Query not choosing right index and running for long
The database version is 10.2.0.3 on AIX6.1
I'm facing a strange issue. The application loads the data first into the database and then switch to query the same tables in the database. These all run as a single process. So, the select queries are unable to choose the right indexes due to CBO. If the query has choosen the wrong index it runs for hours (4 to 5 hours) for just querying a single table with 265,000 records. If I run the statistics just after data load and before the select query starts, the process runs fast and finish soon. Could someone let me know why does it take that much long to run a query with wrong indexes?. The query is not complex and it will access a single table with MAX function in the sub-query. It usally takes 15 to 25 msec to return the records.
Boochi wrote:
How long does it take to read 1000 blocks?. Does it take 4 or 5 hours?.You mentioned 1,000 blocks, 265,000 rows, and a max() subquery.
Let's pretend that the subquery executes once for every row in the table, and scans the whole table checking every row: that 265,001,000 block visits, comparing 70 billion values. That's allowed to take a bit of CPU.
Four or five hours seems quite high - but not completely insane, especially since we don't know what else is going on at the time, whether or not you're managing to keep all those blocks buffered, how many columns there are in the row, and where in the row the relevant column might be.
An execution plan, or even the output from "set autotrace traceonly" could be quite instructive.
Regards
Jonathan Lewis
http://jonathanlewis.wordpress.com
http://www.jlcomp.demon.co.uk
"Science is more than a body of knowledge; it is a way of thinking"
Carl Sagan
To post code, statspack/AWR report, execution plans or trace files, start and end the section with the tag {noformat}{noformat} (lowercase, curly brackets, no spaces) so that the text appears in fixed format.
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How to kill Forms Runaway Process using 95% CPU and running for 2 hours.
We had a situation at E-Business Suite customer (using Oracle VM server) where some of Form processes were not being cleared by form timeout settings automatically.
Also when user exits the form session from front end, the linux form process (PID) and DB session did not exit properly, so they got hung.
They were spiking CPU and memory usage and causing e-business suite to perform slowely and ultimately causing VM host to reboot the production VM guest (running on Linux).
We could see the form processes (PIDs) using almost 100% cpu with "top" command and running for a long time.
Also we verified those Form Sessions did not exist in the application itself.
ie. Using from Grid Control -> OAM-> Site Map -> Monitoring (tab) -> "Form Sessions".
It means that we could safely kill that form process from Linux using "kill -9 <PID>" command.
But that required a continuous monitoring and manual DBA intervention as customer is 24x7 customer.
So, I wrote a shell script to do the following;
• Cron job runs every half an hour 7 days a week which calls this shell script.
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• If no process is found or CPU% is less than 95%, it exits and does nothing.
• If top process is found, it searches for its DB session using apps login (with hidden apps password file - /home/applmgr/.pwd).
a. If DB session is NOT found (which means form process is hung), it kills the process from unix and emails results to <[email protected]>
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It also emails the SQL to check the DB session for that form process.
c. If DB session is found and it does not timeout after 2 hours,
it kills the process from unix (which in turn kills the DB session). Output is emailed.
