Problems with seeing jukebox in

When I connect my Creative Zen Touch 20GB to PC USB port system says that it is connected but NOMAD Explorer says that it is "not connected" and i cannot transfer files. What can I do?
Thank you in advance.Message Edited by Pacio on 03-26-2005 06:04 AM

Pacio wrote:
I have done the clean up... And it has deleted my all tracks! Fortunatelly it was only classical samples but I wanted to copy them on my hard disk...
Cleanup shouldn't delete the tracks did you do format by mistake? Either way the samples cannot be copied to the hard disk as they are locked.
This player has never worked - it is completely new.
Yes, MediaSource works.
Can you connect to the player with MediaSource? And if not, do you have the latest version of MediaSource and the MediaSource Type 2 plugin?
What is Device Manager?
Windows Device Manager, under System properties.
P.S. - I have tried everything on the another PC too, but I have the same problem.
This doesn't bode well, this suggests there's a problem with the player.
There's lots more connection advice here in the Zen FAQ at Nomadness.net, although you've tried some of it.
The problem is that connection issues can be caused by so many things including problems with the player, the cable, the USB on the PC, driver or software issues on the PC... it's tricky to troubleshoot over a web board.

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