Purchased new Adobe Reader and it's not in Recent Orders so I can download it

Hi,
I recently purchased the new Adobe Reader software under the education rate. I was informed that my academic eligibility was accepted and to go to "My Orders" page and I will be able to locate the new software there. However, I can't find it anywhere. My Adobe account was set-up with a different e-mail than the e-mail I provided the Adobe salesperson over the phone, I wonder if this is why I can't locate the product. I need help ASAP since my trial runs out today!
Thank-you!
Rebecca

I purchased - Adobe Acrobat XI Pro Student and Teacher Edition (Windows,Universal English)
So it wasn't just Reader. So how would I go about having the download sent to a different e-mail address?

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