Problems with my shipping...
Hi, i sent in my Ipod nano first gen to the replacement program, finnaly i got my email today saying that the new ipod nano is beeing shipped to me, they supplied me with a "shipping number" which doesnt work, i have waited 24 hours.
"Your item was sent through , with tracking number 8185217128, which should be active within 24 hours."
Do you notice something wierd?
It doesnt say with which freighting company i will get the package from it's just a space where that should be wroten. when i click the "tracking number" nothing happens, not in my ipad or in my computer.
When i hold my finger over the number in the ipad i get this following adress: x-apple-msg-load://BD8A92F8-E69A-477B-983F-93970DEC16AB/
I tried to put this adress in the ipad brower but it told me that it couldnt open the site, i have never seen such a link so i dont know how it works and where it should take me,
I have tried the "tracking number" in UPS, DHL and Fedex's tracking number searcher with no success.
Help would be appriciated, thanks.
Yeah i did get my ipod, i called apple on friday 1/6 and they told me that my ipod was goin to be delivered trough the local delivery company ( not with ups, fedex, dhl etc) and usually you dont get any tracking number when something is sent trought the ordinary mail service not in sweden anyway, so that may be the deal with you too, maybe they've sent your package trough the mail service that youre from so you should expect it real soon.
I hope i helped you answer your question :)
Similar Messages
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Problem with USPS shipping integration
At this time the USPS shipping calculation in catalyst only takes weight into consideration, not the size of the box. Which is a huge problem for us, as we typically ship boxes that are over 12". Does anyone know of a way to get an accurate quote from USPS? UPS works fine... it just seems wrong to only offer one shipping service for packages that are over 12", our customers should be able to have a wider range of choices.
BC can't and wont fix this (asked and answered). The issues is that this is a NP-Hard problem (google it), to calculate the size of a box based on several different products is easy for humans but very hard for computers (to do well). With that said I spent the better part of 6 months developing a solution to this. I can calculate the size of a box (any size) based on the products ordered in the most optimized fashion and then query shipping company API to get a price and present that to the customer in realtime.
The solution can;
- Calculate a dynamic box sizes based on a maximum box size of multiple products, with a ship alone feature should the product be bigger than the maximum box size.
- Calculate optimal box packing for multiple products based on multiple fixed box sizes.
- Give different shipping options and prices (overnight, ground etc).
- Inject all this information including a dynamic shipping price into the order before final payment.
- Inject tracking number into order itself.
- Print button on order page to print shipping label.
- Offer percentage discounts for shipping rates for orders lower than X amount.
- Many more things
This is a solution I sell as a package. It depends on what your requirements, we are making sales material at the moment, but it's working in the real world and saving my client thousands of dollars a month.
Drop me message on here if you (or anyone else) are interested. -
WWI server problem with report shipping order
Hi everybody,
we have a problem with the WWI server and report shipping orders for Inbound documents (PDF):
after we created an entry in CVD1 and using buttons "Accept" and "Ship immediately" we run the report RCVDEVEN. First time we did it the WWI server started working and ended with error but assigned the correct PDF. After that, the WWI server didt start anyway.
First error message:
The description for Event ID ( 91 ) in Source ( PRD ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: PRD.
Second error message after second attempt:
The description for Event ID ( 95 ) in Source ( PRD ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 09/14/09 17:59:49 Start Function 'WWI_SERVER_INFO'
Initializing parameters
Initializing Tables
Receiving data from client
Sending data to client
Elapsed time : 0.1 sec.
OSS note 1058521 has already been found - but nothing described here is relevant for us: the RFC connection is working, the WWI monitor shows the server up and running.
Any ideas?
Thank you very much in advance and best regards,
ChristophHi folks,
fixed the problem myself. There have been some documents with error in the printer queue of the WWI server.
Best regards,
Christoph -
Problem with Retrieving Parent records
Hi
I am facing some problem with Relation ship tables
I am able to retrieve all child relation record by using Parent record id, but the other why around is not working that is
I am unable to retrieve all parent records by using a child record.
Please can you help out this..
find the below sample method which i was trying
public HashMap<String, Record[]> getMemberRecords(Record[] rec,
RetrieveRelationshipsCommand relation,
RepositorySchemaEx repositorySchema, String code,
HashMap<String, Record[]> returnMap) throws MDMException {
LOG.debug("calling getMemberRecords");
HashMap<String, Record[]> returnVal = returnMap;
LOG.debug("Assigning returnType to default HashMap.");
try {
for (int recordCount = 0; recordCount < rec.length; recordCount++) {
LOG.debug("For recordCount = " + recordCount);
Record tempRec = rec[recordCount];
relation.setAnchorRecord(tempRec);
LOG.debug(" setting AnchorRecord = " + tempRec);
relation.setLoadRecords(true);
LOG.debug(" setting LoadRecords = " + true);
relation.setGetChildren(false);
LOG.debug(" setGetChildren has setup with = " + true);
relation.setAnchorRecordId(tempRec.getId());
LOG.debug(" setting AnchorRecordId = " + tempRec.getId());
relation.setRelationshipId(repositorySchema
.getRelationshipId(code));
LOG.debug("Before execution relation execute.");
relation.execute();
LOG.debug("After execution relation execute.");
RelationshipGroup group = relation.getRelationshipGroup();
LOG.debug("Retrieved Relationship Group.");
Relationship[] relat = group.getMembers();
LOG.debug("Length = "+relat.length);
Record[] tempRecords = null;
if (relat != null) {
int length = relat.length;
LOG.debug("Length = "+length);
tempRecords = new Record[length];
for (int count = 0; count < length; count++) {
tempRecords[count] = relat[count].getMemberRecord();
if (tempRecords != null) {
LOG
.info("Records size is not equal to Null So Calling recursive getMemberRecords.");
returnMap = getMemberRecords(tempRecords, relation,
repositorySchema, code, returnMap);
LOG
.debug("Setting HashMap Value Values with Parent ID, records[]");
returnVal.put(tempRec.getId().getString(), tempRecords);
} catch (SessionException se) {
MDMException exception = new MDMException();
ErrorContext ec = new ErrorContext();
ec.setErrorMessage(se.getMessage());
ec.setErrorCode("MetadataException : " + se);
LOG.fatal(se, se.getCause());
se.printStackTrace();
exception.setContext(ec);
throw exception;
} catch (IllegalArgumentException iae) {
MDMException exception = new MDMException();
ErrorContext ec = new ErrorContext();
ec.setErrorMessage(iae.getMessage());
ec.setErrorCode("MetadataException : " + iae);
LOG.fatal(iae, iae.getCause());
iae.printStackTrace();
exception.setContext(ec);
throw exception;
} catch (CommandException ce) {
MDMException exception = new MDMException();
ErrorContext ec = new ErrorContext();
ec.setErrorMessage(ce.getMessage());
LOG.fatal(ce, ce.getCause());
ce.printStackTrace();
exception.setContext(ec);
throw exception;
LOG.debug("Before returning from getMemberRecords");
return returnVal;Hi
I am facing some problem with Relation ship tables
I am able to retrieve all child relation record by using Parent record id, but the other why around is not working that is
I am unable to retrieve all parent records by using a child record.