This are the files required for this;
1. Cron job which calls the shell script looks like this;
# Kill form runaway process, using over 95% cpu having no DB session or DB session for > 2hrs
00,30 * * * * /home/applmgr/forms_runaway.sh 2>&1
2. SQL that this script calls is /home/applmgr/frm_runaway.sql and looks like;
set head off
set verify off
set feedback off
set pagesize 0
define form_client_PID = &1
select count(*) from v$session s , v$process p, FND_FORM_SESSIONS_V f where S.AUDSID=f.audsid and p.addr=s.paddr and s.process='&form_client_PID';
3. Actual shell script is /home/applmgr/forms_runaway.sh and looks like;
# Author : Amandeep Singh
# Description : Kills runaway form processes using more than 95% cpu
# and Form Session with no DB session or DB session > 2hrs
# Dated : 11-April-2012
#!/bin/bash
. /home/applmgr/.bash_profile
PWD=`cat ~/.pwd`
export PWD
echo "`date`">/tmp/runaway_forms.log
echo "----------------------------------">>/tmp/runaway_forms.log
VAR1=`top -b -u applmgr -n 1|grep f60webmx|grep -v sh|grep -v awk|grep -v top|sort -nrk9|head -2|sed 's/^[ \t]*//;s/[ \t]*$//'| awk '{ if ($9 > 95 && $12 = "f60webmx") print $1 " "$9 " "$11 " "$12; }'`
PID1=`echo $VAR1|awk '{print $1}'`
CPU1=`echo $VAR1|awk '{print $2}'`
TIME1=`echo $VAR1|awk '{print $3}'`
PROG1=`echo $VAR1|awk '{print $4}'`
PID_1=`echo $VAR1|awk '{print $5}'`
CPU_1=`echo $VAR1|awk '{print $6}'`
TIME_1=`echo $VAR1|awk '{print $7}'`
PROG_1=`echo $VAR1|awk '{print $8}'`
echo "PID1="$PID1", CPU%="$CPU1", Running Time="$TIME1", Program="$PROG1>>/tmp/runaway_forms.log
echo "PID_1="$PID_1", CPU%="$CPU_1", Running Time="$TIME_1", Program="$PROG_1>>/tmp/runaway_forms.log
echo " ">>/tmp/runaway_forms.log
sleep 120
echo "`date`">>/tmp/runaway_forms.log
echo "----------------------------------">>/tmp/runaway_forms.log
VAR2=`top -b -u applmgr -n 1|grep f60webmx|grep -v sh|grep -v awk|grep -v top|sort -nrk9|head -2|sed 's/^[ \t]*//;s/[ \t]*$//'| awk '{ if ($9 > 95 && $12 = "f60webmx") print $1 " "$9 " "$11 " "$12; }'`
PID2=`echo $VAR2|awk '{print $1}'`
CPU2=`echo $VAR2|awk '{print $2}'`
TIME2=`echo $VAR2|awk '{print $3}'`
PROG2=`echo $VAR2|awk '{print $4}'`
PID_2=`echo $VAR2|awk '{print $5}'`
CPU_2=`echo $VAR2|awk '{print $6}'`
TIME_2=`echo $VAR2|awk '{print $7}'`
PROG_2=`echo $VAR2|awk '{print $8}'`
HRS=`echo $TIME1|cut -d: -f1`
exprHRS=`expr "$HRS"`
echo "PID2="$PID2", CPU%="$CPU2", Running Time="$TIME2", Program="$PROG2>>/tmp/runaway_forms.log
echo "PID_2="$PID_2", CPU%="$CPU_2", Running Time="$TIME_2", Program="$PROG_2>>/tmp/runaway_forms.log
echo " ">>/tmp/runaway_forms.log
# If PID1 or PID2 is NULL
if [ -z ${PID1} ] || [ -z ${PID2} ]
then
echo "no top processes found. Either PID is NULL OR CPU% is less than 95%. Exiting...">>/tmp/runaway_forms.log
elif
# If PID1 is equal to PID2 or PID1=PID_2 or PID_1=PID2 or PID_1=PID_2
[ ${PID1} -eq ${PID2} ] || [ ${PID1} -eq ${PID_2} ] || [ ${PID_1} -eq ${PID2} ] || [ ${PID_1} -eq ${PID_2} ];
then
DB_SESSION=`$ORACLE_HOME/bin/sqlplus -S apps/$PWD @/home/applmgr/frm_runaway.sql $PID1 << EOF
EOF`
echo " ">>/tmp/runaway_forms.log
echo "DB_SESSION ="$DB_SESSION >>/tmp/runaway_forms.log
# if no DB session found for PID
if [ $DB_SESSION -eq 0 ] then
echo " ">>/tmp/runaway_forms.log
echo "Killed Following Runaway Forms Process:">>/tmp/runaway_forms.log
echo "-------------------------------------------------------------------">>/tmp/runaway_forms.log
echo "PID="$PID1", CPU%="$CPU1", Running Time="$TIME1", Program="$PROG1>>/tmp/runaway_forms.log
kill -9 $PID1
#Email the output
mailx -s "Killed: `hostname -a` Runaway Form Processes" [email protected] </tmp/runaway_forms.log
cat /tmp/runaway_forms.log
