Question Mark  clicking noise from internal seagate HDD

this morning, my six months old MacBook black (2.16Ghz) screen froze. After force to reboot, my MacBook will not boot anymore while hearing a repeated clicking noise from the hard drive.
I tried Disk Utilities from Original Install Disk but the internal HDD is not recognized.
Then run the Apple Hardware Test, 01 Error found with these code; 4SNS/1/40000000:TB0T.
I don't know what that means.
Boot up MB from Data Rescue II boot CD, still the internal HDD cannot be found.
I know that the internal HDD is not completely dead because I still hear a repeated clicking noise from the hard drive. Is there any ways to recover data from the drive?
Someone suggested me to create "image" out of the hdd by using "dd" command under Terminal.
Would it be possible?
I have Apple OEM (Seagate) *ST9160821AS Momentus 5400.3 160gb.*
Any suggestions? Thanks!

I've had my share of hard drive failures, and that repeated clicking sound is a telltale sign. Yours is not the infamous Firmware 7.01 drive which were all of the Seagate Momentus 5400.2 series. Sounds like a simple random crash. Unfortunately, these things happen.
You might be able to recover it yourself. If you can't, any repeated efforts to do it yourself could reduce your chances of recovering data if there's something like a failed head.
If your data is that valuable, you might want to bring it to a data recovery service. Most will give an estimate and only charge if they can recover data. Their services will typically be very expensive - around the cost of a new MacBook.

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  • Clicking noise from a laptop HDD

    I'll give you a link for a dead topic in which a user explaines a problem similar to mine: https://bbs.archlinux.org/viewtopic.php?id=39450
    I'll also write some similar stuff here.
    It's been almost two years or so since I get these now-and-then clicks from the hard disk drive. Some say that the noise is produced when the head is parking. But the noise here comes when the disk performs a read or write too. Also comes when it's idle, sometimes.
    Here are some of the "stats" for the drive.
    APM_level = 254 (hdparm -B, also tried 255, but it feels the same (maybe the drive doesn't support a full APM off?)
    smartctl info:
    Model Family: Hitachi Travelstar 5K100 series
    Device Model: HTS541060G9SA00
    Serial Number: MPBCL5XGK9GSJT
    Firmware Version: MB3OC60P
    User Capacity: 60,022,480,896 bytes
    Device is: In smartctl database [for details use: -P show]
    ATA Version is: 7
    ATA Standard is: ATA/ATAPI-7 T13 1532D revision 1
    Local Time is: Thu Jan 6 11:45:05 2011 CET
    SMART support is: Available - device has SMART capability.
    SMART support is: Enabled
    smartctl -H:
    SMART overall-health self-assessment test result: PASSED
    SMART Attributes Data Structure revision number: 16
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
    1 Raw_Read_Error_Rate 0x000b 100 100 062 Pre-fail Always - 0
    2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline - 2844
    3 Spin_Up_Time 0x0007 253 100 033 Pre-fail Always - 1
    4 Start_Stop_Count 0x0012 096 096 000 Old_age Always - 6408
    5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 33 (0, 4)
    7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0
    8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail Offline - 0
    9 Power_On_Hours 0x0012 063 063 000 Old_age Always - 16461
    10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0
    12 Power_Cycle_Count 0x0032 098 098 000 Old_age Always - 3695
    191 G-Sense_Error_Rate 0x000a 100 094 000 Old_age Always - 0
    192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 143
    193 Load_Cycle_Count 0x0012 054 054 000 Old_age Always - 469554
    194 Temperature_Celsius 0x0002 189 080 000 Old_age Always - 29 (Lifetime Min/Max 2/68)
    196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 3
    197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0
    198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
    199 UDMA_CRC_Error_Count 0x000a 200 253 000 Old_age Always - 0
    SMART Error Log Version: 1
    No Errors Logged
    I guess that the "Load_Cycle_Count" is still in "boundaries" of 600000, so it's ok. (although the HDD is 5+ years old).
    Should I switch to hdparm -B 255 and test further, even though the clicks apear anyway?
    (I'm also considering to buy a new drive soon, definitely an SSD, since this one is probably dying.)
    Cheers!

