RBAC or Mailbox impersonation setting
We use a product from Sherpa Software called Archive Attender to archive message content off to a different server and leave a stub in the message that allows the user to retrieve that content. I have a user called Super that is a member of the domain
admins group that is setup to access the users mailbox when the archive policy is being processed and perform the duties of extracting the message contents and creating the message stub.
The process has been working without any issues up to about a week ago when I started to receive an error “ERROR: Unable to open the MAPI store”. On the server that runs this process Outlook 2010 is installed and I can send and receive messages so
I doubt it is a corrupt mapi file. If in Exchange I right click on a mailbox and run the Manage Full Access Permissions” for that mailbox and add the user Super the archive process works. The only side effect that I see is in the Outlook Client
I also see that users mailbox listed.
My question is can I assign the user Super to a RBAC role that allows read / write access to all messages in all users mailboxes or should I be looking at some form of mailbox impersonation setting for the user.
How to configure Exchange Impersonation to enable a service account to impersonate all other users in an organization:
New-ManagementRoleAssignment -Name <impersonationAssigmentName> -Role applicationImpersonation -User <serviceAccount>
http://www.3cx.com/blog/docs/how-to-create-impersonated-user/
Cheers,
Gulab Prasad
Technology Consultant
Blog:
http://www.exchangeranger.com Twitter:
LinkedIn:
Check out CodeTwo’s tools for Exchange admins
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.
Similar Messages
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My mailbox behavior setting keep resetting how do I fix this?
I have an iPad 2 and I just realized that the setting that are working fine for my two Google Apps IMAP accounts on my iPhone 4 are not working so well on the tablet.
More specifically I am trying to make it so that whenever I delete a message it is moved to a folder called "Deleted Message" not the Gmail "Trash" folder. I go and select this in the mailbox behavior setting for each account and correctly back out of the menus by hitting "done". However, whenever I actually delete an email the setting have reverted back to sending the message to the "Gmail/trash" folder. It somehow keeps mysteriously resetting.
Any ideas how to make this work or what I did that is causing it to trip up?See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
the mailbox I set up has suddenly change the outgoing SMTP server to offline. Whatever I do I cannot edit it to become online
Hello Jeba1969
Use Connection Doctor to see what is causing it to be offline, like a incorrect password or a different setting for authentication. Check out the article below to get a start on troubleshooting your issues with sending mail.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Mail Setup Assistant
http://www.apple.com/support/macosx/mailassistant/
Regards,
-Norm G. -
I have an Outlook add-in that creates appointments to a load of Office 365 calendars. It used to work well but suddenly I have hit a problem.
The basic calling code is
Appointment appointment = new Appointment(exchangeService);
appointment.Subject = subject;
appointment.Body = body;
appointment.Location = location;
appointment.IsAllDayEvent = allDay;
appointment.LegacyFreeBusyStatus = LegacyFreeBusyStatus.Busy;
appointment.IsOnlineMeeting = false;
appointment.Save(SendInvitationsMode.SendToNone);
This still works fine on my own Office 365 mailbox but if I switch to another, using Impersonation, the Save line now throws the error "Set action is invalid for property."
There does not seem to be a problem with impersonation. The line
exchangeService.ImpersonatedUserId = new ImpersonatedUserId(ConnectingIdType.SmtpAddress, selectedUserEmail);
runs OK and afterwards the exchangeService's ImpersonatedUserID gives the correct email address.
If I look at the appointment object in the Watch window immediately after the line that creates it has run I can see that most of the properties have an entry like:
appointment.AdjacentMeetingCount' threw an exception of type 'Microsoft.Exchange.WebServices.Data.ServiceObjectPropertyException'.
Also, several properties including Subject are not listed in the expanded appointment object in the Watch window.
However, entering appointments.Subject explicitly in the Watch window does give the correct result.
I have used the floating watch to check the value of each property straight after it is set and each one is as expected.
I am at a loss as to what to check next and would be grateful for all ideas.
Mike VEThanks for the reply Jason. I did as you suggested and found that it was the IsOnlineMeeting that caused the problem. Once that was commented out everything worked as expected. On checking I see that this property is ReadOnly for everyone except the
organizer of the meeting. Clearly the Impersonate role is not regarded as the organiser.