else
# If DB session exists for PID
if [ ${exprHRS} -gt 120 ]; then
echo $DB_SESSION "of Database sessions exist for this forms process-PID="$PID1". But its running for more than 2 hours. ">>/tmp/runaway_forms.log
echo "Process running time is "$exprHRS" minutes.">>/tmp/runaway_forms.log
echo "Killed Following Runaway Forms Process:">>/tmp/runaway_forms.log
echo "-------------------------------------------------------------------">>/tmp/runaway_forms.log
echo "PID="$PID1", CPU%="$CPU1", Running Time="$TIME1", Program="$PROG1>>/tmp/runaway_forms.log
kill -9 $PID1
#Email the output
mailx -s "`hostname -a`: Runaway Form Processes" [email protected] </tmp/runaway_forms.log
cat /tmp/runaway_forms.log
else
echo "Process running time is "$exprHRS" minutes.">>/tmp/runaway_forms.log
echo $DB_SESSION "of Database sessions exist for PID="$PID1" and is less than 2 hours old. Not killing...">>/tmp/runaway_forms.log
echo "For more details on this PID, run following SQL query;">>/tmp/runaway_forms.log
echo "-----------------------------------------------------------------------">>/tmp/runaway_forms.log
echo "set pages 9999 lines 150">>/tmp/runaway_forms.log
echo "select f.user_form_name, f.user_name, p.spid DB_OS_ID , s.process client_os_id,, s.audsid, f.PROCESS_SPID Forms_SPID,">>/tmp/runaway_forms.log
echo "to_char(s.logon_time,'DD-Mon-YY hh:mi:ss'), s.seconds_in_wait">>/tmp/runaway_forms.log
echo "from v\$session s , v\$process p, FND_FORM_SESSIONS_V f">>/tmp/runaway_forms.log
echo "where S.AUDSID=f.audsid and p.addr=s.paddr and s.process='"$PID1"' order by p.spid;">>/tmp/runaway_forms.log
mailx -s "`hostname -a`: Runaway Form Processes" [email protected] </tmp/runaway_forms.log
cat /tmp/runaway_forms.log
fi
fi
else
#if PID1 and PID2 are not equal or CPU% is less than 95%.
echo "No unique CPU hogging form processes found. Exiting...">>/tmp/runaway_forms.log
cat /tmp/runaway_forms.log
fi
If you have the same problem with some other unix and DB processes, the script can be easily modified and used.
But use this with thorough testing first (by commenting out <kill -9 $PID1> lines.
Good luck.
Edited by: R12_AppsDBA on 19/04/2012 13:10Thanks for sharing the script!
Hussein -
Why is this query not using the index?
check out this query:-
SELECT CUST_PO_NUMBER, HEADER_ID, ORDER_TYPE, PO_DATE
FROM TABLE1
WHERE STATUS = 'N'
and here's the explain plan:-
1
2 -------------------------------------------------------------------------------------
3 | Id | Operation | Name | Rows | Bytes | Cost (%CPU)|
4 -------------------------------------------------------------------------------------
5 | 0 | SELECT STATEMENT | | 2735K| 140M| 81036 (2)|
6 |* 1 | TABLE ACCESS FULL| TABLE1 | 2735K| 140M| 81036 (2)|
7 -------------------------------------------------------------------------------------
8
9 Predicate Information (identified by operation id):
10 ---------------------------------------------------
11
12 1 - filter("STATUS"='N')
There is already an index on this column, as is shown below:-
INDEX_NAME INDEX_TYPE UNIQUENESS TABLE_NAME COLUMN_NAME COLUMN_POSITION
1 TABLE1_IDX2 NORMAL NONUNIQUE TABLE1 STATUS 1
2 TABLE1_IDX NORMAL NONUNIQUE TABLE1 HEADER_ID 1
So why is this query not using the index on the 'STATUS' Column?
I've already tried using optimizer hints and regathering the stats on the table, but the execution plan still remains the same, i.e. it still uses a FTS.
I have tried this command also:-
exec dbms_stats.gather_table_stats('GECS','GEPS_CS_SALES_ORDER_HEADER',method_opt=>'for all indexed columns size auto',cascade=>true,degree=>4);
inspite of this, the query is still using a full table scan.
