Randomly turns off and on - World of Warcraft Wireless headset

Hi, first I want to say how I really enjoy this product. Mic sounds amazing and picks up even quiet sounds. Speaker quality is great, the effects on voice are a blast, and the illuminating is just a nice touch.
My problem is this:
I leave my headset plugged into the USB cable most of the time. The headset stays on even when I am away from my computer but the computer is always on so it should be charging. I notice randomly that it will disconnect and reconnect repeatedly.
Sometimes after it does this the blue light stays on but it won't connect. I press the power button once and it connects and I can hear and my mic works for a second or 2 then drops again. I keep trying to turn it on, and it turns off right away. My current fix is to turn it off for about 5 min and then start using it again and its fine. I am assuming that I am draining the battery faster than it is charging. Or is it something else? Which leads me to the question; when its plugged in to the usb, does it use usb power or battery power while its being charged simaltaneously.
Thank you for your time and help!

I had the EXACT same thing happen... snapped and now flopping. Tried to do the "create RMA" and it refuses to take the serial number. Bought these on 10-17-10 and they arrived on 10-27-10 with my new alienware, dell pointed me to Creative to get it taken care of and I'm getting NOWHERE with the site.
What do I need to do??

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The following Knowledge Base article provides some great troubleshooting steps for your issue:
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http://support.apple.com/kb/HT1476
Particularly:
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Verify that the outlet being used is working.
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If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
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Randomly turns off and on - World of Warcraft Wireless headset

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