How to cancel an account cancellation?

Hi, I've accidentally cancelled my subscription to the CC. Is it possible to reverse this?
Thanks in advance!

Hi, Luccimari, and welcome to the Community,
My condolences for your loss.
The family will need to contact Skype Customer Support directly. In order to close the accounts, they will need to provide documentation of the Skype accountholder's passing and possibly other details about the account(s) in question in order to prove the veracity of their request.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

I can't believe how hard it is to cancel your account.

I’ve been a Verizon Wireless customer for as long as I can remember. It’s been close to 20 years. For several years now, I have added smart phones to my accounts as my children have gotten older. I currently have 4 smart phones and one basic phone on my account for a total of 5 phones. As you can probably calculate without looking at my account, my average bill is in the $300 range. I recently had the most horrifying experience dealing with your customer service/tech support staff over a 3 month long existing problem. I feel it definitely requires your attention and that you should be aware of how you staff handles situations (being your name signs off on the Verizon Code of Conduct)
In early December, my 12 year old son’s Iphone 5 that I purchased for him last Christmas had the screen go black. Being it was less than a year and still covered I then brought it into a Verizon store only to be re-routed to “Apple”. I finally get it over to Apple and after keeping the phone for 2 hours, they told me they couldn’t fix it. They then give me a replacement phone which I assume was refurbished. Ever since my son connected that phone, he hardly receives incoming calls. It would ring twice and go to voicemail. Maybe 1 call would get through in 15 attempts. It was quite frustrating for his mother and I. So I contacted Apple who told me it was a Verizon issue.
So I call Verizon (611) to explain that the phone Apple gave me is no good. But Verizon Tech Support insisted that it is just a simple fix. So on a day I’m with my son (I do not live with him) I call back and speak with tech support. They have him do several options:
Make sure the phone isn’t blocking any numbers
Make sure the phone isn’t on Do Not Disturb
They have him go through all kinds of settings before turning it off for a restart.
Well we finally get a call through and figure it’s fixed.
Well only a few days later, I can’t reach my son. It goes to voicemail after 2 rings. So after several attempts I texted him to call me. He immediately calls me back and says he has no missed calls nor was he aware that I attempted to call him. So I call Verizon back and of course they want me to have the phone in front of me when “trouble shooting”. So after several days go by and I’m with my son we call again. The tech support put him through basically the same steps. This time adding a few “star plus the number calls” to make sure there is no call forwarding on. Again we get nowhere. No keep in mind my son mostly texts his friends and he can dial out so he isn’t pestering us. But nonetheless, it frustrates his mom as well as myself. So I call Verizon again (right before the Christmas Holiday) and they tell me to go into a Verizon wireless store and get a new SIM card. They said they would put all sorts of notes on my account explaining the problem. So I comply and get the new SIM card. The gentleman at Verizon wireless finally got a call to go through after several attempts. With that we left only to experience the same problem almost immediately soon thereafter.
After the holidays my sons mom kept asking me about the phone and when is it going to be corrected. I called Verizon Wireless again requesting a supervisor. I explained everything and also explained how “tech support” does nothing. I explained how every tech support representative insists “they can fix it”.
The supervisor puts me on hold and attempts to talk with tech support. The supervisor comes back and asks me to give tech support one more attempt. I said surely. With my son being with me, they had him do two different resets and actually had him back up his phone prior. A few days later we notice there was no change. The phone will not get incoming calls. So several days later I call again. I explained everything to a nice guy who said he used to be in tech support for another company and it sounded to him that it was a software issue in the device….but his protocol was to put me through to tech support. They made me write down a few more options for my son to try (obviously he wasn’t with me at that time). They told me after these attempts they would recommend getting me a replacement and they would make note of it in my account
