Problems with backspace in ServiceDesigner on IBM

Hi
Running ias9i we 1.1.
When using the ServiceDesigner on a ex. Dell the backspace key functions fine, but when running on an IBM pc / laptop the backspace key do not function.
Please advise
null

Hi,
check that you aren't using JDK 1.3 on the IBM laptop.

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    I list here:
    =========================================================================
    # An unexpected error has been detected by HotSpot Virtual Machine:
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x070b17ff, pid=1180, tid=2176
    # Java VM: Java HotSpot(TM) Client VM (1.5.0_13-b05 mixed mode, sharing)
    # Problematic frame:
    # C [jmmpegv.dll+0x17ff]
    --------------- T H R E A D ---------------
    Current thread (0x02cdf930): JavaThread "Loop thread: com.sun.media.parser.RawBufferParser$FrameTrack@27391d" daemon [_thread_in_native, id=2176]
    siginfo: ExceptionCode=0xc0000005, reading address 0x0d2451f8
    Registers:
    EAX=0x0000008e, EBX=0xfffffffd, ECX=0x070c2a68, EDX=0x0000ffff
    ESP=0x078ff8a4, EBP=0x0000000d, ESI=0x016c0000, EDI=0x077451f8
    EIP=0x070b17ff, EFLAGS=0x00010202
    Top of Stack: (sp=0x078ff8a4)
    0x078ff8a4: 00000001 00000164 07110650 00000000
    0x078ff8b4: 00000005 0000010f 070c2a34 00000003
    0x078ff8c4: 00000003 070b65c8 070c250f 070c2b3c
    0x078ff8d4: 07740048 00000002 00000000 00000000
    0x078ff8e4: 00000000 00000000 070b66c0 07740048
    0x078ff8f4: 07740048 070b6c3b 00000001 07740048
    0x078ff904: 071101a0 07740048 078ff990 00000000
    0x078ff914: 00000000 070b74b5 07740048 078ff97c
    Instructions: (pc=0x070b17ff)
    0x070b17ef: fc 01 0c 07 0b d7 8b 3d c0 2d 0c 07 c1 fe 03 45
    0x070b17ff: d9 04 b7 8b 35 44 36 0c 07 8b f9 d8 0c 86 d9 1c
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    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C [jmmpegv.dll+0x17ff]
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    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
    j com.ibm.media.codec.video.mpeg.MpegVideo.videoDecode(J[BIIILjava/lang/Object;JII[I[I[I[I[I[I)I+0
    j com.ibm.media.codec.video.mpeg.MpegVideo.process(Ljavax/media/Buffer;Ljavax/media/Buffer;)I+574
    J com.sun.media.BasicFilterModule.process()V
    J com.sun.media.BasicOutputConnector.writeReport()V
    J com.sun.media.BasicFilterModule.process()V
    J com.sun.media.BasicOutputConnector.writeReport()V
    J com.sun.media.SourceThread.process()Z
    j com.sun.media.util.LoopThread.run()V+14
    v ~StubRoutines::call_stub
    --------------- P R O C E S S ---------------
    Java Threads: ( => current thread )
    0x02cdd008 JavaThread "Loop thread: com.sun.media.parser.RawBufferParser$FrameTrack@cec0c5" daemon [_thread_blocked, id=3104]
    0x02d1df88 JavaThread "Loop thread: com.sun.media.renderer.audio.DirectAudioRenderer@2ce908" daemon [_thread_blocked, id=1176]
    =>0x02cdf930 JavaThread "Loop thread: com.sun.media.parser.RawBufferParser$FrameTrack@27391d" daemon [_thread_in_native, id=2176]
    0x02ce0890 JavaThread "Loop thread: com.sun.media.renderer.video.DDRenderer@14a8cd1" daemon [_thread_blocked, id=2296]
    0x02c5e920 JavaThread "Progress Slider thread" daemon [_thread_blocked, id=3172]
