Product catalog call structure config

For each catalog there is a call structure defined in SAP SRM , My question is i have a Product catalog created in system with Logical system as XYZ SAPR/3 ( this is under subscreen techinical settings) ... after some days some budy changed it with different sap logical system how to track the change in call structure technical setting parameter. Is there any standard report to track the changes in product catalog call structure config.

Hi
A change to the logical system in catalog call structure would have to have an associated change request in the TMS, perhaps you can check there with the transport admin as to who changed the BBP_WS_VC cluster.
Regards,
Jason

Similar Messages

External Catalog Call Structures

We are on SRM 4.0 and integrated ITS. We are using the standard call structure for external catalogs which opens in a new window. However, this is causing grief with our users because they tend to stay in the catalogs too long and eventually timeout of SRM. Our current timeout is set to 30 minutes. Therefore, when they go to the catalogs, SRM sits idle. When they checkout of the catalog to bring the items over into SRM, they will get a timeout message.
I would like to have the catalog open in the same window as SRM. I understand this is done through integrated call structure.
However, when I select my items from the catalog and check out, I'm not brought back into my shopping cart. Another window opens with the look of external ITS.
Is there something I need to do with the call structure so that the items are added back to my shopping cart?
Are there other options so that users do not timeout of SRM? If SRM is sitting idle, can a message popup letting the user know their session will timeout soon unless they check out of the catalogs?

Hi Monique,
Last document i have in for ebp 3.0 !
It is a configuration guide for setting up inframe catalogue.
Extract :
Prerequisites
You have:
installed an SAP Markets Enterprise Buyer Professional Edition 3.0 system
installed the Requisite catalog (BugsEye 3.0)
installed a Java Runtime Environment (for example Java 2 SDK Standard
Edition)
installed a servlet engine
Activities
Checking BugsEye_Config
Copying of the WAR (Web Archive) file
Deployment of the Application
Changing the WEB.XML
Defining the Internal Call Structure in EBP
I can send you the document.
However i do not know if it is still compliant...
Kind regards,
Yann

Catalog Call Structure Thumbnail

Hello all. Years ago, I added thumbnails of company logos to catalog call links in the shopping wizard. This was probably SRM 3.0 or so...I'm pretty sure I used "Path for Symbol for Service" in the Define External Web Services field. Now, with webdynpro, the documentation isn't changed at all. I think this is pointing to a folder from the old ITS. They wouldn't just let functionality just drop out like that would they? Anybody know how this might be easily done today? (SRM 7.0)

Hi Galen,
I was not aware of this functionality, however, in most cases, the requirement for company logos is in the catalog application so it may be that with the introduction of WD UI this was missed.
Regards,
Jason

SRM-MDM Dynamic catalog call structure and implicit search criteria

Hi experts,
We need to define the catalog call criteria for the SRM-MDM.
Our client requires content visualitzation restrictions but there is not any logic indentified to determine the records that must be viewed for every user.
Now, in their Non-SAP catalog, they are using users lists to which they assign the catalog records.
There are more than 150 users lists and is posible too to assign some catalog records to only 1 or 2 users, by user id.
We want to reproduce this scenario in SRM-MDM.
We are analysing two alternatives:
First alternative: badi BBP_CAT_CALL_ENRICH implementation for mask dynamic determination and custom z.
We've though in creating one mask for every user list.
Then, in SRM create a custom table with the userid and the user list id (mask equivalent). A user can belong to more than one user list.
Finally implement the BBP_CAT_CALL_ENRICH, searching in the z table the users id and obtaining the specific masks for this users and pass these masks as catalog call parameters dynamicly.
Is posible to use the BBP_CAT_CALL_ENRICH badi to pass dynamic parameters?
(in this case, maybe we could use a new org.est. attibute to assign user id and mask, instead of the custom table).
Second aternative: implicit search criteria based on a new org. est. atribute for mask
Is posible to create new implicit search criteria for org. est. atributes?
We could assign to every user the masks in the org. est. and then, create a new parameter which could look for the mask value in the org.est.
Thanks in advance

Hi Silvia,
I am not sure of the answer to the second part of the query but as for the usage of the BBP_CAT_CALL_ENRICH catalog in combination with various masks for the users to access catalog subsets, this should work quite well, best to try it out in a DEV environment and see how it goes.
Regards,
Jason

SRM5.0 Catalog Std. Call Structure - Disable Browser Back Button

Hi colleagues,
we're on SRM5.0 and have the catalog configured as "Standard Call Structure", i.e. it is displayed in a new browser window.
Is there away to disable the browser back navigation functionality, i.e. open the window without address bar and back navigation buttons?
There doesn't seem to be anything in SPRO in order to control this.
Thanks, Ulli