So it’s now early February and I’m dealing with the same issue. I’m at the end of my rope. I call Verizon Wireless and of course, forced to speak with Tech Support. The girl tells me that being I’ve been having an on-going issue, they will just replace the phone ONLY AFTER I GIVE THEM ONE MORE ATTEMPT AT CORRECTING THE PROBLEM. At that point I told her to put me through Accounts Cancellation, I am done. She actually begged and pleaded with me to give her one chance but of course I had to have the phone in front of me. So when I told her I wouldn’t be with my son until the next day, she gladly PROMISED to call me the next day at precisely 4pm eastern.
The next day came and No phone call. Two days later I get a phone call/voicemail saying that She was sorry and that her sister had a baby (I saved the voicemail). Well I no longer had my son and his phone in front of me so I didn’t call her back.
Sunday February 9th, around 9pm I call Verizon Wireless to cancel my account. Two other carriers offered to pay any penalty or cancellation fees I may incur if switching over. I explain to customer service representative Keisha that I’d just prefer to cancel my account. It was the day my billing cycle was to end. It was the perfect time. I explained to Keisha that I will NO LONGER speak with anyone from tech support. That they all want to be super heroes and that they are all too proud to admit that a phone has major problems. Keisha did respect my wishes and said she’d handle things. At first she tried to tell me that my phone is out of warranty but I had to remind her that Apple replaced that phone. Then she finally comes back and says she’s getting me a replacement. She put me on hold for over 20 minutes before disconnecting me. I immediately receive a text apologizing for the disconnecting and that she is working on things and will call me back shortly. She never called back
Monday February 10th, at 3 pm I call 611 and immediately ask for a supervisor. I explain what transpired on Sunday with Keisha supposedly ordering me a replacement device. The supervisor did not see any order placed on my account. The supervisor then said she would transfer me to tech support because if a device was ordered it would probably be through them. So I went along with it. When tech support Eric got on, I immediately asked for a tech supervisor. He transferred me to Greg. I explained to Greg everything I’ve been going through. The whole entire story up until Keisha ordering me a replacement device. He said he didn’t see any replacement device on order. He then went on to say the phone is out of warranty. I had no fight left in me. I asked Greg to put me through to Cancellations. He pleaded with me about the phone and it’s warranty and I kindly explained AGAIN that it was already replaced by Apple. He then put me on hold. He finally comes back and Suggests I go back to Apple……they will simply give me another replacement. I said “No thanks” I’d simply rather cancel my account rather take a full day to going to Apple, keeping this vicious cycle going. He then finally says he will put me through to cancellations.
A lady Barbara gets on the phone and explains that they don’t want to lose me. Explains that I am a valued customer. I explained that for all I was put through on a brand new device I purchased from Verizon, there was no staying. I was completely stressed out. I explained everything from the beginning which I swore I’d never explain again. Barbara put me on hold only to come back and insult me like I’ve never been insulted before. She comes back and said “How about this….how about I make an exception and allow you to upgrade early? I said EXCUSE ME? She said , you get a new device and pay the promotional price….I can even have you pay it with installments. I then asked Barbara what her position was…..she said “Tech Supervisor”. I said I asked Greg for Account Cancellation and he gave me you? She said I’m higher then Greg.
At that point I screamed….”YOU HAVE SOME NERVE INSULTING ME….I PAY $300 a MONTH AND THAT IS WHAT YOU THINK OF ME”. I WANT TO CANCEL MY ACCOUNT!!!!!!!
Barbara then yells back I WILL SEND YOU A REPLACEMENT NOW.
Now I ask you……Should I have had to go through all of this for the RIGHT THING to be Done?
Years ago, Verizon’s service was above the rest but I have to tell you, over the last couple of years it’s been no different. Dropped calls more than ever and still charging top dollar. Even though I just received my son’s replacement phone I am still looking into other carriers. It’s amazing what Verizon Wireless put me through.
Thank you for your time!

PORT YOUR NUMBER OUT...T MOBILE WILL PAY YOUR ETF IF YOU GIVE THEM YOUR VERIZON PHONES.

