Question re authorising my computer

I installed Digital Editions and tried to authorise my computer but got a message saying "Activation Server Error - Code E_AUTH_NOT READY". What does this mean? What do I do now?

Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
E_AUTH_NOT READY is another common incorrect message.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

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How can I authorise my computer when the email address no longer exists

Yesterday, due to software problems I had to have my computer wiped. I reinstalled iTunes and loaded all my music, films etc back on (these are kept on a hard drive) with no problems. I now have about 120 songs/videos that will not play as they were purchased with an email address that no longer exists. iTunes keeps asking me to authorise my computer but I do not know the password. Is there any way I can get these purchases back? Not techy at all, please help, I've been at this all day!!!

You will need to call Apple at 800-275-2273 and ask for the Account security department. They will have you sign into the My Apple ID site at id.apple.com using the Manage Apple ID button and generate a temporary support pin. It can be found in the lower left corner of the Password and Security section once you log in.
Once you give them the support pin, they will ask for one other piece of information from the account in order to verify that you own it. This can either be one of the current security questions, the credit card linked to the account, a device serial number, or a device verification code that they can send you.
Good luck!

I Tunes will not ley me play purchased songs from a computer that is broken, and from a previous e-mail address. I am at my wits end, as whenevr I try to authorise the computer I am using with my dead e-mail address. Any suggestions please?

i Tunes will not let me play purchased songs from a computer that is broken, and which has a previous e-mail address. I am at my wits end, as whenever I try to play the songs I receive a message to authorise the computer I am using with my dead e-mail address. I end up in a mess, changing I-Ds, etc. I have paid an IT company to sort things out, with some success, but still I keep getting thiese messages. Surely iTunes should be less complex than this. I am not brilliant with IT, but not at all stupid. Any suggestions please?

1. The forum suggestions and feedback section is not the proper section of this forum, as you question/issue is not an idea or feedback about this forum.
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I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????

please help me thank you!!!
I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????

Thank you for your help, it is now fix.
Envoyé de mon iPad
Le 2014-11-15 à 15:45, kglad <[email protected]> a écrit :
I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????
created by kglad in Downloading, Installing, Setting Up - View the full discussion
attaching a screenshot of the exact error message would help, if the link below does not.
Sign in, activation, or connection errors | CS5.5 and later
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How do I authorise this computer?

I got a new laptop for christmas and wanted my ITUNES to be on my laptop not my old computer (which is going to have a funeral soon)
at first i didnt know how to transfer songs but then i found ITunes Match which was very helpful
Now here comes the problem.... i got all my songs now but i need to sinc my brothers itouch 4 (there is a few songs that i want off of it)
but when i signed into the account to get the songs a bubble popped up saying
"Your computer is not authorised"
you must authorise this computer before you
enable auto-down-loads on this computer
My question is how do i authorise my computer???
please help asap

https://discussions.apple.com/thread/3619849
one of the support documents you can find through this link discusses how to authorize and de-authorize computers.

HT1420 How can I de-authorise a computer I no longer own

How can I de-authorise a computer I no longer own

Use the Deauthorize All function described in the article you asked this question from, or if that's not an option, the link to contact the iTunes Store staff.
(98213)

I have an Adobe ID & Password, but still can't authorise my computer?

I have an Adobe ID & password, but still can't authorise my computer, please assist.

Why has this question from April not been answered?! I just bought an iPad Mini and can't authorise my Adobe ID. I am trying to download books from my local public library through OverDrive, which I have been doing for years on my PC and my iPad but it's not working on my brand new Mini. When I click on a book that I've 'checked out' in my Bookshelf (in the 'library') it opens up the Adobe Authorisation window, which says, 'To use this eBook you must first authorize this application with an Adobe ID.' I enter my email address and password, click on Authorize. Then I get a pop up message that says: 'Adobe ID. This Adobe ID is synced to OverDrive. Would you like to log in to OverDrive and restore this activation? No/Yes.' When I click on Yes it takes me to an OverDrive window, asking me to 'Sign in to your OverDrive account'. I log in via Facebook, it opens up the Personal details page of Account Settings. I click Save, then it says 'Your account settings have been updated.' Then nothing else happens. When I go back into my OverDrive Bookshelf I have to do the whole process over again. Obviously the Adobe ID is not authorising somewhere along the line.

