Re-install mavericks in order to clear dylib
Hi,
I want to reinstall my mavericks in order to clean my lib (specially dynamic libraries) and start some command-based application all over again. I messed up some of my dynamic libraies whilte installing a python-based software,
Do you think this would work? Or I need clean install?
Kind regards
Farshid
Should work. Try it.
Similar Messages
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My Early 2009 Mac Pro won't restart after installing Mavericks
I have installed Mavericks on my Early 2009 Mac Pro and all seemed to install just fine but when I restart the Mac then it won't get past a grey screen with Apple logo. It seems that it does get reasonabley far into the startup, it gets passed the grey screen with cricling progress thingmy under the Apple logo, then it flashes very quickly and after that it is a grey screen with the Apple logo and no further.
I did try installing Mavericks when it first came out and I had this problem so I just abandoned and reinstalled Mountain Lion from my Time Machine backup. However I thought that with Mavericks now at 9.1, maybe it would work okay this time but no change. However this time I do want to get it working because the lastest Final Cut Pro X requires Mavericks and I do a lot of video editing.
Here are the things I've tried which have made no difference:
Removed all peripherals, so that now nothing is plugged in except the original Apple Keyboard, my Apple trackpad and my Eizo monitor.
I tried starting it in Safe Boot mode but this made no difference.
I started it up in Recovery mode and it will start in Recovery mode. While in Recovery mode I checked the startup hard drive with Disk Utility, the drive is fine, as and I repaired disk permisions which made no difference.
I zapped the PRAM.
I connected it to my MacBook Pro in Target Disk mode and used ProSoft's Drive Genius 3 to check over the startup hard drive again and check disk permissions and all is well.
It still will not startup
I would be most grateful if someone could assist.Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 4
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 5
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 6
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 7
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 8
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 9
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 10
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 11
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Illustrator CS6 and CC repeatedly crashing since I installed Mavericks (no plugins installed)
Hello,
I have read several messages on these boards from people having Illustrator CS6 crashing at boot since they installed Mavericks.
In most cases, having installed specific plug-ins seemed to be the issue and removing them solved it. In some cases, reinstalling the apps or Java did the trick.
In my case:
I haven't installed any plug-in.
Illustrator does work for a few seconds or minutes after the launch, but always end up crashing pretty quickly.
I usually work on CS6, on which I met the issue for the first time. But I have installed CC and I had the exact same issue with it.
I tried uninstalling (with the Illustrator Uninstaller, then with the CC Cleaner tool as well as with AppCleaner) then reinstalling the software several times (both CS6 and CC). No result.
I cleared my preferences by holding Cmd+R at launch. No result.
I reinstalled the latest version of Java. No result.
I used the OS X “Disk Utility” to repair permissions. Also tried it with OnyX. No result.
I am out of idea now and this is causing great damages to my productivity. I would be very thankful to anyone trying to help.
Here is the OS X crash log:
Process: Adobe Illustrator [3812]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 723 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [137]
Responsible: Adobe Illustrator [3812]
User ID: 501
Date/Time: 2013-11-16 23:40:24.471 +0100
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: DEC9BE7C-6D4C-2593-E261-43F6337009E8
Sleep/Wake UUID: 9E2EAE23-69F8-4B9D-B2A0-89BA43B08F04
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type SLO::BadPointerException
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8edd4866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8c66635c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff82382bba abort + 125
3 libc++abi.dylib 0x00007fff86004141 abort_message + 257
4 libc++abi.dylib 0x00007fff86029abc default_terminate_handler() + 264
5 libobjc.A.dylib 0x00007fff86986322 _objc_terminate() + 124
6 libc++abi.dylib 0x00007fff860273e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8602708b __cxa_rethrow + 109
8 libobjc.A.dylib 0x00007fff86986049 objc_exception_rethrow + 40
9 com.apple.CoreFoundation 0x00007fff888db308 CFRunLoopRunSpecific + 456
10 com.apple.HIToolbox 0x00007fff85948f0d RunCurrentEventLoopInMode + 226
11 com.apple.HIToolbox 0x00007fff85948cb7 ReceiveNextEventCommon + 479
12 com.apple.HIToolbox 0x00007fff85948abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
13 com.apple.AppKit 0x00007fff8242528e _DPSNextEvent + 1434
14 com.apple.AppKit 0x00007fff824248db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
15 com.apple.AppKit 0x00007fff824189cc -[NSApplication run] + 553
16 com.adobe.exo.framework 0x0000000108e71747 exo::app::OS_AppBase::RunEventLoop() + 55
17 com.adobe.illustrator 0x0000000100769a58 0x100000000 + 7772760
18 com.adobe.illustrator 0x0000000100708de1 0x100000000 + 7376353
19 com.adobe.illustrator 0x00000001006f8bb4 0x100000000 + 7310260
20 com.adobe.illustrator 0x0000000100163358 0x100000000 + 1454936
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8edd5662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8ee6143d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8ee61152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8edd4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c666f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8c669fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8edd4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c666f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8c669fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8a9eda50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8a9edc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8a9be38d MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000102a332c9 0x1029fa000 + 234185
6 com.adobe.ACE 0x0000000102a325da 0x1029fa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8a9be90b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8a9eda50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8a9edc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8a9be38d MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000102a332c9 0x1029fa000 + 234185
6 com.adobe.ACE 0x0000000102a325da 0x1029fa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8a9be90b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8a9eda50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8a9edc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8a9be38d MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000102a332c9 0x1029fa000 + 234185
6 com.adobe.ACE 0x0000000102a325da 0x1029fa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8a9be90b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8a9eda50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8a9edc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8a9be38d MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000102a332c9 0x1029fa000 + 234185
6 com.adobe.ACE 0x0000000102a325da 0x1029fa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8a9be90b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8a9eda50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8a9edc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8a9be38d MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000102a332c9 0x1029fa000 + 234185
6 com.adobe.ACE 0x0000000102a325da 0x1029fa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8a9be90b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8a9eda50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8a9edc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8a9be38d MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000102a332c9 0x1029fa000 + 234185
6 com.adobe.ACE 0x0000000102a325da 0x1029fa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8a9be90b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8a9eda50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8a9edc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8a9be38d MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000102a332c9 0x1029fa000 + 234185
6 com.adobe.ACE 0x0000000102a325da 0x1029fa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8a9be90b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.adobe.AGM 0x0000000102ee1cfb AGMInitialize + 3255535
3 com.adobe.AGM 0x0000000102ee2afc AGMInitialize + 3259120
4 com.adobe.AGM 0x0000000102ee9d8b AGMInitialize + 3288447
5 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x000000011ab9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011a948ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011ab9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011ab9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011ab9ae79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x000000011ab9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011a948ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011ab9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011ab9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011ab9ae79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x000000011ab9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011a948ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011ab9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011ab9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011ab9ae79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x000000011ab9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011a948ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011ab9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011ab9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011ab9ae79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine 0x000000011ab9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011abb2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011ab9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011ab9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011ab9ae79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine 0x000000011ab9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011ad2d233 APXGetHostAPI + 4164259
4 com.adobe.ape.engine 0x000000011ab9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011ab9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011ab9ae79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.adobe.AFlame 0x000000014042a5f5 Flame_Terminate + 1642661