The table has around 55 Lakh records, across 60 columns. And because of the FTS, the query is taking a long time to execute. How do i make it use the index?
Please help.
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package main;
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import javax.microedition.lcdui.*;
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import javax.microedition.media.MediaException;
import javax.microedition.media.Player;
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catch (java.io.IOException e)
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import java.io.IOException;
import javax.microedition.lcdui.*;
import javax.microedition.lcdui.game.*;
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protected GameManager gameManager;
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private static int WIDTH;
private static int HEIGHT;
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Display display;
//private int MaxTime;
public SSGameCanvas() throws IOException{
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}Edited by: VANPERSIE on Jul 10, 2012 12:26 PMHi Andi,
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Query
SELECT case.case_objid FROM [email protected] case, table_x_cwp_tickect_details_vw t WHERE CASE.case_condition_cd IN ('OPEN', 'OPEN-DISPATCH', 'OPEN-REJECT', 'OPEN-RETURNED') AND case.case_type_cd in ('CUSTOMER FAULT', 'CHRONIC','SCHEDULED ACTIVITY','PROBLEM') AND ROWNUM <= 500 AND case.case_objid = t.ticket_objid AND ( ( case.account_id = '672286' ) ) ORDER BY case.case_id DESC
From PROD
Plan
SELECT STATEMENT HINT: FIRST_ROWS Cost: 2,629 Bytes: 221,500 Cardinality: 500
37 SORT ORDER BY Cost: 2,629 Bytes: 221,500 Cardinality: 500
36 COUNT STOPKEY
35 NESTED LOOPS OUTER Cost: 2,628 Bytes: 279,533 Cardinality: 631
33 HASH JOIN OUTER Cost: 2,627 Bytes: 275,116 Cardinality: 631
31 NESTED LOOPS OUTER Cost: 2,249 Bytes: 266,282 Cardinality: 631
28 NESTED LOOPS Cost: 1,766 Bytes: 257,448 Cardinality: 631
26 NESTED LOOPS Cost: 1,765 Bytes: 253,031 Cardinality: 631
24 NESTED LOOPS Cost: 1,764 Bytes: 248,614 Cardinality: 631
22 NESTED LOOPS Cost: 1,763 Bytes: 244,197 Cardinality: 631
19 NESTED LOOPS Cost: 1,258 Bytes: 235,363 Cardinality: 631
17 NESTED LOOPS Cost: 1,257 Bytes: 230,946 Cardinality: 631
14 NESTED LOOPS OUTER Cost: 752 Bytes: 217,695 Cardinality: 631
12 HASH JOIN Cost: 751 Bytes: 213,278 Cardinality: 631
1 INDEX FAST FULL SCAN INDEX (UNIQUE) SA.GBST_ELM_OBJINDEX Cost: 2 Bytes: 10,052 Cardinality: 1,436
11 HASH JOIN Cost: 748 Bytes: 208,861 Cardinality: 631
2 INDEX FAST FULL SCAN INDEX (UNIQUE) SA.GBST_ELM_OBJINDEX Cost: 2 Bytes: 10,052 Cardinality: 1,436
10 HASH JOIN Cost: 746 Bytes: 204,444 Cardinality: 631
3 INDEX FAST FULL SCAN INDEX (UNIQUE) SA.GBST_ELM_OBJINDEX Cost: 2 Bytes: 10,052 Cardinality: 1,436
9 HASH JOIN Cost: 743 Bytes: 200,027 Cardinality: 631
4 INDEX FAST FULL SCAN INDEX (UNIQUE) SA.GBST_ELM_OBJINDEX Cost: 2 Bytes: 10,052 Cardinality: 1,436
8 NESTED LOOPS Cost: 741 Bytes: 195,610 Cardinality: 631
5 REMOTE REMOTE CASE Cost: 235 Bytes: 156,488 Cardinality: 631
7 TABLE ACCESS BY INDEX ROWID TABLE SA.TABLE_CASE Cost: 1 Bytes: 62 Cardinality: 1
6 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.TC_C_CASE_OBJINDEX Cost: 1 Cardinality: 1
13 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.UN_PTT2CASE Cost: 1 Bytes: 7 Cardinality: 1