HT201272 I dont understand how I can purchase a song from itunes and it WILL not transfer to my iPhone? What is the purpose of paying for music in the first place? I have authorised my computer. I have authorised manual transfer. I can transfer every song

I've purchased music from iTunes and CANNOT drag to my iPhone...WHY? I have clicked manage myself and authorised my computer. What is the point of buying music if you cannot transfer from iTunes to an iPhone? I can happily transfer my CDs.????? I have the latest update on my iPhone and iTunes.

Media was moved via external hard disk, and I think I moved the iTunes Media folder after consolidating it.

I've bought a track, authorised the computer, but skips and doesn't play?? Help?

Hi,
I've bought a track from iTunes ("Strokin" by Clarence Carter). Every time i click to play it, it momentarily pops up before skipping. This happens in my iTunes Music Library and on my iPod. I've downloaded version 10.63, I've "authorised my Computer" (seem to have to do that frequently). Still no luck.
As a matter of principal, how do I go about getting my money back! I'm getting v frustrated. I've loads more tracks I want to buy on iTunes but reluctant with lack of success.
Any thoughts or advice?
Henzala

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the problem tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

I want to access my itunes library from my new laptop but need to authorise this computer and don't know how to do it?

I have a new laptop and want to access my itunes library but can't as I need to authorise this computer. Anyone know how to do that?

Press CTRL+B to enable the menu bar.
tt2

WHY DOES AUTHORISING MY COMPUTER NOT WORK?

After I've downloaded certain songs I can't play them and I'm asked to authorise my computer, so I do that and try to play the song but then I'm asked again to authorise my computer, and then again and again..... Sometimes it comes up that I've already authorised it. Does anyone know of any long term solution to this? iTunes support are useless as far as telling me what authorising means and how I can prevent it from happening again, although they usually manage to sort out the problem with the one song.
Also I'm using a Windows 7 32 bit laptop and that's all I have, no other devices, so there's no reason for any conflicts with authorising.

I'm afraid that only works if I've reported the song and then the iTunes advisor authorises me to download it again, or whatever it is that they do. I've tried deleting a song before reporting it but when I go to the store menu it just says that all purchased songs have been downloaded.

HT2045 itunes want's me to authorise my computer to listen to a track but it's already authorised.

I have just purchased a single form itunes & it's telling that I have to authorise the computer in order to play it. This has never happened before that I can remember. When I add my apple ID & Password it tells me the computer is already authorised. When I sync my ipod it just skips the track. I am not very happy that I have just paid for the track & I can't listen to it.

Delete and redownload it if doing so is free in your country.
(67858)

I cant seem to find the authorise my computer in the itunes store, can anyone help?

I cant seem to find the authorise my computer button in the itues store, can anyone help?

It's in the Store drop-down menu - in iTunes 11 on a PC press Alt-S and the Store menu should appear e.g. from a Mac :

Why is there a 5 computer limit fo synching with Itunes? What if the other 5 computers have crashed.hard drive dead how do I sync with a new computer if I can't "de-authorise" old computer??

I have a few (8) computers with some having died of old age and hardiac failure with itunes loaded and synced with my devices. Need to sync current content but cannot "authorise" another more youthful computer without access to the old dearly departed computers. What gives- was this scenario not foreseen. is there no other way to de-authorise a computer but to perform a resurrection of the dead?

Use the Deauthorize All command documented in this article.
(83812)

How can you authorise your computer to play music previously bought on another computer

How can you authorise your computer to play music previously bought on another computer

Open itunes, Click the word Store at the top of your computer screen, click Authorize

Question re authorising my computer

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