMgrSetupWizard Error: 1 : Exception message: [The network path was not found.
], Exception details: [System.IO.IOException: The network path was not found.
Server stack trace:
at Microsoft.Win32.RegistryKey.Win32ErrorStatic(Int32 errorCode, String str)
at Microsoft.Win32.RegistryKey.OpenRemoteBaseKey(RegistryHive hKey, String machineName)
at Microsoft.SystemCenter.ConfigMgr.Setup.DatabaseUtility.GetSqlConnection(String databaseName, String serverName, Boolean encrypt)
at Microsoft.SystemCenter.ConfigMgr.Setup.DatabaseUtility.CheckSqlConnection(String serverName, String instanceName)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
at Microsoft.SystemCenter.ConfigMgr.Setup.CheckSqlAsync.EndInvoke(IAsyncResult result)
at Microsoft.SystemCenter.ConfigMgr.Setup.DatabasePage.ValidatePage()
at Microsoft.SystemCenter.ConfigMgr.SetupFramework.WizardForm.ActivatePage(String pageId, Boolean goingNext)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.Controls.Button.OnClick()
at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)].
12/12/2012 3:01:42 PM: ConfigMgrSetupWizard Information: 1 : Creating SQL connection to database ADMIN\master on server YSQL030.srf.local.
12/12/2012 3:01:42 PM: ConfigMgrSetupWizard Error: 1 : Exception message: [The network path was not found.
], Exception details: [System.IO.IOException: The network path was not found. -
Problem Installing SCCM 2012 R2 client on Windows Thin PC 7 (Windows Embedded)
Hi, I'm trying to install SCCM 2012 R2 client on Windows thin pc 7
I check the ccmsetup.log and it returned this:
Failed to get list of protected volume: List pointer is NULL (3)
ccmsetup 07/08/2014 08:06:26''
2040 (0x07F8)
DetectEWF failed with 0x80070003. ccmsetup
07/08/2014 08:06:26'' 2040 (0x07F8)
DetectWindowsEmbeddedWF failed with 0x80070003.
ccmsetup 07/08/2014 08:06:26''
2040 (0x07F8)
A Fallback Status Point has not been specified. Message with STATEID='304' will not be sent.
ccmsetup 07/08/2014 08:06:26''
2040 (0x07F8)
Cannot install over embedded OS with WF enabled on the system drive.
ccmsetup 07/08/2014 08:06:26''
2040 (0x07F8)
CcmSetup failed with error code 0x80004005 ccmsetup
07/08/2014 08:06:26'' 1960 (0x07A8)
Can somebody help me?
Thanks
Renzo
PD: Sorry for my bad EnglishCannot install over embedded OS with WF enabled on the system drive.
You have to disable write filters on that device first.
Torsten Meringer | http://www.mssccmfaq.de -
Problem installing SCCM 2012 R2 Hotfix KB2905002 (WDS/OSD slowness issue)
Hi everyone!
Tried installing
KB2905002 yesterday and although the update did get applied to our Primary, we get the following error when the hotfix attempts to create the Console and Client update packages...
Here is the error from the log...
"Task 'Create Software Update Catalog' completed, state is 'failed' ExceptionText: Error: Setup detected an unexpected problem during installation. Error message: A valid file name is required.
Parameter name: fileName
Error: Setup detected an unexpected problem during installation. Error message: at Microsoft.SystemCenter.UpdateSetup.SystemUtilities.CalculateSHA1Base64(String fileName)
at Microsoft.SystemCenter.UpdateSetup.Tasks.GenerateCatalog.ReplaceCommonInsertionStrings(String startText, String packageFile)
at Microsoft.SystemCenter.UpdateSetup.Tasks.GenerateCatalog.GetServerUpdateXml()
at Microsoft.SystemCenter.UpdateSetup.Tasks.GenerateCatalog.DoRun()
at Microsoft.SystemCenter.UpdateSetup.Tasks.GenericTask.RunThread(Object taskObject)"
Anyone have any ideas?
Regards,
JJgot the same problem this mostly happens if you re install the SCCM R2 due to any reason and you previously installed these Hot fixes too. IF you focus on the wizard deeply you got this message prior to error page Regard less of KB2910552 obvs on your
screen you will see KB2905002. So the solution is
1.Go to your "control panel" on your Primary site server
2. Open "Program and Features"
3. Click oon "View installed Updates" on left pane.
4. Scroll down to the installed KBs of "System Center 2012 R2 Configuration Manager"
5. Uninstall you desired KB
6. Try to install again by setup. Hope this time you will not get the error message. -
Hi,
I am getting the following error, detailed in the client.msi.log, when trying to install the SCCM 2012 SP1 client on windows 2008 R2 servers.Why StatusAgentProxy.dll fails to register.
