Question Mark in a triangle and sad face on ipod screen

My ipod is not working.
Its shows a Question Mark in a triangle and sad face on ipod screen when i reset it
Help!

When you have this problem, you'll want to restore your iPod to factory settings, and see if that fixes your problem.
For information on restoring, see this article about it:
Restoring your iPod to factory settings
If restoring doesn't help the problem, or you are having troubles with restoring, I would suggest that you see Mitch's post on the sad iPod icon, which covers a lot of things to try:
http://discussions.apple.com/thread.jspa?messageID=4269443&#4269443
-Kylene

Similar Messages

  • My MacBook Pro turns on but not all the way, it gives me an icon of a grey folder with a question mark in the middle, and won't go further that that. Anyone knows why, or what's the problem?

    My MacBook Pro turns on but not all the way, it gives me an icon of a grey folder with a question mark in the middle, and won't go further that that. Anyone knows why, or what's the problem?

    If these do not resolve the issue or if you are not comfortable with proceeding through these steps then take your Mac to an Apple store or an Apple Authorized Service Provider.  An Apple store will perform these initial steps, diagnose the problem, and give an estimate for repairs (if needed).  If the Mac is less than one year old or is covered by AppleCare any repairs would be free.
              Genius reservation http://www.apple.com/retail/geniusbar/ .
              or find an Apple Authorized Service Provider https://locate.apple.com/country

  • Adobe bridge appears as a question mark on iMac dock and will not open, why?

    Adobe bridge appears as a question mark on iMac dock and will not open, why?

    Because your Bridge install is somehow messed up.
    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Question marks on my pictures and diagonal lines down the page

    My site is web.mac.com/jkmerchant. Last night I changed a couple page names, re-ordered them, added some photos, added a blog entry and updated the text, added a new picture on the welcome page and replaced a picture on the welcome page. Ever since then, my changes publish (with an error) and I can see the updates via my browser, but almost all of my pages now have question marks on the pictures and diagonal frame type lines down the page. I appreciate any suggestions to fix this problem. I've verified the question marks are appearing in IE using a windows computer and Safari (as well as in iWeb) on a Mac.

    Kevin ~ If you haven't already tried this, it may help — in iWeb do File > Publish All to MobileMe. If not, +"A lot of problems can be solved simply by..."+ Read more in the "Fix iWeb" section here:
    http://www.iwebformusicians.com/WebMusic/iWebTips.html
    Also it may be better to access your site via:
    http://web.me.com/jkmerchant
    ...rather than:
    http://web.mac.com/jkmerchant

  • HT1310 when i starst my mac i get a flashing folder with a question mark. i tried rebooting and holding the option button then i get 2 boxes, one with a refresh arrow and one with a forward arrow neither of them seem to do anything. now what

    when i starst my mac i get a flashing folder with a question mark. i tried rebooting and holding the option button then i get 2 boxes, one with a refresh arrow and one with a forward arrow neither of them seem to do anything. now what

    Here is an article that describes what it is supposed to do:
    Startup Manager: How to select a startup volume
    If no Volumes are shown, it is telling you there are no potentailly bootable Volumes attached. That means your boot drive has died or the bootable image on it is unrecognizable.
    What Mac Pro ? by year, GHz, number of processors, screen size?
    What Mac OS X ?

  • Question mark on quicktime videos and links

    Question mark on quicktime videos and links. Anyone have a clue about this one

    That video presentation is great for Mac OS, but not
    XP. Doesn`t happen on all sites, so is the problem my
    end or the other?
    What is exactly your problem?
    If you see a question when you visit a site where a QuickTime movie is embedded, there are possibilities. One is that there is a link made to the QuickTime, and QuickTime cannot access it. The second possibility which most people have is that you don't have an appropriate decoder for the QuickTime video. I only responded to the first case. And the second case is discussed several times a day.

  • My i pod classic shows a sad face on the screen and wont turn on at all will i need to sent it off to get repaired or how can i fix it thanks shiv

    my i pod classic shows a sad face on the screen and wont turn on at all > will i need to sent it off to get repaired or how can i fix it thanks shiv

    i have this same issue! have you figured out what to do?

  • Sad face on iPod - will reset but then freeze

    I've been on the Apple website for about an hour and need some help. I toggled the hold switch as instructed, made sure that the iPod was hooked up to a charge, pressed the select and menu buttons until the Apple icon came up, but then I still just get the iPod with the sad face on it telling me to log into Apple support.
    What can I do now? Thanks.

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • Sad face on ipod mini

    I have a ipod mini , sad face pops up, cant play at all, how do i fix this problem, can anyone help
    thanks

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/ipod/download/
    http://www.apple.com/itunes/download/
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iPod Updater and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iPod Updater and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

  • My ipod screen shows " this ipod touch hasn't been backed up in 10 weeks .backups happen when this ipod touch is plugged in locked and connected to wifi" ipod screen is locked and not opening .any solution

    my ipod screen shows " this ipod touch hasn't been backed up in 10 weeks .backups happen when this ipod touch is plugged in locked and connected to wifi" ipod screen is locked and not opening .any solution

    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then go to Settings>iCloud>Storage and Backup and either turn off iCloud backup or backup to iCloud

  • HT2173 i get a flashing face and question mark when switching on, but computer stays on this screen?

    help please I have two other Imacs and when I switch them on I get a flasing face and question mark come up in the middle of the screen, and they continue to flash with nothing else happening apart from a loud fan noice after a while?

    On what Mac running what version of OS X?