Please can you help out this..
find the below sample method which i was trying
public HashMap<String, Record[]> getMemberRecords(Record[] rec,
RetrieveRelationshipsCommand relation,
RepositorySchemaEx repositorySchema, String code,
HashMap<String, Record[]> returnMap) throws MDMException {
LOG.debug("calling getMemberRecords");
HashMap<String, Record[]> returnVal = returnMap;
LOG.debug("Assigning returnType to default HashMap.");
try {
for (int recordCount = 0; recordCount < rec.length; recordCount++) {
LOG.debug("For recordCount = " + recordCount);
Record tempRec = rec[recordCount];
relation.setAnchorRecord(tempRec);
LOG.debug(" setting AnchorRecord = " + tempRec);
relation.setLoadRecords(true);
LOG.debug(" setting LoadRecords = " + true);
relation.setGetChildren(false);
LOG.debug(" setGetChildren has setup with = " + true);
relation.setAnchorRecordId(tempRec.getId());
LOG.debug(" setting AnchorRecordId = " + tempRec.getId());
relation.setRelationshipId(repositorySchema
.getRelationshipId(code));
LOG.debug("Before execution relation execute.");
relation.execute();
LOG.debug("After execution relation execute.");
RelationshipGroup group = relation.getRelationshipGroup();
LOG.debug("Retrieved Relationship Group.");
Relationship[] relat = group.getMembers();
LOG.debug("Length = "+relat.length);
Record[] tempRecords = null;
if (relat != null) {
int length = relat.length;
LOG.debug("Length = "+length);
tempRecords = new Record[length];
for (int count = 0; count < length; count++) {
tempRecords[count] = relat[count].getMemberRecord();
if (tempRecords != null) {
LOG
.info("Records size is not equal to Null So Calling recursive getMemberRecords.");
returnMap = getMemberRecords(tempRecords, relation,
repositorySchema, code, returnMap);
LOG
.debug("Setting HashMap Value Values with Parent ID, records[]");
returnVal.put(tempRec.getId().getString(), tempRecords);
} catch (SessionException se) {
MDMException exception = new MDMException();
ErrorContext ec = new ErrorContext();
ec.setErrorMessage(se.getMessage());
ec.setErrorCode("MetadataException : " + se);
LOG.fatal(se, se.getCause());
se.printStackTrace();
exception.setContext(ec);
throw exception;
} catch (IllegalArgumentException iae) {
MDMException exception = new MDMException();
ErrorContext ec = new ErrorContext();
ec.setErrorMessage(iae.getMessage());
ec.setErrorCode("MetadataException : " + iae);
LOG.fatal(iae, iae.getCause());
iae.printStackTrace();
exception.setContext(ec);
throw exception;
} catch (CommandException ce) {
MDMException exception = new MDMException();
ErrorContext ec = new ErrorContext();
ec.setErrorMessage(ce.getMessage());
LOG.fatal(ce, ce.getCause());
ce.printStackTrace();
exception.setContext(ec);
throw exception;
LOG.debug("Before returning from getMemberRecords");
return returnVal; -
Problems with shipping calculations
We have been working with BC eCommerce since the beginning of 2013.
We have been working with UPS and the checkout shopping cart get the shipping costs from UPS.
However we are experiencing a problem with big orders due to the fact that big orders require a second or even a third box and then UPS charges are higher than the calculation
here is what is happening righ now:
we can house 4 products in a box. Each product weights 10.5 pound.
In orders of 4 or less products we dont have a problem. UPS calculates 1 box of 42 pounds.
Let's say we have to ship 7 products, then we have a 42 pounds box and a 31.5 pounds box but the system has calculated a box of 73.5 pound which is lower than shipping the two individual orders.
even using ground transportaion this problem represent 5 to 10 when shipping two boxes and it will grow even bigger when we have to ship 3 boxes (almost $40).
I appreciate your ideas on how to solve this problem.
ThanksI too, am having issues with inaccurate FEDEX shipping costs.
Our FEDEX rep has provided evidence that somewhere along the way, the measurements sent to the FEDEX server, is being provided to FEDEX in metric measurments.
Which is very strange, as our store is setup in English System of Measurments (U.S. Customary System and the Britich Imperial System) meaning that our dimensions and weight within the BC system are in inches and pounds. (BC support has confirmed that the setup is correctly for inches and pound measurement)
The result is that the shipping costs generated using integrated FEDEX on BC can be significantly lower than when using the same account info on the client's FEDEX web portal. This signicantly cuts into profits - and in some cases the client can loose money after making an online sale!
Is anyone else finding this to be the case? Does anyone have any suggestions? My client is very, very frustrated - and naturally does not want to lose money on shipping. Any help appreciated. Thanks.
TheBCMan - I know you specialize in shipping calculators, have you come across this?
GeckoTales - did you ever develop or come across a work-around?
Thanks everyone. Hope someone has come across this. Am getting desparate. -
I recently purchased the new I pad and I can not print the international labels.I have no problem with the U.S. labels or my air printing.can anyone help me with this thank you in advance
What make and model printer? How does printing the international labels fail?
-
Problem with MSI X58 Platinum SLI - IOH temperature !
Hi guys.
I have this PC configuration:
- MSI X58 Platinum SLI ( Bios Version 3.8 - http://img822.imageshack.us/img822/6707/161020101249.jpg )
- Intel Core i7 930 2.80 GHz box ( with Intel Turbo Boost running sometimes at 3.06 Ghz )
- MSI GeForce GT240 1GB DDR5 128-bit HDMI
- Corsair 6GB DDR3 1333MHz CL9 XMS3 Triple Channel Kit ( sets to AUTO and running at 1066 Mhz )
- Corsair CMPSU-750TXEU
- Ordinary case ( http://img828.imageshack.us/img828/4200/161020101246.jpg & http://img29.imageshack.us/img29/8480/161020101247.jpg ).
- Windows 7 Ultimate 64 bit.
I bought my PC components 2 months ago, so they are new.
Now, guys I think that is a problem with my motherboard. When I turn on the computer in Bios I have this temps: CPU – 30 C (86 F); IOH – 71 C (159 F); System 30 C (86 F) - http://img687.imageshack.us/img687/394/161020101242.jpg. After 2 minutes the temperatures are: CPU – 34 C (93 F); IOH – 82 C (179 F); System 41 C (105 F) and 2 more minutes later the temperatures are: CPU – 34 C (93 F); IOH – 84 C (183 F); System 43 C (109 F). After 30 minutes of doing nothing I have this temps: CPU – 35 C (95 F); IOH – 85 C (185 F); System 42 C (107 F) -
Guys it is normal with IOH temperature ? I am a little worried about it ( to be honest I am more than “a little” … I am worried a lot ).