    0x02d18c58 JavaThread "Loop thread" daemon [_thread_blocked, id=2920]
    0x00ab5a50 JavaThread "DirectSound Request Thread" daemon [_thread_blocked, id=3984]
    0x00a80480 JavaThread "Progress Slider thread" daemon [_thread_blocked, id=3180]
    0x02c89d18 JavaThread "Loop thread" daemon [_thread_blocked, id=788]
    0x02d37098 JavaThread "JMF thread: SendEventQueue: com.sun.media.PlaybackEngine" daemon [_thread_blocked, id=3328]
    0x02c8bc28 JavaThread "JMF thread: SendEventQueue: com.sun.media.content.unknown.Handler" daemon [_thread_blocked, id=2916]
    0x02c78720 JavaThread "RTPStream" daemon [_thread_blocked, id=3400]
    0x02db1d90 JavaThread "JMF thread: SendEventQueue: com.sun.media.PlaybackEngine" daemon [_thread_blocked, id=3032]
    0x02c73c10 JavaThread "JMF thread: SendEventQueue: com.sun.media.content.unknown.Handler" daemon [_thread_blocked, id=1440]
    0x02c7d930 JavaThread "RTPStream" daemon [_thread_blocked, id=2664]
    0x02d195e0 JavaThread "RTCP Reporter" daemon [_thread_blocked, id=2416]
    0x02d19008 JavaThread "SSRC Cache Cleaner" daemon [_thread_blocked, id=592]
    0x02d24a30 JavaThread "RTP Forwarder for address 192.168.1.34 port 1627" daemon [_thread_in_native, id=376]
    0x02c5fa30 JavaThread "RTCP Forwarder for address192.168.1.34 port 1628" daemon [_thread_in_native, id=3840]
    0x02c5f008 JavaThread "RTPEventHandler" daemon [_thread_blocked, id=2516]
    0x02c60440 JavaThread "RTCP Reporter" daemon [_thread_blocked, id=2820]
    0x02c602b8 JavaThread "SSRC Cache Cleaner" daemon [_thread_blocked, id=3816]
    0x02d403d0 JavaThread "RTP Forwarder for address 192.168.1.34 port 1625" daemon [_thread_in_native, id=2272]
    0x02d0de20 JavaThread "RTCP Forwarder for address192.168.1.34 port 1626" daemon [_thread_in_native, id=1500]
    0x00a64e30 JavaThread "RTPEventHandler" daemon [_thread_blocked, id=3852]
    0x02c9d6e8 JavaThread "TimerQueue" daemon [_thread_blocked, id=2472]
    0x00035c78 JavaThread "DestroyJavaVM" [_thread_blocked, id=2776]
    0x02cbbb10 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=364]
    0x02c58478 JavaThread "AWT-Shutdown" [_thread_blocked, id=1008]
    0x02c58898 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3548]
    0x00aabf08 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2440]
    0x00a716d0 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3644]
    0x00a702b0 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3348]
    0x00a6f598 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1184]
    0x00a6a300 JavaThread "Finalizer" daemon [_thread_blocked, id=2556]
    0x00a68e78 JavaThread "Reference Handler" daemon [_thread_blocked, id=1296]
    Other Threads:
    0x00a67c38 VMThread [id=1956]
    0x00a6f440 WatcherThread [id=3560]
    VM state:not at safepoint (normal execution)
    VM Mutex/Monitor currently owned by a thread: None
    Heap
    def new generation total 640K, used 501K [0x22a70000, 0x22b20000, 0x22f50000)
    eden space 576K, 76% used [0x22a70000, 0x22adde88, 0x22b00000)
    from space 64K, 96% used [0x22b10000, 0x22b1f758, 0x22b20000)
    to space 64K, 0% used [0x22b00000, 0x22b00000, 0x22b10000)
    tenured generation total 8172K, used 6973K [0x22f50000, 0x2374b000, 0x26a70000)
