Problems since upgrading to Mavericks

I am experiencing problems with CC applications since upgrading to Mavericks. Mostly Screen and display issues.
In Photoshop, the top menu bar where the red, yellow , green window buttons normally sit has disappeared and it seems I cannot drag the window down to reveal (if that is the problem)
In Indesign, The program opens but I cannot see any workspace at all, even when I open an existing ID file.
Premiere Pro, Bridge, appear to work OK
After effects and Muse indicated both required upgrades, yet the CC application Manager does not indicate any upgrades required or available.
I have not tried other apps.
Is anyone else experiencing problems since upgrading to Mavericks and if so, does anyone know if Adobe are working on fixes?

I upgraded to Mavericks on two computers and have display problems too! I have CC on one Macbook Pro (2011) and CS6 on another (2012) and I'm now almost positive my display problems are triggered by InDesign. I don't have to be doing anything special, and I don't have to be working in InDesign at the time, but InDesign has to be open and I get things like this:
Once it turns magenta or green, that's when I have to boot the system. I can still work with the glitchy display before it turns colors and if I'm still able to quit InDesign while it's glitching, the display goes back to normal. Same on both computers and the 2011 one has a new logic board in it.
At first I thought it had something to do with connecting my hard drive or my external display, but the display issues happened with both computers with nothing hooked up. Those are ruled out now. I took my 2012 computer to Apple and they told me it was a software issue and all my hardware is ok. Obviously they didn't fix the software issue because it's still happening.
This is not normal and needs to be fixed soon!

Similar Messages

Trying to open youtube, QuickTime cannot open video.3gp, only a problem since upgrading to Mavericks

trying to open youtube, QuickTime cannot open video.3gp, only a problem since upgrading to Mavericks, what do I need to do please ?

You're right. It wasn't QuickTime itself. I solved all the problems myself.
The main reason why QuickTime files weren't working was because the newest audio driver from Creative released July 2007 (using their autoupdate) is apparently for Windows Vista (it has the name Vista in the update title). Why that update showed up on my Windows XP Pro system, I have no idea. So, I went to Creative's site and got the driver before the latest release, and all works well.
The Microsoft update (from June 2007, I noticed today, not July) is another issue. It's based around the file P17RunE.dll, which is something from Microsoft for the SoundBlaster. Not sure what it does, but I don't need it.
Sorry for wasting all your time on a non QuickTime issue, but thanks for the help.

Running the latest OS Mavericks. 8 gigs of RAM. 150 gigs free space on computer. Problem: since upgrading to Maverick almost all applications are slow to open, and frequently many 'spinning ball' interruptions. Repaired disk permissions - no help.

I'm running the latest OS 10.9.1 Mavericks (late 2009 iMac). 8 gigs of RAM. 150 gigs free space on computer. Since upgrading to Mavericks, apps are slow to open, with frequent "spinning ball" interruptions. Repaired Disk Permissions - no help. Repaired disk - no problems indicated. Did notice in going to Utilities/Console that there are 4000 messages over a 3 day period. Any suggesstions how to correct this sudden slow down, other than psychiatric help?

Yes. Many messages show up when I try to use Office for Mac 08. Here's a sample (and one that repeats over and over again):
2/11/14 1:01:16.577 PM Microsoft Word[1912]: OTAtomicAdd32 is deprecated and will be removed soon. Please stop using it.
Also getting many msgs when I use Chrome.

Display problem since upgrading to Mavericks on my Macbook pro

I have an early 2011 Macbook Pro 13" and I have just upgraded to Mavericks and since I have the screen has not been right
Inconsistency across the screen with purple flickering
Any idea how I can fix this
It works fine but not ideal as this is my portable Photography Mac

I would take it in for diagnosis. The problem is probably not related to OS X 10.9.
Barry

Messages App| connectivity issues since upgrading to Mavericks

is anyone having problems since upgrading to Mavericks with connectivity issues in the "Messages" app? Im on a 2011 MacBook Pro. I will start a desktop share session with my folks (IMAC) and within 2-3 minutes of having access to their desktop, I'm unable to control any longer and their system freezes.

