Querying panametrics 5910R using I/O Assistant

I'm trying to use the Instrument I/O Assistant as a 1st step towards creating a driver for the Panametrics 400MHz Computer Controlled Pulsr Receiver, Model 5910PR, but am having difficulties.  The device is connected via my COM1 port, and according to NI's Measurement and Automation Explorer, the device is enabled (confirmed by pressing the "Validate" and the Open VISA connection with device buttons). 
After closing out of measurement and automation explorer, I then moved into LabView 8.6 and started working with the I/O Assistant.  I chose COM1 for my instrument, set a nice long time-out of 5000ms.  When I click "Add Step" and choose to "Query and Parse", I then enter in a query command such as "EY?" Or any other from the list of commands the device comes with.  But I always get a timeout error and can't seem to get a response from my device.  So I can't figure out if I'm querying incorrectly, or what the isue is...
Attachments:
PR5910_Commands.pdf ‏710 KB

Thanks, Dennis!  I'm sloooowly getting there.  I've attached the 1st part of the manual; my previous PDF was just the commands section of it.  According to the manual, it looks like my Hyperterminal settings should be the following:
9600 baud rate
8 data bits
2 stop bits
no parity
xon/xoff
There are 2 COM ports on my computer; using COM1 with the above settings doesn't let me type anything into the terminal window, but using COM2 does, so I'm assuming this is the one my pulser-receiver is hooked into.
I'm still having trouble getting a response from the device.  I either get no response, or I get "*UNDEFINED LABEL ?".  I still have to look around the labs to find the other cable type and try that out, but by looking at the commands I was trying, do you think the only problem might be the cable?
My attempts at Hyperterminal using COM2 and settings above:
*IDN?
> *IDN?
> IDN?;
*UNDEFINED LABEL
? IDN?
*UNDEFINED LABEL
> GA?;
*UNDEFINED LABEL
> GA?
*UNDEFINED LABEL
> *GA;
> *GA?;
> GA?;
*UNDEFINED LABEL
>
*IDN?;
> *IDN?;
> *IDN?;
> *IDN?
> IDN?;
*UNDEFINED LABEL
> IDN?
*UNDEFINED LABEL
> GA?;
*UNDEFINED LABEL
> GA?
*UNDEFINED LABEL
> *GA?
> *GA?;
>
*IDN?
> *IDN?
> *IDN?;
> IDN?
*UNDEFINED LABEL
> IDN?;
*UNDEFINED LABEL
> GA?
*UNDEFINED LABEL
> GA?;
*UNDEFINED LABEL
> *GA?
> *GA?;
Attachments:
5910PR_ManualPart1.pdf ‏1030 KB

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