PSS (Purchasing Self Service) - Requisitioner

Hi
Apologies,  if this is in the wrong area, I'm new to the forums.  My department has recent migrated to SAP for it's financials and a minor niggle has arisen from the people I support.
Whilst raising a shopping cart, in the "Default Settings for Items", under "Ship-To Address/Performance Location" there are a number of fields NAME, OTHER NAME, C/O, TELEPHONE NUMBER, FAX, EMAIL, BUILDING (and other ADDRESS FIELDS).
Our SAP Support have enabled us to set defaults (the fields are already populated) for the OTHER NAME (We've used it for our Company Name) and ADDRESS DETAILS.  but the support team are adamant that defaults cannot be set for NAME, TELEPHONE NUMBER and EMAIL ADDRESS, resulting in the need for the people who raise 20+ orders a day to enter those same details every single time, leading to much frustration.
Can anyone advise if it is possible to set defaults for these (PER PERSON/LOGIN), or is the question too dependant on the exact install and customisation etc?
B

Hi,
You have posted your query in wrong section. I think you need to post a new thread in following section  
SAP Community Network Forums  » SAP Solutions  » ERP Employee Self-Service
OR  to get your query response quickly.
Regards,
Mandeep Saini

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