Purchased an app and can't open it

I renewed my subscription to the Providence Journal on Feb. 19, 2013 and cannot open it - I have tried everything and it will not open, it keeps asking me to sign in and when I called the PJ they said I don't have a subscription which I paid for through ITunes.  Help

if you have a serial number, and if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.
or you can dl from dell,  https://smartsource.dell.com/

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