3 com.adobe.AFlame 0x000000014040b4cb Flame_Terminate + 1515387
4 com.adobe.AFlame 0x00000001403c328a Flame_Terminate + 1219898
5 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8edd4a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff823a1e60 nanosleep + 200
2 libsystem_c.dylib 0x00007fff823a1d52 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x00000001203442c2 PluginMain + 364594
4 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8edd0a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001203467da PluginMain + 374090
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8edd0a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001203467da PluginMain + 374090
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8edd0a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001203467da PluginMain + 374090
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8edd0a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001203467da PluginMain + 374090
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8edd0a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001203467da PluginMain + 374090
Thread 25:
0 libsystem_kernel.dylib 0x00007fff8edd0a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001203467da PluginMain + 374090
Thread 26:
0 libsystem_kernel.dylib 0x00007fff8edd0a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001203467da PluginMain + 374090
Thread 27:
0 libsystem_kernel.dylib 0x00007fff8edd0a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001203467da PluginMain + 374090
Thread 28:
0 libsystem_kernel.dylib 0x00007fff8edd4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c666f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8c669fb9 start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff8edd4a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff823a1e60 nanosleep + 200
2 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001198d28cb PluginMain + 1570107
3 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001198ba5b9 PluginMain + 1471017
4 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001198d2c16 PluginMain + 1570950
5 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8edd491a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001492235ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x0000000149222813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x0000000149221be0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x0000000149221c66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x000000014921d30f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x000000014921d616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x000000014921dcd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x000000014921df41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x000000014922061d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x0000000149220775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x0000000149220fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x00000001492210ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x0000000149213d6b Login + 480
14 ServiceManager-Launcher.dylib 0x00000001492177ad Login + 15394
15 ServiceManager-Launcher.dylib 0x0000000149221412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x0000000149223253 Invoke + 44800
17 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
18 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
19 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8edd4746 __psynch_mutexwait + 10
1 libsystem_pthread.dylib 0x00007fff8c668779 _pthread_mutex_lock + 372
2 com.adobe.illustrator 0x0000000100753785 0x100000000 + 7681925
3 com.adobe.illustrator 0x0000000100753ffd 0x100000000 + 7684093
4 com.adobe.illustrator 0x0000000100754304 0x100000000 + 7684868
5 com.adobe.illustrator 0x00000001007556f8 0x100000000 + 7689976
6 com.adobe.illustrator 0x00000001001bccb4 0x100000000 + 1821876
7 com.adobe.illustrator 0x00000001001bc8fe 0x100000000 + 1820926
8 com.apple.CoreServices.CarbonCore 0x00007fff8a9be90b PrivateMPEntryPoint + 58
9 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8edd4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c667c3b _pthread_cond_wait + 727
2 com.adobe.illustrator 0x000000010074cce5 0x100000000 + 7654629
3 com.adobe.illustrator 0x00000001001bccb4 0x100000000 + 1821876
4 com.adobe.illustrator 0x00000001001bc8fe 0x100000000 + 1820926
5 com.apple.CoreServices.CarbonCore 0x00007fff8a9be90b PrivateMPEntryPoint + 58
6 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8edd0a56 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x00000001001bcd25 0x100000000 + 1821989
2 com.adobe.illustrator 0x00000001001bc8fe 0x100000000 + 1820926
3 com.apple.CoreServices.CarbonCore 0x00007fff8a9be90b PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 34:
0 libsystem_kernel.dylib 0x00007fff8edd0a56 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x00000001001bcd25 0x100000000 + 1821989
2 com.adobe.illustrator 0x00000001001bc8fe 0x100000000 + 1820926
3 com.apple.CoreServices.CarbonCore 0x00007fff8a9be90b PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8c665899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8c66572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8c669fc9 thread_start + 13
Thread 35:
0 com.adobe.AGM 0x0000000102f09366 AGMInitialize + 3416922
1 com.adobe.AGM 0x0000000102eff9f3 AGMInitialize + 3377639
2 com.adobe.AGM 0x0000000102f3ea35 AGMInitialize + 3635753
3 com.adobe.AGM 0x0000000102f2dbe8 AGMInitialize + 3566556
4 com.adobe.AGM 0x0000000102f490c6 AGMInitialize + 3678394
5 com.adobe.AGM 0x0000000102f3Hi,
Sorry for the delay in response.
@Jacob: Thanks for forwarding this thread.
Will it be possible for any of you to have a connect session with me. I want to debug your machines.
Please do let me know your preffered timings, I will schedule the meeting accordingly.
Regards,
Raghuveer Singh
[email protected] -
IMac 24" doesn't start after installing Mavericks.
After installing Mavericks (10.9.2) the machine started having hiccups... rebooting at random times on it's own. After upgrading to 10.9.3, it only got worse. Reboots were more frequent (as little as 1 minute between each reboot). Then it took the final step and went into a state where it remains with black screen, the startup jingle may begin, but is killed within half a second or less... goes into a reboot loop. The DVD sounds, then it tries to reboot again, DVD sounds... sometimes the jingle starts... but is cut off by a reboot. Trying to get ANYTHING done with different key press combinations (option+command+R+P, D, T, Command, Option... pretty much every single combination one can find online for accessing safe boot or recovery or whatever... does not work. The machine seems to have been killed by Mavericks. I have come across a LOT of posts by other people who have experienced the same thing (rebooting after installing Mavericks) going back to October last year, and a few have experienced the same dead computer issue as I am having... all the while there is no fix or explanation from APPLE regarding this issue. I have even opened the machine up and checked all cable connections, tested the HDD on another computer (was ok), cleaned the memory module connectors etc. Before the total crash I had installed a temperature monitoring program with ventilator control, due to the DVD ventilator running at high RPM after installing Maverics. All the temp sensors were reporting modest temps (ranging from 39 - 79 Celsius (only the power supply was above 50 Celsius).
The computer is as useful as a brick by this point. Since it went dead, it has successfully started up 3 times (out of 500+ attempts), but rebooted within a couple of minutes, into it's cycle of dead reboots.
One way of getting it to boot and prepare for re-installation, is to keep the power button pressed until it sounds 3 times long, 3 times short and 3 times long beeps... it would only start making the first beep... then it rebooted in to death again.
Could it be that Mavericks is destroying the firmware, or even killing the hardware? I also have Mavericks on MBA and MBP, where the MBA has no problems, while the MBP freezes up every 2 days or so... requiring a forced reboot.
Anyone with a usable advice on what to do in order to get the machine working again? How many years does it normally take APPLE support staff to fix serious issues like this one? It's already been over 7 months since the first people began experiencing these issues with Mavericks, but nothing has been done about it on APPLE's end ... as far as I can tell.
Looking forward to some solutions.Just wanted to write the conclusion of this issue here, and make things as clear as possible.
I took the iMac to a support center, and they confirmed that several components on the power supply board were fried and other parts had been overheated. It took a few weeks for them to get the needed parts (much cheaper than replacing the entire unit). I brought the iMac back home and started it up, and it did work... but it was getting very hot very quickly. I was thinking that maybe I should install Mountain Lion on it, and get away from Mavericks... just in case.... the computer had been turned on for around 1 hour at that point, and then it rebooted.... and stayed dead for 10 minutes or so... until it could start up again. Was on for a few minutes... then dead again.
Clearly the cause of the problem was still present, and fixing the symptom did not prove to be a lasting solution.
The machine would not stay turned on long enough (when it DID turn on) for even formatting the disk, so I removed the SDD from it, formatted it with my MBA (connected through USB), and inserted it in the iMac again. Starting it up resulted in a few minutes being turned on, overheating and crashing. Having downloaded ML and created a USB installer for it, it was now a case of trying one's patience ... hoping for the machine to stay turned on long enough to make it all the way through the installation process.... it managed to do the first part of the installation after several hours of crashing and overheating.... and it came to a point where I simply turned it off and gave up... thinking that the problem simply was physical in nature, and not caused by Mavericks as I had assumed from the start. Next day I had renewed energy, turned the puter on and it behaved in the same way... turning off, then starting by itself trying to get through the installation.... it would fail again and again... I left the house, with it turned on, hoping that it would at least manage to finish at some point in time... so that I could write off my "BAD Mavericks" suspicion. When I returned several hours later, the installation was complete and the machine was purring quietly and the back of the computer was NOT hot like a steam iron.