    the space 8172K, 85% used [0x22f50000, 0x2361f4e0, 0x2361f600, 0x2374b000)
    compacting perm gen total 8192K, used 2098K [0x26a70000, 0x27270000, 0x2aa70000)
    the space 8192K, 25% used [0x26a70000, 0x26c7ca90, 0x26c7cc00, 0x27270000)
    ro space 8192K, 67% used [0x2aa70000, 0x2afd23e0, 0x2afd2400, 0x2b270000)
    rw space 12288K, 47% used [0x2b270000, 0x2b81f450, 0x2b81f600, 0x2be70000)
    Dynamic libraries:
    0x00400000 - 0x0040d000      C:\Program Files\Java\jdk1.5.0_13\jre\bin\java.exe
    0x7c900000 - 0x7c9b0000      C:\WINDOWS\system32\ntdll.dll
    0x7c800000 - 0x7c8f4000      C:\WINDOWS\system32\kernel32.dll
    0x77dd0000 - 0x77e6b000      C:\WINDOWS\system32\ADVAPI32.dll
    0x77e70000 - 0x77f01000      C:\WINDOWS\system32\RPCRT4.dll
    0x77c10000 - 0x77c68000      C:\WINDOWS\system32\MSVCRT.dll
    0x6d740000 - 0x6d8dd000      C:\Program Files\Java\jdk1.5.0_13\jre\bin\client\jvm.dll
    0x77d40000 - 0x77dd0000      C:\WINDOWS\system32\USER32.dll
    0x77f10000 - 0x77f56000      C:\WINDOWS\system32\GDI32.dll
    0x76b40000 - 0x76b6d000      C:\WINDOWS\system32\WINMM.dll
    0x6d300000 - 0x6d308000      C:\Program Files\Java\jdk1.5.0_13\jre\bin\hpi.dll
    0x76bf0000 - 0x76bfb000      C:\WINDOWS\system32\PSAPI.DLL
    0x6d710000 - 0x6d71c000      C:\Program Files\Java\jdk1.5.0_13\jre\bin\verify.dll
    0x6d380000 - 0x6d39d000      C:\Program Files\Java\jdk1.5.0_13\jre\bin\java.dll
    0x6d730000 - 0x6d73f000      C:\Program Files\Java\jdk1.5.0_13\jre\bin\zip.dll
    0x6d070000 - 0x6d1da000      C:\Program Files\Java\jdk1.5.0_13\jre\bin\awt.dll
    0x73000000 - 0x73026000      C:\WINDOWS\system32\WINSPOOL.DRV
    0x76390000 - 0x763ad000      C:\WINDOWS\system32\IMM32.dll
    0x774e0000 - 0x7761c000      C:\WINDOWS\system32\ole32.dll
    0x305e0000 - 0x305f6000      C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\miscr3.dll
    0x77f60000 - 0x77fd6000      C:\WINDOWS\system32\SHLWAPI.dll
    0x30480000 - 0x3048e000      C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\fssync.dll
    0x78130000 - 0x781cb000      C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_0de06acd\MSVCR80.dll
    0x5ad70000 - 0x5ada8000      C:\WINDOWS\system32\uxtheme.dll
    0x73760000 - 0x737a9000      C:\WINDOWS\system32\ddraw.dll
    0x73bc0000 - 0x73bc6000      C:\WINDOWS\system32\DCIMAN32.dll
    0x6d2b0000 - 0x6d300000      C:\Program Files\Java\jdk1.5.0_13\jre\bin\fontmanager.dll
    0x7c9c0000 - 0x7d1d4000      C:\WINDOWS\system32\shell32.dll
    0x773d0000 - 0x774d2000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
    0x5d090000 - 0x5d127000      C:\WINDOWS\system32\comctl32.dll
    0x6d540000 - 0x6d553000      C:\Program Files\Java\jdk1.5.0_13\jre\bin\net.dll
    0x71ab0000 - 0x71ac7000      C:\WINDOWS\system32\WS2_32.dll
    0x71aa0000 - 0x71aa8000      C:\WINDOWS\system32\WS2HELP.dll
    0x6d560000 - 0x6d569000      C:\Program Files\Java\jdk1.5.0_13\jre\bin\nio.dll
    0x60300000 - 0x60307000      C:\PROGRA~1\Yahoo!\MESSEN~1\idle.dll
    0x7c340000 - 0x7c396000      C:\PROGRA~1\Yahoo!\MESSEN~1\MSVCR71.dll
    0x71a50000 - 0x71a8f000      C:\WINDOWS\system32\mswsock.dll
    0x662b0000 - 0x66308000      C:\WINDOWS\system32\hnetcfg.dll
    0x71a90000 - 0x71a98000      C:\WINDOWS\System32\wshtcpip.dll
