Question on creating an email subscription

Running Service Manager 2012 SP1 RU4. We have a lot of email subscriptions set up to notify Support Groups when new tickets get assigned or the transfer of a ticket from one Support Group to another. The later is what I am interested in.
When I create the subscription, I chose "When an object of the selected class is updated" and "Incident" for the Targeted Class.
The Group/Queue Selection page which is next in the wizard has me confused. It says "Available queues" and all our Support Groups are listed with check boxes. What does this page actually do for you? I looked at many of our current subscriptions
of this type and all the boxes are checked. About 25-30 in all.
At first I thought that by selecting a queue here, it would allow me to select that queue in the criteria on the following page for Support Group but that doesn't seem to be the case. Even if I leave them all unchecked, I can still select any Support Group
I want on the "Additional Criteria" page.
Reason I am asking is because we seem to be experiencing some performance issues with SQL. Some workflows are randomly and intermittently not running or not running correctly. I have engaged MS and they believe it is SQL performance related. I am going through
all our workflows as a result of that. I also keep getting event ID 33610 (Warning) and it indicates a query is taking longer than expected. I am trying to streamline Service Manager here and reduce any unnecessary load.

It will most probably be sent, as you are selecting queues, but you are assigning to and from groups.
Queues in SCSM play a security role, because they work in conjunction with SCSM user roles to constrain access to a single type of work item (incident, problem, change) based on specified criteria.
So to be more specific, a queue can only have one type of work item, sharing a common logic.
In your case it won't matter whether you'll select or deselect the different queues, as you are specifying further criteria, based on Groups.
Going back to the actual problem - there are some general ways to improve the overall performance:
Service Manager Performance
https://technet.microsoft.com/en-us/library/hh519624.aspx
There is also a pretty good blog from Travis Wright about troubleshhoting workflow performance:
Troubleshooting Workflow Performance and Delays
http://blogs.technet.com/b/servicemanager/archive/2013/01/14/troubleshooting-workflow-performance-and-delays.aspx
Those might help you further, but no matter what you do if your bottleneck is at the SQL server, you will not get rid of the symptoms. Sufficient IOPS and most important small latency is what you need. You can measure them using various tools.
Regards,
Stoyan

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Working in test environment. Need help with creating a notification subscription

I am pulling my hair out here. Whatever I have left. I am experimenting in my test environment. I am trying to create a notification subscription. Under criteria, when I select Support Group, I only have a choice of 3. Since my test is a copy of Prod, I
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if OOB when creating an email subscription the Support Group check box above points to the List Incident Tier Queue, how does one change that to point to the Service Request Support Group? There has to be a change somewhere else that allows it to point to
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You can't change that. The Support Group property defined on the Incident class is an enumeration property that uses the IncidentTierQueue enumeration (list). This property's proper name is "TierQueue".
The Support Group property defined on the Service Request class is an enumeration property that uses the ServiceRequestSupportGroupEnum enumeration (list). This property's proper name is "SupportGroup".
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If, in your production environment, you have a bunch of options in your Incident's "Support Group" property beyond Tier 1, Tier 2, and Tier 3, then somewhere in your production environment is an MP that contains those new properties. That MP happens
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Now, as you say, if there are a bunch of list values in the Incident support group in your production environment, then you need to import that MP into your test environment. Then, when managing Incident criteria, you'll be able to choose from all of those
options.
Furthermore..let's say that your support groups are only defined in the ServiceRequestSupportGroupEnum..then you can't use them in your Incident criteria. Neither in your test nor your production environments. The IncidentTierQueue enum has to be updated
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Lastly (if the above is true)..are you sure you want to create an Incident subscription and not a Service Request subscription?

Hello. I am trying to create an email address for my iPod touch 5G. It will verify for awhile ask me the SSl question, and fails all the verifications please help!

I am trying to create an Email address on my iPod and always fails. can anyone give me some solutions?

Bt SSI do you mean your security question answers?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
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For general information see:
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I can't create rescuse email to change security questions. Please helps me create rescuse email

I cant create rescuse email to change security questions. Please helps me create rescuse email

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset :https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing the number for Apple in your country and ask to talk to the Account Security Team : http://support.apple.com/kb/HE57

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I know how silly the title is, but anyways I am going to ask this question...
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Hi Dhananjay,
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How do I create an email list sign up form for my iWeb website?

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I can't create an email address.