HI,
When iChat 3 came out someone tested whether it would work on the platform that was running iChat 2 and also tested whether iChat 2 would work on the later OS.
This eventually led to the Reinstall procedure for iChat 3 up to the iChat 5 version.
Since then the app has required either a Backup version from when it was working, a copy on another machine running the same OS and app version numbers (the two go hand in hand) or you have to Reinstall the whole OS which will always update you to the latest version of the OS (and in the case of Messages any updates it has had).
8:01 pm Saturday; December 21, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Problems downloading movies since upgrading to mavericks

Ever since upgrading to mavericks when it was first released, I have had nothing but problems downloading movies in iTunes. What normally would take no more than 30 minutes to download a movie and iTunes extras has now turned into waiting more than 3 hours with no less than 4 error messages saying iTunes cannot download the movie and I have to relaunch iTunes or reboot my entire system. It is getting quite annoying and I can't seem to find a solution.
Any help would be greatly appreciated.
Thank you in advance.

I upgraded to Mavericks on two computers and have display problems too! I have CC on one Macbook Pro (2011) and CS6 on another (2012) and I'm now almost positive my display problems are triggered by InDesign. I don't have to be doing anything special, and I don't have to be working in InDesign at the time, but InDesign has to be open and I get things like this:
Once it turns magenta or green, that's when I have to boot the system. I can still work with the glitchy display before it turns colors and if I'm still able to quit InDesign while it's glitching, the display goes back to normal. Same on both computers and the 2011 one has a new logic board in it.
At first I thought it had something to do with connecting my hard drive or my external display, but the display issues happened with both computers with nothing hooked up. Those are ruled out now. I took my 2012 computer to Apple and they told me it was a software issue and all my hardware is ok. Obviously they didn't fix the software issue because it's still happening.
This is not normal and needs to be fixed soon!

Mail not receiving emails since upgrading to Maverick

I have been having nothing but issues using the Mail program since upgrading to Maverick earlier this year. I can't get my incoming emails to sync normally (I have multiple different accounts set up from different servers), sometimes they come in with no issues and other times they don't show up for hours or after I manually restart the program/computer. I know there is a huge delay because they come in on my phone and iPad without any issues. This is a huge problem for me since I use Mail for all my work emails and I can't log into all the different web applications easily. Can anyone give me any suggestions?? I've tried taking the accounts offline and then resyncing them and sometimes it works but lately it isn't doing the trick either. Here is my mail version I'm using : Version 7.3 (1878.6) and I'm in OSX 10.9.5 I haven't upgraded Yosemite because my last upgrade to Maverick was such a headache... Please help!!!

Hey there lasmith4,
I see that you are experiencing some issues with troubleshooting Mail on your Mac. Here is an article that should be able to take you through some more relevant troubleshooting steps for this issue:
OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
http://support.apple.com/en-us/TS3276
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Can't access Time Machine files since upgrading to Mavericks

I have searched the community and found that people have experienced issues backing up to Time Machine since upgrading to Mavericks, but my problem appears slightly different from the ones I've found. I can see that my Time Machine is actually backing up since the upgrade as it was before the upgrade. The issue I'm having is that I can't access the backed-up files in any way.
When I try to open time machine it launches the "space view" with all of the historical tabs lined up for me to scroll through, but imediately closes that window and gives the error message: "Can't connect to a current Time Machine backup disc". It's so weird, because it says that there have been backups completed since the upgrade (most recently this morning). If it wasn't writing to the disc, it would have showed me an error of some sort.
What I am, specifically, trying to accomplish is that I need to restore some iTunes playlists that I somehow managed to delete this past weekend. I figured that I would easily be able to access the library file that contains the playlists from Saturday morning, when I KNOW that playlist was still there, and just restore it. Now that I am seeing that I can't access any of my time machine files, I'm realizing that I have an even bigger problem, and that all of my files are, essentially, going without backup at this time (assuming I can't access the files that have already been backing up).
If anyone has some insight as to how I can fix this problem, I would greatly appreciate it.

Hi John, (The above was for your attention) I'm 72 and must've hit the wrong button!!!
I followed your instructions to the letter, but sadly, no success...all my backups are showing on the TM external HD, but I cannot access them after instsalling 'Mavericks'
I spent the entire day on and off the phone with Applecare (they are very nice, and I'm sure they know most of the stuff needed; but not this problem. They are phoning back tomorrow as the senior chap was not available.
I love my apple products, and like you, have been using their gear for well over 25 years...not studying the things, but using them all the way through.
My present Mac, a 24" iMac is nearly 7 years old, bought on December 11th 2007, and this is the first time I have had a significant problem, and never a virus..got bless em!. I bet there are not many Windows users around who can say the same!
However, if I cannot access my backups, I'm a bit lost, as all my accumulated stuff is there!
I guess the worst case scenario is that I revert to OS X 10.7.5, and wait 'til the bugs are ironed out in Mavericks....Ho Hum
Message was edited by: briinoz