I don't think it is going to matter so long as the user in whose calendar the appointment is created has fully access to the appointment, which seems to be the case.
Thanks for your help.
Mike VE -
SCOM warning about impersonation setting in sharepoint
SharePoint 2010 SP1 using Integrated authentication (AD) - we are getting a warning from SCOM saying that
SharePoint web.config for "impersonation Mode" causes security hole.
and referencing this kb article
http://support.microsoft.com/kb/306158 - which is a generic asp.net article - not specific to sharepoint. The particular web.config that SCOM is complaining about is at path "C:\Program
Files\Common Files\Microsoft Shared\Web Server
Extensions\14\TEMPLATE\IDENTITYMODEL\TRUST\web.config" which appears to be used for authentication with "Trusted authentication providers such as adfs" (according to this blog:
http://sharepoint.muhrman.se/2012/06/14/the-users-are-impatient-help-them-if-you-can/)
I can't find anything official documentation-wise regarding this particular web.config file - but I'm assuming that that web.config needs to have impersonate="false" set to properly do that authentication method (which we don't use) - but I would
really like something official that I can point to when I tell our operations guys that I want to leave the setting as-is.
Can anyone point me to something official on the need for that setting?
ThanksHi,
SharePoint utilizes .NET impersonation and NET Impersonation allows an application to run under the context of the client accessing an application.
By default, the impersonate is set to false in web.config file.
With the default setting, the ASP.NET thread runs using the process token of the application worker process regardless of which combination of IIS and ASP.NET authentication is used.
If you need to access the all the resources on the local computer, then you can enable the impersonation to true which will run as the Local System account.
You can refer to the links below for more details:
http://www.codeguru.com/csharp/.net/net_general/netframeworkclasses/article.php/c19531/SharePoint-Security-and-NET-Impersonation.htm
https://msdn.microsoft.com/en-us/library/aa292118(v=vs.71).aspx
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support -
Can't import mailboxes when setting up
Hi,
Just upgraded to Tiger, now setting up Mail. When trying to open Mail it tries to import old mailboxes in previous version (total twenty-five thousand messages). It gets to 21492, then crashes. I can't open Mail to import manually, since whenever I open Mail, it tries to import automatically, then crashes. Hitting "cancel" at this point closes Mail. There seems to be no option to just open Mail, then import later.Hi alletun.
The conversion from Mail 1.x to Mail 2.x is broken, but Mail crashing because of this is rare, so verify/repair the startup disk first (not just permissions), as described in the following article, in case there is some filesystem corruption that also has a bearing on this:
The Repair functions of Disk Utility: what's it all about?
Now, here’s an example of the most common variant of this problem and how to proceed in those cases:
Just upgraded, Most of my old Inbox is gone!
Your problem, however, is different in that you don’t even get past an incomplete conversion. If Mail stalls or crashes during the conversion process, you may try to identify the mailboxes that Mail is choking on, quit Mail, move those mailboxes out of ~/Library/Mail/ (e.g. to the Destkop), and trash any Envelope Index-named files you may see in ~/Library/Mail/, so that Mail re-creates the index and tries to import the remaining mailboxes again, then manually import the problematic mailboxes as Other.
<hr>
Alternatively, you may want to set up Mail from scratch and manually import your mail back afterwards. This would allow you to use Mail normally while solving the problem of importing the old mail as you see fit:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/. Move (not copy) the entire Mail folder out of there, to the Desktop.
3. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop.
4. Open Mail and set it up again from scratch. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and check that everything works fine.
5. You’ll have to re-configure all your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
6. Do File > Import Mailboxes and follow the instructions to import your mail from the old Mail folder that’s now on the Desktop. Import the Mailboxes folder first, then each of the POP-username@mailserver account folders, if any.
There are two ways to import Mail 1.x mailboxes into Mail 2.x. The obvious one is importing them as Mail for Mac OS X. But Mail 1.x stored mail in standard mbox format plus some additional support files, and this allows Mail 1.x mailboxes to also be imported as Other, i.e. as generic mailboxes in standard mbox format.