<![LOG[MSI: Action 22:08:03: RegisterTypeLibraries. Registering type libraries]LOG]!><time="22:08:03.092-330" date="12-18-2013" component="ccmsetup" context="" type="0" thread="8096" file="msiutil.cpp:314">
<![LOG[MSI: Action 22:08:03: SelfRegModules. Registering modules]LOG]!><time="22:08:03.827-330" date="12-18-2013" component="ccmsetup" context="" type="0" thread="8096" file="msiutil.cpp:314">
<![LOG[MSI: Module C:\Windows\CCM\StatusAgentProxy.dll failed to register. HRESULT -2147010895. Contact your support personnel.]LOG]!><time="22:08:03.889-330" date="12-18-2013" component="ccmsetup"
context="" type="3" thread="8096" file="msiutil.cpp:300">
<![LOG[MSI: Action 22:08:03: Rollback. Rolling back action:]LOG]!><time="22:08:03.952-330" date="12-18-2013" component="ccmsetup" context="" type="0" thread="8096" file="msiutil.cpp:314">
<![LOG[File C:\Windows\ccmsetup\{59A0EA77-D28C-4286-83A6-04BB57B9CDD6}\client.msi installation failed. Error text:
ExitCode: 1603
Action: SelfRegModules.
ErrorMessages:
Module C:\Windows\CCM\StatusAgentProxy.dll failed to register. HRESULT -2147010895. Contact your support personnel.
I've already checked this forum but nothing helped .
Please provide a valid action plan to resolve this issue.
I'd highly appreciate any help.
Thanks and regards
ArsalanHi,
Restart those server might be helpful.
After installing the Client manually, you could check the registration of statusagentproxy.dll in that log.
Best Regards,
Joyce Li
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Hi All - I've re-posted this as I put it in the wrong thread initially under 2007.
I've configured a cross forest SCCM scenario, with all the SCCM config in one Forest and a single Windows XP SP3 desktop in the other. There is a trust between both Forests/2-way external but I haven't added Forests/Domain to SCCM to enable searching
etc. I deployed the agent manually in the external Forest using a mapped drive and ccmsetup /mp:........ this all works fine.
After installation, after the client is approved, when I click on the client in the SCCM console and try to initiate any of the "right-click" features, I just get a stack of access denied errors back "0x80070005". I've tried rebuilding
WMI, re-installing the client to no avail. Im thinking that its related to the cross forest config but I see no provision for setting up external credentials for the other forest - am I right in thinking that the only account that needs to be configured is
the "Network Access Account" that the agent uses to make network connections (the rest being run under the guise of the "Local System" account) if so - this is already done too.
I'm not seeing any access denied entries on the XP desktop and I've been through the DCOM config and local policy to make adjustments/slacken off the permissions...still no dice.
Am I chasing my tail with this? can I manage a client from the console that actually sits outside of the Forest where the SCCM installation is actually installed?
The installation is pretty much inline with scenario 1 from the following blog:
http://blogs.technet.com/b/neilp/archive/2012/08/20/cross-forest-support-in-system-center-2012-configuration-manager-part-1.aspx
-ahttp://social.technet.microsoft.com/Forums/systemcenter/en-US/a64548eb-11dd-441f-95d7-097c70c96f17/sccm-2012sp1-cross-forest-scenario?forum=configmgrgeneral
is the original thread. You shouldn't cross post -- you should wait for a mod to move the thread as now we have multiple people answering the same question without the benefit of seeing what others have answered.
As mentioned there, this really has nothing to do with ConfigMgr and stems from the use of right-click tools.
Jason | http://blog.configmgrftw.com | @jasonsandys -
Hi,
I am using SCCM 2012 R2.
The main problem is Temporary Storage partition at Azure VMs. SCCM use this partition and I get problems with Reporting Point (https://social.technet.microsoft.com/Forums/en-US/41482001-c51b-4380-8d26-9b5d56969b3f/reporting-point-role-autoinstall-several-times).
A partial solution is: NO_SMS_ON_DRIVE.SMS file (http://blogs.technet.com/b/configurationmgr/archive/2012/09/17/controlling-configuration-manager-2012-using-hidden-files.aspx)
But the Temporary Storage partition flush at restart.
The questions are:
Does Azure officially supports SCCM?
What would be the procedure to install SCCM at Azure?
Better not install SCCM at Azure?
Thanks in advance!Hi,
I do belive it is supported,
http://blogs.technet.com/b/configmgrteam/archive/2013/10/23/configmgr-and-endpoint-protection-support-for-windows-azure-vms.aspx
Never tried it though.
Regards,
Jörgen
-- My System Center blog ccmexec.com -- Twitter
@ccmexec
Thanks.
