Re: Account Cancellation

Would like to cancel my account. I can't seem to do it. Please help.

putabirdonit72 wrote:
Would like to cancel my account. I can't seem to do it. Please help.
https://support.skype.com/en/faq/FA142/can-i-delete-my-skype-account?q=Cancel+account
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Iphone emails to PC, but exchange password and account cancelled.

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It means you can acces them and seach through your emails.
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e-mail itunes and ask:
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Hello,
I would appreciate some assistance.
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I paid my bill for Nov 26nd - Dec 25th, I switched to T-Mobile on the 20th (my number ported the same day).
I tried to log into MyVerizon after the number was switched to see if there was anything I needed to do to cancel my bill. It showed that I no longer could log into MyVerizon at that time.
I received the December bill (even though I have no service) and when I called I got sent to different departments (nobody could help), I finally got sent to billing who asked if I wanted to make a payment, I told her I didn't owe any money and she said I had to call another number to talk with a department that handles inactive accounts (but find it strange that she could have taken money).
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Account Cancellation

I have just cancelled my account following an unavoidable job move to the UK. I was informed that I had a 24 month contract for which I would have to pay 98 euro in penalties. I spoke to two support people in Loyalty and Billing both of whom were extremely nice. I understand that I had a contract which I am unablt to fulfil. However my point is that I signed that contract in good faith having been an Eircom customer for a good chunk of the last 15 years, I will also be moving back to Ireland following my work break. I was only asking if there was something that we could do regarding the penalties, for example redusing it by halves based on my situation. But no I was only offered the chance to "pass on" / divde account with new householders which would obviously void the penalty but still incur a charge of 20 odd euro (incredible as I would be getting them a new client!). As it happens this is not possible anyway. I have vented here only because I am fed up with the lack of customer service, which in comparison to the services (and deals) in the UK is medieval. I think at this stage it can pretty well be taken for granted that when I move home in 2 years and need a phone service for the rest of my life......it won't be Eircom. Thank you to the nice people on the phone who tried to help.

Hi DanM
Firstly I would like to thank you for your loyalty to eircom over the past 15 years. I fully understand that the contract situation would leave a bad taste and I do sincerely apologise for this however eircoms contracts do not have clauses in view of loyalty or relocation needs.
I will of course add your feedback to my reports and wish you the very best in your move and new job.
Many thanks
Al

How to cancel an account cancellation?

Hi, I've accidentally cancelled my subscription to the CC. Is it possible to reverse this?
Thanks in advance!

Hi, Luccimari, and welcome to the Community,
My condolences for your loss.
The family will need to contact Skype Customer Support directly. In order to close the accounts, they will need to provide documentation of the Skype accountholder's passing and possibly other details about the account(s) in question in order to prove the veracity of their request.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

ITunes account cancellation?

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Account Cancellation Request

I have been trying to cancel my account with Skype but its just not working. It would appreciate if I would recieve help for my request. Thank You

Hi, MichelleZ, and welcome to the Community,
Let us start all over: please review this information
'Can I delete my Skype account?'
and then contact customer service as noted in the instruction.
Here is a slightly annotated version of the instruction to file your request with Skype Customer Service. Hope this serves as a useful road map!
Kind regards,
Elaine
How can I contact Skype Customer Service?
Skype offers help and support through ... :
Email and Live chat (for eligible customers)
To get help with the issue you’re experiencing:
Go to the Support request page. You will be asked to sign on to the Skype website at this step.
Select the topic you need help with and the problem you’re experiencing. ... or the closest topic which matches your enquiry. Some information that might help with your problem is displayed. These are the FAQ articles pulled from the library for your review.
If you still feel that the information doesn’t help, scroll down to the bottom of the website page and click the Continue support request button at the bottom of the screen. Please note that the graphic, below, is for illustration purposes only, and is not a hyperlink to contact Skype Customer Service.
Select your contact method. (We recommend that you check our Skype Community first. No need to circle back here, as the Community is where you started!)
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
We don’t currently provide telephone support.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Talk account cancelled without notification