Importing as Mail for Mac OS X produces the best results when it works, because it takes into consideration all the files in the mailboxes, not just the mbox files where the messages are stored, and hence, allows information such as status flags to be preserved. Importing as Other, on the other hand, may work in cases where importing as Mail for Mac OS X doesn’t, because it looks at the mbox files only, ignoring the support files which is what Mail 2.x usually chokes on, but precisely because of that, information such as status flags is lost and previously deleted messages may reappear.
Hence, you may try importing as much as you can as Mail for Mac OS X, then import the problematic mailboxes as Other.
Note that what Mail asks for when importing depends on the format chosen. Mail always asks for the folder that contains the “things” to be imported. If Mail for Mac OS X is chosen as the data format, the “things” to be imported are the *.mbox folders, so you must choose the folder that contains them, not the *.mbox folders themselves. On the other hand, if Other is chosen as the data format, the “things” to be imported are the mbox files, so you must choose the *.mbox folders that contain them in that case.
Note also that some of the mailboxes now on the Desktop may have already been partially converted to the new *.emlx format during the previous (failed) attempt to convert them in place. If you tell Mail 2.x to import as Mail for Mac OS X a mailbox that already has a Messages folder, Mail will simply ignore the Mail 1.x files present there. If the mailbox was successfully converted to the new format, that’s fine, but if the conversion was incomplete, that’s not what you want.
As a result of doing all the above, some messages may be duplicated. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there. -
RBAC / Role Based Security Set Up in R12
We are working with a 3rd party consulting organization to implement Role Based Access Control in E-Business Suite R12. We have approximately 50 users and with 35 responsibilities today and are currently in the process of designing our role based security set up. In advance of this the consulting company has provided us with effort estimates to cutover from the current responsibility structure to RBAC. We are told this must be done while all users are off the system. The dowtime impact to the business is very high, expecially considering our small user base.
With RBAC cutover downtime estimates such as these I can't understand how any company larger than ours could go live with it?
Does anyone have previous Role Based Access Control implementation experience in EBS R11i or R12 and could provide some insight on their experience and recommendations, best practice for cutover to mitigate impacts to the business as we cannot accept the 90 hours of downtime outlined by the consulting company below?
Disable users old assignments:
*12.00 hours*
Disable Responsibilities targeted for the elimination:
*12.00 hours*
Disable Responsibilities targeted for the elimination:
*16.00 hours*
Setup OUM options and profiles:
*6.00 hours*
Setup Roles and Hierarchies:
*14.00 hours*
Grant Permissions:
*12.00 hours*
Setup Functional Security and disable the obsolete responsibilities:
*12.00 hours*
Setup Data Security and disable the obsolete data accesses:
*6.00 hours*
Total *90 hours*
Note - all activities must be performed sequentially*
Any advice or experiences you could share would be extremely valuable for us. Thank you for taking the time advance to review & respond.On Srini`s comments "Creating Roles.. will have to be done manually "... I would like to know will the same approach be followed for PRODUCTION instance also. Say if we need to create 35 responsibilities and 50 roles so should this be done manually in PRODUCTION.
I have not worked on this but I know that in my previous company this was done using scripts. Need to find more on this. -
Hi, I have a number of mailboxes configured for sharing.
For those users who have full access rights (given via EMC) the mailboxes automatically appear in Outlook 2010.
However for one of those mailboxes the users recieve the following error when they try to access it:
"The Set of Folders cannot be opened. Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance."
Meanwhile the users' primary mailboxes continue to work as normal, as do the other mailboxes that have been shared with them.
The output of get-mailboxpermissions for the problematic mailbox is the same as the output for a full working one.
If I add the mailbox to my account (as though I was using Outlook 2003) it allows me access, however I then have the situation of having the mailbox listed twice, one working the other not.
How do I get this mailbox to behave as expected?
Many thanks
NickSo the problem returns. I'm not sure what we did to work around it, the users who were having the problem have left and the new batch are now encountering it.
