Question marks replace apostrophes and quote marks incontextediting

Every time a client (www.edpilolla.com) pushes "Done" in InContextEditing, all of the quotation and apostrophe marks are converted to question marks.
EXAMPLE: "Please answer my question or I'll be stumped." Becomes: ?Please answer my question or I?ll be stumped.? 
This only happens with one client (www.edpilolla.com). He is logging into incontextediting using a Mac running Mozilla Firefox 3.5.5. to edit web book: http://edpilolla.com/stories/geek_sex/geek-sex_ch01.html
What do I need to do so that this client can edit pages with incontextediting without quotation marks and apostrophes becoming question marks after he pushes "Done"?

In your HTML...
Change this line:
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
to this:
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
that should fix the issue. Good luck & let me know how it works out for you.
-Tommy

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