Publications fail intermittently on XI 3.1

Hello,
We have publications that fail intermittently with the error:
An exception was caught while scheduling the publication. (FBE60203) or
Unable to find the infostore service. Is your CMS running and configured properly? (FBE60002)
com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Unable to reconnect to the CMS xxx.ny2.xxx.net:6400. The session has been logged off or has expired. (FWM 01002)
cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$LogonFailover: Unable to reconnect to the CMS xxx.ny2.xxx.net:6400. The session has been logged off or has expired. (FWM 01002)
The publication log also invarably contains Unable to reconnect to the CMS xxx.ny2.xxx.net:6400. The session has been logged off or has expired. (FWM 01002).
The publications are scheduled as follows:
1. A program object is scheduled to kick off the publication. This program object passes values to the prompts in the publication at run time.
2. The publications are scheduled as MHTML files to an FTP server.
3. The publications are based on different tabs in Webi report
Our environment consists of a full stack on a single server.
Environment details:
BO XI 3.1 Premium CPU on RHEL 4 (64 bit) (2.6.9-67.0.15.ELsmp)
Oracle 64 bit
Tomcat 5.5
We schedule a lot of reports using a similar process flow. It is only the publications that fail.
We have a case open too. I was hoping someone had seen something like this before.
The entire publication log from the last time one of the publications failed is below:
2009-01-26 18:45:27,761 INFO [pool-4-thread-7] BusinessObjects_PublicationAdminLog_Instance_126761 - [Publication ID # 126761] - Running publication instance.
2009-01-26 18:45:27,805 INFO [pool-4-thread-7] BusinessObjects_PublicationAdminLog_Instance_126761 - [Publication ID # 126761] - The global delivery rule for this publication was met; publication processing will now begin.
2009-01-26 18:45:28,015 ERROR [PublishingService:HandlerPool-39] BusinessObjects_PublicationAdminLog_Instance_126761 - [Publication ID # 126761] - An exception was caught while scheduling the publication. (FBE60203)
com.crystaldecisions.enterprise.ocaframework.IManagedService$ManagedLogoffException: Unable to reconnect to the CMS xxx.ny2.xxx.net:6400. The session has been logged off or has expired. (FWM 01002)
     at com.crystaldecisions.enterprise.ocaframework.ManagedService.invoke(ManagedService.java:604)
     at com.crystaldecisions.sdk.occa.infostore.internal._InfoStoreEx4Proxy.queryEx3(_InfoStoreEx4Proxy.java:364)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.queryHelper(InternalInfoStore.java:708)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.query(InternalInfoStore.java:566)
     at com.crystaldecisions.sdk.occa.infostore.internal.QuerySettings.executeQuery(QuerySettings.java:94)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObject.getParent(InfoObject.java:1377)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObject.getParent(InfoObject.java:1363)
     at com.businessobjects.publisher.processing.AuditDetailHelper.buildPublicationPath(AuditDetailHelper.java:108)
     at com.businessobjects.publisher.processing.AuditDetailHelper.setupAuditDetails(AuditDetailHelper.java:72)
     at com.businessobjects.publisher.scheduling.SchedulingHelper.scheduleScopeBatch(SchedulingHelper.java:304)
     at com.businessobjects.publisher.processing.ScopeBatchHandler.run(ScopeBatchHandler.java:101)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
     at java.lang.Thread.run(Thread.java:595)
2009-01-26 18:45:28,028 INFO [pool-4-thread-7] BusinessObjects_PublicationAdminLog_Instance_126761 - [Publication ID # 126761] - Publication scheduling complete.
Once a publication fails, the only method to ensure success is to:
1. Restart the CMS, Publication Job Server and Webi Processing Server
2. Recreate the publication (remove the source, add it again)
As an aside, I've had cases open twice before for the same issue. I closed them both because I can't replicate on demand (we were on XI3.0 RTM at that point).
I'd appreciate any help.
Thanks.
Srinivas

Mike,
I still have the case open with support on this. While I am (still) unsure as to which session has logged off, support suggested that I do the following:
Add
-requesttimeout 3600000 on following servers.
1.CMS
2.Webi Processing Server.
3.Adaptive job Server.
4.Publication Job server.
5.Input Server.
This seems to have done the job, at least for now. I am still testing though.
If your publication does fail with such an error, restarting the SIA could be a temporary solution.
Let me know if you need anything else.
Best,
Srinivas

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