Problems with Promise SX6000 and MSI K7D Master

There is a problem with Promise SuperTrack SX6000 controller and motheboard MSI K7D Master.
We use most fresh bios for both products - version 1.5 for motheboard and build 77 for controller.
With previous controller's bios version it can't be initialize and now after initialisation the bios of controller does not show up.
It seems to be like one of problems wich are described in controller's manual, but this problem can't be decided by user's hand, but only new version of bios, we think.
What you can help ?

No ways ?

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I have a problem with the fx5600vtdr and tv@anywere master

Hi I cant get the control from the fx5600 tdvr to work, wen i got the video card, at first i did work but since it need it a msi tv tuner i got the tv@anywere master but when i install the 2 cards the remote from the fx5600 dont work. I already try it in another computer and the remoto works fine, but when i put the both (tv@anywere and fx5600) i do not work.
What can i do?

I have the exact same problem - complete re-install with latest (21/10/2003) did not solve anything! No Remote control, neither from VTDR128 nor TV@anywhere. Oh, after
installing PVS v2.X Media Centre II stopped working as soon as it looks for the tuner on all releases (2 - 3)

IRQ problems with 865PE Neo2V and MSI NX6600-VTD256 VGA

Hi All,
I thought I would try a posting here first for help before filling out the cumbersome service request form. I recently purchased the 865PE Neo2V motherboard with an intel 3.2Ghz processor, 1 Twinmos 1024MB DDr400 memory, 2 Maxtor Diamond 250GB S-ATA HDD's and the MSI NX6600 VTD 256 AGP VGA card. I am also running a Plextor 716a dvd burner and a Toshiba DVD Rom on the secondary IDE slot nothing on the primary for 2 S-ATA drives and 2 P-ATA for a total of 4. I have always had a very good experience with MSI products in the past, easy to install and for the most part problem free. That is until now. I am having a rough time with the VGA card and IRQ conflicts. In the past with all my MSI motherboards I was able to choose ( Reserve IRQ for VGA) Not so with the 865PE NEO 2V.( Unless I am missing something and doing it wrong) To make a long story short the MSI NX 6600 (NVIDIA GeForce 6600) VGA card is sharing IRQ 16 with Intel(R) 82801EB USB Universal Host Controller - 24D2 and Intel(R) 82801EB USB Universal Host Controller - 24DE. For the most part the system runs OK except every so often during startup the system loses the VGA Card and tries to reinstall the card and software. After reinstalling the software the first time it happened I subsequently tried choosing Cancel on the prompt to install and simply reboot the computer. To my surprise the system always seems to see the VGA card on the second boot! and works fine. I have been running the system for two days now with the USB disabled in the bios which gives the VGA card IRQ 16 by itself, so far the system has seen the VGA card each and every startup without problems. Since the USB and AGP are fixed I am unable to move anything. Unfortunately I need the USB for my printer and scanner. I would also like to add that I have the latest BIOS upgrade for the Motherboard and the latest MSI Drivers for the VGA card.
Any suggestions on how to get the VGA card on its own IRQ?
Thanks for any input
Mike
Edited to add that For an OS I have WinXP Pro service pack2

