Purchased student CC but CC still says it's a free trial. How do I upgrade my account to purchased and not trial?

I'm a student with a verified account and I downloaded CC and Photoshop yesterday. The purchase has gone through and everything seems fine - except every time I open PS from the cloud it says I'm in a trial version with # days left. Why is my account not updating after my purchase?

Katherinet6693595 please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error preventing your active membership from being authorized.

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