But the following not states SCCM is installed at Azure, the following states the manage of Azure VMs by SCCM:
Today, we’re happy to announce that we are enabling
support for managing Windows Azure Virtual Machines using System Center 2012 Configuration Manager SP1 or later and, System Center 2012 Endpoint Protection SP1 or later. That means, using the same products and skills you
use for your on-premises datacenters, you can continue to manage your servers in the cloud -
SCCM 2012sp1 Cumlative Updates Supercedence
If I install CU5 for SCCM 2012sp1, will it contain all the previous updates, or is it necessary to install the previous cumulative update bundles as well?
Cumulative updates are as the name states = cumulative. So CU5 includes everything that CU1-CU4 include. So no, you do not need to deploy any previous ones.
Wally Mead -
OSD Task Sequence fails to install SCCM client
Hello,
Our OSD task sequence fails to install the SCCM client with certain images.
The TS gets to the "Setup Windows and Configuration" step, during which it downloads all the necessary SCCM client files (silverlight, C++ redistributable, client.msi....etc.). At this point computer restarts and in never loads back into the
task sequence, instead it enters the minisetup (setup is starting services, setup is installing devices, setup is applying system settings...preparing computer for first use), after which the computer restarts and you are back at the CTR+ALT+Del screen.
The computer has joined the domain and has run all other steps but it has failed to install SCCM client. I can also see the leftovers of an incomplete TS under c:\_SMSTaskSequence
If we change the image specified under "Apply Operating System" step, everything works ok.
It appears there is something wrong with this particular image. Any ideas?
Logs show no errors. Let me know which logs you'd like me to post (and from which location)
There is no ccm folder under c:\windowsHoping you are using ConfigMgr 2012 R2. If a client machine Join to Domain and doesn't proceed with other steps and not installing the CCM client, then problem seems to be with the Image.Do you have any RunOnce registry setting specified in the Image? You
can mount the Image and check those settings.
RunOnce Key Reference :
https://msdn.microsoft.com/en-us/library/windows/desktop/aa376977(v=vs.85).aspx
If the above key is present in the Image, TS Engine won't resume after the reboot.
You need to use a new variable "SMSTSPostAction" at the end of the Task Sequence, to add your custom actions.
The above variable is applicable in CM 2012 SP1 and R2.
Thanks, Senthil. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. Click on "vote as Helpful" if you feel this post helpful to you. This
can be beneficial to other community members reading the thread. -
10.6.8 update combined - problems installing
Hi all,
Currently having huge problems installing this update on my mac, have been trying for a couple of days now to get this machine back up and running again after I was told by the genius bar 2 years ago that after them spending nearly 900 pounds on new parts, that they "had no idea what the problem was, but could be something to do with the logic board". I finally decided to sell it, but as a parts and repair it will get £100 and fully working it could get a bit more, so it's in my interest to get it up and running again.
I am by no means a computer expert, but I know a few things and can normally sort problems out by just simply using search, but alas I have finally been beaten, and have come here to ask for some assistance.
After re-installing my macbook pro 3,1 (mid 2007) with it's original 10.4 tiger software probably 5 times before it worked, then moving on to 10.6 snow leopard which also took a couple of attempts, I am now completely stuck with no way to get this machine up to 10.6.8, so that I can make the jump to mountain lion. The software update program is either an absolute heap of dung, or my computer just won't have any of it. I have tried multiple solutions which I will list below:
Using software update to install the 10.6.8 combined update - Failed
Downloading the 10.6.8 combined update from apple support downloads - Failed
Deleting the library/preferencecom.apple.softwareupdate etc. files - Still software update Failed
Downloading 10.6.1 update and installing - Success after a few attempts
Downloading 10.6.8 combined and trying again - Failed
Downloading 10.6.2 update and installing - Failed
Now this is where I am at. I have downloaded these files both on the macbook pro itself, and on my windows laptop - then transfering them across. I have never been more frustrated at a computer in my entire life, and am about 20 minutes away from throwing this laptop out of the window onto a poor bystander below. If anyone has any solution - (and don't say reformat and reinstall the OS - I've already tried that), then it would be greatly appreciated!
I'll post the console message from my last install of just the 10.6.8 combined upate (without using software update) and if someone on here who can make sense of these messages can see a problem or offer a solution, then that would also be greatly appreciated, thanks!
Console message after attempted install:
06/03/2013 13:53:17 com.apple.ocspd[185] dyld: shared cached file was build against a different libSystem.dylib, ignoring cache
06/03/2013 13:53:25 Installer[182] <ZeroSliderSplitView: 0x106dc2c70>: the delegate <TargetSelectPage: 0x106d6d9a0> was sent -splitView:resizeSubviewsWithOldSize: and left the subview frames in an inconsistent state:
06/03/2013 13:53:25 Installer[182] Split view bounds: {{0, 0}, {402, 104}}
06/03/2013 13:53:25 Installer[182] Subview frame: {{0, 0}, {0, 32}}
06/03/2013 13:53:25 Installer[182] Subview frame: {{0, 0}, {402, 104}}
06/03/2013 13:53:25 Installer[182] The outer edges of the subview frames are supposed to line up with the split view's bounds' edges. NSSplitView is working around the problem, perhaps at the cost of more redrawing. (This message is only logged once per NSSplitView.)