Quote
or rather, the poorly installed drivers.
Frankenputer
I take umbrage with your statement. I installed the latest drivers from MSI correctly! I also chose not to install the very latest as they are a Beta version with the warning they may be unstable! Perhaps I was under the misguided impression that I would be better off with the latest drivers offered by MSI for the particular VGA card I paid my good money for! ( this is the main reason I thought the problem was not driver related!) It is not my fault that MSI dropped the ball in its offerings to its valued customers!
Just because I was being polite to Hans who offered so much good advice and showed such a genuine concern for my troubles doesn't mean I had not read the advice from Nvidia on how to uninstall and reinstall "their" drivers! I will admit though that from my read on Nvidias suggestions they did not go as far as to recommend uninstalling the norton works completely, only disabling it!
On another note My computer seems to be starting so far without the problem! On yet another note after installing Nvidias driver package Version: 91.31 You get a warning every time you start up that the SLI is disabled. (unless your sli equipped) I found a fix for it and have it stored on my web space if anyone wants it. It is a zip file and I guarantee that I've scanned it with Norton and it is virus free. After unzipping it and clicking on it it makes an entry into the system registry removing the warning.
It is here: http://home.casema.nl/mdybus/FixSLIBug.zip
Modified to add:
I just checked my email and have a reply from the service department. Here is what they said:
Quote
Dear customer,
The latest BIOS can be installed using Live Update:
http://www.msi.com.tw/program/support/software/swr/spt_swr_list.php?kind
=1
The latest driver for the VGA can be found on www.nvidia.com. We (and
other VGA vendors) do not make our own drivers, nVidia (and ATI) make
the drivers. So at the website from nVidia the latest drivers can be
found.
Best Regards,

MSI K7D Master L - CRC Problem

Hey gang.
I've been having some CRC troubles with my MSI K7D Master L. On most occasions, I cannot perform an install from either of the cd drives--eventually a CRC error will pop up. In addition, data on the hard disks (i.e. registry settings) dissapear or are corrupted. Which sucks. ...and you can imagine how my slightly corrupted windows install is performing :(. ?(
Here's my specs:
-AMD MB 2800+ Barton (Only one CPU installed right now)
-1024 mb of Kensington ram
-ATI 9700 Pro
-Bios Version 1.3 (latest bios for Master L)
-Enermax 431watt power supply
-Creative Audigy Sound card (onboard sound disabled)
Just for reference, I've ran all the diagnostics (memtest86, and that IBM hard disk checker) and no problems show up. Only the motherboard and processor are new... all of the components, cables, drives, etc. were working well before I poped in the new MB. Of course, I started fresh with a clean formatted drive for my windows install.
I've heard that my Enermax 431 is about a 10 on the blows-O-meter. Could this be the problem? I realize that my new AMD 2800MP is prolly pulling out a bit more juice than before.
I love this motherboard, and I know that CRC errors are pretty rare on the K7D (cough, unlike some other MBs), I'd hate to have to RMA it.
Thanks in advance ,
JonnyLongTorso

Replaced the Enermax 431 supply with an Antec 550 watt unit. Still getting the errors.
Any ideas?

MSI K7D MAster and ram?

I have a MSI K7D Master motherboard, with dual athlon mp2200+, i had 2 sticks of unbuffered 256mb PC2100 ddr in the 1st two slots all thsi while, and last week i got 4 sticks of 256mb PC2100 DDR ECC-Registered ram, and when i put all four in, and boot up, i get a beep sound and the system wotnt boot. when i remove the sticks from slot 3 and 4, and boot up it works. anyone know the problem here? All the sticks work, i have put every single one in slots 1 and 2 to test. and help would be appreciated.
thanks

i se 2 things.
1.
psu 18a 12v is weak for 2 cpu's if it runs them from 12v line.
if it does i do not know.
2.
pc2100 memory.
i bet those cpu uses 166fsb so yuo cant run fsb / dram ratio 1:1.
can cause instability on atleast k7n2.
try to get some pc2700 memory to test with.
some stores will give you a refund if the memlry dont wornk so check first.

MSI K7N2 Delta-ILSR problem with Promise

Hi, I have a little problem with Promise FastTrack 376 on mainboard K7N2Delta-ILSR. I need change AAM settings and view SMART information (!SATA drive!). How change AAM settings with Promise FastTrack 376 and who apply program for view SMART information(!SATA drive!)?
How connect LED diode on SATA drive? Now not functions, functions with only PATA drive (already blinking).

you can use this program to got SATA Led. can be bring signal to your keyboard Scroll Lock LED. etc. when your SATA drive is working will blink your keyboard Scroll Lock LED. download here:
http://www.oo-software.com/en/download/index.shtml

