Push Notifications for Citrix Worx Mail??????

We are currently using iOS 8.1.2 on all products.
We are also using Citrix Worx Mail 10.0.0 Build 110.
Push notifications for Worx Mail are not occurring after 5 min of inactivity on the phone.
We are using the application to notify managers of operational events that are occurring and need operators to respond.
It is critical that these notifications alert the managers.
What can we do to ensure that the devices respond to push notifications in a timely manner.

We also use Worx Mail and have the same issue.  However I know why this is happening.  Worx Mail uses Push for the calender,  but for Mail it relies on BAR in IOS (Background App Refresh ) This was due to complaints of battery life on earlier versions of Worx Mail.  I personally can't stand it.  So the only thing you can do is BE SURE your users have BAR turned on for Worx Mail in settings. 

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