Problems with Synchronization

Hi,
I am new with MSA and trying to analyze synchronization-problems.
Opportunities that are created on a client which is connected with the workgroupserver do not reach the client of the "person responsible" (the sales responsible) everytime.
We cannot find any mistakes (red bdocs, hanging queues or something like this).
Putting the transaction into the outbound-queue by changing anything in the opportunity does not solve problem.
Is it possible, that it is a problem in partner-determination?
What I do not understand is that the problem does not occur for all created opportunities but just for a few.
I hope someone of you can help me!
Thanks
Thomas

Hi,
the R&R table name depends from the template which is used for CRM functionality, in your case HT = High tech, that is ok (CG would be consumer goods).
Did you also find an entry in /1CRMGC/HTOPPRRL for this particular site which seems not to be working?
- If for other sites there is an entry concerning this OPP but not for this one then sth regarding the subscription must be wrong
- If the R&R table looks fine then I rather would suggest to desubscribe this subscription, wait till R&R has been finished (check Tx smohqueue) and subscribe again
Besides this: Did you already check the local IDES table smoobjekt for this missing OPP?
Regards,
Wolfhard

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