MSI K7D Master-L & 3ware 7506-4LP boot hang

I recently purchased a 3ware Escalade 7506-4LP RAID Controller (IDE, 4 ports - see product info here) for use with my MSI K7D Master-L (MSI-6501-030 - see product info here) to replace my Promise FastTrak100 TX4. On boot, the system POSTs fine, and then freezes solid at the point at which it should load the BIOS for the 3ware controller. I get nothing but a blank screen with a blinking cursor in the top left hand corner, and a hard reset (CTRL-ALT-DEL doesn't work) is required to to reset the machine. The diagnostic LEDs on the motherboard indicate it's freezing at the point where it is "Initializing IDE controller".
What I have tried:
- Verified BIOS on RAID card was latest version (1.08.00.048)
- Removed all PCI cards (except for RAID controller and video card)
- Adding 33 MHz PCI cards to 64/66 PCI slot to slow down bus
- Tried RAID controller in each PCI slot
- Flashed the motherboard BIOS to 3 different versions, 1.91, 1.82, and 1.5 (which the motherboard was validated for use with this card on - see here)
- Tried various BIOS settings (ACPI on/off, PCI Latency, etc)
- Disabled all onboard devices (sound, ide, fdc, serial, parallel, etc.)
- Detached all drives from card
- Tested card in another computer to verify it works - it does.
I have noticed some people on this forum have had similar problems with SCSI or RAID cards:
http://forums.2cpu.com/showindex.php?threadid=39696 The first post in this thread describes the problem I'm having almost exactly.
http://forums.2cpu.com/showindex.php?threadid=37755
http://forums.2cpu.com/showindex.php?threadid=46450
http://forums.2cpu.com/showindex.php?threadid=41381
Here's my sistem configuration as I'm attempting to troubleshoot:
MSI K7D Master-L
2x Athlon MP 2200+
512 MB Samsung PC2700 CL2 ECC DDR SDRAM
ATI Radeon 9000 Pro 128 MB
3ware Escalade 7506-4LP
KDS Avitron AV-195TF Monitor
Microsoft Natural Keyboard Pro
If you have any suggestions, questions, etc, please let me know. I'm desperate on this one.
MSI K7D Master-L w/ Dual AMD Athlon MP 2200+'s - 512 MB Samsung PC2700 CL2 ECC Registered DDR SDRAM - ATI Radeon 9000 128 MB - ATI Radeon 9000 PCI 64 MB - Hauppauge WinTV-PVR - 3ware Escalade 7506-4LP - 4x Western Digital WD1200JB (RAID 5) - Hitachi GD-2500 BV+ 5x DVD - LG GSA-4040B DVD-RW - Sound Blaster 5.1 DE - Addtronics 7896A Case - Enermax EG465P-VE PSU - 3x KDS Avitron AV-195TF Monitor - Microsoft Natural Keyboard Pro - Microsoft Intellimouse Explorer 3.0 - fUnc sUrface 1030 Mouse Pad

Any luck with this issue yet, I have been trying to get some help from MSI tech support, but no replies to my email.