Cannot Access Disks on Time Capsule Since Upgrading to Mavericks

Hey folks...
So I've had this set up for several years, and it's worked out well. I have a time capsule with an external (self-powered) harddrive connected to it via USB. I usually access it via ethernet as the connection is more speedy than wifi, and my laptop generally remains stationary. For what it's worth, I'm using a Macbook Pro (mid-2010), with the original time capsule (500gb) as well as a connected Western Digital (1tb) external harddrive.
Since upgrading to Mavericks, however, I have not been able to consistently access the remote disks, either by wifi or ethernet connection. The time capsule shows up under my "shared" section of the finder window, but the drives (which are usually visible and accessible from within the time capsule) are not there. Strange enough, when I go into my Airport Utility for Time Capsule preferences, the disks are visible under the "disks" section.
The time capsules' firmware is up to date, as well as the laptop's. I have tried reseting the time capsule as well as my computer in addition to simply unplugging/plugging it back in. I was able to access the disks on a fluke once in the last few days, but after moving the computer away from it's standard spot, the disks are once again no longer accessible.
I had Server 2.0 but am unable to use it since upgrading the OS and haven't purchased Server 3.0. Any suggestions for solutions? Could residule configurations having to do with the Server functionality be affecting it? I'm guessing it is something to do with Mavericks. Thanks for any help or feedback.
Mitchel

I don't have a guaranteed solution to your problem, just some suggestions:
1) Try powering down the Time Capsule for at least 15 minutes, then plug it in again and see if it works better.
2) If you suspect that heat might be a problem, try raising the Time Capsule to give better air flow below it. I have mine on an inverted plastic-coated-wire basket of the type used to organize kitchen drawers.
3) If AirPort Utility can "see" the Time Capsule, you should be able to use the "archive" function (in the Disks panel, Disks tab) to write the disk's contents to a drive connected to the Time Capsule's USB port.
4) In the worst case, you should be able to access the files on the Time Capsule's disk by opening up the Time Capsule, removing the disk drive, mounting the drive in an external enclosure, and attaching the enclosure to your Mac.

Since upgrading to Mavericks, 10.9.1, pictures that come attached to emails no longer display. There is only a blank space that after about 1 minute, has a small box with a question mark. How can I go back to attached images?

Since upgrading to Mavericks, 10.9.1, pictures that come attached to emails no longer display. There is only a blank space that after about 1 minute, has a small box with a question mark. Double clicking on the box will open the image in a separate window. It's very slow and tedious for multiple images. How can I go back to attached and displayed images? If I click on "Forward", the images appear instantly in the email to be forwarded.

Scott,
My problem seemed to fix itself. Or, by shutting down the computer one night, instead of putting it to sleep, may have reset something. Since updating to Mavericks, I always (or usually) let the computer sleep overnight or anytime I'm walking away from it. A few days ago, I was updating notes for my kids about how to find all my stuff and how to turn on my computer, so I wanted to rewrite the start-up procedures for the iMac, just in case they ever need to. Well, I shut it down one night so the following morning, I could write down each step. Lo and behold, the images, etc. are all there again! Solved, but I'm not sure why.
Tom

Macbook pro running painfully slowly since upgrade to Mavericks and worse since Yosemite