I have issued the following command on the Exchange Server (one site, one server, all roles, only a default throttling policy exists):
$a = Get-ThrottlingPolicy | where-object {$_.IsDefault -eq $true}
$a | Set-ThrottlingPolicy -RCAMaxConcurrency 40
The result of Get-ThrottleingPolicy is:
RunspaceId : 8bc47cdf-a695-47f0-b31e-e6ffba6aed66
IsDefault : True
AnonymousMaxConcurrency : 1
AnonymousPercentTimeInAD :
AnonymousPercentTimeInCAS :
AnonymousPercentTimeInMailboxRPC :
EASMaxConcurrency : 10
EASPercentTimeInAD :
EASPercentTimeInCAS :
EASPercentTimeInMailboxRPC :
EASMaxDevices : 10
EASMaxDeviceDeletesPerMonth :
EWSMaxConcurrency : 10
EWSPercentTimeInAD : 50
EWSPercentTimeInCAS : 90
EWSPercentTimeInMailboxRPC : 60
EWSMaxSubscriptions : 5000
EWSFastSearchTimeoutInSeconds : 60
EWSFindCountLimit : 1000
IMAPMaxConcurrency :
IMAPPercentTimeInAD :
IMAPPercentTimeInCAS :
IMAPPercentTimeInMailboxRPC :
OWAMaxConcurrency : 5
OWAPercentTimeInAD : 30
OWAPercentTimeInCAS : 150
OWAPercentTimeInMailboxRPC : 150
POPMaxConcurrency : 20
POPPercentTimeInAD :
POPPercentTimeInCAS :
POPPercentTimeInMailboxRPC :
PowerShellMaxConcurrency : 18
PowerShellMaxTenantConcurrency :
PowerShellMaxCmdlets :
PowerShellMaxCmdletsTimePeriod :
ExchangeMaxCmdlets :
PowerShellMaxCmdletQueueDepth :
PowerShellMaxDestructiveCmdlets :
PowerShellMaxDestructiveCmdletsTimePeriod :
RCAMaxConcurrency : 40
RCAPercentTimeInAD : 5
RCAPercentTimeInCAS : 205
RCAPercentTimeInMailboxRPC : 200
CPAMaxConcurrency : 20
CPAPercentTimeInCAS : 205
CPAPercentTimeInMailboxRPC : 200
MessageRateLimit :
RecipientRateLimit :
ForwardeeLimit :
CPUStartPercent : 75
AdminDisplayName :
ExchangeVersion : 0.10 (14.0.100.0)
Name : DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc58a9
DistinguishedName : CN=DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc5
ettings,CN=Our Org Name,CN=Microsoft Exchange
onfiguration,DC=domain,DC=internal
Identity : DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc58a9
Guid : a274d3ec-f2f8-43c3-ad26-6b960924ef0e
ObjectCategory : domain.internal/Configuration/Schema/ms-Exch-Throttling-Polic
ObjectClass : {top, msExchGenericPolicy, msExchThrottlingPolicy}
WhenChanged : 07/06/2011 10:24:47
WhenCreated : 07/06/2011 10:24:41
WhenChangedUTC : 07/06/2011 09:24:47
WhenCreatedUTC : 07/06/2011 09:24:41
OrganizationId :
OriginatingServer : OneOfTheDCs.domain.internal
IsValid : True
But the problem remains. Do I need to adjust anything else for this value (40) to become active? The documentation implies that the above is required on a CAS, however there is mention of registry settings but no guidance on whether these are required if
the above is used.
When I create a second profile via Mail (in control panel) for the shared mailbox and then start outlook using this profile I am able to access the mailbox as expected. This is running in the context of the user who cannot access it from her
default Outlook profile.
Many thanks -
So I'm having yet another rather annoying problem with this E52. Now it seems that each time I restart the phone the chat wizard reappears on the standby screen, and the email wizard starts. I believe this is related to the fact that no default mailbox is set. Even though I have two mail boxes setup already.
When I try and define a mailbox it just tells me that no mailboxes are found and asks if I would like to create one now (even though I have two functioning mailboxes defined already). After going through the steps to define another mailbox guess what? Still no default mailbox defined and I get to start all over.
This is running on the latest firmware: 051.018
So a few questions: 1) Is there a fix for this, and 2) is anyone else experiencing this problem?this also affects mail key. It appears that this issue affects any feature that needs mail box list
-
How do I add custom mailboxes within mail account set up on IPad
I set up a mail account on my IPad. Works Fine
On My mac I have custom mailboxes I set up for customers as well as Saved items. I synced my IPad through ITunes ( selecting to Sync Mail accounts), but these mailboxes didn't come over.