Logitech cordless optical mouse & MSI k7D-master

Hi,
just wanted to know if someone is using a logitech cordless and optical mouse around and a MSI
K7D-MASTER???
I bought one last week and put it to work, pretty nice invention I said!!!!!
it was functioning pretty well, comfortable i´d say, until that moment!!!!!!!!!!!!!!!!!!!!!!!!!! ;( :O X( 8o ?( X(
X( ;( ;( ;( ;( ;( ;( ;( ;(
The moment i decided to install the st*pid software bundle it has!!!!
MOUSEWARE 9.41.1 (windows) for Microsoft Windows:
XP, Me, 2000, 98, 95, NT 4.0
this machine runs 2 processors (athlons MP)& Wxp PRO.
I installed the software like i always do it ( put it into my cdrw and appeared the install screen) i was prompted to install the mouse software & music match too, i did it.
My machine is as follows:
K7D MASTER-L
2 Athlons MP 1600+
1024 Mb ddr ecc registered Kingston
4-80 Gb IDE barracuda 7200 rpm UATA 100 (0+4)
1-19 gb SCSI barracuda 7200 rpm ultra 160
Adaptec SCSI card 29160
Pomise Fast track 100 RAID card,0,1,0+1,JBOD
Geforce 4 Ti 4400
Sound Blaster Audigy Platinum (shuld listen how it sounds!)
Nec USB 2.0 card
Creative Encore dvd decoder card
2 Lite On cd rw 32*12*40
1 hp scsi 9600 cd rw 12*8*32 external
1 creative dvd 12 encore (reg 1 set)
Intel SC-5000 SERVER CASE (modified)
Pinnacle DV 500 DVD video capturer
Cirrus Logic serenum external modem
WinXP PRO
Linux Suse 8.0 (dual boot)
Then i was prompted to restart my machine....i did it.
then the post, the fasttrak bios, the scsi card bios, everything that my machine runs before starting..........finally the WINDOWS XP PRO screen booting up...........then suddenly a BSOD (blue screen of death), telling me that it was stopping due to new installed software or hardware, blah, blah blah stop at code 0x93c3487…. !!!....................................... ......................... 8o 8o 8o 8o 8o 8o ?( ?( ?( ?(
what the hell??????????????!!!!!!!!!!!!!!!!!!!
restarted my system and entered in safe mode..........run uninstall mouseware and everything i installed.
again the post, the fasttrak bios, the scsi card bios......booted up and enter in windows like i normally do.
I wanted to restart my system once and did it, but when it restarted a small st*pid window suddenly appeared telling me i have lost my profile just like this:
"Windows cannot load your profile because it may be corrupted. Contact your administrator. "
“Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off”
“seconds until you are logged into a temporary profile…………30,29,28,27,…..,2,1,0”
it logged in ……………………all my icons, where were them????????
My programs, my work ?????????????????????????!!!!!!!!!!!!!!!!!!!!aaaaahhhhhhh!!!!
I was insane, insane, insane!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ;( ;( ;( ;( 8o 8o 8o 8o ;( ;( ;( ?( ?( 8o :O :O :O :O :O ;( ;( ;( ;( ;( ;( ;( ;( ;(
I decided to use system restore…..it functioned. I have everything back ) ) ) ) ) )
I think Wxp pro, 2 processors & mouseware from Logitech are not good combination!
Logitech: I won’t buy anything from them again, the box the mouse came in has a legend telling you: over 10 million Cordless mice Sold!! (Yeah, that´s right for uni processor machines, maybe)
I ´m still learning things about my dual processor machines: they do not like everything that is designed for uniprocessor machines!!!
A dual processor machine is something fast, more than one processor has to be better in many aspects. But again, not everything is designed for a dual processor machine.
Does anyone know how to back up your profile in Wxp pro????
Any comments are welcomed!!!

Before Installing CD drivers you should always check to see if later drivers are available. The 9.6x drivers have been out for ages so go and try them.
BIm2k

MSI K7D Master AMD Dual Athlon MP

OK so I've completed my first Dual Athlon and I'm getting some varied results. here's the specs:
MSI K7D Master AMD Dual Athlon MP Motherboard ATX
Dual 2400+
Antec 350W
various NVIDIA video cards
Kingston 266/512 64X64 DDR
I first tried a Wildcat 5110 but got no video, 3DLabs tells me this mobo has not been tested and cleared by them, so heads-up don't go with this mobo/video combo.
I went to NVIDIA and got video, I set the system jumper to 133MHz. I got a RAM error, change sticks (I have several of the same kind) but get the same result. After several attempts the machine boots and I install WinXP.
Now it is hit and miss sometimes I get the RAM error and the machine just sits there, sometimes it boots but the mouse doesn't work other times it seems to boot fine but the programs (3D Studio Max / Brazil) will just quit for no apparent reason. I set the BIOS to to check the RAM on start-up, it finds no errors.
I really appreciate hearing any ides or from anyone who has attempted this sort of thing before.
Liquidman