Ok, I know I don’t have a good case but in 3 weeks I should receive this Thermaltake Spedo Advance Case (http://www.thermaltakeusa.com/Product.aspx?C=1121&ID=1829) and I will buy a new CPU cooler ( I don’t know yet wich one – maybe Corsair CWCH70 or Noctua NH-D14 but I have to see the case first … to be sure there is a plenty of space for those coolers ).
Pls help me with that IOH temperature. It is normal ? What if I intend to make a little OC ( lets say CPU to 3652 Mhz and RAM to 1333 Mhz … but also I will ask for your support ! ) my motherboard will burn ?
If it is necessary I will contact my retailer and send him back the motherboard but … I like MSI a lot.
Thx guys for your support !Hey guys,
Here is a nice cheap alternative.
Here is my story about the same issue. I found it after looking at why my computer freezes sometimes. Not very often but enough for me to do some investigation. I noticed my IOH temp was a whopping 117 degrees Celsius. lol. Surprised my mobo didn't burn out by now. I wanted to evaluate the situation with the heat sink and decided to take it off. After taking it off I found extremely crusty purple compound on board the chipset and the heatsink. I took me FOREVER to scrape it off. it was almost like a cement which I found odd. After scraping and cleaning the surfaces with alcohol, I placed some silver compound on and proceeded to put it back on.
Well, upon hooking everything back up I was still at 95 to 103 degs. Now I started to really look at the options to replace this. I had SLI config which means I had to do something clever with the southbridge as well. A nice thermaltake chipset solution w/fan and a low profile copper southbridge with shipping was about 45 bucks. Hmm ... This is a sure fix from the threads I have read and its really kid of expensive to fix a simple defect. the problem is not necessarily with the heatsink not being sufficient. Its the combo of the compound used vs the amount of pressure applied between the heatsink and chipset. It was completely unacceptable. I knew this right away when I was watching the temp and then I would press on the top of the IOH heatsink and I would watch it drop another 15 degrees in less then 10 seconds. The springs are extremely weak and not effective at all in transferring the heat from the NB.
Here if my fix. Cost me less than a dollar at the hardware store and it works ideal thus far. Do this at your own risk. Doing this will probably void any warranty too. All my problems are solved and I am running at 57 degrees, YES, 57 degrees with the stock heatsink and no additional cooling.
For one scrape all that old crap off like I did. Apply your new compound. But when you go to replace your heatsink, use the following method. The trick is to use metal screws with a mobo washer, original springs from the plastic studs and a nylon locknut. Use screws that are the same diameter and length (maybe a tad bit longer) as the plastic retainer studs. Also grab a few of those red nylon mobo washers too, were gonna need them as well.
After scraping and applying compound, reassemble as follows. Screw with washer inserted into the back of the mobo so the threads are out front. The plastic/nylon washer is betweeen the screwhead and the back of the mobo as a insulator. Put the heatsink on. With the threads thru the heatsink already, put the springs on and start spinning on the locknut. I torqued the nut down on the spring until the spring almost became fully compressed. The purpose of the spring here is really to prevent you breaking something and at the same time using the max force of the spring since it weak to begin with. Thats why we need to compress it down pretty much all the way. There will be little to no room in the spring at this point. The heatsink at this point should be pretty solid to the board as well. I noticed with the plastic studs before the heatsink would wobble if you gave it a little rocking back and forth before. Not this time. Shouldn't move much if at all. Remember not to torque down too much. You don't want to go beyond the springs compression. Even if you did by accident, its better then not using a spring at all. If you feel that it starts to feel tight when torquing, you torqued too far. Stop an backup a 1/4 turn or so. It is also very important to make sure both torques are equal on both sides as well. Alternate sides when torquing down. I could tell by how much thread I had left on both sides and by looking for any uneven sides.
To summarize, the compound is a problem no doubt. After you resolve the compound issue, its all about the adequate pressure between the heatsink and the IOH. Much like the amount of pressure needed between your CPU and your heatsink give or take. And the pressure that would be as an aftermarket solution like the thermaltake chipset cooler. You dont see cheesy springs on that. Wake up MSI. Simpy using a more effective spring could save MSI some cash in the long run. I envision a leafsprin design like the thermaltake chipset one. The heatsink design could be better, sure, but the design itself is not the problem. Replace the heatsinks if you would like to, if your overclocking and stuff. Funny, this board I have is a refurb too and only had it for a few weeks. Figured they would have done something about it.
Sorry the pics are not the best. Here is about as close as I could get to the finished product -
Problem with .DLL and global variables
Hi,
I need some helps to figure out my problem.
I wrote a .dll file to open and run a GUI. When I run it at the first time, it is ok. When I call it again, there is an error "Pointer to free memory passed to library. It will be ok if I completely exit the program that calls the .dll before re-call it. I think there is some problems with global variables when I call another thread. How can I free global variables between threads. Is there any solution for this problem?
ThanksVinh Pham:
Are you doing anything intentionally that frees your globals?
CVI ships with an example program that demonstrates calling a DLL to create a user interface: guidll.cws.
I made two simple modifications to guidll.cws.
1. In guidll.c, I made hpanel global by moving its declaration from RunDLLUI() to right below the #include statements.
2. In useguidll.c, I duplicated the lines calling RunDLLUI () and MessagePopup() to call the DLL gui twice.
I built the project and ran it. I had no problems with free'ed globals.
Take a look at the guidll example.
Can you either post your code or a modification to guidll that demonstrates the problem you're having? -
hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards
Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
-
Problem with Result Analysis report (KKAK)
Hello Experts,
I am facing problem with T-code KKAK, when I am executing this transaction (Results Analysis (RA) on sales orders creates the data for posting to the GL, depending on the sales order (i.e. WIP or COS) ) system is displaying/calculating for all sales order which are already completed (fully shipped and billed), this report displaying in 300 to 400 pages.
My requirement is .. is it possible to display only sales orders which are no completed. This will help alot.
Please help me to solve this problem.
Thanks
SudheerHi,
in the selection screen of KKAK in "Output options" there is a flag "display closed items".
Uncheck this and ensure that all completely processed orders have status closed (CLSD).
Thus they will not be reported anymore.
BR Christian -
Hello,
Is there a problem with the orders which are done with an international credit card? I am asking this because my brother and I have been trying to place an order to buy Macbook Pro with Retina Display for 2 days.