How can I set up custom mail boxes within a mail account on the IPadHaha, I asked for that.
I get the error "Unable to verify account information" whenever I try and add the account (note I've hidden my email address in the picture) -
Powershell for setting all user set-mailbox -maxreceivesize
hi,
i can't get my exchange powershell script to change 'set-mailbox * -maxrecievesize 40Mb', please help.
thanks.In Exchange (2010) there are four different places where you can set delivery size restrictions.
1. On the complete Exchange Organisation.
Console: Global Settings -> Transport Settings
Shell:
Get-TransportConfig %organizationname% | Set-Transportconfig %organizationname% -MaxReceiveSize 50 MB
Get-TransportConfig %organizationname% | Set-Transportconfig %organizationname% -MaxSendSize 50 MB
(you can find your organisationname with this command: Get-OrganizationConfig | ft name)
2a. On a specific Receive Connector.
Console: Server Configuration -> Hub Transport -> Receive Connectors
Shell: Get-ReceiveConnector %connectorname% | Set-ReceiveConnector %connectorname% -MaxMessageSize 25 MB
2b. On a specific Send Connector.
Console: Organization Configuration -> Hub Transport -> Send Connectors -> $connectorname% -> General
Shell: Get-SendConnector %connectorname% | Set-SendConnector %connectorname% -MaxMessageSize 25 MB
3. On a specific User.
Console: Open User Mailbox -> Mail Flow Settings -> Message Size Restrictions
Shell: Get-Mailbox %emailaddress% | Set-Mailbox %emailaddress% -MaxReceiveSize 10 MB -
Right way to refer to a sub-mailbox in Mail from AppleScript
Working through an AppleScript to scan MailBoxes in Mail.
The mailboxes are organized as subfolder
Customers
.....CustomerA
.....CustomerB
repeat with theMailbox in every mailbox
set currentMailbox to theMailbox
set mailboxName to the name of currentMailbox
try
set messages_list to every message of mailbox mailboxName
results in
"--> error number -1728 from mailbox "CustomerA"
It works for mailboxes that are not subfolders.
Message was edited by: Kevin Cossaboonjust get rid of the name line. it's quite redundant and messes things up as it chops of the name of the ambient mailbox..
set messages_list to every message of theMailbox
and the full script should be
<pre style="
font-family: Monaco, 'Courier New', Courier, monospace;
font-size: 10px;
margin: 0px;
padding: 5px;
border: 1px solid #000000;
width: 720px; height: 335px;
color: #000000;
background-color: #ADD8E6;
overflow: auto;"
title="this text can be pasted into the Script Editor">
set ExcludeList to {"Keep", "Trash", "Sent Messages", "Drafts", "Deleted Messages", "Archive"} -- mailboxes you don't want to search
set DestinFolderName to "Archive" -- mailbox to move messages to. If you want to just delete them, leave it blank.
set StaleTime to 160 -- days old the message must be before moved or deleted
set ShowMailboxesProgress to true -- determines if you want the "Processing" box displayed for each mailbox
tell application "Mail"
set everyAccount to every account
-- Get acount-specific mailboxes
repeat with eachAccount in everyAccount
set everyMailbox to every mailbox of eachAccount
set accountName to the name of eachAccount
repeat with theMailbox in everyMailbox
set currentMailbox to theMailbox
set mailboxName to the name of currentMailbox
if mailboxName is not in ExcludeList then
if ShowMailboxesProgress then
display dialog "Processing folder " & mailboxName & " in account " & accountName
end if
try
set messages_list to every message of mailbox mailboxName
repeat with i from 1 to number of items in messages_list
set theMessage to item i of messages_list
set difference to ((current date) - (date sent of theMessage)) div days
if difference is greater than StaleTime then
if DestinFolderName is not equal to "" then
move theMessage to mailbox DestinFolderName
else
delete theMessage
end if
end if
end repeat
end try
end if
end repeat
end repeat
-- Get global mailboxes
repeat with theMailbox in every mailbox
set currentMailbox to theMailbox
set mailboxName to the name of currentMailbox
if mailboxName is not in ExcludeList then
if ShowMailboxesProgress then
display dialog "Processing folder " & mailboxName
end if
try
set messages_list to every message of theMailbox
repeat with i from 1 to number of items in messages_list
set theMessage to item i of messages_list
set s to the subject of theMessage
set difference to ((current date) - (date sent of theMessage)) div days
if difference is greater than StaleTime then
if DestinFolderName is not equal to "" then
move theMessage to mailbox DestinFolderName
else
delete theMessage
end if
end if
end repeat
end try
end if
end repeat
display dialog "Finished!"