Very cool thank you.
Well I got a call back from MSI customer service, they said try going to 'Advanced chipset' and change the 'AGP Fastload' from whatever it is to the opposite state (enable vs disable) I think the default is enable. I tried that, but it was the same if not worse. I reset the BIOS, set the fsb to 100MHz flipped the 'AGP Fastload' and that, of all things worked. Giving credit to the cs department - it did not work without changeing the Fastload state.
I got the 3DS Max/serverrunning and here are some statistics:
Rendered with Brazil, tons pf polygons, reflection and refraction.
Athlon 2500XP (non-Barton) 1gig unbuffered MSI KM4M:
3 hours 15 minutes per frame.
Intel P4 2.4 533MHz fsb 1 gig unbuffered MSI 845GE (northwood)
2 hours 54 minutes minutes per frame.
K7D Master 100Mhz fsb (non-Barton) 1gig unbuffered value ram.
1 hour 15 minutes per frame.
I will try the ecc registered RAM next week. If the results are this good with the jumper set to 100MHz I really looking forward to checking out the 133MHz...
Any suggestions on brand/configuration ?
Liquidman

MSI K7D Master

Hi!
I've a friend who has a MSI K7D Master and it doesn't boot.
Probably he give me that mother board.
Since he bought it as stock, he has no warranty.
Is it still possible to get RMA?
How much do I have to pay for replacement?
I'm from Italy.
Bye

You need to contact Tech Support via calling them in your region or emailing from the main website...
This forum isn't moderated or read by MSI employees, the moderators here don't work for MSI, we're just volunteers and don't get paid for our time...
GL on getting a replacement!
Bonz

Weird problem with power shut down msi nforce 4 platinum

recently i have flashed the latest bios 1.9 of msi nforce 4 u platinum, everything work fine untill yesterday.some stanges happened......
my power doesnt have a on and off button on it ,every time i turn off the pc , i have to turn off the power button of a socket near by the pc.everytime it works fine, but yesterday when i turn on the power on button of that socket , the pc automatic start, i didint turn on the power button of pc, what a weird problem.. also when i go into os , the system time also changed, although i can turn them back to correct one in bios and os, but when i turn the pc off , it changed again... could any one help me out , what is teh real problem of my pc. some virus ?thanks a lot.
weird problem with power shut down msi nforce 4 platinum

it seems the first question has been solved. cos today when i turn on pc, the oc set up is gone ,in bios, it back to the original set up.i cant save my oc setup, so it definitely a battery problem!!!!!!!!!!!
i take the old battery t o a saler , there they massure it with voltmeter, it shows only 0.97v, but in bios 1.6 it shows 1.82v, so waht is the real meaning of that reading num in bios for battery?it cant be the real voltage of the battery. i buy a new one ,this one is maxcell 2032 hitachi, the old one is shi t panansonic 2032 .the new one shows 3.17v with voltmeter, then i come back , installed the new battery , in bios this time it shows 2.3v in bios 1.6. so the reading num in bios for battery is definitely is not a real reading for your battery.
i will keep my pc in 24/7 using , and i will look if the battery is sable or not , cos untilll now no one come out for a real explain for this stupid battery problem of msi nofroce 4 platinum.i dont want change battery every 2 or 3month, what a real sick of this!!!!

Have problems with my newly bought MSI GX740

Hey, I already have problems with my newly bought MSI GX740 from JME Data.
The computer is behaving very strangely. To begin with, and so it is extremely tough to boot windows and launch programs, many programs can not even begin to eg Internet Explorer or Norton Antivirus.
When you then turn off your computer and start it again, it starts, as usual, extremely tough right from the bios to load Windows, but then when it should go from the''windowscharge'' to the desktop screen is just black. The cursor is there, but the screen is just completely black.
I have tried to make a''recovery''from windows MSI's built-in recovery function in the BIOS. What it means is that it then reformat the c drive and then reinstall Windows and all programs that were on the computer from the very beginning. This can be very slow to install and when Windows is installed so the problem remains, however, that everything goes extremely slow, and some programs will not even start.
I have also tried to put energy saving options for maximum performance, but it did nothing.
What do you think? Is this something that can fix or is it only to send the rebound?