    @op - on an older machine, I have bad sectors that need to be repaired:
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    smartctl 5.40 2010-10-16 r3189 [i686-pc-linux-gnu] (local build)
    Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net
    === START OF INFORMATION SECTION ===
    Model Family: Western Digital Caviar Blue EIDE family
    Device Model: WDC WD5000AAKB-00H8A0
    Serial Number: WD-WCBSYA357420
    Firmware Version: 05.04E05
    User Capacity: 500,107,862,016 bytes
    Device is: In smartctl database [for details use: -P show]
    ATA Version is: 8
    ATA Standard is: Exact ATA specification draft version not indicated
    Local Time is: Sat Jan 8 05:53:51 2011 EST
    SMART support is: Available - device has SMART capability.
    SMART support is: Enabled
    === START OF READ SMART DATA SECTION ===
    SMART overall-health self-assessment test result: PASSED
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    Offline data collection status: (0x85) Offline data collection activity
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    Auto Offline Data Collection: Enabled.
    Self-test execution status: ( 121) The previous self-test completed having
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    Total time to complete Offline
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    Offline data collection
    capabilities: (0x7b) SMART execute Offline immediate.
    Auto Offline data collection on/off support.
    Suspend Offline collection upon new
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    Offline surface scan supported.
    Self-test supported.
    Conveyance Self-test supported.
    Selective Self-test supported.
    SMART capabilities: (0x0003) Saves SMART data before entering
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    Error logging capability: (0x01) Error logging supported.
    General Purpose Logging supported.
    Short self-test routine
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    Extended self-test routine
    recommended polling time: ( 131) minutes.
    Conveyance self-test routine
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    SCT capabilities: (0x3037) SCT Status supported.
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    SCT Data Table supported.
    SMART Attributes Data Structure revision number: 16
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
    1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
    3 Spin_Up_Time 0x0027 197 158 021 Pre-fail Always - 3141
    4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 45
    5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
    7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
    9 Power_On_Hours 0x0032 094 094 000 Old_age Always - 4712
    10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
    11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
    12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 43
    192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 40
    193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 45
    194 Temperature_Celsius 0x0022 111 105 000 Old_age Always - 36
    196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
    197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 2
    198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 2
    199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
    200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0
    SMART Error Log Version: 1
    Warning: ATA error count 264 inconsistent with error log pointer 1
    ATA Error Count: 264 (device log contains only the most recent five errors)
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
    Powered_Up_Time is measured from power on, and printed as
    DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
    SS=sec, and sss=millisec. It "wraps" after 49.710 days.
    Error 264 occurred at disk power-on lifetime: 4571 hours (190 days + 11 hours)
    When the command that caused the error occurred, the device was active or idle.
    After command completion occurred, registers were:
    ER ST SC SN CL CH DH
    40 51 00 51 60 81 e0 Error: UNC at LBA = 0x00816051 = 8478801
    Commands leading to the command that caused the error were:
    CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
    c8 00 00 27 60 81 00 00 3d+20:58:56.146 READ DMA
    ec 00 00 00 00 00 00 00 3d+20:58:56.138 IDENTIFY DEVICE
    ef 03 45 00 00 00 00 00 3d+20:58:56.133 SET FEATURES [Set transfer mode]
    Error 263 occurred at disk power-on lifetime: 4571 hours (190 days + 11 hours)
    When the command that caused the error occurred, the device was active or idle.
    After command completion occurred, registers were:
    ER ST SC SN CL CH DH
    40 51 00 51 60 81 e0 Error: UNC at LBA = 0x00816051 = 8478801
    Commands leading to the command that caused the error were:
    CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
    c8 00 00 27 60 81 00 00 3d+20:58:53.639 READ DMA
    ec 00 00 00 00 00 00 00 3d+20:58:53.631 IDENTIFY DEVICE
    ef 03 45 00 00 00 00 00 3d+20:58:53.626 SET FEATURES [Set transfer mode]
    Error 262 occurred at disk power-on lifetime: 4571 hours (190 days + 11 hours)
    When the command that caused the error occurred, the device was active or idle.
    After command completion occurred, registers were:
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    40 51 00 51 60 81 e0 Error: UNC at LBA = 0x00816051 = 8478801
    Commands leading to the command that caused the error were:
    CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
    c8 00 00 27 60 81 00 00 3d+20:58:51.134 READ DMA
    ec 00 00 00 00 00 00 00 3d+20:58:51.127 IDENTIFY DEVICE
    ef 03 45 00 00 00 00 00 3d+20:58:51.121 SET FEATURES [Set transfer mode]
    Error 261 occurred at disk power-on lifetime: 4571 hours (190 days + 11 hours)
    When the command that caused the error occurred, the device was active or idle.
    After command completion occurred, registers were:
    ER ST SC SN CL CH DH
    40 51 00 51 60 81 e0 Error: UNC at LBA = 0x00816051 = 8478801
    Commands leading to the command that caused the error were:
    CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
    c8 00 00 27 60 81 00 00 3d+20:58:48.627 READ DMA
    ec 00 00 00 00 00 00 00 3d+20:58:48.619 IDENTIFY DEVICE
    ef 03 45 00 00 00 00 00 3d+20:58:48.614 SET FEATURES [Set transfer mode]
    Error 260 occurred at disk power-on lifetime: 4571 hours (190 days + 11 hours)
    When the command that caused the error occurred, the device was active or idle.
    After command completion occurred, registers were:
    ER ST SC SN CL CH DH
    40 51 00 51 60 81 e0 Error: UNC at LBA = 0x00816051 = 8478801
    Commands leading to the command that caused the error were:
    CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
    c8 00 00 27 60 81 00 00 3d+20:58:46.123 READ DMA
    ec 00 00 00 00 00 00 00 3d+20:58:46.115 IDENTIFY DEVICE
    ef 03 45 00 00 00 00 00 3d+20:58:46.109 SET FEATURES [Set transfer mode]
    SMART Self-test log structure revision number 1
    Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
    # 1 Short offline Completed: read failure 90% 4712 8478801
    # 2 Short offline Completed: read failure 90% 4570 8478801
    # 3 Short offline Completed: read failure 90% 4570 8478801
    # 4 Short offline Completed: read failure 90% 3540 8273697
    # 5 Extended offline Completed without error 00% 734 -
    # 6 Extended offline Completed without error 00% 527 -
    # 7 Extended offline Completed without error 00% 31 -
    # 8 Extended offline Interrupted (host reset) 70% 16 -
    # 9 Short offline Completed without error 00% 16 -
    SMART Selective self-test log data structure revision number 1
    SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
    1 0 0 Not_testing
    2 0 0 Not_testing
    3 0 0 Not_testing
    4 0 0 Not_testing
    5 0 0 Not_testing
    Selective self-test flags (0x0):
    After scanning selected spans, do NOT read-scan remainder of disk.
    If Selective self-test is pending on power-up, resume after 0 minute delay.
    Last edited by graysky (2011-01-08 10:54:37)

