Problems with InitiateTask in Human Workflow

Question

Hello,
I built a BPEL process that tries to initiate a task. Unfortunately, this doesn't work as planned. The error messages I get:
"Faulted while invoking operation "initiateTask"
<bpelFault><faultType>0</faultType><remoteFault xmlns="http://schemas.oracle.com/bpel/extension"><part name="summary"><summary>Waiting for response has timed out. The conversation id is urn:36458921054311E18F6037C80E94B307. Please check the process instance for detail.</summary></part><part name="detail"><detail>Waiting for response has timed out. The conversation id is urn:36458921054311E18F6037C80E94B307. Please check the process instance for detail.</detail></part><part name="code"><code>0</code></part></remoteFault></bpelFault>"
I am totally clueless as to why this error is thrown. Anybody any suggestions?
Regards, Jeroen

Answer 1

Hi Ariel,
I'm not familiar with this particular workflow or some of your terminology, but perhaps this will help: I've found in the past, if the workflow can't resolve the agent rule, it will send to ALL possible agents. That sounds like what might be happening here - it resolves correctly on the one-level item, but cannot resolve the case where it is more than one level.
If you've defined your rule in PFAC, you can check the box "Terminate If Rule Resolution Without Result". This is found on the bottom of the Rule Definition panel.
If you do F1 on that checkbox here is what it says:
Terminate if Rule Resolution has no Result
If this flag is set, rule resolution is terminated if no valid agent is found. This results in a defective work item.
If this flag is not set, rule resolution is not terminated if no valid agent is found. Agents of such work items are all possible task agents.
Of course if you are using PFAC then you can do some testing there to determine why the resolution is failing.
I hope this helps!
Margaret