Queue Track(s) Does Not Work

User Type: Free
OS: Windows 7
The play queue does not function properly after closing Spotify for the first time time. I have to keep re-installing Spotify to use the play queue, but after that, the play button appears grayed out while the play queue shows songs are still in the list. Please see the image below for an example.
An example of what happens.
I install Spotify Free for Windows 7 64-bit. Queue songs, then click play. Close software when I finish for the day.
Next day, re-open software. Queue song(s) will put the track(s) into my queue, but bottom section doesn't display song information, remains gray and non-interactive.
Only solution that works so far is re-installing Spotify every time.
I am playing songs on the internet, not local.
Restarting computer does not work.
I do have Spotify installed on an Android device, but I am not using Android and Windows 7 Spotify concurrently.
Thanks for your help in advance.

I normally don't like to say negative things about customer service because it's a difficult job, but I'll let this reply from Spotify customer service speak for itself. I now know I will leave this situation with more doubt than I had begun. ------Hello,
The reason that it isn't working very well is because you're a Free user.
If you were to upgrade to Premium, then you'll be able to use as you wish.
If you do have anymore questions then please do get back to us.
Takle care,
______________________________________BLACKEDOUT______________________________________
Spotify Customer Support
Did you know we have an extensive help section on our website? You can find it at https://support.spotify.com
"One good thing about music, when it hits you, you feel no pain"
Bob Marley------

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