We placed 2 online orders with my international credit card. In each order I inputted the international address provided by the Bestbuy web site(10780 Kempwood Dr. - Houston, TX 77043) to the billing address. And I inputted my brother's address in the US to the shipping address. Each time, at first,orders were accepted but after 1 minute we received an email that indicated orders were cancelled. Customer service told me that the shipping address and billing address on my order are same and there might be an issue on the system that causes this problem and suggested me to place the order over the phone. I replaced the order over the PHONE(WITH SALES DEPARTMENT) but again I received two emails, one of them is "We received your email" and the other one is "Your order has been cancelled".You can find the reason of the cancellation in the email below;
We're sorry, but an item on your order placed on June 12, 2014 has been canceled because we were unable to verify your information.
I am really tired of that,it is like a joke.
An authorized person should answer this; does BestBuy accept international credit cards or not?Hello nbilgin,
Placing orders on BestBuy.com should be both exciting and easy, and I'm disheartened to read that you've run into these difficulties in trying to purchase your new Macbook Pro. Surely, this is not the experience that we strive to provide and I regret very much that you've been disappointed.
Using the information you provided when you signed up for our Community. I was able to locate your orders. I am investigating the situation now and as soon as I have additional details, I will let you know. I'm sorry that I must impose on your patience and good nature in the interim; I should have more details shortly.
I'm very grateful that you wrote to us about this situation.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
Odd collection of problems with newly purchased used iMac
I have recently purchased a used iMac from eBay (an Intel model from 2006). I've been trying to get it set up over the last couple of days and have had one problem after another. I suspect a hardware problem, but would like to be able to pin it down before I contact the seller and ask them to take (and pay for shipping on) a return.
Here are the symptoms:
The iMac came with OS 10.5 freshly installed. I ran Software Update, which offered to install a combo update to bring it up to 10.5.8. I said yes, and it downloaded the update, restarted to complete the installation, and then hung at the same point for hours during the installation. I finally gave up and shutdown by holding down the power button, then restarted and tried again to run the update through Software Update -- and it hung again. I did a new fresh install of 10.5, and thereafter was able to download and install the update properly.
Afterward, I used the computer for a while without a problem and installed a few applications that I have known to be compatible with both Leopard and Intel Macs in the past. After it finished with the installing, I opened a Safari window and the computer became unresponsive, except that I could move the spinning beach ball around the screen. I left it for ten or fifteen minutes, then tried to force quit, but the force quit dialog box wouldn't come up. I held down the power button to shut down, waited ten seconds, and restarted.
Suspecting bad memory, I installed Applejack and Memtest and used Applejack to run Memtest in single user mode. It found no problems with the memory. (The computer did not come with a disk to check the hardware.)
I restarted, tried to open Safari and found that the cursor was "stuck." I went to check the USB connection for the mouse, when I heard the startup chime and then watched as the iMac rebooted on its own. A screen notice said:
The computer was restarted after Mac OS X quit unexpectedly. Click report to see more details or send a report to Apple.
The report read:
Interval Since Last Panic Report: 17646 sec
Panics Since Last Report: 1
Anonymous UUID: 049895A2-15D4-4AB9-B189-349747A8704F
Thu Oct 25 16:23:35 2012
Machine-check capabilities (cpu 1) 0x0000000000000006:
family: 6 model: 14 stepping: 8 microcode: 0
Genuine Intel(R) CPU 1500 @ 2.00GHz
6 error-reporting banks
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0xb200004000000800 valid
MCA error code: 0x0800
Model specific error code: 0x0000
Other information: 0x00000040
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
IA32_MC5_STATUS(0x415): 0xb200120020080400 valid
MCA error code: 0x0400
Model specific error code: 0x2008
Other information: 0x00001200
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
panic(cpu 1 caller 0x001AA46A): Machine-check at 0x00c798b2, thread:0x35527d8, code:0x12, registers:
CR0: 0x8001003b, CR2: 0x008ec000, CR3: 0x010e1000, CR4: 0x000006e0
EAX: 0x00000010, EBX: 0x0361c140, ECX: 0x00000001, EDX: 0x00c7f800
ESP: 0x2a8bfc70, EBP: 0x2a8bfc98, ESI: 0x03614084, EDI: 0x00c7ecb0
EFL: 0x00000002, EIP: 0x00c798b2
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x4f8f18 : 0x12b4c6 (0x45f91c 0x4f8f4c 0x13355c 0x0)
0x4f8f68 : 0x1aa46a (0x4692a4 0xc798b2 0x35527d8 0x12)
0x4f8fe8 : 0x1a2525 (0x12 0x0 0x0 0x0)
Backtrace terminated-invalid frame pointer 0
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9L31a
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: iMac4,1 (Mac-F42787C8)
System uptime in nanoseconds: 373754620262
unloaded kexts:
com.apple.driver.InternalModemSupport 2.4.0 - last unloaded 84297245239
loaded kexts:
com.apple.driver.InternalModemSupport 2.4.0 - last loaded 14244796671
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleHDAPlatformDriver 1.7.1a2
com.apple.driver.AppleHWSensor 1.9d0
com.apple.driver.AppleHDAHardwareConfigDriver 1.7.1a2
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleHDA 1.7.1a2
com.apple.kext.ATY_Wormy 5.4.8
com.apple.driver.AppleGraphicsControl 2.8.15
com.apple.iokit.IOBluetoothSerialManager 2.1.9f10
com.apple.ATIRadeonX1000 5.4.8
com.apple.Dont_Steal_Mac_OS_X 6.0.3
com.apple.driver.AppleBacklight 1.6.0
com.apple.driver.AppleHDAController 1.7.1a2
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.AppleIRController 113
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a17
com.apple.driver.AppleLPC 1.3.1
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.CSRUSBBluetoothHCIController 2.1.9f10
com.apple.driver.AppleUSBHIDMouse 1.2.4b3
com.apple.driver.CSRHIDTransitionDriver 2.1.9f10
com.apple.driver.AppleUSBMergeNub 3.5.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOUSBUserClient 3.5.2
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AirPortBrcm43xx 367.91.22
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.driver.AppleIntelPIIXATA 2.0.1
com.apple.iokit.AppleYukon2 3.1.13b2
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleUSBUHCI 3.5.2
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.8.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.driver.DspFuncLib 1.7.1a2
com.apple.iokit.IOSerialFamily 9.4
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.iokit.IOHDAFamily 1.7.1a2
com.apple.iokit.IOAudioFamily 1.6.9fc5
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.driver.AppleSMC 2.3.1d1
com.apple.driver.AppleUSBBluetoothHCIController 2.1.9f10
com.apple.iokit.IOBluetoothFamily 2.1.9f10
com.apple.driver.AppleHIDMouse 1.2.4b3
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
com.apple.iokit.IOFireWireFamily 3.4.9
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOUSBFamily 3.5.2
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOACPIFamily 1.2.0
com.apple.iokit.IOPCIFamily 2.6
The report also showed an unusual screen artifact -- a black line that went across it, but was not on the rest of the screen.