Now it has been working for several days without any problems at all.
The final conclusion is this:
Mavericks IS at fault, and will physically DESTROY computers that are "somehow" not compatible with it. I would have thought that Apple had enough capable engineers to prevent the operating system to mess up the hardware in this way, but clearly I was wrong on that account. I can only WARN other people to even attempt installing Mavericks on puters of this type:
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.21f4
Serial Number (system): W8*******X89
Hardware UUID: 00000000-0000-1000-8000-001B639688F7
Anyone claiming that Mavericks is not at fault, is plain and simple WRONG, in DENIAL or LYING. There is absolutely NO doubt in my mind any longer, that the problem was indeed Mavericks getting installed on the machine and messing with the hardware on a level where it should never happen. If someone working at Apple would like to purchase/replace my iMac in order to test it and figure out that this is a REAL problem, they are welcome to do so. I think it is more than guaranteed that the damage caused by this Mavericks nightmare installation will never be recovered, nor will the time and work lost ever be compensated, but I would actually like Apple to acknowledge their responsibility and failure to address this issue in a professional and responsible way.
IF Mavericks was NOT at fault, then someone should explain the logic behind the machine physically burning components shortly after the installation of Mavericks, and even when the SDD had been wiped clean with no OS, it was still overheating and shutting off, until it could finally have ML installed... and at that point it was cured and has worked flawlessly ever since. Not a single hiccup, no over heating, no problems.
My offer to sell/replace the iMac stands if Apple is really interested in looking at this SERIOUS issue with Mavericks. This is NOT a minor issue they should expect simply goes away, or will be ignored by people who experience their machines BURNING to pieces.
On my MBA and MBP Mavericks is not causing any problems, so it is not "all bad", but for the iMac it meant total annihilation.
Anyone who has installed Mavericks on their iMac of similar age as mine, having rebooting and overheating problems: REMOVE the Mavericks installation ASAP and get ML on it before it goes up in flames!
Other Mac's have been reported having the rebooting/overheating problems as well, although I have not noted down which builds those were. The problem is REAL and COSTLY for those who experience it.... both time-wise and in terms of lost time/work.
Hopefully this will help others from getting the same terrible experience as I got, and save some computers from burning up.
<Personal Information Edited by Host> -
Clean installed mavericks but it is dead slow now
I recently bought an old Macbook pro. It had previously installed with 160GB(7200rpm) of hard drive.
I updated this with mavericks 10.9.3 . And it was perfectly fine. rather super perfectly fine. Yesterday I upgraded its internal Harddrive with 320GB from my other laptop because I needed more space for my tutorials and data etc.
I installed mavericks on my newly installed HDD320GB(5200rpm). using USB8GB-2.0. Now my MBP is dead slow.. I installed mavericks, 3 times, but still slow slow and dead slow. It took 6 mintues to boot. previously about 4 ~5 hrs in installation..
After booting, I checked in Activity Monitor. and i see CPU on the bottom says.
System: 1.21%
User: 0.95%
Idle: 97.XX%
But If i keep staring on this It varies but still Idle is around 92% ~ 98%. and sometimes 45% to 70% I don't know which application is consuming my processor..
And If I open any application during this Activity MOnitor process it show fairly used processor like. idle is about 80%. But still every application responds too late.
Luckily I didn't remove mavericks from the older 160GB HDD. I booted my computer from that HDD as using external USB converter. But this time once again may macbook pro is super fine. It booted in 18seconds around. every application works great.
I want the same speed on my internal HDD, what is the problem...
I don't know what's wrong either with my newly installed 320GB-HDD or what.?
I'm using
2.5Ghz Intel Core 2 Duo
4GB- RAM,
NVIDIA GeForece 8600M GT 512 MB
OSX 10.9.3
Can somebody please tell me the solution, what's wrong with it.? I'm almost crying :(.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I have a Macbook 2010, and I wanted to install Maverick. Will that work?
My Macbook is running slow so I thought it might help to install Maverick.
Please advise?Sorry but installing an OS upgrade isn't going to fix the problem. In fact it may make it worse. You must determine the causes of your current problems first before thinking about an OS X upgrade.
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
After installing Maverick my computer shut down and when it restarted I couldn't get to the home screen. The monitor was grey with some dark grey shapes, it sounded like it was constantly running a program. My computer is sick!! HELP
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Like many others after I installed Maverick I found that all the calendar history has been lost and most of the forward info has also been lost. Also in order to get calendar, contacts and notes to sync with the iPhone I have had to move to iCloud. Contacts and notes sync fine. new calendar entries sync ok. My iPhone has all the calendar entries that were on the Mac before I installed Maverick. So far iCloud has not overwritten them nor have they synced onto iCloud.
How can I get all the entries from my iPhone onto iCloud, without losing the only copy of my calendar from my iPhone?
Thanks Apple for deciding to take over my privacy. I do not want this data stored on a US based server. Fortunately Mail still syncs via my own email provider. I guess Apple will find a way to stop that soon too!Greetings Nefertiti72,
It seems you are experiencing an issue with contact syncing and management. It seems you've removed an email account which contained a number of contacts that are not associated with your iCloud account. I have linked to a knowledge base article which provides more information about iCloud contacts syncing:
Get help using iCloud Contacts - Apple Support
Learn what to do if you’re having issues using iCloud Contacts. For example, you might make changes to Contacts that don't update across all of your devices.
You may want to consider importing the contacts from the email account you removed. You can do it easily by following the steps in this article:
iCloud: Import a vCard
You can import an electronic business card, also called a vCard, into iCloud Contacts. If the vCard contains contact information for more than one person, each contact becomes a separate entry.
In iCloud Contacts, choose Import vCard from the Action pop-up menu , which appears at the bottom of the All Contacts list or a list of group contacts
Select a vCard to import.
The contacts from the vCard are added to the All Contacts group in Contacts. You can add the contacts to any other group by dragging them to the desired group.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
Dear Apple Support Community!
I installed Mavericks OS X on my iMac immediately after it was released. I was soon starting to experience trouble with logging in to Mail and App Store. After contacting Apple Support and trying various tips and tricks to no avail, like re-installing Mavericks for instance, I just decided to wait for an update of the OS X to see if that would solve my problems. Unfortunately, that didn't help either.
I therefore turn to the Apple Support Communities in hope of expert help that will solve my problems.
Here are the actions that result in error messages:
Mail > Choose a mail account to add > Google > Continue > Name/Email Address/Password > Set Up > A connection error occurred.
App Store > Sign In > Apple ID/Password > Sign In > Connection failed.
I have three accounts on my computer:
System Administrator, Guest Account and Other.
I use the “Other” account as my regular account. When I log in to the System Administrator or Guest Account I don’t experience any problems; Mail and App Store work as they should.
Booting in safe mode does not solve the problem:
I disconnected all wired peripherals except those needed for the test, and removed all aftermarket expansion cards. I booted in safe mode and logged in to the account with the problem.
I tested the said actions while in safe mode. The problems were the same.
After testing, I rebooted as usual (i.e., not in safe mode) and verified that I still had the problems.