16 TABLE ACCESS BY INDEX ROWID TABLE SA.TABLE_SITE Cost: 1 Bytes: 21 Cardinality: 1
15 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.SITE_OBJINDEX Cost: 1 Cardinality: 1
18 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.BUS_ORG_OBJINDEX Cost: 1 Bytes: 7 Cardinality: 1
21 TABLE ACCESS BY INDEX ROWID TABLE SA.TABLE_ADDRESS Cost: 1 Bytes: 14 Cardinality: 1
20 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.ADDRESS_OBJINDEX Cost: 1 Cardinality: 1
23 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.COUNTRY_OBJINDEX Cost: 1 Bytes: 7 Cardinality: 1
25 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.CONTACT_OBJINDEX Cost: 1 Bytes: 7 Cardinality: 1
27 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.CONDITION_OBJINDEX Cost: 1 Bytes: 7 Cardinality: 1
30 TABLE ACCESS BY GLOBAL INDEX ROWID TABLE SA.TABLE_SITE_PART Cost: 1 Bytes: 14 Cardinality: 1 Partition #: 34
29 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.SITE_PART_OBJINDEX Cost: 1 Cardinality: 1
bold 32 TABLE ACCESS FULL TABLE SA.TABLE_MOD_LEVEL Cost: 376 Bytes: 1,442,084 Cardinality: 103,006 bold
34 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.PART_NUM_OBJINDEX Cost: 1 Bytes: 7 Cardinality: 1
From DEV platform
Plan
SELECT STATEMENT HINT: FIRST_ROWS Cost: 591 Bytes: 61,134 Cardinality: 138
37 SORT ORDER BY Cost: 591 Bytes: 61,134 Cardinality: 138
36 COUNT STOPKEY
35 HASH JOIN Cost: 590 Bytes: 61,134 Cardinality: 138
1 INDEX FAST FULL SCAN INDEX (UNIQUE) SA.GBST_ELM_OBJINDEX Cost: 2 Bytes: 10,045 Cardinality: 1,435
34 HASH JOIN Cost: 588 Bytes: 60,168 Cardinality: 138
2 INDEX FAST FULL SCAN INDEX (UNIQUE) SA.GBST_ELM_OBJINDEX Cost: 2 Bytes: 10,045 Cardinality: 1,435
33 HASH JOIN Cost: 585 Bytes: 59,202 Cardinality: 138
3 INDEX FAST FULL SCAN INDEX (UNIQUE) SA.GBST_ELM_OBJINDEX Cost: 2 Bytes: 10,045 Cardinality: 1,435
32 HASH JOIN Cost: 583 Bytes: 58,236 Cardinality: 138
4 INDEX FAST FULL SCAN INDEX (UNIQUE) SA.GBST_ELM_OBJINDEX Cost: 2 Bytes: 10,045 Cardinality: 1,435
31 NESTED LOOPS OUTER Cost: 580 Bytes: 57,270 Cardinality: 138
29 NESTED LOOPS OUTER Cost: 579 Bytes: 56,304 Cardinality: 138
27 NESTED LOOPS OUTER Cost: 469 Bytes: 54,372 Cardinality: 138
24 NESTED LOOPS Cost: 363 Bytes: 52,440 Cardinality: 138
22 NESTED LOOPS Cost: 362 Bytes: 51,474 Cardinality: 138
20 NESTED LOOPS Cost: 361 Bytes: 50,508 Cardinality: 138
18 NESTED LOOPS Cost: 360 Bytes: 49,542 Cardinality: 138
15 NESTED LOOPS Cost: 249 Bytes: 47,610 Cardinality: 138
13 NESTED LOOPS Cost: 248 Bytes: 46,644 Cardinality: 138
10 NESTED LOOPS OUTER Cost: 138 Bytes: 43,746 Cardinality: 138
8 NESTED LOOPS Cost: 137 Bytes: 42,780 Cardinality: 138
5 REMOTE REMOTE CASE Cost: 26 Bytes: 34,224 Cardinality: 138
7 TABLE ACCESS BY INDEX ROWID TABLE SA.TABLE_CASE Cost: 1 Bytes: 62 Cardinality: 1
6 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.TC_C_CASE_OBJINDEX Cost: 1 Cardinality: 1
9 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.UN_PTT2CASE Cost: 1 Bytes: 7 Cardinality: 1
12 TABLE ACCESS BY INDEX ROWID TABLE SA.TABLE_SITE Cost: 1 Bytes: 21 Cardinality: 1
11 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.SITE_OBJINDEX Cost: 1 Cardinality: 1
14 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.BUS_ORG_OBJINDEX Cost: 1 Bytes: 7 Cardinality: 1
17 TABLE ACCESS BY INDEX ROWID TABLE SA.TABLE_ADDRESS Cost: 1 Bytes: 14 Cardinality: 1
16 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.ADDRESS_OBJINDEX Cost: 1 Cardinality: 1