I have 2 iphones, 1 personal and 1 business. I thought I was supposed to have 2 separate itunes accounts. I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices. How do I cancel 1 account or just combine the 2?

I have 2 iphones, 1 personal and 1 business. I thought I was supposed to have 2 separate itunes accounts. I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices. How do I cancel 1 account or just combine the 2?

I want to be able to transfer my apps from my original itunes account that I have on my personal iphone 3 and work ipad 3 to my work iphone 4S ,as well as purchase more more apps for the work iphone with the original itunes account. Plus I need to sync all 3 of them with my work tower computer. I really appreciate you're trying to help me out.

How can I remove my credit card or cancel my account?

How can I remove my credit card or cancel my account?

Jackzhang2088 wrote:
How can I remove my credit card or cancel my account?
Hi there,
Your Adobe FormsCentral Basic Service already shows Cancelled.
Please let me know if any further assistance required.
Thanks!

How do I cancel my account?

Verizon has the worst customer service and a ridiculous fraud department that doesn't know how to deal with anything. I want to cancel my account, but Verizon has made it so I cannot do anything to my account. This is completely outrageous.
I have been using Verizon since 2006. At that time, I was just going to college and didn't have a bank account, so my sister started a phone plan for me with Verizon under her name and personal information.
Years later, in 2012, my friend joins the plan and we start a Share Everything plan. Two months into this plan, a third friend joins the plan, and that's when Verizon makes a mistake and swaps my sister's name and my friend's name--making it seem like my friend is the account owner, but the personal information is still all my sister's. I don't think it's a big deal at that time. It's weird, but it's all names within our same plan and we never need it anyway.
Recently, one of my friends on the plan upgrades his phone. He then buys a new phone, planning on adding his girlfriend to the line. Last week, I lost my phone and decide to use my upgrade. Apparently all of this sets off Verizon's fraud department and I get an email saying I need to call and verify the order.
When I call, GET THIS, they say my name isn't on the account so they can't tell me anything. But the reason my name and my sister's name isn't on the account is because of some mistake Verizon made in 2012. So my friend calls, and has to give my sister's social security number because that's the one on the account, and they say that the name doesn't match the social security. OF COURSE NOT. VERIZON CHANGED THE NAMES. Then they suspended all the lines and say we have to keep paying while it is suspended.
This is ridiculous that Verizon is making us pay the price for a mistake they made themselves. We have zero ability to change the names on the account.
I need to cancel the account and switch to a more reasonable carrier.

I am curious ArnettH_VZW ; are you aware that switchingtoatnt CANNOT send you a DM IF you are not "Following" switchingtoatnt?
You would have to hover your cursor over the username and select "Follow" to send a "Follow" request. The user would then have to accept your "Follow" request before they would be able to send you a DM.
Good luck, Switchingtoatnt. Personally, I would like to know if you ever get to DM ArnettH_VZW
<<Comments edited to comply with Verizon Wireless Terms of Service>>
Message was edited by: Verizon Moderator

HT3702 Want to cancel itunes account and no longer be charged on my credit card account. How can I do this ASAP?

Want to cancel itunes account and no longer be charged on my credit card account. How can I do this ASAP?

How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
Does anyone else have access to your account and/or devices that might be making them ?
If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they aren't showing on your account's purchase history then you should also contact your card issuer.

HOW DO I CANCEL MY ACCOUNT FOR Acrobat Connect Pro?

At account registration the following was promised:
"Acrobat Connect Pro monthly and annual subscription automatically renew and are nonrefundable, but may be canceled. Adobe charges your credit card at the beginning of each subscription term."
I used service 1 month for 55 dollars by card. The second month I did not use service, but from a card was gone still 55 dollars repeatedly.
Anywhere in back-office there is no button for possibility of closing of an account (for cancelling).
How to stop payment of money from a card?
How to close an account (How may I canceled It)?
How to return money for service violently imposed to me which I did not use and which I can not refuse in бек site office?