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Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
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     2. Fill out and submit this form. Select the topic, Account Security. You must
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Note: If you have already forgotten your security questions, then you cannot
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Mail does not create new emails based on the highlighted mailbox, but rather the receiving mailbox of whatever individual email happens to be highlighted. This was not the case prior to Lion. Is this a bug or an error on my part?

Mail does not create new emails based on the highlighted mailbox, but rather according the receiving mailbox of whatever individual email happens to be highlighted. This was not the case prior to Lion. Is this a bug or an error on my part? (I do have the setting for creating new emails from the highlighted mailbox checked.)

The questions about time was not only because of thinking about the Time Machine, but also possible impact on recognizing which messages remaining on a POP server (doesn't apply to IMAP) have been already downloaded. In the Mail folder, at its root level, in Mail 3.x there is a file named MessageUidsAlreadyDownloaded3 that should prevent duplicate downloading -- some servers may not communicate the best with respect to that, and the universal index must certainly be involved in updating that index file. If it corrupts, it can inhibit proper downloading. However, setting the account up in a New User Account and having the same problem does not point that way, unless your POP3 server is very different from most.
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Henrik
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Henrik
LV since v3.1
“ground” is a convenient fantasy
'˙˙˙˙uıɐƃɐ lɐıp puɐ °06 ǝuoɥd ɹnoʎ uɹnʇ ǝsɐǝld 'ʎɹɐuıƃɐɯı sı pǝlɐıp ǝʌɐɥ noʎ ɹǝqɯnu ǝɥʇ'

Hi Molly,
Looks like it works. THe selection is still available at the bottom (below Submit Post), but is not selected.
Thank You!!

AR Customer Setup: Communication Type Email Creates Two Email Entries

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In AR Receivables > customer > entry > (B) account details > (T) communication or >Contact roles. While creating new customer contact communication type emai entry, upon entering email address, type as email and saving it, oracle defaultly creates another entry with same address and type as E-mail. So every time i create on email contact email address, it creates another similar with E-mail type.
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Thanks

Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Data Driven EMail Subscription in SQL Server Reporting Services...

Hi,
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Please give us a suggestion to overcome this problem.
Thanking You...

Hi David,
Thanks for your comments. We understand the Data Driven subscription, but we dont know how to write query for this subscription. here is our scenario.
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We have Site parameter (All Sites (default), C004, C007 etc....) and also date range parameter (Start Date, End date) (which are not defaulted in the report) and other 2 parameters. Here we need to send the report to different recipients based on the site. C004 report results should be develivered to one recipient, C007 site results should be delivered to another recipient and so on....
As we are new to Data driven subscription, can you explain how to create table that will be saving the email recipients list and the query that we are specifying in the Data Driven Subscription. Please help us to how to create the data driven subscription for the above scenarion.
Thanks and Regards,
Sundarrajan.G

How to create trusted emails in java

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Here are a few links to give you a better start this time:
[Forums FAQ|http://wikis.sun.com/display/SunForums/Forums.sun.com+FAQ]
[Getting started|http://wikis.sun.com/display/SunForums/Tips]
And very important:
[How to ask smart questions|http://catb.org/~esr/faqs/smart-questions.html]

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When I add a new user to a SQL Server (In SSMS), I can add an AD Group or user, and SQL server will verify their login name. It will reject if wrong and let me search Active Directory and verify names. In MS Outlook I can start typing an email
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Is there Intellisense on the Report Server, so when I make a role assignment (giving permissions like Browser to a user) it checks their login or even completes it for me.
Is there Intellisense when I add email address to a subscription?
Was wondering if this is a setting I can turn on, or if it is just not available.
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Mike

Hi Computermike,
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https://connect.microsoft.com/SQLServer
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Best Regards,
Simon Hou

How to create multipme email draft throught Adobe email send function

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I can have multiple drafts when I creating new emails from outlook. No problem.
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I can't add a picture here, so I'll explain how to get the error step by step.
1. Open the Adobe Reader > open a pdf file > click file > send email > Outlook email draft should pops up.
2. Open the FoxitPdf reader > open a pdf file > click Share button > click email.
3. Should see an dialog box about a dialog box.
My question is how can I unlock it?

Hi,
I did reproduce this problem on my machine, with both products you mentioned. It seems like the Outlook program is locked when we send the .pdf file from the applications to Outlook Draft. However, when I did the same with a Word document, the issue didn't
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As a workaround, creating a new message and dragging the .pdf files to the new message won't cause the problem.
Regards,
Melon Chen
TechNet Community Support

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