19 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.COUNTRY_OBJINDEX Cost: 1 Bytes: 7 Cardinality: 1
21 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.CONTACT_OBJINDEX Cost: 1 Bytes: 7 Cardinality: 1
23 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.CONDITION_OBJINDEX Cost: 1 Bytes: 7 Cardinality: 1
26 TABLE ACCESS BY GLOBAL INDEX ROWID TABLE SA.TABLE_SITE_PART Cost: 1 Bytes: 14 Cardinality: 1 Partition #: 34
25 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.SITE_PART_OBJINDEX Cost: 1 Cardinality: 1
bold 28 INDEX RANGE SCAN INDEX SA.IND_PART_INFO2PART_NUM Cost: 1 Bytes: 14 Cardinality: 1 bold
30 INDEX UNIQUE SCAN INDEX (UNIQUE) SA.PART_NUM_OBJINDEX Cost: 1 Bytes: 7 Cardinality: 1
Conclusion:
IND_PART_INFO2PART_NUM is not in use in Production environment
PROD
1. SQL> select index_name,NUM_ROWS,CLUSTERING_FACTOR from dba_indexes where index_name='IND_PART_INFO2PART_NUM';
INDEX_NAME NUM_ROWS CLUSTERING_FACTOR
IND_PART_INFO2PART_NUM 103023 46488
DEV environment
SQL> select index_name,NUM_ROWS,CLUSTERING_FACTOR,table_name from dba_indexes where index_name='IND_PART_INFO2PART_NUM';
INDEX_NAME NUM_ROWS CLUSTERING_FACTOR TABLE_NAME
IND_PART_INFO2PART_NUM 101982 45722 TABLE_MOD_LEVEL
1. Index is rebuild
2. stats are up to date
3. Redef on table is done.
Still no change in the plan .Osama-mustafa wrote:
Aman.... wrote:
Osama-mustafa wrote:
alter index <index-name> rebuild ;Why?
Aman....I faced this issue with query and indexes was need rebuildWhat issue Osama-that query wasn't using index and after rebuild it did start using it? Not just that this reply is wrong , this is OP has mentioned that he has done already. Please note that index rebuild is not the answer when the query is not using the index. There can be many reasons behind it. Have a look at Richard Foote's blog where he explains all of this in a very detailed way and in many posts.
Aman.... -
Photoshop 11 continues to not load right away and continously freezes. How can I fix this problem as I've been informed that Adobe will not help me.
This has been going on for months for me. Time to drop Firefox & go back to IE.
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I own a MacBook Pro 2.4 ghz non unibody. I turn on my laptop for ten seconds and it freezes. It boots perfectly and runs for ten seconds until everything freezes. Please help!
See if you can boot into single user mode with Command S.
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my mac is not accepting my name and password for login because it is in arabic how am i suppose to login? how do i type Mark Yap in arabic, im typing it in pressing the actual letters on the keyboard but wint accept it?
I am assuming that you are trying to log in with the English language. If this is the case (or any other language for that matter), see if there is a button on the login screen that allows you to change your language.
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Site list update not working with TED and Zenworks for Servers
Product: Zenworks for Desktops 7Sp1 and Zenworks For Server/TED 7Sp1HP5
Subject: Site list update not working with TED and Zenworks for Servers ,
all on Linux
Description: We have an exiting environment with 6 ZfS Servers and now we
brought up a new Server for another location. I configured all same as on
the other Server and the new one created all NAL-Apps at the new location.