Info about my Mac:
iMac
24-inch Mid 2007
Processor 2,8 GHz Intel Core 2 Duo
Memory 4 GB 667 MHz DDR2 SDRAM
Graphics ATI Radeon HD 2600 Pro 256 MB
Serial Number xxxxxxxxxxx
Software OS X 10.9.1 (13B42)
Console System Logs
Console log – All Messages
Action:
Mail > Choose a mail account to add > Google > Continue > Name/Email Address/Password > Set Up > A connection error occurred.
02.02.14 12:41:38,030 SafariNotificationAgent[43964]: Error calling realpath on the home directory.
02.02.14 12:41:38,032 com.apple.launchd.peruser.0[166]: (com.apple.SafariNotificationAgent[43964]) Exited with code: 1
02.02.14 12:41:38,032 com.apple.launchd.peruser.0[166]: (com.apple.SafariNotificationAgent) Throttling respawn: Will start in 10 seconds
02.02.14 12:41:38,231 com.apple.internetaccounts[66431]: +[IAGoogleAuthTokenManager keychainEntryForUserName:] [359] -- Failed to fetch keychain item for "xxxxxx@xxxxxx" (code -67674)
02.02.14 12:41:38,234 com.apple.internetaccounts[66431]: +[IAGoogleAuthTokenManager setKeychainEntry:ForUserName:] [380] -- *** Failed to store token in keychain for "xxxxxx@xxxxxx" (code -67674)
02.02.14 12:41:38,263 sandboxd[91]: ([66431]) com.apple.intern(66431) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,270 sandboxd[91]: ([66431]) com.apple.intern(66431) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,282 sandboxd[91]: ([43640]) Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,291 sandboxd[91]: ([43640]) Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,300 sandboxd[91]: ([43640]) Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,309 sandboxd[91]: ([43640]) Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,318 sandboxd[91]: ([43640]) Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,352 Mail[43640]: CFNetwork SSLHandshake failed (-67674)
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,426 Mail[43640]: CFNetwork SSLHandshake failed (-67674)
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,430 sandboxd[91]: ([43640]) Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,000 kernel[0]: Sandbox: Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:41:38,497 Mail[43640]: CFNetwork SSLHandshake failed (-67674)
02.02.14 12:41:38,498 Mail[43640]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -67674)
02.02.14 12:41:38,498 Mail[43640]: -[IAAccountAuthenticator connection:didFailWithError:] [172] -- *** error: Error Domain=NSURLErrorDomain Code=-1200 "An SSL error has occurred and a secure connection to the server cannot be made." UserInfo=0x6000001b36a0 {NSURLErrorFailingURLPeerTrustErrorKey=<SecTrust 0x7fdf23579d20 [0x7fff75b66eb0]>, NSLocalizedRecoverySuggestion=Would you like to connect to the server anyway?, NSUnderlyingError=0x60000084b220 "An SSL error has occurred and a secure connection to the server cannot be made.", NSErrorPeerCertificateChainKey=(
"<SecCertificate 0x7fdf2357bf90 [0x7fff75b66eb0]>",
"<SecCertificate 0x7fdf23579ae0 [0x7fff75b66eb0]>",
"<SecCertificate 0x7fdf23578e00 [0x7fff75b66eb0]>"
), NSLocalizedDescription=An SSL error has occurred and a secure connection to the server cannot be made., NSErrorFailingURLKey=https://www.google.com/accounts/ClientLogin, NSErrorFailingURLStringKey=https://www.google.com/accounts/ClientLogin, NSErrorClientCertificateStateKey=0}
Full report of the following incident:
02.02.14 12:41:38,270 sandboxd[91]: ([66431]) com.apple.intern(66431) deny file-write-data /private/var/db/mds/system/mds.lock
com.apple.intern(66431) deny file-write-data /private/var/db/mds/system/mds.lock
Process: com.apple.intern [66431]
Path: /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/XPCServ ices/com.apple.internetaccounts.xpc/Contents/MacOS/com.apple.internetaccounts
Load Address: 0x101a8b000
Identifier: com.apple.internetaccounts
Version: 1 (1.0)
Build Info: 1-InternetAccountsFramework_executables~192000000000000
Code Type: x86_64 (Native)
Parent Process: launchd [1]
Date/Time: 2014-02-02 12:41:38.232 +0100
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 8
Thread 0:
0 libsystem_kernel.dylib 0x00007fff888ce5da __open + 10
1 Security 0x00007fff8573d2af Security::MDSSession::updateDataBases() + 693
2 Security 0x00007fff8578feef Security::MDSSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 145
3 Security 0x00007fff8578fde3 mds_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 211
4 Security 0x00007fff8573ccd7 Security::MDSClient::Directory::cdsa() const + 93
5 Security 0x00007fff857f995b Security::MDSClient::Directory::dlGetFirst(cssm_query const&, cssm_db_record_attribute_data&, cssm_data*, cssm_db_unique_record*&) + 39
6 Security 0x00007fff8573c7b2 Security::CssmClient::Table<Security::MDSClient::Common>::startQuery(Security:: CssmQuery const&, bool) + 234
7 Security 0x00007fff85761ca5 Security::KeychainCore::DynamicDLDBList::_load() + 329
8 Security 0x00007fff85761b29 Security::KeychainCore::DynamicDLDBList::searchList() + 29
9 Security 0x00007fff8587b2b5 Security::KeychainCore::StorageManager::getSearchList(std::__1::vector<Security ::KeychainCore::Keychain, std::__1::allocator<Security::KeychainCore::Keychain> >&) + 163
10 Security 0x00007fff8587da18 Security::KeychainCore::StorageManager::optionalSearchList(void const*, std::__1::vector<Security::KeychainCore::Keychain, std::__1::allocator<Security::KeychainCore::Keychain> >&) + 88
11 Security 0x00007fff85754f5c SecKeychainSearchCreateFromAttributes + 142
12 Security 0x00007fff858930a8 _CreateSecItemParamsFromDictionary(__CFDictionary const*, int*) + 3493
13 Security 0x00007fff8588fca7 SecItemCopyMatching_osx(__CFDictionary const*, void const**) + 133
14 Security 0x00007fff8588f95d SecItemCopyMatching + 390
15 InternetAccounts 0x00007fff900ad7c5 +[IAGoogleAuthTokenManager keychainEntryForUserName:] + 215
16 InternetAccounts 0x00007fff900ad604 +[IAGoogleAuthTokenManager googleTokenForEmailAddress:shouldCreateToken:] + 48
17 com.apple.internetaccounts 0x0000000101a95c83
18 CoreFoundation 0x00007fff8c991dec __invoking___ + 140
19 CoreFoundation 0x00007fff8c991c54 -[NSInvocation invoke] + 308
20 Foundation 0x00007fff844b5af6 -[NSXPCConnection _decodeAndInvokeMessageWithData:] + 1469
21 Foundation 0x00007fff844b26be message_handler + 381
22 libxpc.dylib 0x00007fff90ef6510 _xpc_connection_call_event_handler + 58
23 libxpc.dylib 0x00007fff90ef5123 _xpc_connection_mach_event + 2124
24 libdispatch.dylib 0x00007fff86e1aafe _dispatch_client_callout4 + 9
25 libdispatch.dylib 0x00007fff86e1b3b8 _dispatch_mach_msg_invoke + 143
26 libdispatch.dylib 0x00007fff86e19633 _dispatch_queue_drain + 359
27 libdispatch.dylib 0x00007fff86e1a69e _dispatch_mach_invoke + 154