Hi
I think it is a settings of browser
for eg
internet explorer -> view -> tool bars -> standard tool bar (activate / inactivate )
so you can not see backe button.
br
muthu

Is there any RFC for product catalog

Hi all,
With out using ISA, if we have to place product catalog on internet. Is there any RFC we can use.
Priya

Hello,
There is no single RFC that can help you reproduce the Web Channel catalog features. The catalog module works in tandem with TREX for search and display of catalog items with attributes and mime objects. Lot of thought and resources have been input to get the catalog as it is now.
So, I would suggest you start calling your requirement to Display Product List instead of calling catalog. The reason is simple.The moment you have that list, you will start getting requests / requirements to add more features - such as, nice display with tree structure, search capability, ability to integrate with cart, product details, etc, etc. - quickly leading to a situation where the catalog in its current form is the solution.
Anyway, try the function modules in the following function groups.
CRM_ISALES_PRDCAT - is you want to read the catalog structure as maintained in the CRM system (no product details in catalog). You have to go to product master to get the product / attribute details. No search capabilities. No tree (area / sub area) hierarchies in display.
SRAD, SRA1 - If you want to mess around reading the TREX indexes and get the information. No tree (area / sub area) hierarchies in display.
By the way, you can still use the catalog only in the ISA - by just modifying the B2C application -flow_ and removing all the cart related features. Easier said than done. but still, I think that this exercise will be lot easier than developing a new catalog with no features
If the purpose is to export the catalog to an external display entity, you can try the transaction COMM_PCAT_EXPORT.
Easwar Ram
http://www.parxlns.com

Business partner maintenance for Product catalog view - Problem

Hi All,
I am using the FM 'CRM_PRP_MAINTAIN' to create Business partner assignment for product catalog view.
Can anyone help me with this FM?
I am passing the following:
        gs_prp_bupa_i-ref_kind = 'B'.
        gs_prp_bupa_i-processing_mode = 'A'.
        gs_prp_bupa_i-bupa_ref_guid = gv_partner_guid.
        gs_prp_bupa_i-partner_id = gv_partner.
        APPEND gs_prp_bupa_i TO gt_prp_bupa_i.
        ls_input_fields-ref_kind = 'D'.
        ls_input_fields-objectname = 'PRP_BUPA_I'.
        ls_input-fieldname = 'BUPA_REF_GUID'.
        APPEND ls_input TO ls_input_fields-field_names.
        ls_input-fieldname = 'PARTNER_ID'.
        APPEND ls_input TO ls_input_fields-field_names.
        ls_input-fieldname = 'PROCESSING_MODE'.
        APPEND ls_input TO ls_input_fields-field_names.
        ls_input-fieldname = 'TYPE'.
        APPEND ls_input TO ls_input_fields-field_names.
        APPEND ls_input_fields TO lt_input_fields.
        CALL FUNCTION 'CRM_PRP_MAINTAIN'
          EXPORTING
            it_prp_bupa_i                   = gt_prp_bupa_i
          CHANGING
            ct_prpadm_h                     = lt_prpadm_h
            ct_prpadm_i                      = lt_prpadm_i
            ct_input_fields                   = lt_input_fields
            cv_log_handle                   = lv_log_handle
         EXCEPTIONS
           error_occurred                  = 1
           prp_locked                      = 2
           no_authority                    = 3
           status_change_not_allowed       = 4
           prp_id_already_exists           = 5
           invalid_prp_id                  = 6
           OTHERS                          = 7 .
But i don see the partner assignment working.
My doubt here is wat GUID shud b passed in the field gs_prp_bupa_i-GUID. As of now i m not passing any value here.
Please help me.
IF not this FM wat else can i use?

Hi Ganesh,
Thanks for your response.
i hope you understood my question.i have already performed all the steps which you have mentioned.Understand my query first.
I could solve that query myself.
Message was edited by: mdv sapcrm

Call Structure in SRM

Hi Friends,
Can anyone tell me, where are the settings for the Call structure and its importance.
Incase I have Product category which is there with a some Third party search engine.
when we choose a Product categorypfrom that search enginee then Product is transferred from that search enginee to our SRM system by poping up an additional window, where in allowing us to change the basic data ,cost assignment , etc.and then when we click on Order It gets saved and SHC is created.
So now I dont want that additional window to be called up when I transfer the product category from that third party search enginee to my Shopping basket.
where exactly I need to do the settings.can anyone help me?
Regards,
Sairam

Hi,
The call to web services is defined here:
SRM IMG-> SRM -> SRM SERVER -> Master data -> define external web services
Please check the settings there.
BR,
Disha.
Do reward points for useful answers.