Hi, since upgrading to Mavericks my previously excellent 2011 Macbook Pro is running painfully slowly, and things have only got worse since the upgrade to Yosemite. It takes anything up to 10 minutes to get fully functional from opening the lid on standby, can take a good 5 minutes to connect to wifi, and I am getting stuck with constant spinning beach balls. I've cleaned things up, and deleted anything unnecessary so I have adequate space on the HDD but this doesn't seem to make any difference, and I'm not running any particularly memory hungry software. It was working perfectly before these upgrades and I'm really wishing I could just downgrade back to Mountain Lion now! I'm no expert so could really use some help. Do I just need more RAM or is this something more complicated?
I've run Etresoft and here are the results (I note there is some adware listed on Safari, but I don't use it ,using Chrome and Firefox instead):
EtreCheck version: 2.1.8 (121)
Report generated 2 March 2015 18:26:15 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 466
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 11 days 21:24:0
Disk Information: ℹ️
    ST9320325ASG disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (87.34 GB free)
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [not loaded]    com.joshuawise.kexts.HoRNDIS (6 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
    [killed]    com.apple.AirPlayUIAgent.plist
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.cmfsyncagent.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.EscrowSecurityAlert.plist
    [killed]    com.apple.pluginkit.pkd.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.recentsd.plist
    [killed]    com.apple.SafariNotificationAgent.plist
    [killed]    com.apple.sbd.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    13 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.diagnosticd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.periodic-daily.plist
    [killed]    com.apple.periodic-monthly.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.sandboxd.plist
    [killed]    com.apple.softwareupdate_download_service.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    org.cups.cupsd.plist
    16 processes killed due to memory pressure
Launch Agents: ℹ️
    [running]    com.brother.LOGINserver.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [running]    com.akamai.single-user-client.plist [Click for support]
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [failed]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
    [failed]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
    [failed]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    FlowSync    Application (/Applications/FlowSync.app)
    Google Chrome    Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
    Searchme [Adware! - Remove]
    RoboForm
3rd Party Preference Panes: ℹ️
    Akamai NetSession Preferences [Click for support]
    Flash Player [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 231.50 GB
    Destinations:
        Time Machine [Local]
        Total size: 500.10 GB
        Total number of backups: 13
        Oldest backup: 2014-02-24 23:22:29 +0000
        Last backup: 2015-02-09 22:20:02 +0000
        Size of backup disk: Too small
            Backup size 500.10 GB < (Disk used 231.50 GB X 3)
Top Processes by CPU: ℹ️
        11%    WindowServer
         1%    launchd
         1%    Safari
         0%    Google Chrome
         0%    NotificationCenter
Top Processes by Memory: ℹ️
    219 MB    firefox
    112 MB    Google Chrome
    56 MB    systemstatsd
    47 MB    Finder
    43 MB    WindowServer
Virtual Memory Information: ℹ️
    52 MB    Free RAM
    957 MB    Active RAM
    920 MB    Inactive RAM
    1.23 GB    Wired RAM
    58.33 GB    Page-ins
    1.38 GB    Page-outs
Diagnostics Information: ℹ️
    Mar 1, 2015, 03:19:06 PM    /Library/Logs/DiagnosticReports/Google Chrome_2015-03-01-151906_[redacted].cpu_resource.diag [Click for details]
    Mar 1, 2015, 01:18:49 PM    /Library/Logs/DiagnosticReports/firefox_2015-03-01-131849_[redacted].hang
    Mar 1, 2015, 01:17:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-01-13 1711_[redacted].crash

Use the link below to remove CleanMyMac2.
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
Then, review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/

Unable to print with HP Color LaserJet 2605dn since Upgrading to Mavericks

Since upgrading to Mavericks, I've had nothing but problems printing to my HP Color Laserjet 2605dn.
I'm having this problem on both my iMac and my MacBook Pro.
I get errors like:
"unable to write pirnt data broken pipe"
"unable to send data to printer"
"printer not connected"
I've been reading responses to others with similiar issues and I've tried
deleting and re-adding my printer.
reseting my printing system
Installing Guenprint.
re-adding my pirnter with a generic PCL driver.
None seem to correct the problem.
This problem happens both when connected directoy with USB and when connected through the network.
I have no problem printing with my work (Wondows) laptop.
Any help would be appreciated.

Thanks, a brody.
Yesterday (before I read your response), I downloaded the latest firmware (20140413.) (What do they say about great minds?)
I thought the issue may have been resolved.
I was finally able to print my bank statement on both the iMac and MacBook.
Today, I'm back to the the same issues.
Very frustrating, even though I've had the printer for five years, I've printed less than 20,000 pages.
In my mind, it's pointing more and more towards a hardware issue.

Screensaver not working since upgrading to Mavericks

As the title says my screensavers doesn't 'kick in' since upgrading to Mavericks at the weekend. I've tried reselecting my chosen photo folder but it still doesn't work. All it does is stay on the desktop screen. Has anyone else had this and know how to fix it?
I'm running an early 2012 (pre retina) MBP 15" with the "classic" style screensaver.
TIA

I think I've finally fixed this problem. I tried changing the delay time, I tried re-choosing the designated folder, and I even tried re-installing Mavericks and none of it solved the issue.
As a last resort I tried deleting the folder I keep my photos in for the screen saver and created a new one and it appears to working fine now (touch wood).

