Problems of installation of updates PS CS6

Gentlemen,
I can regularly download the updates of my Photoshop CS6 e Bridhe, but when it comes to installing them, the coimputer fails to do so.
It says that another program is running and therefore it is not poissible to install the updates "in the Creative Cloud".
My operating system is Windows 8 and I am an yearly subscriber to Adobe Photoshop.
Thank you for your help.
Danilo Da Rin

restart your computer and run your update before doing anything else.
if you still see that error message, open your process explorer and look for adobe programs (other than the updater) running in the background and shut them down and retry updating.
if that fails, attach a screenshot of your error message.

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