Well its kinda strange, but i managed to fix it.
I just started in the ''windows secure mode'' or whatever u call it in english, and then when windows started and windows popped up, wich said ''A system change has occured'' or something like that, i pressed accept and after that everything worked perfect

PC Alert 3 on MSI K7D-Master

hi,
i am using a MSI K7DMaster motherboard with 2 Athlon MP 2400+ + 3GB RAM + 80GB Baracuda 7200 RPM IDE, + RIVA TNT2 in a primsource 300 Watts ATX 12 cabinet i am having problems with the -12V and -5V it goes to -14 and -5.8 respectivly. I have tried changing the powersupplies, putting lesser ram, powering down chasis fans etc. but no luck any ideas guys. do i need a higher watts powersupply ?

both are legacey voltages i dout a thing in your box uses them
if its stable just ignore them

Problems with ListViews Drag and Drop

I'm surprised that there isn't an Active X control that can do this more
easily? Would
be curious to find out if there is - although we aren't really embracing the
use of
them within Forte because it locks you into the Microsoft arena.
---------------------- Forwarded by Peggy Lynn Adrian/AM/LLY on 02/03/98 01:33
PM ---------------------------
"Stokesbary, Michael" <[email protected]> on 02/03/98 12:19:52 PM
Please respond to "Stokesbary, Michael" <[email protected]>
To: "'[email protected]'" <[email protected]>
cc:
Subject: Problems with ListViews Drag and Drop
I am just curious as to other people's experiences with the ListView
widget when elements in it are set to be draggable. In particular, I am
currently trying to design an interface that looks a lot like Windows
Explorer where a TreeView resides on the left side of the window and a
ListView resides on the right side. Upon double clicking on the
ListView, if the current node that was clicked on was a folder, then the
TreeView expands this folder and the contents are then displayed in the
ListView, otherwise, it was a file and it is brought up in Microsoft
Word. All this works great if I don't have the elements in the ListView
widget set to be draggable. If they are set to be draggable, then I am
finding that the DoubleClick event seems to get registered twice along
with the ObjectDrop event. This is not good because if I double click
and the current node is a folder, then it will expand this folder in the
TreeView, display the contents in the ListView, grab the node that is
now displayed where that node used to be displayed and run the events
for that as well. What this means, is that if this is a file, then Word
is just launched and no big deal. Unfortunately, if this happens to be
another directory, then the previous directory is dropped into this
current directory and a recursive copy gets performed, giving me one
heck of a deep directory tree for that folder.
Has anybody else seen this, or am I the only lucky one to experience.
If need be, I do have this exported in a .pex file if anybody needs to
look at it more closely.
Thanks in advance.
Michael Stokesbary
Software Engineer
GTE Government Systems Corporation
tel: (650) 966-2975
e-mail: [email protected]

here is the required code....
private static class TreeDragGestureListener implements DragGestureListener {
     public void dragGestureRecognized(DragGestureEvent dragGestureEvent) {
     // Can only drag leafs
     JTree tree = (JTree) dragGestureEvent.getComponent();
     TreePath path = tree.getSelectionPath();
     if (path == null) {
          // Nothing selected, nothing to drag
          System.out.println("Nothing selected - beep");
          tree.getToolkit().beep();
     } else {
          DefaultMutableTreeNode selection = (DefaultMutableTreeNode) path
               .getLastPathComponent();
          if (selection.isLeaf()) {
          TransferableTreeNode node = new TransferableTreeNode(
               selection);
          dragGestureEvent.startDrag(DragSource.DefaultCopyDrop,
               node, new MyDragSourceListener());
          } else {
          System.out.println("Not a leaf - beep");
          tree.getToolkit().beep();
}

Problems with Customer Service AND unexplained charges!