06/03/2013 13:53:27 [0x0-0x17017].com.apple.installer[182] dyld: shared cached file was build against a different libSystem.dylib, ignoring cache
06/03/2013 13:53:37 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Console"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.NetworkUtility"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.dashboardlauncher"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.frontrowlauncher"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.exposelauncher"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.QuickTimePlayerX"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.spaceslauncher"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.appstore"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.backup.launcher"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.BluetoothFileExchange"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.PodcastCapture"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.keychainaccess"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.PhotoBooth"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.VoiceOverUtility"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Safari"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Safari"></bundle>
06/03/2013 13:53:38 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.remoteinstallmacosx"></bundle>
06/03/2013 13:53:38 com.apple.installd[198] dyld: shared cached file was build against a different libSystem.dylib, ignoring cache
06/03/2013 13:53:50 com.apple.coreservicesd[50] dyld: shared cached file was build against a different libSystem.dylib, ignoring cache
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.dashboardlauncher"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.frontrowlauncher"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.exposelauncher"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.QuickTimePlayerX"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.spaceslauncher"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.appstore"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.backup.launcher"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.BluetoothFileExchange"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.PodcastCapture"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.keychainaccess"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.PhotoBooth"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.VoiceOverUtility"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Safari"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Safari"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Console"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.remoteinstallmacosx"></bundle>
06/03/2013 13:53:57 Installer[182] PackageKit: Missing bundle path, skipping: <bundle id="com.apple.NetworkUtility"></bundle>
06/03/2013 13:53:57 Installer[182] The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.There really shouldn't be any problem downloading that combo update unless you've got a very slow or flaky connection. And Windows doesn't play as well with Mac files as the Mac does with Windows files; who knows what Windows might have done to the update's file integrity.
You might also try downloading the file using another browser such as Firefox. And when you have the updater, reboot into Safe Mode and then run the updater. That way you can be sure there isn't third party software somehow interfering with the update while it's tinkering with the guts of OS X. -
Problems installing Adobe Air and BBC iPlayer Desktop
Problems installing Adobe Air and BBC iPlayer Desktop
I'm running Windows 7 32 bit on an ASUS netbook with 2mb ram. I installed both Air 3.7 and BBC iPlayer Desktop using Google Chrome. I downloaded 3 BBC programmes. Two ran fine but the third wouldn't start and I kept getting a message to try again later. I deleted this programme and downloaded it again, with the same result.
So I uninstalled both Air and the BBC iPlayer Desktop, the Air exe file and the two folders at the following locations:
C:\Users\USERNAME\AppData\Roaming\Adobe\AIR\ and
C:\Users\USERNAME\AppData\Roaming\BBCiPlayerDesktop.xxx
Since doing this each time I try to install Air either on its own or with the BBC iPlayer software I get the message part way through installation:
"Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
I have run the Microsoft Fix it programme and still get the same result.
I have tried everything on your Trouble Shooting page apart from the bit about the elevated command prompt, but as I'm the sole user and administrator, that seems unnecessary.
I have closed Chrome and tried installation using Windows Explorer but with the same result.
I have tried all the above with Microsoft Security Essentials running and disabled. And I have tried the same with Astrill on and off.
I have had a response from the BBC with much the same advice as appears on your trouble shooting page.
Here is the Air installation log, followed by the MSI log.
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp
\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local
\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp
\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local
\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp
\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local
\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp
\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local
\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp
\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local
\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7
=== Verbose logging started: 25/04/2013 08:34:51 Build type: SHIP UNICODE
5.00.7601.00 Calling process: C:\windows\System32\msiexec.exe ===
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:70) [08:34:51:469]: Resetting cached policy values
MSI (c) (68:70) [08:34:51:469]: Machine policy value 'Debug' is 0
MSI (c) (68:70) [08:34:51:469]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action:
******* CommandLine: **********
MSI (c) (68:70) [08:34:51:473]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (68:70) [08:34:51:653]: SOFTWARE RESTRICTION POLICY: Verifying
package --> 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi' against
software restriction policy
MSI (c) (68:70) [08:34:51:654]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi has a digital signature
MSI (c) (68:70) [08:34:51:966]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi is permitted to run at the
'unrestricted' authorization level.
MSI (c) (68:70) [08:34:51:986]: Cloaking enabled.