I opened Safari to look up information about kernel panics, and found a similar black line across its window. Later, on a different page, there was a blue line -- and on another page after that, various blue and black lines appeared. I restarted Safari, and it still showed odd lines. Those lines were only on the Safari window, not across the whole screen.
I have very little experience troubleshooting problems of this sort, and I'm hoping someone with more experience can tell me what significance the panic report has and how it might relate to the other problems. Like I said, I expect that I'll need to return this iMac (which I've only had for a couple of days now), but I'd like to have a clearer idea of what's going on before I contact the seller.
Any help would be much appreciated!Safari just unexpectedly quit. I don't know if the report offers useful information, but here it is:
Process: Safari [791]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.6 (5533.22.3)
Build Info: WebBrowser-75332203~3
Code Type: X86 (Native)
Parent Process: launchd [71]
Interval Since Last Report: 68504 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 12014 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2012-10-26 13:57:43.206 -0700
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 0F11EBF5-8000-4B7E-8AAC-0A1E247E80F2
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.Safari 0x000b62c2 0x1000 + 742082
1 com.apple.Safari 0x00151c72 0x1000 + 1379442
2 com.apple.CoreFoundation 0x9102a91d __invoking___ + 29
3 com.apple.CoreFoundation 0x9102a308 -[NSInvocation invoke] + 136
4 com.apple.CoreFoundation 0x9102a3d8 -[NSInvocation invokeWithTarget:] + 72
5 com.apple.Foundation 0x93d260fc -[_NSUndoInvocation invoke] + 44
6 com.apple.Foundation 0x93d25e64 -[_NSUndoStack popAndInvoke] + 244
7 com.apple.Foundation 0x93d25c67 -[NSUndoManager undoNestedGroup] + 199
8 com.apple.AppKit 0x9232ee8f -[NSApplication sendAction:to:from:] + 112
9 com.apple.Safari 0x00047d15 0x1000 + 290069
10 com.apple.AppKit 0x923ddb64 -[NSMenu performActionForItemAtIndex:] + 493
11 com.apple.AppKit 0x923dd869 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 220
12 com.apple.AppKit 0x923dd4ef -[NSMenu performKeyEquivalent:] + 866
13 com.apple.AppKit 0x923dbd94 -[NSApplication _handleKeyEquivalent:] + 492
14 com.apple.AppKit 0x922f8ac7 -[NSApplication sendEvent:] + 3997
15 com.apple.Safari 0x000377c0 0x1000 + 223168
16 com.apple.AppKit 0x92255fe7 -[NSApplication run] + 867
17 com.apple.AppKit 0x922231d8 NSApplicationMain + 574
18 com.apple.Safari 0x0000acee 0x1000 + 40174
Thread 1:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f5ed81 sleep$UNIX2003 + 63
2 com.apple.JavaScriptCore 0x9587fab1 ***::TCMalloc_PageHeap::scavengerThread() + 145
3 com.apple.JavaScriptCore 0x9587fd8f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x92f33055 _pthread_start + 321
5 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.WebCore 0x91283587 WebCore::IconDatabase::syncThreadMainLoop() + 279
3 com.apple.WebCore 0x91280e19 WebCore::IconDatabase::iconDatabaseSyncThread() + 761
4 libSystem.B.dylib 0x92f33055 _pthread_start + 321
5 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x92f02166 mach_msg_trap + 10
1 libSystem.B.dylib 0x92f0995c mach_msg + 72
2 com.apple.CoreFoundation 0x90faae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90fabaa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x92a1f18c CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x92f33055 _pthread_start + 321
6 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x956d46b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x9129c77c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x92f33055 _pthread_start + 321
5 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x92f02166 mach_msg_trap + 10
1 libSystem.B.dylib 0x92f0995c mach_msg + 72
2 com.apple.CoreFoundation 0x90faae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90fabaa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002f33d 0x1000 + 189245
5 com.apple.Safari 0x0002f08a 0x1000 + 188554
6 com.apple.Safari 0x0002f023 0x1000 + 188451
7 libSystem.B.dylib 0x92f33055 _pthread_start + 321
8 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.QuartzCore 0x9451fa09 fe_fragment_thread + 54
3 libSystem.B.dylib 0x92f33055 _pthread_start + 321
4 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x92f02166 mach_msg_trap + 10
1 libSystem.B.dylib 0x92f0995c mach_msg + 72
2 com.apple.CoreFoundation 0x90faae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90fabaa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x93cb7520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x93c53dfd -[NSThread main] + 45
6 com.apple.Foundation 0x93c539a4 __NSThread__main__ + 308
7 libSystem.B.dylib 0x92f33055 _pthread_start + 321
8 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x92f5160a select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x92f33055 _pthread_start + 321
2 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.ColorSync 0x94a5e3c8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x94a70d4e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x92f33055 _pthread_start + 321
5 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x92f02166 mach_msg_trap + 10
1 libSystem.B.dylib 0x92f0995c mach_msg + 72
2 com.apple.CoreFoundation 0x90faae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90fabaa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x93b995f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x93b99480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x92f33055 _pthread_start + 321
7 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x956d46b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.Safari 0x001ae478 0x1000 + 1758328
4 com.apple.Safari 0x00044cdd 0x1000 + 277725
5 com.apple.Safari 0x00044c2d 0x1000 + 277549
6 libSystem.B.dylib 0x92f33055 _pthread_start + 321
7 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x92f0934e __semwait_signal + 10
1 libSystem.B.dylib 0x92f33ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x956d46b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x9129c77c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x92f33055 _pthread_start + 321
5 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x92f021c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x92f341af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x92f35a33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93c99dbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x93c99bd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x93c99b35 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x922c36e8 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x93c53dfd -[NSThread main] + 45
8 com.apple.Foundation 0x93c539a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x92f33055 _pthread_start + 321
10 libSystem.B.dylib 0x92f32f12 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x92f6b1a2 __workq_ops + 10
1 libSystem.B.dylib 0x92f6b1d2 start_wqthread + 30
Thread 15:
0 ??? 0000000000 0 + 0
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x11bff8f0 ebx: 0x00000000 ecx: 0x0052da58 edx: 0x11bff8f0
edi: 0x1364ba50 esi: 0x00000000 ebp: 0xbffff408 esp: 0xbffff3c0
ss: 0x0000001f efl: 0x00010286 eip: 0x000b62c2 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000010
Binary Images:
0x1000 - 0x5d3ffc com.apple.Safari 5.0.6 (5533.22.3) <79731a26a77704fb4831e3adc020a381> /Applications/Safari.app/Contents/MacOS/Safari
0x644000 - 0x64ffff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
0x657000 - 0x681fe8 com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x692000 - 0x6a1ffc SyndicationUI ??? (???) <4cb2f7ffaf3185ff4e036082064e7121> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x9c40000 - 0x9e48fef com.apple.RawCamera.bundle 2.1.3 (537) <ef9996f5ec0caf58dc832a4153196a1e> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0xcdd3000 - 0xcdd8ff3 libCGXCoreImage.A.dylib ??? (???) <30bd95e38c8a203ee387013527cfd9d0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0xe6c0000 - 0xe6c1ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0xf255000 - 0xf258ff2 +com.macromedia.Flash Player.plugin 10.3.183.29 (10.3.183.29) <590415f9d1975e0549277b817bcdd879> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0xf36e000 - 0xf36effc com.apple.JavaPluginCocoa 12.4.0 (12.4.0) <be6a0027130daaacddce407114497d4a> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