28 libdispatch.dylib 0x00007fff86e19633 _dispatch_queue_drain + 359
29 libdispatch.dylib 0x00007fff86e1a9dd _dispatch_queue_invoke + 110
30 libdispatch.dylib 0x00007fff86e18fa3 _dispatch_root_queue_drain + 75
31 libdispatch.dylib 0x00007fff86e1a193 _dispatch_worker_thread2 + 40
32 libsystem_pthread.dylib 0x00007fff8c5ceef8 _pthread_wqthread + 314
33 libsystem_pthread.dylib 0x00007fff8c5d1fb9 start_wqthread + 13
Binary Images:
0x101a8b000 - 0x101a9efff com.apple.internetaccounts (1.0 - 1) <fedaf54b-d9b6-3da1-b4bc-e2cef64a8491> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/XPCServ ices/com.apple.internetaccounts.xpc/Contents/MacOS/com.apple.internetaccounts
0x7fff8441b000 - 0x7fff8471afff com.apple.Foundation (6.9 - 1056) <d608edfd-9634-3573-9b7e-081c7d085f7a> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff85738000 - 0x7fff85990ff1 com.apple.security (7.0 - 55471) <233831c5-c457-3ad5-afe7-e3e2de6929c9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff86e16000 - 0x7fff86e30fff libdispatch.dylib (339.1.9) <46878a5b-4248-3057-962c-6d4a235eef31> /usr/lib/system/libdispatch.dylib
0x7fff888b9000 - 0x7fff888d5ff7 libsystem_kernel.dylib (2422.1.72) <d14913db-47f1-3591-8daf-d4b4ef5f8818> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c5cc000 - 0x7fff8c5d3ff7 libsystem_pthread.dylib (53.1.4) <ab498556-b555-310e-9041-f67ec9e00e2c> /usr/lib/system/libsystem_pthread.dylib
0x7fff8c958000 - 0x7fff8cb3dff7 com.apple.CoreFoundation (6.9 - 855.11) <e22c6a1f-8996-349c-905e-96c3bbe07c2f> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90096000 - 0x7fff900e5ff7 com.apple.framework.internetaccounts (2.1 - 210) <c77069c7-928c-315c-aa61-d90543901f20> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff90eeb000 - 0x7fff90f0ffff libxpc.dylib (300.1.17) <4554927a-9467-365c-91f1-5a116989dd7f> /usr/lib/system/libxpc.dylib
Full report of the following incident:
02.02.14 12:41:38,282 sandboxd[91]: ([43640]) Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
Mail(43640) deny file-write-data /private/var/db/mds/system/mds.lock
Process: Mail [43640]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Load Address: 0x10c586000
Identifier: com.apple.mail
Version: 1827 (7.1)
Build Info: 5-Mail~1827000000000000
Code Type: x86_64 (Native)
Parent Process: launchd [166]
Date/Time: 2014-02-02 12:41:38.276 +0100
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 8
Thread 0:
0 libsystem_kernel.dylib 0x00007fff888ce5da __open + 10
1 Security 0x00007fff8573d2af Security::MDSSession::updateDataBases() + 693
2 Security 0x00007fff8578feef Security::MDSSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 145
3 Security 0x00007fff8578fde3 mds_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 211
4 Security 0x00007fff8573ccd7 Security::MDSClient::Directory::cdsa() const + 93
5 Security 0x00007fff857f995b Security::MDSClient::Directory::dlGetFirst(cssm_query const&, cssm_db_record_attribute_data&, cssm_data*, cssm_db_unique_record*&) + 39
6 Security 0x00007fff8573c7b2 Security::CssmClient::Table<Security::MDSClient::Common>::startQuery(Security:: CssmQuery const&, bool) + 234
7 Security 0x00007fff85761ca5 Security::KeychainCore::DynamicDLDBList::_load() + 329
8 Security 0x00007fff85761b29 Security::KeychainCore::DynamicDLDBList::searchList() + 29
9 Security 0x00007fff8587b2b5 Security::KeychainCore::StorageManager::getSearchList(std::__1::vector<Security ::KeychainCore::Keychain, std::__1::allocator<Security::KeychainCore::Keychain> >&) + 163
10 Security 0x00007fff85787bc2 SecIdentityCopyPreference + 319
11 CFNetwork 0x00007fff87b4f3e5 HTTPProtocolSSLSupport::getSSLCertsCached(__CFString const*) + 235
12 CFNetwork 0x00007fff87b4f073 HTTPProtocol::setupSSLPropertiesOnStream(_CFURLRequest const*) + 363
13 CFNetwork 0x00007fff87b3c234 HTTPProtocol::openStream() + 80
14 CFNetwork 0x00007fff87b3b67a HTTPProtocol::useNetConnectionForRequest(NetConnection*, __CFHTTPMessage*, unsigned char) + 1750
15 CFNetwork 0x00007fff87b3aeae HTTPConnectionCacheEntry::dispatchConnectionToProtocol(NetConnection*, HTTPProtocol*, HTTPRequestMessage*, unsigned char) + 276
16 CFNetwork 0x00007fff87b3ac6d HTTPConnectionCacheEntry::notifyNextProtocolOfOpenConnection(NetConnection*, unsigned char) + 301
17 CFNetwork 0x00007fff87b37fcf HTTPConnectionCacheEntry::enqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 685
18 CFNetwork 0x00007fff87b379cc HTTPConnectionCache::_onqueue_enqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 178
19 CFNetwork 0x00007fff87b378f1 ___ZN19HTTPConnectionCache25enqueueRequestForProtocolEP12HTTPProtocolP15__CFHTT PMessage_block_invoke + 26
20 CFNetwork 0x00007fff87b2e3fc ___ZNK17CoreSchedulingSet13_performAsyncEPKcU13block_pointerFvvE_block_invoke + 25
21 CoreFoundation 0x00007fff8c9a2e94 CFArrayApplyFunction + 68
22 CFNetwork 0x00007fff87b2e2db RunloopBlockContext::perform() + 115
23 CFNetwork 0x00007fff87b2e183 MultiplexerSource::perform() + 269
24 CFNetwork 0x00007fff87b2dfb2 MultiplexerSource::_perform(void*) + 72
25 CoreFoundation 0x00007fff8c9d78f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
26 CoreFoundation 0x00007fff8c9c9062 __CFRunLoopDoSources0 + 242
27 CoreFoundation 0x00007fff8c9c87ef __CFRunLoopRun + 831
28 CoreFoundation 0x00007fff8c9c8275 CFRunLoopRunSpecific + 309
29 Foundation 0x00007fff84482907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
30 Foundation 0x00007fff8448270b __NSThread__main__ + 1318
31 libsystem_pthread.dylib 0x00007fff8c5cd899 _pthread_body + 138
32 libsystem_pthread.dylib 0x00007fff8c5cd72a _pthread_struct_init + 0
33 libsystem_pthread.dylib 0x00007fff8c5d1fc9 thread_start + 13
Binary Images:
0x7fff8441b000 - 0x7fff8471afff com.apple.Foundation (6.9 - 1056) <d608edfd-9634-3573-9b7e-081c7d085f7a> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff85738000 - 0x7fff85990ff1 com.apple.security (7.0 - 55471) <233831c5-c457-3ad5-afe7-e3e2de6929c9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff87b07000 - 0x7fff87c77ff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42cfc3db-35c8-3652-af37-4bcc73d8bdef> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff888b9000 - 0x7fff888d5ff7 libsystem_kernel.dylib (2422.1.72) <d14913db-47f1-3591-8daf-d4b4ef5f8818> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c5cc000 - 0x7fff8c5d3ff7 libsystem_pthread.dylib (53.1.4) <ab498556-b555-310e-9041-f67ec9e00e2c> /usr/lib/system/libsystem_pthread.dylib
0x7fff8c958000 - 0x7fff8cb3dff7 com.apple.CoreFoundation (6.9 - 855.11) <e22c6a1f-8996-349c-905e-96c3bbe07c2f> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
Console log – All Messages
Action:
App Store > Sign In > Apple ID / Password > Sign In > Connection failed.