MSI (c) (68:70) [08:34:51:986]: Attempting to enable all disabled privileges
before calling Install on Server
MSI (c) (68:70) [08:34:52:001]: End dialog not enabled
MSI (c) (68:70) [08:34:52:001]: Original package ==> C:\Users\Steve
\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:001]: Package we're running from ==> C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:010]: APPCOMPAT: Compatibility mode property
overrides found.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:041]: MSCOREE not loaded loading copy from
system32
MSI (c) (68:70) [08:34:52:063]: Machine policy value 'TransformsSecure' is 0
MSI (c) (68:70) [08:34:52:063]: User policy value 'TransformsAtSource' is 0
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: File 3: -2147287038
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'DisablePatch' is 0
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'AllowLockdownPatch' is
0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'DisableMsi' is 0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:066]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:066]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:067]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (68:70) [08:34:52:067]: Machine policy value
'DisableFlyWeightPatching' is 0
MSI (c) (68:70) [08:34:52:068]: Enabling baseline caching for this transaction
since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor
update patch is active
MSI (c) (68:70) [08:34:52:071]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:072]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:072]: Transforms are not secure.
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding MsiLogFileLocation
property. Its value is 'C:\Users\Steve\AppData\Local\Temp\MSIa5745.LOG'.
MSI (c) (68:70) [08:34:52:073]: Command Line: CURRENTDIRECTORY=C:\Users
\Steve\Downloads CLIENTUILEVEL=0 CLIENTPROCESSID=9576
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding PackageCode
property. Its value is '{1C7C3009-013E-4A16-9A0F-0000FB80A613}'.
MSI (c) (68:70) [08:34:52:073]: Product Code passed to Engine.Initialize:
MSI (c) (68:70) [08:34:52:073]: Product Code from property table before
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product Code from property table after
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product not registered: beginning first-time
install
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding ProductState
property. Its value is '-1'.
MSI (c) (68:70) [08:34:52:073]: Entering
CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (68:70) [08:34:52:073]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (68:70) [08:34:52:073]: Adding new sources is allowed.
MSI (c) (68:70) [08:34:52:074]: PROPERTY CHANGE: Adding
PackagecodeChanging property. Its value is '1'.
MSI (c) (68:70) [08:34:52:074]: Package name extracted from package path:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Package to be registered:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (68:70) [08:34:52:078]: Note: 1: 2262 2: AdminProperties 3: -
2147287038
MSI (c) (68:70) [08:34:52:078]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:078]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:079]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
CURRENTDIRECTORY property. Its value is 'C:\Users\Steve\Downloads'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTUILEVEL
property. Its value is '0'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTPROCESSID
property. Its value is '9576'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
MsiSystemRebootPending property. Its value is '1'.
MSI (c) (68:70) [08:34:52:079]: TRANSFORMS property is now:
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding VersionDatabase
property. Its value is '200'.
MSI (c) (68:70) [08:34:52:081]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming
MSI (c) (68:70) [08:34:52:082]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Favorites
MSI (c) (68:70) [08:34:52:084]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (68:70) [08:34:52:085]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Documents
MSI (c) (68:70) [08:34:52:086]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (68:70) [08:34:52:088]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (68:70) [08:34:52:089]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (68:70) [08:34:52:091]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (68:70) [08:34:52:092]: SHELL32::SHGetFolderPath returned: C:
\ProgramData
MSI (c) (68:70) [08:34:52:093]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Local
MSI (c) (68:70) [08:34:52:094]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Pictures
MSI (c) (68:70) [08:34:52:097]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Administrative Tools
MSI (c) (68:70) [08:34:52:098]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Startup
MSI (c) (68:70) [08:34:52:099]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:101]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:102]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Desktop
MSI (c) (68:70) [08:34:52:104]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:107]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:109]: SHELL32::SHGetFolderPath returned: C:
\Users\Public\Desktop
MSI (c) (68:70) [08:34:52:113]: SHELL32::SHGetFolderPath returned: C:
\windows\Fonts
MSI (c) (68:70) [08:34:52:115]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans
Serif 4: 0 5: 16
MSI (c) (68:70) [08:34:52:147]: MSI_LUA: Setting AdminUser property to 1
because this is the client or the user has already permitted elevation
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding AdminUser
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding Privileged
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:148]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:148]: PROPERTY CHANGE: Adding USERNAME
property. Its value is 'Steve'.
MSI (c) (68:70) [08:34:52:149]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding DATABASE
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding OriginalDatabase
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: Machine policy value 'MsiDisableEmbeddedUI' is
0
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SourceDir
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SOURCEDIR
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:6C) [08:34:52:153]: PROPERTY CHANGE: Adding VersionHandler
property. Its value is '5.00'.
=== Logging started: 25/04/2013 08:34:52 ===
MSI (c) (68:70) [08:34:52:171]: Note: 1: 2262 2: PatchPackage 3: -
2147287038
MSI (c) (68:70) [08:34:52:172]: Machine policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: User policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: PROPERTY CHANGE: Adding UILevel property.
