Random play is not random

Hi -
In iTunes 11.1.1, "Random" plays the all the cuts from a given artist before moving on to the next artist. Are there any settings available that will help it be truly random? This happens whether I'm within a playlist, or in songs or artists.
This is annoying, and does not happen on my iPod, where random actually is random.
Thanks!

If you have a smart playlist for an artist, and you select that in the sidebar and then Shuffle, it will play all the songs in that playlist in random order. If you do not select a playlist, but Music, it will shuffle all the individual songs in your library if left on long enough. I wonder did you have a playlist selected. Also, in iTunes > File > Library press Organize Library.

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