I've been with Verizon for I-don't-know-how-many years, and through the years you are bound to have a few problems here and there but some of the problems are just ridiculous! It's also the same reocurring problem!!!!!!!!!!!!!!!! I was with Alltel first, before it was bought out by Verizon. The years I was with Alltel, I didn't have near as many problems. It seems EVERY time I do the smallest change or something to my phone or bill, I get a ridiculous amount of charges that I was NOT aware of, nor told about... EVEN IF I ask "So this isn't going to change my bill, or there will not be any unexpected/unexplained charges that I don't know about?"... BUT not matter how many times I ask... and NO matter how many times I am told "no"... there always is. For example.... last year, I updated and signed a new 2 year contract and purchased the first Driod. Before, my 30 day warranty was up, I was having problems with my Driod, and decided to send it in and get a new one. Before I did this.. I called customer service to make sure there would be no interuption in my bill, and there wouldn't be any unexpect charges, and there would be no difference in anything. I was told there was not, and once I recieved my new phone, just send it in and nothing would be changed. Of course, when I get my bill.. I see I was charged $500 for the new phone. It was explained to me that my credit card was reimbursed (which I never check that card, because I never used it expect to purchase the phone) and that I was recharged for the new phone, since it was a new phone. So I had to fork out the $500 (on top of my bill) and then wait months to get the $100 rebate card. Months after that, I "assumed liablity of my line" because I was on a plan with my family. I decided to have my own line, so I "assumed liability." I was not told that when I did that, I "renewed" my contract date. So I just added 6 more months to my 2 year contract. Was NOT told about that! Then again...... I was recently having problems with my Driod (the screen went black and would not come back on.) I had to turn on an OLD motorola razor, so I would not be without a phone for two days while I was waiting on my phone to come in. As soon as my phone came in, I had my Droid turned back on. I recieved my bill recently, and my bill was $200 over what it normally should be.... so I called in... apparently, when I had my phone replaced, they dropped off my data package and when I recieved my replacement driod, they never put it back on. So I was being charged for alllll my data usage... again I was NOT told about this. I wasn't even aware that they had dropped off my data package, and when/where did they get the authority to do that??? These are just a FEW of the problems that I have had.................................
Does anyone have these reoccuring problems!?

I understand that my bill can be viewed online, and I do view it fairly regularly, so if there are any unexplained charges, I can call Verizon asap. The problem does not come from me not understanding my bill, but from customer service. I have been with Verizon for a very long time, and it is a continuing problem. Where did Verizon get the 'OK' to drop my data package off my plan? Who authorized that?
After calling Verizon and trying to find out the problem, the gentleman told me that when I activated on old phone while I was waiting on my new Droid to arrive, my data package was dropped off and I "should" have been told about that. When I reactiviated my new Droid, I "should" have called and had them restart my data package. I was not aware that when you activate an old phone that data plan is taken off your plan. In all my years of having cell phones, I never make two years with one phone. I have always, at one point, had to turn on an old phone, and my data package has NEVER changed. Why would I have my data package dropped and why would I have to call Verizon to have it restarted. I would never know to do that unless I was TOLD that my data packaged HAD to be re-added when I recieved my new phone, but I was never told of that.
All of that is beside the point, the point is, Verizon was never given the authorization to change my plan. Never. My bill was taken care of and readjusted, and I am thankful for that. It does not change the fact it is always a hassle with Verizon Customer Service and I am always the one having to PROVE that I am not at fault, or that I was NEVER told of certian things. EVERY TIME I HAVE CALLED CUSTOMER SERVICE, I AM TOLD "I'M SORRY, THEY SHOULD HAVE TOLD YOU THAT."
"they should" does not help my bill with the extra armount of charges.

Problems with Promise SX6000 and MSI K7D Master

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