Its value is '5'.
MSI (c) (68:70) [08:34:52:172]: Note: 1: 2262 2: Font 3: -2147287038
MSI (c) (68:70) [08:34:52:174]: PROPERTY CHANGE: Adding ACTION property.
Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:174]: Doing action: INSTALL
Action 08:34:52: INSTALL.
Action start 08:34:52: INSTALL.
MSI (c) (68:70) [08:34:52:176]: UI Sequence table 'InstallUISequence' is
present and populated.
MSI (c) (68:70) [08:34:52:176]: Running UISequence
MSI (c) (68:70) [08:34:52:176]: PROPERTY CHANGE: Adding EXECUTEACTION
property. Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:176]: Doing action: Milestone_ERRCA_UIAN726
Action 08:34:52: Milestone_ERRCA_UIAN726.
Action start 08:34:52: Milestone_ERRCA_UIAN726.
MSI (c) (68:70) [08:34:52:177]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_ERRCA_UIAN726'
MSI (c) (68:70) [08:34:52:178]: PROPERTY CHANGE: Adding Milestone
property. Its value is 'ERRCA_UIANDADVERTISED'.
Action ended 08:34:52: Milestone_ERRCA_UIAN726. Return value 1.
MSI (c) (68:70) [08:34:52:178]: Skipping action: ERRCA_UIANDADVERTISED
(condition is false)
MSI (c) (68:70) [08:34:52:178]: Doing action: Milestone_AppSearch122
Action 08:34:52: Milestone_AppSearch122.
Action start 08:34:52: Milestone_AppSearch122.
MSI (c) (68:70) [08:34:52:180]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_AppSearch122'
MSI (c) (68:70) [08:34:52:180]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'ERRCA_UIANDADVERTISED'. Its new value:
'AppSearch'.
Action ended 08:34:52: Milestone_AppSearch122. Return value 1.
MSI (c) (68:70) [08:34:52:181]: Doing action: AppSearch
Action 08:34:52: AppSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:52: AppSearch.
MSI (c) (68:70) [08:34:52:182]: Note: 1: 2262 2: AppSearch 3: -2147287038
Action ended 08:34:52: AppSearch. Return value 1.
MSI (c) (68:70) [08:34:52:183]: Doing action: FindRelatedProducts
Action 08:34:52: FindRelatedProducts. {\FinalUIFont}
[PROGRESS_RESTORE_TXT]
Action start 08:34:52: FindRelatedProducts.
Action ended 08:34:52: FindRelatedProducts. Return value 1.
MSI (c) (68:70) [08:34:52:185]: Doing action: Milestone_EulaForm201
Action 08:34:52: Milestone_EulaForm201.
Action start 08:34:52: Milestone_EulaForm201.
MSI (c) (68:70) [08:34:52:186]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_EulaForm201'
MSI (c) (68:70) [08:34:52:187]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'AppSearch'. Its new value: 'EulaForm'.
Action ended 08:34:52: Milestone_EulaForm201. Return value 1.
MSI (c) (68:70) [08:34:52:187]: Doing action: EulaForm
Action 08:34:52: EulaForm.
Action start 08:34:52: EulaForm.
MSI (c) (68:70) [08:34:52:193]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EulaForm'
MSI (c) (68:6C) [08:34:52:205]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 13 pixels height.
MSI (c) (68:6C) [08:34:52:221]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13
pixels height.
MSI (c) (68:6C) [08:34:52:225]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif16.0_1_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 20 pixels height.
MSI (c) (68:6C) [08:34:52:301]: Note: 1: 2262 2: CheckBox 3: -2147287038
Action 08:34:52: EulaForm. Dialog created
MSI (c) (68:10) [08:34:52:312]: Note: 1: 2731 2: 0
MSI (c) (68:6C) [08:34:55:670]: PROPERTY CHANGE: Adding EulaForm_Property
property. Its value is '1'.
Action ended 08:34:56: EulaForm. Return value 1.
MSI (c) (68:70) [08:34:56:881]: Doing action: EULAACCEPTED_ACTION
Action 08:34:56: EULAACCEPTED_ACTION.
Action start 08:34:56: EULAACCEPTED_ACTION.
MSI (c) (68:70) [08:34:56:883]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EULAACCEPTED_ACTION'
MSI (c) (68:70) [08:34:56:883]: PROPERTY CHANGE: Adding EULAACCEPTED
property. Its value is '1'.
Action ended 08:34:56: EULAACCEPTED_ACTION. Return value 1.
MSI (c) (68:70) [08:34:56:884]: Doing action: Milestone_LaunchCond24
Action 08:34:56: Milestone_LaunchCond24.
Action start 08:34:56: Milestone_LaunchCond24.