  • My MacBook has question marks on all folders and won't run ANY program. Help!

    A week ago I was editing some photographs in Photoshop CS 5 extended. My computer has been running slow for a while so I thought that I would finish these files and then clear it of some photos since I know I've recently uploaded several gbs onto it.
    The next day it was frozen. I had to shut it down and restart. It came on and now every folder has a question mark on it and none of the programs will open. They just bounce up and down and then the menu bar says Application not responding.
    I have no idea what I need to do. I was going to update to Lion but I'm unsure if that's what I should do or if it needs some TLC from the apple store.
    Help?

    A professional will image your drive and attempt a bit by bit file recovery method directly from the drive itself.
    You see when you delete something, it's not quite erased yet, but the space the file took is available to be overwritten, so it's only a matter of time before that occurs and the file is really gone.
    So they will recover what they can, and then restore your machine and it's software and return the recovered files.
    The TimeMachine is certainly going to assist, good thing you got it.
    The trick is to hire someone and quit using the computer until they rescue you, show you in person how to rescue yourself .
    Good Luck

  • My iMac has a blinking question mark folder on it and won't let me boot.

    I have a late 2009 27 inch iMac whos hardrive failed a while back. A couple days ago i decided to pop in a new hard drive in it, the same brand, just different capacity. I wanted to put windows on it, and tried to boot it with pressing c on the keyboard at startup but encountered a few problems.
    When i power on my imac the screen is just a blank white screen for about 20-30 seconds. During this time, any devices plugged into the USB ports do not work. My mouse is not lit up, and my keyboard will not react to pressing caps lock, num lock etc. After that 20-30 second period the folder with the blinking question mark on it pops up. I tried holding C, as well as windows key and C but nothing seems to make the mac recognize i want it to  boot from other devices.
    The hard drive i installed is empty (obviously) So i'm not sure if its an issue with the way I installed the hard drive (pretty sure i did it right) or another issue that may involve trying to put windows on it. Also worth noting is im using a normal USB mouse, and a normal USB keyboard, not mac devices. I'm willing to put OSX on this computer if its necessary to make it work, but right now all i can get on it is that white screen and then the blinking folder. Does anybody have any idea how to fix this?

    Drive Partition and Format
    1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    When formatting has completed quit Disk Utility and install OS X.

  • I have installed new hard drive to iMac intel 2007 model and all I get on the screen is a grey question mark, tried system disk and now that's stuck in drive and just spinning around, any help please

    Sorry put all question on subject line. As I said fitted new hard drive, but all I get is a folder with a flashing grey question mark. Tried system disk but that is now just spinning around in DVD drive and I can't get it out. Any help with these problems would help

    Sounds like the new drive is not being recognized. Could be it's a SATA3 drive with a 6Gb/s transfer rate and needs to be jumpered down to 3. But if the 2007 is 1.5, it may not work at all, even if jumpered down. Other possibility is a not properly secured cable or a cable that's come loose from the logic board.
    What is the model of the 2007 Mac? What's the new drive? Did you do the installation or was it done by a shop?
    You can find your model here. Look next to Standard Hard Drive:
    http://www.everymac.com/systems/apple/imac/index-imac.html
    Message was edited by: WZZZ

  • Ipod mini hard drive goes crunch and now get Sad face with IPOD

    I've notice that after I installed new ITUNES and Updater software, my mini has the following problems:
    1. Click to the song and it just sits there and then it might skip over a the next song or songs before playing, like it is frozen
    2. I hear the hard drive - spinning and hear this crunching sound -
    3. Now I get the sad face with the ipod icon
    So would restoring my ipod help or should I take it and get it fixed, and how much would that cost
    Su

    Su,
    Is this noise you describe really a crunching noise - like a can being crushed, or more of a rhythmic or repeating clicking noise? It is normal for a drive to amke clicking sounds as it reads and writes to the drive. When this noise becomes rhythmic and repetitive, it can be a problem. If it is indeed a click-click-click type of noise or pattern, it could be that the drive is stuck. This can sometimes be corrected by tapping the iPod's left or right side against your palm firmly. I have revived several iPod mini's this way, and have not had it produce any ill effects. However, do note that you try this at your own risk and only if you are comfortable with the possibility or doing more damage. However, my opinion is that A) The iPod doesn't work right now, so there isn't much to lose, and B) you could save on a costly repair if it DOES work.
    Kyle-

Maybe you are looking for

  • How to execute a .exe file in java(Jsp) without using a process ???

    Hi All , How to execute a .exe file in Jsp without using a process ??? ... Is it Possiable ????

  • Ex3 in Premiere

    Hi, Premiere dosen't seem to recognise my EX3 footage, it shows up the files in the BPAV folder structure in the media browser but when I try to import them it says 'the file has no audio or video streams'. I think they are XDCAM right? I installed t

  • User Authorization for a Query

    Hi, I have assigned a single role to a user, in which I have authorization for all the Infoproviders, including authorization for reporting. The user is able to access most of the queries, except one query. If there is a problem, he should not have a

  • SWF export won't include URL link?

    To start off with I work for an agency, that, at present does not own Flash. I've created a web banner in After Effects, and then imported the FLV file into InDesign. [With the dimensions 120x600] But when I add a web hyperlink to a box [overlayed on

  • How would you go about limiting file upload

    I don't need source code, just want to know if it's possible or how to go about limiting how many files a user can upload. So far I can limit what types of files get uploaded. I can limit how big those files can be. Is it possible, or how would you g