  • Equium A100-147 - Clicking noises from the HDD

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  • Clicking Noise from hard drive_U410

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    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Clicking noise from back left of MBP -- speaker maybe?

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    Welcome to Apple Discussions!
    I didn't read all of that long thread, but I have heard of the type of noise you describe being associated with the hard drive. Whether it's benign or ominous or something else entirely is hard to say. But there are a couple of little utilities that can help you evaluate your hard drive:
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    S.M.A.R.T. Utility:
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    Also, there have been some problems with one model of Seagate drive, so check and see if you have a Seagate.
    My Fujitsu drive is absolutely silent, and that is what you should expect. My external La Cie makes clicking noises every so often, and always has, so I think that is normal for it.
    The main thing to worry about is the hard drive.
    Do you have the widget iStatPro? It might be better for monitoring the fan speed without using smc fan control. But if the left fan is at 2000 RPM, then I would expect a very rapid click, which does not sound like it's the case here.
    One last thing--does the click vary with the volume? Does it get louder if the volume is turned up high and quieter if the volume is turned down low? If the click has to do with the speaker, then I might expect the click to be louder or quieter depending on how the speaker volume is set.
    It may be worth taking it to the Apple Store just to let someone listen to it and give an opinion. If you are under warranty, at least get a case number to document the problem. I understand that you can't be without your Mac for a week or so, but if a problem is diagnosed that does need to be fixed, then you can work on getting the work scheduled for a time that is convenient to you. It may even be possible to arrange for a loaner with all your stuff cloned onto it. Knowledge is power, and will give you better options than, say, having a sudden hard drive crash.
    Good luck!

  • Folder with Question Mark, Clicking hard drive and unformatted status on the hard drive in DU

    Hi.
    We have a mac Mini 2012. Only 6 months old and has been used as a media server for the entire 6 months.
    All of a sudden the mac will not work as usual.
    When it starts up there is a clicking sound, almost like a clock, then a white screen with a flashing Folder and Question mark.
    I have used every startup key combination possible. I've even tried to boot in target mode with my Macbook Pro to see if I can access the files on the drive but had no luck.
    I can only boot from the internet download OSX. I tried to install Mountain Lion again but there was no destination to install it to. When I go into disk utilities the drive is shown as a TOSHIBA (Blah Blah blah). Macintosh HD is not shown.
    The drive has no verify or repair options and is classed as unformatted.
    I decided to try and erase it and reformat it but it gave me this error "unable to write to the last block of the device"
    I'm pretty sure I know the answer to this but I'm gonna ask anyway.
    "Are the files recoverable?"
    and what the F do I do?

    No, no backups, this was the backup for my laptop which was failing as well. I moved all my media and files across to the mini, deleted them on my laptop and had the mini work as a media server as well as a back up location for the files that were still on my laptop (mainly photography work)
    I guess I'll have to take it back in store for the hard drive to be replaced as it's still under waranty.
    Does apple give you the failed hard drive back? we have lots of bank statements/bills/passwords and all manner of personal data stored on it. I don't want it falling into the wrong hands.