0xf374000 - 0xf37affc com.apple.JavaVM 12.4.1 (12.4.1) <634419750ecb901d01abbdbc3fff22d8> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0xf47e000 - 0xf481fff com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <51c811377017028f8904ad779e6a1344> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0xf487000 - 0xf48dfff com.apple.audio.AppleHDAHALPlugIn 1.7.1 (1.7.1a2) <a0a4389b5ac52ab84397d2b25c9d3b9c> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0xf600000 - 0x1004efe3 +com.macromedia.FlashPlayer-10.4-10.5.plugin 10.3.183.29 (10.3.183.29) <d429048099c924aa8b162158bbb5be64> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.4-10.5.plugin/Contents/MacOS/Flas hPlayer-10.4-10.5
0x1023c000 - 0x1024afeb libSimplifiedChineseConverter.dylib ??? (???) <68f130a585c3f580d166ef7cbbf47e69> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x106a4000 - 0x106b6fff libTraditionalChineseConverter.dylib ??? (???) <6108541a452ff07d2f67db4a488b9d22> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x10a16000 - 0x10a32fe7 libPDFRIP.A.dylib ??? (???) <13247fe0bc24a36f1e5f46c9d830838e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90003000 - 0x90005ffd com.apple.CrashReporterSupport 10.5.7 (161) <ccdc3f2000afa5fcbb8537845f36dc01> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x90006000 - 0x90006ffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x90075000 - 0x900b4fef libTIFF.dylib ??? (???) <2afd7f6079224311d67ab427e10bf61c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x900b5000 - 0x900ebfef libtidy.A.dylib ??? (???) <7f0b8a7837bd7f8039d06fc042acf85b> /usr/lib/libtidy.A.dylib
0x900ec000 - 0x904aafea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x904ab000 - 0x904b2ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x904b3000 - 0x904c0fe7 com.apple.opengl 1.5.10 (1.5.10) <e7d1198d869f45f09251f9697cbdd192> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x904c1000 - 0x90554ff3 com.apple.ApplicationServices.ATS 3.8 (???) <e61b0945da6ab368348a927f7428ad67> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90555000 - 0x9056bfff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9056c000 - 0x90589ff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9058a000 - 0x90645fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <9c640e79ad97f335730d8a49f6cb2032> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90646000 - 0x90691fe1 com.apple.securityinterface 3.0.4 (37213) <16de57ab3e3f85f3b753f116e2fa7847> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x90692000 - 0x906b6fff libxslt.1.dylib ??? (???) <c372568bd2f7169efa0faee6546eead3> /usr/lib/libxslt.1.dylib
0x906bc000 - 0x90d5cfff com.apple.CoreGraphics 1.409.8 (???) <25020feb388637ee860451c19b613c48> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x90d5d000 - 0x90d62fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x90d63000 - 0x90e15ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x90e16000 - 0x90e21fe7 libCSync.A.dylib ??? (???) <f3228c803584320fde5e1bb9f04b4d44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x90e57000 - 0x90f37fff libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
0x90f38000 - 0x9106bfe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9106c000 - 0x910f9ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x910fa000 - 0x9127afff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9127b000 - 0x91fe9fe3 com.apple.WebCore 5534 (5534.50.1) <bef6f01e56834f2498918b264f0acbf7> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x91fea000 - 0x920d2ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x92106000 - 0x9212afeb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x9212b000 - 0x9212dff5 libRadiance.dylib ??? (???) <73169d8c3fc31df4005e8eaa0d16bde5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9212e000 - 0x9221cfef com.apple.PubSub 1.0.5 (65.23) <7d496f89df21f6b9ecf99a7727469c2a> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
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0x92a1c000 - 0x92ac3fec com.apple.CFNetwork 438.16 (438.16) <0a2f633dc532b176109547367f209ced> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x92ac4000 - 0x92dd2fe2 com.apple.QuickTime 7.2.1 (7.2.1) <6521656603a30c11ea6d3be1fdde0fa9> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92e25000 - 0x92e25ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x92e26000 - 0x92e4eff7 com.apple.shortcut 1.0.1 (1.0) <37e4b08cfaf9edb08b8682a06c4ec844> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x92e4f000 - 0x92e4ffff com.apple.Carbon 136 (136) <98a5e3bc0c4fa44bbb09713bb88707fe> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92e50000 - 0x92e66fe7 com.apple.CoreVideo 1.5.0 (1.5.0) <bcc3dd0978bb626c26378227740e1e80> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x92e6d000 - 0x92f00fff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92f01000 - 0x93068ff3 libSystem.B.dylib ??? (???) <be7a9fa5c8a925578bddcbaa72e5bf6e> /usr/lib/libSystem.B.dylib
0x93069000 - 0x93130ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x93131000 - 0x93135fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x93136000 - 0x9313bfff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9313c000 - 0x93274fe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x93275000 - 0x9327cff7 libCGATS.A.dylib ??? (???) <8875cf11c0de0579423ac6b6ce80336d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x932b9000 - 0x932c7ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x93305000 - 0x9330cfff com.apple.agl 3.0.9 (AGL-3.0.9) <5a57ce58f8adb7825e1adb9f7cdea151> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9330d000 - 0x93328ff3 libPng.dylib ??? (???) <e0c3bdc3144e1ed91f1e4d00d147ff3a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x93329000 - 0x93330fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x93336000 - 0x9334efff com.apple.openscripting 1.2.8 (???) <a888b18c8527f71629702ed8dce9c877> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x933ee000 - 0x933eeffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93553000 - 0x936a5ff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x936a6000 - 0x936a6ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936a7000 - 0x9374efeb com.apple.QD 3.11.57 (???) <35f058678972d42b88ebdf652df79956> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9374f000 - 0x9374fffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x93750000 - 0x93899ff7 com.apple.ImageIO.framework 2.0.9 (2.0.9) <717938c4837f88bbe8ec613d4d25bc52> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9389a000 - 0x93b74ff3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <d2af3f75c3500c518c39fd00aed7f9b9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x93b75000 - 0x93b75ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x93b76000 - 0x93b7bfff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x93b7c000 - 0x93bf9feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x93bfa000 - 0x93c3bfe7 libRIP.A.dylib ??? (???) <cd04df9e8993c51312c8cbcfe2539914> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x93c3c000 - 0x93c48ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x93c49000 - 0x93ec5fe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x93ec6000 - 0x93ef3feb libvDSP.dylib ??? (???) <f39d424bd56a0e75d5c7a2280a25cd76> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x93ef4000 - 0x93f6eff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <9ae833544b8249984c07544dbe6a97fa> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x93f6f000 - 0x93fc0ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x9409e000 - 0x94104ffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x9436e000 - 0x94378feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x94379000 - 0x9442afff edu.mit.Kerberos 6.0.15 (6.0.15) <28005ea82ba82307f185c255c25bfdd3> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9442b000 - 0x947c8fef com.apple.QuartzCore 1.5.8 (1.5.8) <18113e06d296230d63a63b58baf35f55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9480e000 - 0x948efff7 libxml2.2.dylib ??? (???) <f274ba384fb55203873f9c17569ef131> /usr/lib/libxml2.2.dylib
