Problems with search help for cost assignment

Question

We have recently applied SP 10 to our Dev and QA systems. We have our system set up in such a way that when the user clicks on the binoculars for cost assignments and does a search, they will only see the accounts they are authorized to use (coming from the backend security).  This works just fine in Production (without SP10).
But, depending on the test user, I am getting mixed results in our QA system. I have already sent a message to OSS but am hoping someone in this forum can point me in the right direction.
I have searched the forum and found several topics on this issue.  But, I was not able to find something that is the same as my problem.
For my test users, they click on the binoculars then click Start. One test user was brought back to the shopping cart without any results. Another test user was given several entries.  But, they did not belong to that user.
Can someone please point me in the right direction to get the binoculars working correctly?

Answer 1

Hello,
For First::
In general the CO Area (here: cost center) is derived from R/3 Backend Enterprise
Structure and should be re-determined if another acc. objects is
entered that belongs to a different CO Area. Please also check the
settings in R/3 Backend IMG, path:
->Enterprise Structure ->Assignment ->Controlling
->Assign company code to controlling area
The company code is assigned to the CO Area through the following
assignment:
->Materials Management
->Assign purchasing organization to company code
The CO Area is in general the organizational object in
highest (CO) level. Assignments to other MM/CO objects are located
in lower Enterprise hierarchy level. Hence, the CO Area does not
change if a different CO object of a lower level (here: cost center)
is assigned to a SRM document.
For Second::
The only possibility I see is to set the message to error message in
the customizing in the backend. The message number is KI 170. When you
look at the long text of this message in transaction SE91 in the
backend, you will find the description where to look in the customizing.
When you have set this message to ERROR, then no purchase order will be
created in the backend. Instead the shopping basket gets the status
'ERROR' and the administrator will recieve a work item in his inbox.
Then he can check the backend and either post the purchase orders again
after solving the problem, or he can delete the shopping baskets.
Please check the note for more infos or the documentation.
Setting the message KI 170 to error message will solve your problem.
See note 333136.  I would think that if you create
a PO directly in the backend if you do not have the message configured
as and error you will be able to create the PO.
I hope this information helps.
Kind regards,
Gaurav