Purchased Apple TV days before new model announced
Dear all,
On 22nd Feb, before going on holiday for a week, I purchased an Apple TV to go with the new Full HD TV I'd recently purchased. Of course, just days later, Apple have announced the new Apple TV which can now rent 1080 HD films as opposed to the existing 720. I was not aware that a new model would be coming out and despite discussing my television with the store employees, they of course said nothing.
Do I have any options for taking the Apple TV back in order to get the new one? It's not that I bought it months or even weeks before a new model was announced but a matter of mere days. I opened the box and set the TV up and have used it once. I consider it unfair after asking the advice of the employees in-store that I have ended up with a model that is outdated after a mere two weeks.
Anyone else had any similar problems?
Many thanks,
Vokeychrome
Hello:
I suggest you contact an Apple store at once. As I recall, there is a 14 day window that exchanges may be made.
I consider it unfair after asking the advice of the employees in-store that I have ended up with a model that is outdated after a mere two weeks
Do not blame the store employees. They have ABSOLUTELY NO KNOWLEDGE regarding upcoming Apple hardware/software releases. Apple is very "close hold" on new product announcements and or dates.
Barry
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