MSI (c) (68:70) [08:34:56:886]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_LaunchCond24'
MSI (c) (68:70) [08:34:56:887]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'EulaForm'. Its new value: 'LaunchConditions'.
Action ended 08:34:56: Milestone_LaunchCond24. Return value 1.
MSI (c) (68:70) [08:34:56:889]: Doing action: LaunchConditions
Action 08:34:56: LaunchConditions. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: LaunchConditions.
Action ended 08:34:56: LaunchConditions. Return value 1.
MSI (c) (68:70) [08:34:56:891]: Doing action: CCPSearch
Action 08:34:56: CCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CCPSearch.
MSI (c) (68:70) [08:34:56:892]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: CCPSearch. Return value 1.
MSI (c) (68:70) [08:34:56:892]: Doing action: RMCCPSearch
Action 08:34:56: RMCCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: RMCCPSearch.
MSI (c) (68:70) [08:34:56:893]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: RMCCPSearch. Return value 0.
MSI (c) (68:70) [08:34:56:894]: Doing action: ValidateProductID
Action 08:34:56: ValidateProductID. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: ValidateProductID.
Action ended 08:34:56: ValidateProductID. Return value 1.
MSI (c) (68:70) [08:34:56:895]: Doing action: Milestone_DIRCA_TARG947
Action 08:34:56: Milestone_DIRCA_TARG947.
Action start 08:34:56: Milestone_DIRCA_TARG947.
MSI (c) (68:70) [08:34:56:897]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_DIRCA_TARG947'
MSI (c) (68:70) [08:34:56:897]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'LaunchConditions'. Its new value:
'DIRCA_TARGETDIR'.
Action ended 08:34:56: Milestone_DIRCA_TARG947. Return value 1.
MSI (c) (68:70) [08:34:56:897]: Doing action: DIRCA_TARGETDIR
Action 08:34:56: DIRCA_TARGETDIR. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: DIRCA_TARGETDIR.
MSI (c) (68:70) [08:34:56:899]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'DIRCA_TARGETDIR'
MSI (c) (68:70) [08:34:56:900]: PROPERTY CHANGE: Adding TARGETDIR
property. Its value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Action ended 08:34:56: DIRCA_TARGETDIR. Return value 1.
MSI (c) (68:70) [08:34:56:900]: Doing action: CostInitialize
Action 08:34:56: CostInitialize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostInitialize.
MSI (c) (68:70) [08:34:56:901]: Machine policy value 'MaxPatchCacheSize' is
10
MSI (c) (68:70) [08:34:56:901]: Baseline: Sorting baselines for {55D13F49-
FCB8-4892-8266-05D373FCAA61}.
MSI (c) (68:70) [08:34:56:901]: Baseline: New baseline 2.1.3 from transaction.
MSI (c) (68:70) [08:34:56:902]: Baseline: Sorted order Native: Order 0.
MSI (c) (68:70) [08:34:56:902]: Baseline Data Table:
MSI (c) (68:70) [08:34:56:902]: ProductCode: {55D13F49-FCB8-4892-8266-
05D373FCAA61} Version: 2.1.3 Attributes: 0 PatchId: Native BaselineId: -
2147483648 Order: 0
MSI (c) (68:70) [08:34:56:902]: Baseline File Table:
MSI (c) (68:70) [08:34:56:912]: PROPERTY CHANGE: Adding ROOTDRIVE
property. Its value is 'D:\'.
MSI (c) (68:70) [08:34:56:913]: PROPERTY CHANGE: Adding CostingComplete
property. Its value is '0'.
Action ended 08:34:56: CostInitialize. Return value 1.
MSI (c) (68:70) [08:34:56:914]: Doing action: FileCost
Action 08:34:56: FileCost. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: FileCost.
MSI (c) (68:70) [08:34:56:915]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: Shortcut 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: ReserveCost 3: -2147287038
Action ended 08:34:56: FileCost. Return value 1.
MSI (c) (68:70) [08:34:56:917]: Doing action: IsolateComponents
Action 08:34:56: IsolateComponents. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: IsolateComponents.
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: Patch 3: -2147287038
Action ended 08:34:56: IsolateComponents. Return value 1.
MSI (c) (68:70) [08:34:56:920]: Skipping action: ResumeForm (condition is
false)
MSI (c) (68:70) [08:34:56:920]: Skipping action: MaintenanceForm (condition
is false)
MSI (c) (68:70) [08:34:56:920]: Doing action: CostFinalize
Action 08:34:56: CostFinalize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostFinalize.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding OutOfDiskSpace
property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Modifying TARGETDIR
property. Its current value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Its new value: 'C:\Program Files\Microsoft\Microsoft Fix it 50381\'.
MSI (c) (68:70) [08:34:56:923]: Target path resolution complete. Dumping
Directory table...