0x948f0000 - 0x9490eff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <b4cd561d2481c4162ecf0acdf8cb062c> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9490f000 - 0x94917fff com.apple.DiskArbitration 2.2.1 (2.2.1) <ba64dd6ada417b5e7be736957f380bca> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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0x949a3000 - 0x949d4ffb com.apple.quartzfilters 1.5.0 (1.5.0) <22581f8fe9dd2cb261f97a897407ec3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x949d5000 - 0x949d5ffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x949d6000 - 0x949d6ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x949f0000 - 0x94a2afe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x94a2b000 - 0x94af6fef com.apple.ColorSync 4.5.4 (4.5.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x94af7000 - 0x94b76ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x94b94000 - 0x94ba4ffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x94c41000 - 0x94c47fff com.apple.print.framework.Print 218.0.3 (220.2) <8c541d587e4068a5fe5a5ce8ee208516> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x94c48000 - 0x94c54fff libbz2.1.0.dylib ??? (???) <d355415c89c383330697a7b73d6dbc2e> /usr/lib/libbz2.1.0.dylib
0x94c5f000 - 0x94c99ffe com.apple.securityfoundation 3.0.2 (36131) <dd2a4d1a4f50b82923d7cfc5df10455d> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
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0x94d36000 - 0x94f07fef com.apple.security 5.0.7 (1) <44e26a9c40630a54d5a9f70c18483411> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x955a3000 - 0x955e5fef com.apple.NavigationServices 3.5.2 (163) <7f4f1766414a511bf5bc68920ac85a88> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
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0x958e1000 - 0x95db2fbe libGLProgrammability.dylib ??? (???) <d5cb4e7997a873cd77523689e6749acd> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
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0x95e03000 - 0x95e80fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
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0x95f4c000 - 0x95fa5ff7 libGLU.dylib ??? (???) <64d010e31d7596bd8f9edc6e027d1d0c> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95fa6000 - 0x95faafff libGIF.dylib ??? (???) <ade6d93abe118569a7a39d11f81eb9bf> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x95fab000 - 0x96167ff3 com.apple.QuartzComposer 2.1 (106.13) <dc04566811ab9c5316d1a622f42da8ba> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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0x96250000 - 0x96251ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x96252000 - 0x9629bfef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
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Lots of problems with newer MacBook Pro
I bought my first Mac about a year and a half ago. Unfortunately I've had lots of problems with it. I need to get it repaired, but I'm not sure what's wrong. I live in Thailand so I want to have some idea of what's going on before taking it to a shop (so they don't try to price gouge me).
The first problem happened about 9 months after i bought it. The computer would become incredibly slow. Sometimes it would take 15 minutes to boot up and sometimes it wouldn't boot up at all. But sometimes it was fine. If it did boot up, sometimes when I'd go into a folder in Finder, nothing would show up. The spinning loader graphic would just spin at the bottom of the Finder window. I ran a disk check and it said it found multiple errors that could not be fixed. I erased the hard drive and reinstalled Lion and everything seemed fine. Since I live in Thailand and I need my computer for work, I didn't want to ship it off to Apple to be fixed. It seemed fine after formatting the hard drive, so I figured it was fixed.
About 3 months later the problem came back, but much worse. I couldn't boot up or anything. I took it to a small Mac repair shop because at this point the 1 year warranty had expired. Of course inside the shop it booted up fine and I had to explain to the guy that for 5 days I haven't even been able to turn it on. Finally after restarting 4 times it began slowing down and he could see what I was experiencing. He said he could try replacing the hard drive, but couldn't guarantee it would fix it. I needed my computer badly at this point so I said let's try. I came back a couple days later and he had transferred everything to the new hard drive and installed it. Everything seemed to be working fine.
That worked, although sometimes (rarely) something weird would happen, like the computer would just shut down for no reason. But, the DVD drive stopped working. It loads a disc OK, but it can't read it and won't burn a DVD. One time it wouldn't eject my DVD for about 30 minutes. I was trying everything I could find on Google. Finally it spit it out.
Now, about 6 months later, I was watching a movie and about 10 small colored boxes popped up on the screen. They went away after a few seconds, so I closed my movie and went to shut down my computer. The entire screen then filled with horizontal rainbow colored static. It stayed for about 30 seconds, then the screen turned grey. I could hear and feel the fans blowing at full speed.
And then for about a full day it went away, until earlier today. As I was backing up all my files I played a quick part of a movie. The same squares popped up on the screen so I immediately closed the movie and they went away.
I finished backing up and then erased the hard disk. I started installing Mountain Lion, and it stopped at about 75%. I canceled the installer and restarted. After a few seconds the screen turned solid blue with white staticky lines. And now that happens every time I turn on the computer after about 30 seconds. There's no operating system because before I can even get to the installer before the screen goes.
Sorry for the huge amount of info. I just don't have enough experience with Macs to know what's going on. My current issue resembles a video card problem, the issues before resemble a hard drive and DVD drive issue. Replacing the hard drive fixed it temporarily. Could a problem with the logic board cause all of these issues?
Thanks for any help with this.A few things to note...
If you had contacted Apple about each of the issues that you reported here, they would have kept a log of the problems that would help them determine whether to continue support after the warranty expires.
You might consider asking about "Flat Rate Repair Pricing." See the discussion thread here and note that some users report that the flat rate repair pricing is only available in the U.S. and Japan.
gavin310 wrote:
(typically they just ship your computer to Singapore instead of working on it "in-house" from what I read).
Actually, I had great experiences with two different macs sent to the repair depot. One computer had narcolepsy on day one. Apple sent me a box, I packed up the PB and dropped it off at UPS. Apple fixed and returned to my house two days later. The second MBP had a known video card problem. I took it to an Apple Store Genius who ran a specifc test and deduct that it was the known defective video card. The store was out of parts and ordering would take a week. Knowing my past experience with the Repair Depot, I ask for that option. The genius took my MBP and shipped it to the depot that night. Three days later, I received the fixed MBP and on the work order, their tests showed failed fans that they also replaced. Three or four weeks later, the Apple Store called to tell me they got the video card in stock.