Custom Product catalog item text not displayed after product search

Hello Experts,
1. We have configured a custom PCAT_ITM text - Product catalog item text. - (say 000A )
2. Have appropriate text determination procedure, access sequence to determine this custom text
3. The text determination procedure has been chosen in the custom catalog type.
The above steps lets us use and publish this custom text in catalog using the text id ( TEXT000A_ ).
4. For accessing this text in the ISA Catalog search, we have maintained the text-id mapping in the file catalog-site-config.xml as follows:
<Map ID="siteMapID">
<Key ID="Subtitle">TEXT_000A</Key>
</Map>
Well, the issue now is, this setup works fine only in certain pages, but not in some other pages.
a. Works fine in ProductDetails.inc.jsp - currentItem.getAttribute("TEXT_000A") gives the right catalog item text value.
b. Doesn't work in organizer-content-product-search1.jsp - product.getCatalogItem().getAttribute("TEXT_000A"). Though the expectation is to get the catalog item text, we get a value "TRUE", yes (TRUE).
Can any expert tell if we are missing anything.
Easwar Ram

Hi Suvitha,
It may help in you looking up tables STXH / STXL before and after you make a change to one of your text objects ZPROD_DES.
Cheers,
Ashok.

OCI Punchout - Standard Call Structure - Creates new session each request

Hello all,
I am having trouble with a customer attempting to do OCI Punchout with the Standard Call Structure. I have other customers successfully punching out in this same system. Here is a breakdown of what is happening. Our catalog is a combination of classic ASP with VB6 Com objects
1 - The user POSTs their call structure to our /ocilogin.asp page and we set a session variable after successfully log in
2 - The user is then redirected to our /MainFrameLoad.asp page which houses our catalog.
3 - The problem occurs here because the Session_OnStart method in the global.asa file is called again, which should not happen because session has already been established. The logic in this method checks for the session variable created in /ocilogin.asp but it does not exist.
4 - It looks for a username/password via querystring and does another login, which then redirects them again to /MainFrameLoad.asp and the infinite loop begins.
I'm convinced that their system is creating new unique requests each time which is causing the session variable to disappear. I've tested their ability to accept cookies, which would also effect session variables, but that seems to be fine on their end.
My question is how can I tell if their system is properly handling cookies/requests? I have plenty of example of people punching out with the exact same call structure, but its just their system that seems to have the issue.

Hi,
SRM 7.0 catalog integration differs from previous releases, the reliance on OCI 4.0 compliance is much stricter, please see the note [1287412 |https://service.sap.com/sap/support/notes/1287412]for more details on the required settings in the SRM system, perhaps let your customer also know about this note.
Regards,
Jason

How to create a product catalog in crm(by the end user of the system)?

how can we an end user create a product catalog?
what is the diff b/n prod cat and prod?
we download the prod from r/3.
how we get the prod cat done in crm for the customers and consumers and how it is done?
thank you,