MSI (c) (68:70) [08:34:56:923]: Note: target paths subject to change (via
custom actions or browsing)
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: TARGETDIR , Object: C:
\Program Files\Microsoft\Microsoft Fix it 50381\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: WindowsFolder , Object: C:
\windows\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: ProgramMenuFolder ,
Object: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
\Programs\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: DesktopFolder , Object: C:
\Users\Steve\Desktop\
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Adding INSTALLLEVEL
property. Its value is '1'.
MSI (c) (68:70) [08:34:56:923]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 08:34:56: CostFinalize. Return value 1.
MSI (c) (68:70) [08:34:56:925]: Doing action: ProgressForm
Action 08:34:56: ProgressForm.
Action start 08:34:56: ProgressForm.
MSI (c) (68:70) [08:34:56:926]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'ProgressForm'
MSI (c) (68:6C) [08:34:56:938]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line1, to the right
MSI (c) (68:6C) [08:34:56:941]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line2, to the right
MSI (c) (68:6C) [08:34:56:948]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, BannerBmp, to the right
Action 08:34:56: ProgressForm. Dialog created
Action ended 08:34:57: ProgressForm. Return value 1.
MSI (c) (68:70) [08:34:57:011]: Doing action: ExecuteAction
Action 08:34:57: ExecuteAction. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
MSI (c) (68:6C) [08:34:57:012]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For FinalUIFont textstyle, the system created a 'Arial' font, in 0
character set, of 15 pixels height.
Action start 08:34:57: ExecuteAction.
MSI (c) (68:70) [08:34:57:035]: PROPERTY CHANGE: Adding SECONDSEQUENCE
property. Its value is '1'.
MSI (c) (68:70) [08:34:57:043]: Grabbed execution mutex.
MSI (c) (68:70) [08:34:57:043]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (c) (68:70) [08:34:57:045]: Switching to server: TARGETDIR="C:\Program
Files\Microsoft\Microsoft Fix it 50381\" EULAACCEPTED="1"
CURRENTDIRECTORY="C:\Users\Steve\Downloads" CLIENTUILEVEL="0"
CLIENTPROCESSID="9576" USERNAME="Steve" SOURCEDIR="C:\Users\Steve
\Downloads\" ACTION="INSTALL" EXECUTEACTION="INSTALL" ROOTDRIVE="D:\"
INSTALLLEVEL="1" SECONDSEQUENCE="1" ADDLOCAL=DefaultFeature
MSI (s) (C8:D4) [08:34:57:086]: Running installation inside multi-package
transaction C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
MSI (s) (C8:D4) [08:34:57:086]: Grabbed execution mutex.
MSI (s) (C8:BC) [08:34:57:092]: Resetting cached policy values
MSI (s) (C8:BC) [08:34:57:092]: Machine policy value 'Debug' is 0
MSI (s) (C8:BC) [08:34:57:092]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action: INSTALL
******* CommandLine: **********
MSI (s) (C8:BC) [08:34:57:096]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (C8:BC) [08:34:57:097]: Setting cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:097]: Using cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:099]: Setting cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:099]: Using cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:101]: Setting cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:101]: Using cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:103]: Setting cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:103]: Using cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:104]: Setting cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:104]: Using cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:106]: Setting cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:106]: Using cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:107]: Setting cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:108]: Using cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Setting cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Using cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Setting cached product context: machine
assigned for product: 000021090010C0400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Using cached product context: machineHi Chris,
The AIR installation log is in my original post - about 12 paras down but here is is:
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7 -
Problem Installing P6 v7 Standalone on Windows 7 64 bit
I am having serious problems installing P6v7 on Windows 7 64 bit, as a Standalone.
I've installed the Oracle database, version 10g, with no problems
When I come to install the P6 software as a standalone installation on a laptop it keeps trying to link to the SQL database - as opposed to Oracle for Standalone - and I end up stuck with it asking for a password to the SQL database {the username is already locked as "sa"}, no standard passwords get me through.
According to my supplier this has happened a few times to others and they are "working on a fix"
Any advice would be most welcome.Hi DeborahZ,
Truthfully, I have nothing else to suggest other than what you have tried. You can however call HP tech support to see if they are able to offer you a discount on a newer model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Thanks for reaching out to the HP Forums.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
I had a problem installing icloud on windows 8.1. At the end of the installation process there is a error message.What should I do?
I'm guessing that you have checked and complied with the system requirements?
System Requirements
Microsoft Windows 7 or 8
Microsoft Outlook 2007 or later or an up-to-date browser (for Mail, Contacts, Calendars)
Internet Explorer 9 or later, Firefox 22 or later, or Google Chrome 28 or later (for Bookmarks)
Broadband Internet access
Note: If you are upgrading from iCloud Control Panel 1.1 or earlier, you will need to sign out of iCloud Control Panel and uninstall it before downloading iCloud Control Panel 3.1
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