02.02.14 12:51:07,365 sandboxd[91]: ([44259]) App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,372 sandboxd[91]: ([44259]) App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,377 sandboxd[91]: ([44259]) App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,384 sandboxd[91]: ([44259]) App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,390 sandboxd[91]: ([44259]) App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,396 sandboxd[91]: ([44259]) App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,402 sandboxd[91]: ([44259]) App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,409 sandboxd[91]: ([44259]) App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:07,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:08,000 kernel[0]: Sandbox: App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
02.02.14 12:51:09,730 SafariNotificationAgent[44337]: Error calling realpath on the home directory.
02.02.14 12:51:09,732 com.apple.launchd.peruser.0[166]: (com.apple.SafariNotificationAgent[44337]) Exited with code: 1
02.02.14 12:51:09,732 com.apple.launchd.peruser.0[166]: (com.apple.SafariNotificationAgent) Throttling respawn: Will start in 10 seconds
Full report of the following incident:
02.02.14 12:51:07,365 sandboxd[91]: ([44259]) App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
App Store(44259) deny file-write-data /private/var/db/mds/system/mds.lock
Process: App Store [44259]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Load Address: 0x107a6d000
Identifier: com.apple.appstore
Version: 201 (1.3)
Build Info: 61-Firenze~201000000000000
Code Type: x86_64 (Native)
Parent Process: launchd [166]
Date/Time: 2014-02-02 12:51:07.307 +0100
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 8
Thread 0:
0 libsystem_kernel.dylib 0x00007fff888ce5da __open + 10
1 Security 0x00007fff8573d2af Security::MDSSession::updateDataBases() + 693
2 Security 0x00007fff8578feef Security::MDSSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 145
3 Security 0x00007fff8578fde3 mds_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 211
4 Security 0x00007fff8573ccd7 Security::MDSClient::Directory::cdsa() const + 93
5 Security 0x00007fff857f995b Security::MDSClient::Directory::dlGetFirst(cssm_query const&, cssm_db_record_attribute_data&, cssm_data*, cssm_db_unique_record*&) + 39
6 Security 0x00007fff8573c7b2 Security::CssmClient::Table<Security::MDSClient::Common>::startQuery(Security:: CssmQuery const&, bool) + 234
7 Security 0x00007fff85761ca5 Security::KeychainCore::DynamicDLDBList::_load() + 329
8 Security 0x00007fff85761b29 Security::KeychainCore::DynamicDLDBList::searchList() + 29
9 Security 0x00007fff8587b2b5 Security::KeychainCore::StorageManager::getSearchList(std::__1::vector<Security ::KeychainCore::Keychain, std::__1::allocator<Security::KeychainCore::Keychain> >&) + 163
10 Security 0x00007fff85787bc2 SecIdentityCopyPreference + 319
11 CFNetwork 0x00007fff87b4f3e5 HTTPProtocolSSLSupport::getSSLCertsCached(__CFString const*) + 235
12 CFNetwork 0x00007fff87b4f073 HTTPProtocol::setupSSLPropertiesOnStream(_CFURLRequest const*) + 363
13 CFNetwork 0x00007fff87b3c234 HTTPProtocol::openStream() + 80
14 CFNetwork 0x00007fff87b3b67a HTTPProtocol::useNetConnectionForRequest(NetConnection*, __CFHTTPMessage*, unsigned char) + 1750
15 CFNetwork 0x00007fff87b3aeae HTTPConnectionCacheEntry::dispatchConnectionToProtocol(NetConnection*, HTTPProtocol*, HTTPRequestMessage*, unsigned char) + 276
16 CFNetwork 0x00007fff87b3ac6d HTTPConnectionCacheEntry::notifyNextProtocolOfOpenConnection(NetConnection*, unsigned char) + 301
17 CFNetwork 0x00007fff87b37fcf HTTPConnectionCacheEntry::enqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 685
18 CFNetwork 0x00007fff87b379cc HTTPConnectionCache::_onqueue_enqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 178
19 CFNetwork 0x00007fff87b378f1 ___ZN19HTTPConnectionCache25enqueueRequestForProtocolEP12HTTPProtocolP15__CFHTT PMessage_block_invoke + 26
20 CFNetwork 0x00007fff87b2e3fc ___ZNK17CoreSchedulingSet13_performAsyncEPKcU13block_pointerFvvE_block_invoke + 25
21 CoreFoundation 0x00007fff8c9a2e94 CFArrayApplyFunction + 68
22 CFNetwork 0x00007fff87b2e2db RunloopBlockContext::perform() + 115
23 CFNetwork 0x00007fff87b2e183 MultiplexerSource::perform() + 269
24 CFNetwork 0x00007fff87b2dfb2 MultiplexerSource::_perform(void*) + 72
25 CoreFoundation 0x00007fff8c9d78f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
26 CoreFoundation 0x00007fff8c9c9062 __CFRunLoopDoSources0 + 242
27 CoreFoundation 0x00007fff8c9c87ef __CFRunLoopRun + 831
28 CoreFoundation 0x00007fff8c9c8275 CFRunLoopRunSpecific + 309
29 Foundation 0x00007fff84482907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
30 Foundation 0x00007fff8448270b __NSThread__main__ + 1318
31 libsystem_pthread.dylib 0x00007fff8c5cd899 _pthread_body + 138
32 libsystem_pthread.dylib 0x00007fff8c5cd72a _pthread_struct_init + 0
33 libsystem_pthread.dylib 0x00007fff8c5d1fc9 thread_start + 13
Binary Images:
0x7fff8441b000 - 0x7fff8471afff com.apple.Foundation (6.9 - 1056) <d608edfd-9634-3573-9b7e-081c7d085f7a> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff85738000 - 0x7fff85990ff1 com.apple.security (7.0 - 55471) <233831c5-c457-3ad5-afe7-e3e2de6929c9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff87b07000 - 0x7fff87c77ff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42cfc3db-35c8-3652-af37-4bcc73d8bdef> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff888b9000 - 0x7fff888d5ff7 libsystem_kernel.dylib (2422.1.72) <d14913db-47f1-3591-8daf-d4b4ef5f8818> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c5cc000 - 0x7fff8c5d3ff7 libsystem_pthread.dylib (53.1.4) <ab498556-b555-310e-9041-f67ec9e00e2c> /usr/lib/system/libsystem_pthread.dylib
0x7fff8c958000 - 0x7fff8cb3dff7 com.apple.CoreFoundation (6.9 - 855.11) <e22c6a1f-8996-349c-905e-96c3bbe07c2f> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundationI have had somewhat similar problems as Øystein Ange since upgrading from Snow Leopard to Mavericks in January. But fortunately, I have been able to solve many of them after a lot of trial & error, frustration and sweat! I now long for the more than 2 years of previous Snow Leopard usage when problems were small, few and far between, and quickly solvable. I feel as if Apple has cut me adrift and left me to struggle on my own with the seemingly numerous problems of getting the performance of Mavericks to finally stabilize on my iMac.
Øystein's Feb. 8th post asks some of the same Mavericks questions that I still have. It would be very helpful to me, and to others I'm sure, if someone/anyone has specific suggestions or solutions on what one could/should do to fix specific problems with newly installed Mavericks OSs, short of a clean, full re-install of the OS.