But in the Application Site list on the golden App is this Application
missing. So I clicked on the Link up site list on the Distribution Screen
in C1. On ApplicationSite list the App from the new location is missing.
So I removed all and added the new from the new location and now i see all
in the application site list.When I install an app on the client on the
new location NAL is connecting alway th the same (wrong location-server
and i get an msi error 1612 or id=53272 with path=\Wrong serverpath to
file.
I looked on the other tab on C1 at the golden app an I see the backlinks
are going to all other servers without the new one. Software installation
on other locations are ok
RegardsAndreas,
I forgot to mention that you can also set the loging level on the Distributor and the Subscriber to 6. to do this at the Zenworks Server Management prompt type "setconsolelevel 6" if you want to capture this to the log file ted.log then use "setfilelevel 6"
Next delete the Distribution from the Subscriber and then re-push the channel.
What we are looking for here in the log is the creation of the object and the linking information about the gold object. it should look like this (not the failure part ;-))) )
In this excerpt you will see the entry
Golden App =
This should be were the link is to
You can check this both ways in the Golden App and in the Distributed Application.
Here is a log from me that shows this info as an example of what you should be looking for.
2008.05.29 03:35:41 [TED:Work Order In(yourserver.yes.com)] Receiving distribution: Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_YOURSERVER.BRN.FL.SUBS.SUBSCRIBERS.ZSM. GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details..
2008.05.29 03:35:41 [TED:Event Processing] Handle Event: Work order IN completed... Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_HAVERHI-FLBRN1.BRN.FL.SUBS.SUBSCRIBERS.ZSM.GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details..
2008.05.29 03:35:41 [TED:Event Processing] Received (from haverhi-flbrn1.yesbank.com) Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_HAVERHI-FLBRN1.BRN.FL.SUBS.SUBSCRIBERS.ZSM.GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details.. -
Where the SLD is configured and running for entire landscape.
Hi!...
Where the SLD is configured and running for entire landscape.How do i find it out
i guess, it's configured on solution manager. So,how to check? Can anyone please explain me step by step.
Thanks.Hi Irfan,
SLD is configured using SMSY transaction. You can use SMSY transaction and there you can see what are all the systems that have been added to the Solution Manager System Landscape.
Different nodes are available for products, systems, logical components in the system landscape.
Dont forget to reward for useful answers.
best regds,
Alagammai. -
ABAP process job ( BI_PROCESS_ABAP ) in process chain running for long time
Dear Experts,
We have an ABAP process job BI_PROCESS_ABAP in a process chain. This job is running for a very long time than previous run time.
Recently we had an ORACLE database upgrade from 9.2 to 10g.
From the very next day , we are having this problem.
And also previously this process-chain was under control of BASIS guys . they were using a tool called CRONACLE to schedule it. At the time of upgrade this tool was crashed and they asked us to schedule it in BW system instead.
Underlying program is using two custom tables.
one is having both primary & secondary indexes but the other table is having only primary index.
I am not sure whether we have secondary indexes on other table prior to upgrade or not.
Where must be the problem?...
At the time of upgrade BASIS has re-organized the table space along with database upgrade.
please help me...
Regards,
SRIKANTHPlease ask yr basis consultant to check the system parms.
Below i have listed down SAP recommneded system parms .
abap/heap_area_total 4000000000
abap/heap_area_dia 2000000000
abap/heap_area_nondia 2000000000
Also check in SM37 if any other jobs are running for long time, peventing the your job running.
Check the SM12 for locks or SM58 -
Report running for long time & performance tuning
Hi All,
(1). WebI report is running for long time.so what are the steps i need to check for it ?
(2). Can you tell me about performance tuning in BO ?
please help me.....
Thanks
Kumar(1). WebI report is running for long time.so what are the steps i need to check for it ?
The first step is to see if the problem lies in the query on the data source or in webi itself. Depending on the data source there are different ways to extract the query and try to run it against the database. Which source does your report uses?
(2). Can you tell me about performance tuning in BO ?
I would recommend to start by reading the administrator's guide. There is a section about how to improve performance.
Regards,
Stratos
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