Process Management Email

Question

What is the difference between ...
granting a user the role "Receive Email Alerts for Process Management" AND
"Add Alert" from the Security classes permissions screen ?

Answer 1

I wanted to try to test the myself but after I changed the scenario process management setting to A I get a HTTP 500 error when I process manage and don't get any emails. I registered the mailer.dll but that didn't work.
Anyway, I would set up a user with one process level role and then see what email(s) they get. Then add additional process level roles and see if that is what is adding additional emails or not.
Another test you could also try testing with only one security class set for alert and then add additional ones to see what happens.
When you process manage do you only process manage one entity at a time or do you do the Parent and all decendents?
Below shows what the 9.3.1 Security Admin Guide says this is who is notified at what level but it does not say what happens if a user has more than one role.
Process Unit Level
Before or After Action Process Management User Roles Notified
First Pass Users with ALL or PROMOTE access to the entity are notified.
Review Level 1 Reviewer 1 and Submitter roles are notified.
Review Level 2 Reviewer 2 and Submitter roles are notified.
Review Level 3 Reviewer 3 and Submitter roles are notified.
Review Level 4 Reviewer 4 and Submitter roles are notified.
Review Level 5 Reviewer 5 and Submitter roles are notified.
Review Level 6 Reviewer 6 and Submitter roles are notified.
Review Level 7 Reviewer 7 and Submitter roles are notified.
Review Level 8 Reviewer 8 and Submitter roles are notified.
Review Level 9 Reviewer 9 and Submitter roles are notified.
Review Level 10 Reviewer 10 and Submitter roles are notified.
Submitted Review Supervisor role is notified. Only users with this role can approve
*the submitted process unit.
Approved Reviewer 1 to Reviewer 10 and Submitter roles are notified.
Published Users with ALL, READ, or PROMOTE access to the entity are notified.
Edited by: user2609991 on Aug 13, 2009 4:50 AM