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How do i cancel my account (07-2014)

How do i cancel my account if i can't find the cancel button that is show in the help section, because you change the interface and you didn't renew the help section screenshots and reference?
How do i cancel my account when i can't call to help support, in my country Costa Rica, because the phone that you provide me to call here in Costa Rica doesn't exist in Costa Rica?
How do i cancel my account when i try to search all over the internet, and your forums, and i get nothing, because all that i get is giant circle of links for help sections, that are completly useless, because none of them are for the new appearence and interface of creative.adobe.com?
All that i want is to turn my annual regular plan (paying month per month), into a student annual plan (pre-paying once per year), which i find myself as a completly cualified candidated for the students plan, and i want my discount. I reach the 12 month of my actual regular plan, so this is the moment for the change.
But i'm getting worried about it, do i have to be with you all my life?, do i have to pay month-by-Month until i die?, just because you don't have a decent account management system that just works.
Men you are ADOBE, you are big company, how is this happening? What i suppose to do?, do i have you just leave you guys automaticaly renew my annual plan and still paying that plan?, just because i didn't have other choise?
Please help me with my problem.
Thanks.

Hello Roger,
ok, thanks for your conciliatory words. As I said above we are users like you. Sometimes one of Adobe's competent members of the staff "lose their way" to here. So another hint for you could that you use forum's search function with the keyword "staff".
On the other hand, I can't understand that no one could help you by using my links from above. Did you really click through all the headlines and by "need more help" use the chat? I for my part had best experiences.
You criticize, that ther would be no telphon niumber. Did you use "Telephone numbers of customer service and technical support Adobe worldwide" or " Los números de teléfono de servicio al cliente y soporte técnico en todo el mundo Adobe"? see >>>
https://www.adobe.com/eeurope/elicensing/licensemanagement/alm/contact.html >>> Costa Rica 800 011 0910 and 206 675 6100
Ok, I hope you will get better results now, greetings from the Bavarian Alps
Hans-Günter
P.S.
Sorry, that Germany won the soccer world championship. No, nonsense I'm really happy!

I have canceled my account same day and joining because the convert PDF to word did not convert correctly how to get credit for cancelled membership

I have canceled my account same day and joining because the convert PDF to word did not convert correctly how to get credit for cancelled membership

You need to contact Adobe Customer Support :
They will check and assist you. (Live Chat)
Contact Customer Care

I have had an ipod stolen how do i cancel the account?

I need to cancel the account so whoever has stolen it cant access anything- how do I do this?
thanks

Unless it was already password protected you can't. There is no way to remotely access an iPod touch, unless you have installed iOS5 on it and it happens to be connected to a wifi network, in which case you can use the new 'find your ipod' process on icloud.com.

For some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

for some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

Is it possible that you are using the same password for the old O2 Study and newer O2 Apple Base Station networks?
If so, Keychain Access is storing the old information about the old network and may be associating it with your AirPort Extreme settings based on the BSSID that William has mentioned.
If that's the case, open Macintosh HD > Applications > Utilities > KeyChain Access and look for a listing with the old network name. Delete this entry. You may need to power down both the computer and the AirPort Extreme and restart them.

How to cancell the account?

how to cancell the account?

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I want to cancel my account in creative cloud. How?

I want to cancel my account in creative cloud. How?

Hi Colaquetemcola
Please refer to the following help document for cancellation request:
Cancel your membership or subscription | Creative Cloud
For the refund, please contact the support:
Contact Customer Care
Thanks
Scott

I want to cancel my account and get a refund of my money. how do i do that?

i want to cancel my account and get a refund of my money. how do i do that?

Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I can't cancel my account. Any idea as to how to? Thank you

I can't cancel my account. Any idea as to how to? Thank you

This is an open forum, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

How to cancel an account cancellation?

Similar Messages

Maybe you are looking for