I have one admin account plus the guest account on my iMac Mavericks. Does this mean my admin account is a/the root account?! How can one tell whether or not they are logging in with a root account?! What's the distinction between the root account, a user's admin account, and other standard users' accounts?! Could someone please recommend a definitive Apple document describing all the various types of Mavericks accounts, in detail, and how/when/where/why each type should be used before or along with any of the others?
Why is it suddenly a no-no to log on to Mavericks via the root user account, when previous OS versions had no problem with this?! What's the purpose of the root user account if not to use it to log on to the computer?! If it's so dangerous, why isn't it internally safeguarded from inadvertent logins by casual users?! What damage or harm are we talking about, and why weren't personal-use customers given a big warning about this apparent "booby trap" in Mavericks?! Saying NEVER DO THAT is like closing the barn door after the horse has already bolted, and it explains nothing to the casual user.
We can't just do a clean re-install every time something in Mavericks hiccups?! Based on my recent experience, and on what I'm seeing in this thread, I would have had to re-installed it a half dozen times in the past 2 months alone!! That's nonsensical. There's got to be a better way of fixing a newly installed Mavericks OS than doing a re-install over and over again. Why don't the Mac diagnostic and troubleshooting tools work in Mavericks' case, as they have done for me on many occasions on earlier OS versions?! What is it about Mavericks that makes it different this time?! Could it possibly have something to do with integration of Mavericks and iCloud; and, if so, what specific cautions should the casual user observe to make sure they don't jeopardize the integrity of Mavericks by doing something similar to logging in from the root account?!
Many customers need to be brought in out of the dark! Is there an Apple Mavericks expert out there who can advise the customer community on specifically how to apply the existing repair tools to solve specific Mavericks teething problems, without having to revert to multiple OS re-installs? -
Can't Install mavericks on SSD
I have a 2012 Macbook Pro 13".
I had a hard disk failure almost 2 weeks ago. [I accidently kept the mac running by using the Caffeine app while keeping macbook in my backpack and roaming around an exhibition]. I saw blinking folder icon and couldn't detect my hard disk at all.
Then I reset SMC and tried to detect it but it didn't work.
My macbook passed the Hardware Test.
So I ordered and installed a new Samsung 840 Evo SSD on my macbook and tried installing mavericks but the Istalled Failed with the following error log:
localhost OSInstaller[384]: update_dyld_shared_cache exited with 1
PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=121 "An error occurred while updating system extension information." UserInfo=0x7fab0300ebb0 {NSUnderlyingError=0x7fab034857f0 "The operation couldn't be completed. (kextcache error 71.)", NSLocalizedDescription=An error occurred while updating system information., arguments=
Install Failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
I used the same mavericks installer USB and installed my SSD on a friend's macbook pro with the same year, make and specs and it installed fine. However, when I reattched that SSD with installed mavericks and booted my macbook it gave me a blinking globe and question mark icon.
Apart from SSD, I'm using all the original RAM and other parts.
Kindly suggest solution.It turned out to be bad internal hard drive cable.
I'm seriously disturbed by the lack of support from one of the Genius Bar and had to travel a long distance to get true service from another Genius Bar.
I want to file a formal complaint against that particular Genius Bar. Can someone kindly provide me with the link to file a complaint? -
System really messed up with all folders locked after installing Mavericks
Wow, I love Mac, but this last OS install of Mavericks has sent me for a loop, not only did it erase all of my files except for applications, it turned my computer into a fresh off the shelf Mac and I lost most everything in settings in all applications. I have been working over the past month now to restore a sense of order but things will never be the same. All I did was go to the app store and choose install, this has never happened to me in the past. Okay, I'll quit whining about that and get to my question: Can I easily fix the fact that all of my folders are now locked both on my computer and on my external hard drives. I'm blaming the Mavericks install for all of this as I've never had this problem before installing Mavericks, not in my history with using Macs since the mid 1980's.
When I want to save a file from within an app, say InDesign, or Photoshop, I get an error that the folder is read only. then I have to save my file to the desktop and go to the finder level, find the folder and get info and with my password make the change to make it unlocked.
Foo, this is aggrivating, I know I can't go backward and fix anything that might have been done wrong, but I need to know if there is a way where I can unlock everything like it used to be without having to go through thousands of folders one-by-one doing this unlocing with password proceedure.
Whew,
TIA,
KenThe screenshot is also showing an external disk, so repair permissions won't touch it unless it's bootable, hence the 20 questions.
I do think you would be wise to boot to recovery & repair the boot disk permissions before we address the other permissions.
I would also use a hidden tool to reset all the user permissions too…
Backup before you begin just in case.
Boot holding cmd+R. Recovery mode should startup (assuming you have a recovery partition).
Select Terminal from the Utilities menu.
Enter the word…
resetpassword
… & hit return.
The GUI app will open, select the main boot HD.
Select your user account in the popup menu.
Then click the Reset button at the bottom right. It will "Reset Home Folder Permissions & ACL's"
Repeat for the other users.
Quit ResetPassword from the menu,
Quit Terminal
Another important question, do you care about the permissions on the externals? We can disable them for the entire volume. Obviously this leaves you open to other users viewing the files or deleting them etc, however anyone with physical access could damage your stuff anyway. -
Hi there! Yesterday, I installed Mavericks on my Macbook. Since then, it doesn't recognize my external hard disk drive anymore (at least not on the desktop. In Germany they call it "it doens't mount it". I don't know if it's the same expression in english?)
I just used it a week ago, before I did the update and it worked perfectly fine.
Is there anyone out there who knows a solution for this problem? I've been googleing for hours now and can't find any answer.
Thank you!!!Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
hello anyone i have a late 2011 macbook pro that i purchsed second hand it already had lion installed i wanted to install mavericks which I tried a four digit pin code came up thus locking my mac I took it to the geeksquad they wiped my harddrive and tried to renstall the OX they said they could not do it because a firmware passcode or filevault passcode was on it so I now have a brick can anyone help me fix this problem thanks for any info
Pawn shop! They only looked after it for a stranger then the ticket ran out. Will apple accept that sell-on as a bill of sale? I'll give you 50:50 chance on that. Did you see Apple recently refused to unlock an ipad left to a guy by his mother who died of cancer. Apple wanted a court order! (Til it got on the national TV news).
Someone will have to produce the original owner's bill of sale I reckon. -
How do I install Mavericks onto a new SSD HD in my late 2008 MacBook Pro?
How do I install Mavericks onto a new SSD HD in my late 2008 Macbook Pro, and then I hopefully can reinstall my data from my Time Machine backup?
I presume the SSD will need some type of formatting, before I can install Mavericks from the internet? Then can I use my Time Machine backup to reinstall all my other software and settings?In order to load Mavericks the SSD will have to be formatted Mac OS Extended with GUID partition mapping
-
Macbook Pro randomly restarting since installing Mavericks
Hi guys,
I've got a mid-2010 Macbook Pro. Since I installed Mavericks, about 6 months ago, it's started restarting at random (it just goes black and then goes through the reboot cycle. Sometimes it can happen a few times in the same hour - sometimes once a week. It doesn't seem related to what programs I have open or how hot it is running. It often happens a few minutes after the machine has awoken from sleep, but this isn't always the case.
I was convinced that this was due to the faulty nVidia chip which was included in some mid-2010 MBPs so I took it to the Apple genius bar and showed them this KB article: http://support.apple.com/kb/TS4088 (having first done a clean install of OSX).
