Problems with GPIB-PCMCIA card

Hi all
I am using a PCMCIA-GPIB with driver version 2.2 on a Windows XP with a PCI-to-PCMCIA Adapter from Ricoh (device manager says: Ricoh R/RL/RT/RC/5C475II,R5C520 or compatible cardbus controller).
The Win XP detects the card without any problems and there are no resource conflicts.
However, I cannot communicate with GPIB devices and the NI-488.2 Troubleshooting Wizard says:
1. NI-488.2 Software Presence = verified
2. GPIB Hardware Presence =
And then a new screen: "The trouble shooting wizard has detect that no GPIB interfaces are configured on your system"
Can someone help me? There are no resource conflicts and I have also tried changing the PCI slot. The same problem also occurred when I installed the card in
another computer.
Regards,
Juan"

Hello Juan,
the first thing I would do is to check that the board is working OK. You will need a laptop to test it.
Once this is confirmed (if not, contact NI for a repair), it can be safely attributed to some incompatibility with the adapter.
At that point, I would check with Ricoh as they may have an updated driver for their board that fixes the issue, or they may have an idea on what's going on. Another thing would be to check your PCs BIOS configuration and see if any setting may help into solving the incompatibility (PCI settings, IRQs, bus-mastering, etc..)
As side suggestions, although I don't feel this will be the issue:
a)it's always advisable to use the latest version on the driver software -NI-488.2-, available at the web
b)check for an updat
e to the motherboard's BIOS at the manufacturer's site.
Regards,
JorgeM.

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