end tell</pre>
Message was edited by: V.K. -
Unable to move message - the message could not be moved to the mailbox trash
Hi, I have a yahoo email account and suddenly I am unable to delete emails and send them to trash. This is occurring on my iPhone 4 and iPad. I've been through the forum and tried every suggestion, including:
1. Going into settings, mail etc and into advanced and making sure the deleted mailbox is set to trash
2. Turning the mail account off then on again
3. Resetting my iPhone and iPad
Still unable to delete items. I've also tried emptying my trash mailbox in hope that it was full...but nothing!
Any help/advice would be much appreciated! Thanking you in advance!Did you have Hotmail set-up with Android prior? I did, and if you did too, you have the same problem, and this is how to solve it.
From your desktop computer, the Hotmail (or Outlook) website uses the folder "Deleted" for your deleted messages as default. On your iPhone, the deleted folder's name by default is "Trash".
When I had my Hotmail with Android, it created a folder Trash for deleted messages, and it's creation was amongst all my folders. So when you go back and look at Hotmail from your desktop, you will see a folder Trash, in addition to the default Deleted. My Trash folder had all the emails I deleted from my Android.
That said, with the manual folder Trash that was created, when trying to set-up Hotmail now on iPhone, because I already had a folder Trash, it conflicted with the default "Trash" folder it wanted to created, so it didn't create it, being the reason why you can't delete emails, because it doesn't have the defaulted "Trash" folder to go to.
The solution is to delete the folder "Trash" from your desktop, uninstall Hotmail from your iPhone, and re-install, and it worked, the defaulted "Trash" was then created, alongside the "Sent" and "Junk". -
How to read outlook mailbox and create corresponding e-mail activities in CRM
On premises CRM 2013 SP1:
current configuration for incoming and outgoing:
all of the users in our organization use Microsoft Dynamics CRM for Outlook as the incoming
and The E-mail Router is used to send outgoing e-mail that users create in Microsoft Dynamics CRM.
my requirement:
We have a mailbox that sits on outlook 2013.
Requirement is to read all email messages reaching this mailbox and then create corresponding e-mail activities in CRM.
what are the possible solutions for this?Create a Queue in CRM with the same email address as that Exchange mailbox.
Set that Queue's incoming mail option to "Email router".
Go to the Email Router, confirm that your incoming settings work, then load the CRM settings. You should see that Queue as an incoming option.
Validate and publish the Email Router settings with the updated Queue.
That will let CRM receive mail on that Exchange mailbox. And if that mailbox is for a CRM user and not a generic mailbox, change the CRM settings on their User account instead of a Queue.
The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions. -
Smart Mailboxes don't work with the junk folder
I've had a Smart Mailbox that worked for many years, but now it wont. This Smart Mailbox is set up like this:
Contains messages that match all of the following conditions:
Message is in Mailbox Junk
Subject Does not contain *VL-JUNK*
Subject Does not contain *SL-JUNK*
And that's it. *SL-JUNK* is put into the subject lines of suspected emails by my email hosting company. The reason I have this smart mailbox is to double check emails that Mac Mail thinks are junk but aren't. It's a system that has worked great until recently.
I've noticed that when I change the Smart Mailbox to this:
Contains messages that match all of the following conditions:
Message is in Mailbox Junk
Nothing populates the mailbox. Are Smart Mailboxes no longer able to pull emails from the Junk folder?
Thanks!go to mail preferences->general and make sure that the box "when searching mailboxes include results from Junk" is checked. if it's checked already uncheck and recheck it.
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