They ran "VST (Video System Test) 1.0.3v5 for Macbook Pro (15-inch, mid-2010)" and it passed. They then took the laptop into the back room and "ran some more hardware tests", all of which passed too.
I bought the machine back to my house and started reinstalling software. About 10 minutes ago it restarted itself again (with the same GPU panic message and GPUPanic.cpp:127 line). The only difference between this restart and those before I reinstalled Mavericks is that the previous restarts would be proceeded by a "your computer needs to restart because of a problem" whereas just now no message was displayed until the computer fully rebooted, and then a "your computer was rebooted because of an issue" message was displayed.
I've only installed a few pieces of software, and nothing that I thought would mess with the graphics drivers.
Could anyone please take a look at my logs and see if anything looks amiss? The genius has stressed that it cannot be hardware related so hopefully somebody will spot something.
The only other thing perhaps worth mentioning is that I have 3rd party RAM and a 3rd party SSD harddrive in there. Could either of these be responsible?
Thanks,
Joe
Anonymous UUID: 112D7FC7-B91E-2EB6-6443-E61C57788FB0
Sun Mar 9 20:14:08 2014
panic(cpu 1 caller 0xffffff7f8c3a7fb0): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00610210: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fc06d000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff80fbc230b0 : 0xffffff800a022fa9
0xffffff80fbc23130 : 0xffffff7f8c3a7fb0
0xffffff80fbc23200 : 0xffffff7f8aa22eab
0xffffff80fbc232c0 : 0xffffff7f8aaec49a
0xffffff80fbc23300 : 0xffffff7f8aca40e5
0xffffff80fbc23330 : 0xffffff7f8aca4e10
0xffffff80fbc23370 : 0xffffff7f8a9ffaa0
0xffffff80fbc23490 : 0xffffff7f8aa0047c
0xffffff80fbc23520 : 0xffffff7f8a9fd83b
0xffffff80fbc23560 : 0xffffff7f8a9fd7ab
0xffffff80fbc23600 : 0xffffff7f8aa27506
0xffffff80fbc23800 : 0xffffff7f8aa28386
0xffffff80fbc238e0 : 0xffffff7f8b9aa9c2
0xffffff80fbc23920 : 0xffffff7f8b9ba37f
0xffffff80fbc23940 : 0xffffff7f8b9e833b
0xffffff80fbc23980 : 0xffffff7f8b9e839b
0xffffff80fbc239c0 : 0xffffff7f8b9bfe15
0xffffff80fbc23a10 : 0xffffff7f8b98bb5e
0xffffff80fbc23aa0 : 0xffffff7f8b987ae7
0xffffff80fbc23ad0 : 0xffffff7f8b985636
0xffffff80fbc23b00 : 0xffffff800a4cbe03
0xffffff80fbc23b90 : 0xffffff800a4cdcff
0xffffff80fbc23bf0 : 0xffffff800a4cb81f
0xffffff80fbc23d40 : 0xffffff800a0b6558
0xffffff80fbc23e50 : 0xffffff800a026bf1
0xffffff80fbc23e80 : 0xffffff800a0139f5
0xffffff80fbc23ef0 : 0xffffff800a01e043
0xffffff80fbc23f70 : 0xffffff800a0c976d
0xffffff80fbc23fb0 : 0xffffff800a0f3b46
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f8c39a000->0xffffff7f8c3acfff
dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f8c392000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8a928000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8a980000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8c395000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8a9d3000->0xffffff7f8ac3bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f8a9c3000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8a980000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f8ac46000->0xffffff7f8aeeffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8a9d3000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f8 b96a000->0xffffff7f8ba34fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f8a9c3000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8a980000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8a9d3000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000009e00000
Kernel text base: 0xffffff800a000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 11037347284434
last loaded kext at 10348497566362: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8c4f6000, size 49152)
last unloaded kext at 10463845022096: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8c4f6000, size 32768)
loaded kexts:
com.apple.filesystems.smbfs 2.0.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleHWAccess 1
com.apple.GeForceTesla 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: OCZ-VERTEX2, 240.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:I just wanted to share my experiences with Apple recently.
To give some background: my mid-2010 Macbook Pro started restarting randomly after I upgraded to Mavericks and the logs indicated that it was the GPU issue. I am currently residing in Dublin so my nearest Apple store is over 100 miles away in Belfast (a 2-3 hour drive or train journey).
I first took the machine to the Apple store on the 8th March, having first made an appointment at the Genius Bar. I had entered details of the issue into the concierge system and the Genius seemed to know what he was dealing with. He ran the GPU test - which it promptly passed - but, after this point, I didn't see the Genius again as he disappeared into a back room, never to return.
About 20 minutes later (as I was beginning to get annoyed) someone else came and asked if I was being helped. I explained the situation to him and he hurriedly offered to "take it in the back to run further tests". I agreed and left the machine with him - but in all the kerfuffle I left my charger behind.
I went back and collected my laptop as the store was closing. I briefly discussed the test results with a different Genius, who suggested that it must be a software issue. He said that - as I had restored the OS to factory settings before the visit - it was most probably fixed. Given that it had not restarted since I restored the machine (the night before), I agreed and left.
Unfortunately, I didn't realise that I'd forgotten my charger until I got home. I called the store the next day but was told that it's "not Apple policy" to post things out and that if I wanted the charger I'd have to collect it from the store myself. I was then told that it would probably be better for me to "just buy a new one" given the distance involved!
Anyway, the next day I was reinstalling some software and the machine restarted again. I made a post on here and was told that the logs still suggested a faulty GPU, and that the Genius should have spotted it.
So I made another trip to Belfast!
First, I tried to collect my charger. After some crossed wire between staff members, it turned out that someone had labelled my charger and left it on the side for me to collect, but then someone else had then thrown it away. To Apple's credit, however, they gave me a new one off the shelf without hesitation.
Next, the Genius ran the same test again and this time it failed. I asked the Genius why it would be the case that the EXACT same test would pass one day and fail the next but he didn't have any ideas. It is *my* theory that the test not only checks the GPU itself, but also looks in the log folder for logs that indicate a faulty GPU and that, by restoring the OS before I took it in, I effectively "cleared" this folder and made it impossible to detect.
Anyway, he next mentioned that it was out of warranty and that I would need to pay for a repair. However, I had a printout from the trading standards site which outlined the Sale of Goods act and how (under UK law) we are protected for 6 years from purchase if a product is defective. He spoke to a couple of managers and agreed to replace the motherboard without charge.
Next, he wanted proof that I'd purchased the machine directly from the Apple website, as apparently their records only go back 18 months (!). Unfortunately, I lost some emails a couple of years back and no longer had the receipt but - after another discussion with managers - he agreed to proceed anyway.
He then said that I would have to come and collect the machine in a few days. The trading standards guidelines say that the RETAILER is responsible for arranging collection and delivery of the faulty product so I asked whether they could ship it to Dublin. However, he argued that to do this I would have to rearrange everything through AppleCare and have them collect/deliver the machine. So, having gotten this far (and not wanting them to change their minds), I just agreed.
Anyway, I received an email saying that it was ready a few days later so I went back to Belfast again and collected it. So far (touch wood) it's been working perfectly and without a single restart.
So, the things to remember:
1) The test may not detect the issue the first time but that doesn't mean it's not there
2) Restoring OSX to factory settings MAY impede the ability for the test to detect the issue
3) It doesn't matter if you're out of warranty if you're covered by Consumer Law (check out the law in your country)
4) Don't leave your charger in the Apple store!
NB: I'm not a lawyer, of course, and none of this constitutes legal advice; I'm just hoping it will help some people as there seem to be a LOT of folks having this issue.
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