PSE10 Crashing

Hi,
I'm running PSE10 on a mac (mountain lion). I downloaded a trial version of photoshop so I haven't used it in a month. I deleted it because it seemed to be slowing my system down (and didn't want to pay for it!). I just launched PSE10 tonight and tried to open a .png file. Little rainbow ball just keeps spinning and spinning! I've opened .jpg and they open just fine. I opened a .jpg and then saved as a .png and get the same thing. I uninstalled the program, re-installed it and restarted the computer. Still same thing. Any advice on what's happening here? Thanks!

Okay, that's no problem then. (It's really not a "cleanup" program.) I was
concerned that you might have used something like clean script.~I'm a
recovering pc user, lol, so that was the only term I knew how to explain
what I did!
Go to your username>library>preferences and delete:
com.adobe.PhotoshopElements.plist~deleted
Adobe Photoshop Elements 10 Paths~deleted
Adobe Photoshop Elements 10 settings~deleted
Also, com.adobe.ElementsOrganizer10.plist (you'll have a couple of files
like this) and any lockfiles with the same names as the ones you
deleteed.~deleted but don't know what lockfiles are?
That library is hidden in 10.7 and 10.8. To see it, in the Finder, click
the Go menu at the top of the screen and hold down the option key. It will
appear below the little house for your user account. While you're in there
also go to the saved application states folder and delete everything you
can find for PSE.~deleted & thanks for the explanation!!
~There were a lot of other adobe things in there, should I delete those as
well? Should I restart the computer too?
Thanks so much for the excellent details!

Similar Messages

  • PSE10 Crashes when searching for duplicate photos

    Hello,
    I recently upgraded to PSE10 and imported my catalog from a different machine (which had been running XP).  Unfortunately, I ended up with a bunch of duplicate entries in the catalog, one with the path c:\users\... the other with c:\my documents\...  These paths both point to the same image on the hard drive.
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    Any idea why this might be happening, and is there a different way I can remove the duplicate entries in the catalog?
    Thanks,
    Chris
    Full system info:
    Elements Organizer 10.0.0.0
    Core Version: 10.0 (20110914.m.17521)
    Language Version: 10.0 (20110914.m.17521)
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    Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Photos\
    Catalog Size: 52.3MB
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    System:
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    Operating System Version: 6.1
    System Architecture: Intel CPU Family:6 Model:5 Stepping:2 with MMX, SSE Integer, SSE FP
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    Free Memory: 705.3MB
    Important Drivers / Plug-ins / Libraries:
    Microsoft DirectX Version: 9.0
    Apple QuickTime Version: Not installed
    Adobe Reader Version: 10.1
    Adobe Acrobat Version: Not installed
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    F: (hp DVDRAM BUS: 1 ID: 1 Firmware: GT20L)

    If I understand well, what you are calling 'duplicates' are duplicate entries in the catalog, the same media being called either by its original path+filename or shortcut path+filename.
    The organizer will try open two different files to compare them, but when trying to open the second 'shortcut', the file will be already blocked (in use). That could explain the failure of the comparison for similarity.
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    About backup and restore : If my supposition is right, that should work if you try to restore to a new custom location with keeping the file structure : the backup should create real file duplicates on different paths. If it works, finding visual duplicate should work, although this process may take a very long time.

  • Organizer PSE10 crashes all the time - tried a number of tips from here but giving up.

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    Go to your username>library>preferences and delete:
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    Log Name: 
    Application
    Source:   
    Application Error
    Date:     
    6/17/2012 2:43:28 PM
    Event ID: 
    1000
    Task Category: (100)
    Level:    
    Error
    Keywords: 
    Classic
    User:     
    N/A
    Computer: 
    KenMary-office
    Description:
    Faulting application PhotoshopElementsOrganizer.exe, version 10.0.0.0, time stamp 0x4e5e9821, faulting module BreezeDB.dll, version 2.0.1.1, time stamp 0x4c7c52ec, exception code 0xc0000005, fault offset 0x00023fa6, process id 0x1318, application start time 0x01cd4cd20c7d9d2c.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-06-17T21:43:28.000Z" />
    <EventRecordID>93684</EventRecordID>
    <Channel>Application</Channel>
    <Computer>KenMary-office</Computer>
    <Security />
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      <EventData>
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    <Data>10.0.0.0</Data>
    <Data>4e5e9821</Data>
    <Data>BreezeDB.dll</Data>
    <Data>2.0.1.1</Data>
    <Data>4c7c52ec</Data>
    <Data>c0000005</Data>
    <Data>00023fa6</Data>
    <Data>1318</Data>
    <Data>01cd4cd20c7d9d2c</Data>
      </EventData>
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    =======
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    Step 2:
    =======
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    Step 3:
    =======
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    Step 4:
    =======
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    Step 5:
    =======
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