Question why my PDFs won't preview

I have uploaded two PDF files and they won't preview for me even though they are open access files. I never had this problem before. I always receive the message that the file can only be downloaded and cannot be previewed. I want to send the links to people, but now I cannot. I don't want to post the link publicly because there is confidential information in the PDFs. Can someone at Adobe contact me privately at [email protected] and I can then send the links and perhaps find an answer to this problem. I use the site for business purposes and this is very frustrating. Thanks for any help or insight you can give.

I'm sorry for the trouble - this was most likely due to a temporary problem that has now been fixed. Let us know if you continue to have the same issue.
Best,
Michelle

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******BUG******
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