Dear Sir/Madam Can you please arrange for someone to respond to the email I sent to Olivia on 16th July 2012
Dear Olivia
I am contacting you in the hope that you will be able to succeed in resolving my unhappy status with British Telecom.
Services
BT Phone
BT Talk
BT Vision
BT Broadband
Some 3-4 weeks ago we experienced an issue with our BT Service. Our BT Talk and Internet were not working.
After several hours and phone calls I was advised by BT that we needed a new hub. I was also advised that to receive this new hub we needed to update our contract.
At the time I asked if all our current services would be resolved and continue including our internet phone, if I agreed. I was assured this would be the case and I also asked that a note be issued onto my account details as I felt pressured into agreeing a new contract to receive a service which I already paid for.
Several days, phone calls and hours (hanging on the phone) later, including delivery of two new Hub 3's, I have been told that my talk account was terminated that you no longer support this service, the new hub 3 has no port to support VOIP and that there is nothing that can be done to establish the service I had.
I have also been told that customers who do have an existing talk account will be supported until they no longer require it.
At no time have I asked for my talk account to stop. At no time was I advised that my talk account would stop when being re-contracted to obtain a hub which I was advised I needed.
To date I have been sent two new hubs which I do not need because in fact the original hub is working and it turns out that the issue was a major area fault. So I have been advised wrongly too.
My main issue is that the number we used on VOIP has been used to establish a new small business. (Which if successful we would transfer to a full time business service). In the meantime, due to my redundancy (twice in the past 18 months) you can imagine that funding has been quite tight. Along with the stress and time taken to establish advertising opportunities this has not been an easy time.
We have spent what marketing budget we have using the VOIP number as a contact point (The VOIP number was used purely to establish a trusted and professional rapport with potential customers and to distinguish from family calls on our main land line. )
Two years of establishing an advertising hard copy and internet presence using this number has just been wiped out.
To say that I am near to tears is an understatement.
I have been in touch finally with your customers in distress team. I had to hold on the phone two hours and speak to several people before this happened. They are very polite and would seem to do the best that they can given the tools they have. Unfortunately having a sympathetic ear is not enough. I have copied the last email received below for your information.
I have not replied to it yet. I am not happy that this complaint be closed. I agreed with Susan that she had told me she had done everything she said she would.
I have as advised contacted the business team who have told me they cannot retrieve the 01522 774296 number. If it had been a business VOIP number they would be able to. Why is the same technology not available to residential VOIP numbers?
What I need, is to retrieve the number in order that the goodwill and our investment of time and money in advertising is not lost.
I understand that if retrieved we will need to put this to a business account which will of course then cost us more money.
All in all after being a BT customer for over 30 years I am more than disappointed but I am taking measured steps to try and retrieve the situation and I would appreciate your support in doing the utmost possible to just help us get this number back.
Otherwise I am looking at a cost to re establish the advertising which we cannot afford and will probably force the issue of considering if our business can afford to continue.
This is not said lightly to gain sympathy but to assure you that this is a very important issue for us as a small family business trying to survive in the current climate.
I have not yet completed the customer surveys which have regularly been sent to me as I have felt too angry to do so. But I can say that the experience of speaking to a BT person has been a main source of anxiety rather than a service over the years and one of the many reasons I will be considering changing our suppliers if I can establish who actually has a service based in our own country with authority to actually resolve an issue rather than make it worse.
I do hope to hear from you soon as I wish to ensure that I have made the most effort possible to retrieve this awful situation before taking any final decisions regarding our business and tv/telecom suppliers.
Kind regards.
Gillian
Gillian

If you have received a home hub 3, then this does not support Broadband Talk, and the number is automatically cancelled.
However it can sometimes be re-instated.
If you would like to contact one of the UK based BT Care Team who moderate this forum, they may be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
Sorry, I misread your initial post, and thought you were already a business customer, as you were using the line for commercial use.
There is no need to post in the business forums unless you want to ask their advice.
Broadband talk is no longer available to now customers, and is being phased out.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Price difference account - cancellation of invoice document.