Gather up your grit, perseverance, and persistence before contacting Apple. Try bypassing phone support by contacting them via their online support system with the link I provided in the previous post. (I remember using the online support system and was able to choose to have them call me. At the time, I had AppleCare so i'm not certain with out-of-warranty.) Another option is to seek an authorized Apple service provider.
Good Luck! -
Office Home and Student 2010 Install problems with a Key Code Err..
I had to install a new hard drive, lost everything..So I upgraded to Windows 7 Professional ..
I own a the 2010 Home and Student CD bought at the Microsoft store...Doesn't come with Outlook...
So I ordered the Home and Business 2010 disc with Service Pack 1 Included, this has 2010 outlook ...It loaded and worked fine up to the point I had to replace my Drive with New Windows 7 Pro...
Everything loaded find, but every time I try and use it, its acts like it is caught in some kind of loop...It keep trying install and configure, then ask for my Key Code every time, sort of like a OLMAP132.Dll err...I did manage to make it work once, I even
got back the test email from Microsoft after setting up Outlook....Then when I rebooted the system, this same loop action started ...
I have uninstalled this at least 4 times, searched for anything with ties to Microsoft office, and uninstalled it..Then did a New Clean Install...Still getting this key Code question every time I open up a Office program....So, I am saying without a doubt,
2010 Office Home and Student and Business WILL NOT RUN on Windows 7 professional ......If you have any idea how to fix this..Please respond with facts on how to repair this please....Greta,,,After down loading ( Off Cat ) tools...I saved that program...However, there is another major problem with Your Instructions I ran into...It seems I'm not the trusted source to change files such as the Mapi32.dll files..So I was unable to attempt
your repair ...However I have found instructions for the task, but it seems very complicated for sure.. Here are the instructions, and I would like for you and maybe a co-worker to check these.. before I make any changes in system..
How to Change the Trusted Installer name...
1. Right Click on the File Or directory.
2.Click On properties, on the Right Click menu.
3.Click On "" Security "" tab
4.Click On " Advanced" Button on the bottom.
5.In the advance Security Dialog Window, Click on "" Owner "" tab
6.Here you will able to see the Current Owner ( ie: Trusted Installed )
7. To take owner ship of the object, click on the Edit button, Give permission to UAC , the highlight the user name in the " Change Owner To" box that you want to assign as the owner for the object. Then Click " OK " to finish the process.
8.Back in the Advanced Security Settings Window , You will see the current owner has changed to the user you just selected.
9.Click the ""OK "" and exit this window.
10. Click "'OK"" again, to exit completely from the Properties window..
11. Repeat Step 1 to 4 to open the object's Properties Window again...
12.Back in Object's Properties window, click on the edit button , and confirm the UAC elevation request.
13. Highlight the Administrators in the " group of users names"" box. If the user ID or group that you want to manage the permissions for the object doesn't exist, Click on.."" Add"" button, and type in the user name or
group name desired into the "" Enter Object names to select ( can use Everyone as user Name)" box and finish off by clicking on the "" OK""
14. In the permissions for Administrators box below ( or any other user name or group name you choose). click on ""Full Control"" under the ""Allow"" column to assign full access rights control permission to Administrator's
group....
http//windows.microsoft.com/en-us/windows-vista/troubleshoot-access-denied-when opening-files-or-folders. -
Problems with multiple TestStand versions on the same computer
I installed LabVIEW 2014 and TestStand 2014; then later I installed TestStand 2010 SP1 and have been using it since. (I also updated LabVIEW 2014 to 14.0f1; I think I did that after installing TestStand 2010 SP1.) Is this "legal?" I have been seeing strange behavior with TestStand 2010 SP1:
- if I type in any expression text boxes in the Sequence Editor (e.g., for a pre-expression), I periodically get an error dialog as I type:
"The .NET support dll could not be loaded. This is caused by an assembly path that could not be resolved. Error Code: -18700, The .NET support dll could not be loaded. This is caused by an assembly path that could not be resolved! Source: 'TSAPI'
After I acknowledging the dialog, I can contine to type a little more before getting the dialog again, but it doesn't seem to invalidate anything I type.
- If I open the Simple LabVIEW Simple User Interface that ships with TestStand 2014 while TestStand 2010 SP1 is active, LabVIEW immediately crashes. I can open all the subVIs without a problem, but the top-level VI always crashes LabVIEW.
So I used the TestStand Version Switcher to make TestStand 2014 active, opened the top-level Simple UI VI, and deleted all the UI controls. Then I switched back to TestStand 2010 SP1, and then I was able to open the top-level VI. I added back the TestStand UI controls to the VI, and now the VI runs. But many operations return a TestStand error dialog, such as Close Execution ("Value invalid or out of range [Error Code: -17300]"), Logout ("Cannot find item to select in ComboBox [Error Code: -2147467259]"), and (critically) Exit ("Operation Failed. Error Code: -17500]") and the X in the upper right corner of the window ("Operation Failed. Unknown System Error in <VI name>"). So I can't exit without killing LabVIEW.
These two issues may be unrelated. But maybe installing an older version of TS after installing a newer version is not a valid use case? Is the ActiveX error a result of this? Should it be possible to use a (simple) UI written for a newer version of TestStand be able to work with an older version of TestStand?
I have another issue that is probably unrelated, but I'll bring it up here just for completeness. If I right-click on a LV property node or invoke node for a property or method from the TS API and ask for help for the property or method, a command window flashes briefly before showing the TS help window with the top-level item selected (i.e., it doesn't take me to the help for the selected property or method). I have this problem with either version of TS active, and I saw this problem even before I installed TS 2010 SP1. I seem to recall having this problem once before, but I can't find the solution. I don't know if this problem is an indication of some other larger problem.
For what it's worth, I am running WIndows 8.1 on a virtual machine.Thanks for the information, Doug. Maybe the ActiveX error dialog I get while in the sequence editor is related to the fact that I'm running an unsupported operating system.
So using a UI that was created in a newer version of TS is not supposed to be able to run with an older version of TS. Is there any way to enforce this (like having a dialog appear informing you of the incompatibility when the TS engine is loaded) and avoid an immediate crash? (Maybe the crash has to do with the incomaptible OS as well.)
Is there a way to "relink" a UI to an older version of TestStand? Can you just relink all the ActiveX reference controls/constants to the TS ActiveX servers? As far as I can tell, everything I am trying to do with the new TS version should work with the old version. And also, as far as I can tell, the TS version switcher changes the version of the available ActiveX server; so unless my UI uses a feature unavailable in older TS versions, I would think it shouldn't know the difference. (I'm making a lot of assumptions in that last statement, so I may be totally wrong here.)
Thanks,
Jeff
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