  • Folder with question mark + wont boot from disk

    Hi
    I am trying to reinstall a powermac g5 from the disk, using a old hard drive that works.. (formatted in NTFS) (hoping that when selected to boot from disk, mac will then erase and reformat it)this image is presented when i hold down the option key and the disk ejects this other image is presented when i hold down C (folder with question mark blinking) and the disk ejects... also presented if i boot normally.... Could some help be offered please??????
    Powermac G5
    Thank you in advance

    Yes, you must Format it HFS+ first...
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    How to format your disks...
    http://www.kenstone.net/fcp_homepage/partitioning_tiger.html
    (To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)
    Thanks to Pondini, Formatting,  Partitioning, Verifying,  and  Repairing  Disks...
    http://web.me.com/pondini/AppleTips/DU.html

  • Flashing question mark - wont boot from CD

    Hi
    I am getting the 'flashing question' mark folder at start up. I am trying to start up from the OS9 CD by holding the c key at start up, but having no success.
    Prior to this, I was having a problem mounting CD's (the this disc is unreadable by this computer dialogue box would show), could that be the problem? I was working around that by using my Zip CD Writer to mount CDs to the desktop.
    If there is any way to force a computer to recognise the CD other than holding down the c key, or some other solution, I would be grateful if some kind person could get back to me.
    cheers.

    HI, Prince Busta. Since you can neither start up from a CD using the standard method, nor read CDs in your internal CD-ROM drive after starting up from another source, it seems likely that your internal drive is malfunctioning. The simplest possible explanation for this is that the drive is dirty and needs cleaning. A drive cleaning kit, available for a few dollars wherever audio CDs are sold, might put you back in business quickly and cheaply.
    Another key combination to try at Startup is Command-Shift-Option-Delete, but I wouldn't expect that to work if the "c" key doesn't, and if the drive in question is the original one that came in the iMac.
    Failing that, check to make sure your CDs themselves are clean and unscratched. Though it may seem unlikely that all of them are so dirty or damaged as to be unreadable in a properly-functioning optical drive, it isn't impossible: my teenage son came very close to demolishing all of an alarmingly large CD collection a few years ago just by never putting any of them away, and padding around his room on a layer of loose CDs (mingled with lots of common trash) for a couple of years. On the upside, when his indoor landfill was finally excavated, his carpet was in better condition than we'd expected: it had been protected from wear and tear by the thick overlying strata of debris. And in the corners of his room where traffic was lightest, he found a few CDs in usable condition that he'd forgotten he owned, which were a pleasure for him (though not for me) to hear again. Fortunately, the iTunes music store has lately enabled him to spend his money on music without acquiring any cumbersome CDs that need to be taken care of. As long as his iPod doesn't get dropped into the sea of laundry on his floor and put through the wash, he probably won't destroy all his music again.
    If your CDs are in good shape and cleaning the drive doesn't help, a new drive is probably in order — though replacing one in an original iMac is probably not a sensible investment nowadays. You could replace the iMac for less than a new drive would cost. Perhaps you can find a used one that works and install it yourself without spending much.

  • Clicking noise from hard disk

    Hello forum,
    one more hard disk noise problem. My new MPB arrived two days ago and I immediately noticed a clicking noise that is presumably emitted by the hard disk. I've got the basic 250GB model, so it's unrelated to the 500GB noise. The sound occurs quite regularly every 20sec or so, but only when the disk is inactive. The system doesn't freeze. The noise appears regardless whether the disk power saving feature is enabled or not. Here is an amplified version of the sound without the normal background noise (fan, hard disk):
    http://www.filefactory.com/file/ah25f1h/n/ClickingNoise_wav
    I've learned that clicking noises are a certain sign of hard disk failure. So should I return it immediately and ask for a replacement?
    Regards

    MKG4 wrote:
    It sounds like you've got two clicking noises happening back to back, correct? I have the new 250GB drive as well (5400 RPM) and I'm hearing a periodic click similar to the second one in your clip.
    I can hear only the second click, too. Only if I mute the background noise and amplify my recording, I hear the first one. Could you perhaps take a record of the sound that your MBP makes so that we can compare the sounds?
    Haven't noticed any other problems with the drive, though. Is yours a Fujitsu? Mine is, and according to their web site, "if the drive is idle it will automatically move the heads periodically to prevent lubricant migration." I'm wondering if that's what the noise is.
    Interesting. Mine is a Fujitsu, too, and perhaps the two noises come from the disk head starting and parking.
    Actually, it sounds a lot like the 500GB noise, except without the beep. I've seen very few, if any, issues with the 250GB drive, but I'm holding out hope that a fix may come along at some point.
    I agree. Currently the sound doesn't seem to be harmful, but one never knows.

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