CC 7.1: Ridiculous render times since upgrading to mavericks

This is my first time editing a project in Premiere Pro CC7.1 since upgrading to Mavericks. Playback was running very glitchy while trying to play a very simple composition imported from AE. Just a basic motion graphic, nothing too heavy. My computer froze and reset 2 times while trying to play it before rendering, so I am now rendering the sequence to see if this will solve the issue and it's rendering 1 frame every 15-20 seconds.
In the past this same operation would have taken 10-15 seconds total to render.
I'm using a brand new MacBook Pro Retina 15" 2.7GHz with 16GB of RAM.
Has anyone else had this issue and/or any suggestions on how to fix it?
Thanks in advance!!

I have been seeing this and a wide variety of similar problems - the Adobe-Mac community appears to be exploding on the issue of CC and Macs/Mavericks esp. in the last few weeks. A ton of problems people are having after a recent update of Adobe CC program or programs. I see blame being tossed everywhere, and this doesn't look like it's going to die down and go away by itself.
Just my .02, but...
Every major OS upgrade is going to throw off problems with 3rd party (and even 1st party) software as developers identify and squash bugs and incompatibilities - this can take months to work itself out. And is a predicable outcome from having multiple programmers working independently on anything that works together.
Rolling back an OS is often not a viable option. Rolling back a software update is usually easier. Messing about with lots of moving parts can easily compound a problem. So can skipping a step in a complicated set of instructions or following the wrong set of instructions.
A recommendation based on my personal opinion & 20+ years of experience: Don't try to roll back Mavericks, but do roll back to the previous version of CC (before 7.1). If you use Time Machine (and it ran after the Mavericks upgrade and before the CC 7.1 update), this should be pretty easy to do.
Take the time to first make a complete & manual backup of your system to an external drive (if you've got the money, a clone of your hard drive, otherwise an image of your hard drive on something other than your internal hard drive), and a separate live backup of your personal files on an external drive. Just in case...
If you don't/didn't use Time Capsule or the above didn't solve the problem, then you might need to consider one of two options:
Uninstall CC completely, and install CC 'one version' prior to the one that gave you problems. So if you're using Pr 7.1, go back to 7.0. Here's instructions on how to completely remove CC: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and here's instructions for how to get an older version of a CC program: http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html or http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Macintosh
Rollback the OS to Mountain Lion, but recognize this isn't a trivial exercise and may result in compounding problems, esp. if you ignore a first step of taking a complete backup and/or don't follow the instructions to the letter. Here's a tutorial: https://discussions.apple.com/docs/DOC-6162
Here's a related thread (one of many) with useful info: http://forums.adobe.com/message/5983648#5983648
Like brain surgery (which I've had!), results can vary from one system to another, and you need to own treating every computer as a unique entity. It's hard to exactly replicate a problem even with identical hardware and software/OS. That's another way of saying that all of this is not an iron-clad fix for your problems (my disclaimer) - use at your own risk.
And when you're out of the heat of the moment, please take this opportunity to learn the lesson of backup (that 97% of computer users haven't), and recognize that Time Machine is so very worthwhile to have in your wheelhouse.
Those of us in production environments (or not) can certainly choose to play the blame game, but imo these problems are a result of all our choices:
Apple for not allowing more extensive beta testing
Adobe for not taking full advantage of said beta testing
Power/production users for upgrading anything in a production environment before a) enough time has gone by that show-stopper problems are both identified and resolved and/or b) deploying on a non-production machine and fully testing before trying it out on a production machine.
Being in a production environment to me equates to balancing a need for current software/features against having a stable working environment. I generally put more emphasis on the latter. This is another lesson to learn once you're beyond the heat of the moment and to then keep in your wheelhouse.
And please Adobe:
Own the problem (even if you don't publicly admit it here or anywhere else - I'm personally fine with that)
Don't point fingers, it stirs a pot not worth stirring
Figure out the problem and fix it! It's gonna take time, so please get started if you haven't already.
Giving us progress updates would be nice, but if that's too hard or reputationally risky, skip that but keep working on fixing the problem. Please?

Entourage open from dock opens a new message screen. If I open it from the application window it open to my inbox as normal. Just since upgrading to Mavericks.

Since upgrading to Mavericks, when I open Entourage from the dock it opens the program and opens a new message window. Very annoying. If I open it from the application folder it opens to my inbox like it always has. Any ideas?
Thanks
Dave

the problem has been solved for me following the process :
1 -close entourage
2 - start and follow the complete reconstruction of the entourage database ;
3 - in the "entourage" menu, disable "office reminds" or "office recall" (i don't know the exact name because my entourage is in french)
For me it has worked. when i click on the dock entourage shortcut it opens without showing the new message windows at start.

Problems since upgrading to Mavericks

Similar Messages

Maybe you are looking for