hi
first of all we need to look at what is catalog management before proceding with product and product catalog.
You use this business scenario to create a centralized product catalog that contains product descriptions, multimedia objects, pricing, and associated literature. The catalog enables quick and easy customer access to timely and personalized product information, structured in such a way that most meets your customers needs.
Product catalogs are implemented in sales processes and are of particular importance in CRM Web Channel for presenting your products in the Web shop.
difference between the product and product catalog
this is not the thing that product and product catalog are completely different entity.
Product catalog :   A grouping together of products from your product master data, in a structured hierarchy.
You use product catalogs to group together products to present them in the Web shop, Interaction Center, or in other forms of media, for example printed format or CD-ROM.
You can create various catalogs for your products in the product master and use them according to a validity date. For example, you could use certain products for the summer season, and other products for the winter season.
You can also tailor your product catalog to meet other needs by creating catalog variants. For example, you can create a catalog in English with the prices displayed in US Dollars.
so by above definition it is very much clear that products are actually assign to the catalog,i will give you an analogy that museum is a kind of catalog and you add different pictures to the museum,in the same way you add product to the product catalog according to the acatlog variant.
Now how you assign product to product catalog
Product Assignment
You assign products manually or automatically to a catalog area, depending on the catalog type. The product ID, product description, and status of all products is displayed, as is the information as to whether the item contains accessories or if it is a configurable product.
Prerequisites
You have created products in your product master in SAP CRM under Accounts and Products
Process
You select a catalog area in your product catalog, and edit the item list by assigning products to the area.
Manual Assignment
You can assign products manually on an individual basis or by copying a catalog area. You tend to choose manual product assignment for marketing-oriented catalogs that are subjected to editorial controls.
      Individual assignment
      In this case you select the catalog area in which the product should be assigned, manually search for the product in the product master, and assign it to the area.
      Copying items from catalog areas
      You select an area or subarea from another catalog and copy it to your new catalog. The system copies all products from the copied area to the new catalog, as long as they belong to the distribution chain assigned to the target catalog variant. From these products, you can then manually determine which products from the copied area you want to keep and which items you wish to delete.
The following is true for manually assigned products:
      You can activate or deactivate items on an individual basis.
      You can edit the list of accessories for manually assigned products. The system determines which accessories are maintained for the product in the product master and displays them in the item area of the catalog. You select which accessories should be displayed for the product in the catalog and activate them.
      Manually assigned products can be included or removed from catalog views on an individual basis.
Automatic Assignment
You can assign products automatically to a catalog by transferring product hierarchies from your product master to the catalog areas. The categories, items, attributes, and documents contained in the product hierarchy are copied to the new catalog.
You use automatic product assignment mainly for functional catalogs, where products can be copied with very few changes, from the product categories of the product master. It enables a standardized characterization of your products in the catalog.
The following is true for products assigned to the catalog using product hierarchy transfer:
      Product categories which make up the hierarchies become catalog areas in the catalog.
      Product categories in the product hierarchy must be assigned to the distribution chain to which the target catalog variant is assigned. Otherwise the category is not transferred. The same applies to the items, texts, and documents assigned to the category.
      Items are always active and cannot be individually activated or deactivated.
      Accessories maintained for transferred product in the product master are automatically included and displayed in the catalog.
      Transferred items cannot be individually included in catalog views or removed from them. Instead all items of the hierarchy are always contained in the view.
      Lists of characteristics for transferred categories and items can be automatically created when transferring product hierarchies. The transferred values are included in the item overview of the product catalog.
how to create a product catalog
just have a look at this link
http://help.sap.com/saphelp_crm60/helpdata/en/1c/12b2dc57d644d19ea3a5c4156f904f/frameset.htm
your query regarding the products you have uploaded from the R3,now as above i said how you maintain and create the product catalog ,you just assign the products uploaded from the R3 to the product cataloag created in CRM.
more detail info you can see in these links
http://help.sap.com/saphelp_crm60/helpdata/en/91/be9642e5ef0731e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_crm60/helpdata/en/46/27f09d25da5a68e10000000a1553f7/frameset.htm
http://help.sap.com/saphelp_crm60/helpdata/en/46/037716cfc604a9e10000000a114a6b/frameset.htm
if you read carefuly what i have said,it is pretty easy to implement ,you will see it yourself
guess it will help you
do revert back in case of any doubt
best regards
ashish

Order To Cash - Product Catalog Siebel CRM Design

Hi There
I'm trying to implement OOTB solution for "Oracle Communications Order To Cash", I've already deployed and configured sucessfully the following items:
-Oracle OSM O2A Cartridges
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management
-Oracle Communications Order to Cash Integration Pack for Siebel CRM
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Billing and Revenue Management
In the document "Guidelines for Building an Order to Activate Integrated Business Process Using AIA for Communications Foundation Pack 2.4" I found two Use Cases described in the OracleComms_OSM_O2A_SalesOrders_Sample:
-Double Play Promotion First-Time Purchase - Sales Order 10000
-Double Play Change Order - Sales Order 10030
In the document above I found the "Broadband-VoIP Double Play Commercial Offering" where is detailed the Components that we need to create in Siebel CRM and that's great.
But right now I have two questions to ask you:
1 - Can I get the Use Cases for the anothers scenarios conteined in the OracleComms_OSM_O2A_SalesOrders_Sample for example:
- Double Play Promotion change orders for broadband - Sales Order 10010
- Double Play Promotion change orders for VoIP - Sales Order 10020
Where a product is moved from one offer to another, those are complex scenarios that we have to Design in Siebel CRM ... The purpose is to define a Comercial Product Catalog that support that kind of actions that we have.
2 - Can I get the Billing Catalog design that supports that solution ?
Checking the Sample XML that we have in OSM Sample orders for the scenario "Double Play Promotion First-Time Purchase - Sales Order 10000" we could see in the /ItemReference/ClasificationCode elements a structure that looks like:
/account
     |
     ---- /service/broadband
     ---- /service/email
     ---- /service/content
     ---- /service/telco/VOIP
But we think that we need a service that groups both of the products asociated to the offer (Broadband, Voip) and we concibed something like that:
/account
     |
     /service
          |
          ---- /service/broadband
          ---- /service/email
          ---- /service/content
          ---- /service/telco/VOIP
But we need to have certainty about the design of catalogues in both systems (BRM, CRM)
If anyone can help me I'll be greatful.
Thank's in advance.
AndresG