I was doing the MIRO for the delivery cost for a import PO.
As i made a mistake in the entry , i cancelled the doc using MIR8
The document generated is for the reference.
How to knock out this PRD account's value
PK     Account          Account short text          Assignment          Tx               Amount
21     17050057          Indian Customs - EDI                    V0     707509
96     26389000          Unappl cstm-CVD          20110321          V0     -144913.5
96     40408808          Price Difference-Oth                    V0     -142340.5
96     26389000          Unappl cstm-CVD          20110321          V0     -120621
96     40408808          Price Difference-Oth                    V0     -6635
96     26389000          Unappl cstm-CVD          20110321          V0     -272277.5
96     40408808          Price Difference-Oth                    V0     -14976.5
96     26389000          Unappl cstm-CVD          20110321          V0     -5445.5
96     40408808          Price Difference-Oth                    V0     -299.5
Any suggestions

Hi Mahendar,
Could you just update what is the message it is giving when you try to save the new invoice. (is it saying problem in accounting interface).
if not goto VF02 and release the billing document to accounting. Then let us know what is the message it is updating. based on the same we can analyse. or in the same VF02 look for the accounting message.
Best Regards
SRI

Account canceled because still linked to facebook

Hi again, I have just canceled my spotify premium account, because I don't want to use facebook anymore and you guys seemed unwilling to unlink my spotify account from my facebook account. I stayed with you guys because there was no real alternative, but now there is. So unless you can somehow unlink my spotify account from my facebook account before 2-8-2015 I will be hopping over to the apple folks.

I am willing to accept this as a solution, if everything from my current account can be moved to my new account AS IS, meaning that the playlists I have created will then belong to my new account so I can edit them, and also that they still have the correct dates for when I innitially added the songs to the playlist. Because if that data get's lost in the transfere I have no reason to stay with spotify and will use apple music from now on. I have always enjoyed the spotify program, but the support has managed to piss me off time and time again, by giving me false and/or incorrect information. Because I have asked them before if my email could be "freed" so I could sign up again, and was told that was not possible, they continued by telling me that it wasn't at all possible to sign up with just an emailadress, which was allready possible at that time. That being said I have lost all faith in your support system, and I don't understand why all support has to be given in public forums and on twitter, I have tried support through email as well, but got NO, ZERO response. Anyway, if it's possible to move my playlist over with the new account being the new owner, and the (added) dates stay the same I will give it a go.

Email access when account canceled

Hi - If I cancel my comcast service due to moving and no longer needing comcast service because I'm moving somewhere that already has comcast service set up, do I also lose my comcast email account? Thanks!

BHoops wrote:
Hi - If I cancel my comcast service due to moving and no longer needing comcast service because I'm moving somewhere that already has comcast service set up, do I also lose my comcast email account? Thanks!Yes, I believe you do... Comcast does not keep your email account after you have discontinued services... You can call into Comcast and discuss with them your options... -=Ray=-

Account canceled but three months of withdrawals c...

Three months ago I canceled my subscription as I was not using Skype. Payments have continued to be withdrawn from my account monthly even though Skype acknowledges that my subscription is canceled. How do I get my money back?

contact customer service
https://support.skype.com/faq/FA297
Regards,
Neil

Account cancelled and I can't seem to restart

My CC was recently reissued by my bank because of a security issue. Before I could update the payment info in Skype, my monthly charge went through and was declined. This was yesterday.
Today, I entered new payment info in my Skype account and deleted the old payment info. Once I completed the change to payment info, the page contained a message that my account was up to date.
Unfortunately, going to my account page shows a message that the account is set to expire in one day. To add to the confusion, I received an email stating that my "Account was successfully cancelled."
Now I am thoroughly confused!
How do I make sure my account is charged with the new payment info?
How do I make sure my account is NOT cancelled?
How do I restart if my account has been cancelled?
How do I confirm that the old payment info is definitely deleted?
Please advise ASAP.

Hello
Checking for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Email account Recovery after account cancelled.

I signed up for VerizonYourDomain service (paying 19.95 to keep my email addresses) and then cancelled my phone and DSL internet. I thought that I could accces my emai after I cancelled, when I tried to log in today all my accounts were disabled. After spending 3.5 hours on the phone (3.0 hours on hold between all the transfers), the final answer was were sorry and we can't recovery your email accounts.
I found out today I was suppose to call customer service and have them to retain the broadband essential and extra before I ported my phone number. i had to wait 5 days before verizon released my phone number to ATT wireless, so I wanted to make sure i had phone and internet before I cancelled,
ANY IDEAS on how to get 10 years and 250Mb of emails and contacts back?

Hello, Guylb.
Thank you for visiting Apple Support Communities.
I would recommend reaching out to us via the link below to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

Re: Account Cancellation

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