I am trying to purchase an app and update my apps all are free but it won't accept my security code, all itkeeps saying is that my payment method has been declined, I only have one card so can't try another
I am trying to purchase an app and update my apps all are free but it won't accept my card, all it keeps saying is that my payment method has been declined, I only have one card so can't try another. Now I can't use some of my apps because they are waiting to be updated. Somebody please help!!
Hello Sriggers,
Welcome to the Apple Support Communities!
I understand that you are attempting to update some applications on your iPhone but the payment method was declined. In this situation, I would recommend reading over the information in the attached article to help resolve the situation.
Pay an unpaid balance in the iTunes Store - Apple Support
Best,
Joe
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Your payment method has been declined. why?
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Why would that have anything to do with it? You can authorize up to 5 computers to use your account.
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My payment method keep getting declined when I have money in my account
MY payment method keeps getting declined when I have money in my account
OK. Thanks for sharing. Did you have a question?
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Hello Abiez,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues adding payment information to your account. In my experience, this usually occurs due to two common reasons (though there may be more):
If your account information does not match your credit card, you may get a message stating "The credit card was declined."
To expand on the above, your billing name or address may not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure their records are up to date and match exactly what you are entering as your billing information.
The iTunes Store will place a minimal authorization hold on your credit card each time that you update your account information (equal to around 1 USD). The authorization hold is not a charge. The authorization hold is placed on your credit card to make sure that the information provided matches the information on file with your financial institution. The authorization hold will not be displayed in your iTunes Store purchase history.
If there are insufficient funds in the account to cover the authorization hold, you may experience issues with adding payment information.
For more information, see the following helpful resources:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes Store: Changing account information
http://support.apple.com/kb/HT1918
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646
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I have been trying to download items from itunes store, but keep getting the error message "your Apple ID has been disabled. I changed the password and updated billing information, but still get this error message. This involves free apps which I was trying to install.
I am having the same problem. I went through the process to have the ID unlocked (Changing password etc.) and was able to log in here on the website to post this message. Why am I still getting "Your Apple ID has been disabled" as a message after verifying the account here and signing in and out on my Device. This has been issue on my Ipad as well.
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If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
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Read the tips in this article and see if any of them work for you. You may need to contact iTunes Support in order to get this resolved.
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/apple-id- disabled -
"Your payment method has expired" error message on a new card.
Hey all, my debit card recently expired and so I wanted to update the details to my new one. Initially just changing the numbers and expiry date over just gave me the same "Your payment method has expired. Please enter valid payment method information." message. I erased all the card information so no card was tied to the account then tried to add my new debit card - However I am still getting this same message even though it clearly hasn't expired since the card is valid until 2015.
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