Is there any error in the logfiles that points to a solution? Did you follow the instructions from the install document.
Marc
http://orasoa.blogspot.com

Problem with product catalog dissappearance in R3 webshop

Hello,
I have created a Product catalog layout in R3 system,but when i try to view the same in the webshop some part of the layout has disappeared,the layout structure can be seen but not the layout area name and also the products added to that area i also not visible.
does anyone know what could have gone wrong?
chandu

Hi Wim,
thanks for the reply, I have created the layout and webshop in English,
I have selected the Variant for the layout as Spanish,but i have used english letters while writing the names of the layout,i donno if that matters,and one more thing, in the product master for the products used in the layout has english to be first choosen langauge and then the language i selected is spanish,
but still the error remains the same,help me if i cud still do anything in this to prevent the eror.
regards
chandu

Activate product in Product Catalog View ( via function module )

Hello,
I have the following problem in an ABAP program that needs to update the product catalog data:
When I insert a product in a product catalog, it is automatically 'activated' for the catalog views were the flag 'New Objects' is checked.
This works fine.
However, sometimes I need to 'activate' the product in other catalog views as well.
This does not seem to work.
Currently I'm using the functions:
COM_PCAT_VIEW_OBJTAB_INSERT
COM_PCAT_VIEW_CHANGE_O
Is there another function I should use ?
Does anyone have experience in this matter ?
What I also noticed, there seems to be an issue when the 'parent' of the product (for example the area ) is not 'activated' in the catalog view.
Is there a function I can use to check wich 'catalog area's are 'activated' for a given catalog view ?
All help is welcome.
Thanks in advance,
Erwin

Shwetha,
You can use the FM 'COM_PROD_MATERIAL_MAINTAIN_API' to update the Product Description. A brief program pseudo-logic is mentioned below
    gs_text-data-langu      = 'EN'.                                        "'EN'.
    gs_text-data-short_text = <Pass the Description'.
    gs_text-data-valid_from = sy-datum.
    gs_text-data-valid_to   = <To Date>.
    gs_text-data-logsys     = <Logical System>.
    APPEND gs_text TO gs_product_api-short_texts.
    APPEND gs_product_api TO gt_product_api.
    CLEAR : gs_product_api,
                   gs_text.
      CALL FUNCTION 'COM_PRODUCT_FREE_API'.
      CALL FUNCTION 'COM_PROD_MATERIAL_MAINTAIN_API'
        EXPORTING
          it_product           = gt_product_api
          iv_suppress_inactive = 'X'
          it_set               = gt_set_typ
          iv_commit_work       = 'X'
          iv_enqueue_mode      = 'E'
        IMPORTING
          et_bapireturn        = gt_bapireturn.
    CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
          EXPORTING
            wait = 'X'.
Hope this helps you.
Regards,
Shyamak

Runtime error Raise Exception Initial Product Catalog Replication

Dear All,
We are on CRM ISA MSA 5.0 SP8 & Trex 7 SP 30. Ours is a 3 system landscape. CRM Dev, Q, & P. Recently we added a new system in the landscape for Intergration Testing purpose. and its called as CRI which is a copy of the production Crm box.
I did all the post installation activitiese and did all Connections (sm59, srmo) between Trex and CRM. After the connection was made, the RFC, SSR are all working fine.
I did the settings in spro for the product catalog replication, created the ssr and then did a initial replication without document and it worked fine. I then did a replication with documents, I am getting a runtime error, RAISE_EXCEPTION. All the connections between the crm and trex box are working fine. everything is pinging, the FTP user has all the access on the IMS_DOCS_A5C folder.
Can someone please let me know what the issue could be?
Awaiting a postive response.
Thanks in advance.
Warm Regards,
Rajeet Mathur

Hi Rajeet,
The intitial replication transports product catalog data (for example, product items or text) to the index server. You can replicate all or individual product catalog variants. The replicated product catalog contents are transferred from the index server to the Web server. The product catalog contents are then available in the E-Commerce application. Multimedia objects are transferred from the product catalog to the Knowledge Provider Content Server and are subsequently published on the Web server.
As you said that after you put in the documents the repliaction gives a runitme error, I beleive the replication to the contect server is giving problems.
1. Have you created templates for folder and assigned them to the catalog types for the attachement of documents.
2. While replication are you specifying the Publishing computer ID with the checkbox transfer Document content ticked.
Check in these details.
Regards,
Shalini Chauhan

Product catalog call structure config

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