    0x10000000 - 0x10015000      C:\WINDOWS\system32\jmutil.dll
    0x76f20000 - 0x76f47000      C:\WINDOWS\system32\DNSAPI.dll
    0x30460000 - 0x3047b000      C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\dnsq.dll
    0x76fb0000 - 0x76fb8000      C:\WINDOWS\System32\winrnr.dll
    0x76f60000 - 0x76f8c000      C:\WINDOWS\system32\WLDAP32.dll
    0x76fc0000 - 0x76fc6000      C:\WINDOWS\system32\rasadhlp.dll
    0x05540000 - 0x0554d000      C:\WINDOWS\system32\jmacm.dll
    0x77be0000 - 0x77bf5000      C:\WINDOWS\system32\MSACM32.dll
    0x58420000 - 0x58427000      C:\WINDOWS\system32\imaadp32.acm
    0x72cf0000 - 0x72cf7000      C:\WINDOWS\system32\msadp32.acm
    0x58330000 - 0x58335000      C:\WINDOWS\system32\msg711.acm
    0x58300000 - 0x58308000      C:\WINDOWS\system32\msgsm32.acm
    0x582d0000 - 0x582d4000      C:\WINDOWS\system32\tssoft32.acm
    0x73b70000 - 0x73b77000      C:\WINDOWS\system32\tsd32.dll
    0x58310000 - 0x5832d000      C:\WINDOWS\system32\msg723.acm
    0x58340000 - 0x5838d000      C:\WINDOWS\system32\msaud32.acm
    0x582e0000 - 0x582fe000      C:\WINDOWS\system32\sl_anet.acm
    0x581a0000 - 0x581d9000      C:\WINDOWS\system32\iac25_32.ax
    0x58390000 - 0x5841a000      C:\WINDOWS\system32\l3codeca.acm
    0x056d0000 - 0x056dc000      C:\WINDOWS\system32\jmdaud.dll
    0x73f10000 - 0x73f6c000      C:\WINDOWS\system32\DSOUND.dll
    0x77c00000 - 0x77c08000      C:\WINDOWS\system32\VERSION.dll
    0x06d50000 - 0x06dae000      C:\WINDOWS\system32\jmmpa.dll
    0x06c20000 - 0x06c2b000      C:\WINDOWS\system32\jmvcm.dll
    0x75a70000 - 0x75a91000      C:\WINDOWS\system32\MSVFW32.dll
    0x070b0000 - 0x070c6000      C:\WINDOWS\system32\jmmpegv.dll
    0x07210000 - 0x07218000      C:\WINDOWS\system32\jmddraw.dll
    0x073e0000 - 0x0748c000      C:\WINDOWS\system32\jmvh263.dll
    0x6d3e0000 - 0x6d3e6000      C:\Program Files\Java\jdk1.5.0_13\jre\bin\jawt.dll
    0x07340000 - 0x07349000      C:\WINDOWS\system32\jmfjawt.dll
    0x76c30000 - 0x76c5e000      C:\WINDOWS\system32\WINTRUST.dll
    0x77a80000 - 0x77b14000      C:\WINDOWS\system32\CRYPT32.dll
    0x77b20000 - 0x77b32000      C:\WINDOWS\system32\MSASN1.dll
    0x76c90000 - 0x76cb8000      C:\WINDOWS\system32\IMAGEHLP.dll
    0x72d20000 - 0x72d29000      C:\WINDOWS\system32\wdmaud.drv
    0x72d10000 - 0x72d18000      C:\WINDOWS\system32\msacm32.drv
    0x77bd0000 - 0x77bd7000      C:\WINDOWS\system32\midimap.dll
    0x73ee0000 - 0x73ee4000      C:\WINDOWS\system32\KsUser.dll
    VM Arguments:
    java_command: FrameLogin
    Launcher Type: SUN_STANDARD
    Environment Variables:
    CLASSPATH=.;.;C:\PROGRA~1\JMF21~1.1E\lib\sound.jar;C:\PROGRA~1\JMF21~1.1E\lib\jmf.jar;C:\PROGRA~1\JMF21~1.1E\lib;
    PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
    USERNAME=Tung
    OS=Windows_NT
    PROCESSOR_IDENTIFIER=x86 Family 15 Model 1 Stepping 2, GenuineIntel
    --------------- S Y S T E M ---------------
    OS: Windows XP Build 2600 Service Pack 2
    CPU:total 1 (cores per cpu 1, threads per core 1) family 15 model 1 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2
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    ==============================================================================
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