Re-installing from Creative Cloud after hard-drive failure

My hard-drive died, and now I need to re-install my all my software and operating system including a photoshop and lighthouse package which I purchased last week online. will it be a problem to re-install from creative cloud? will it consider I have already downloaded on another machine?
Thank you

Hello valerietitli,
Welcome to Adobe Forums.
You can reinstall the softwares by just logging on to the website creative.adobe.com, you should not face any issue.
Regards

Similar Messages

Re-Installing Creative Cloud after hard drive crash

I recently had a hard drive crash and had to install a new hard drive. My old data was backed up on a slave disk but I can't get it to run again. I can't even uninstall the previous suite because the Control Panel - Add / Remove program window will not show the slave disk with the applications. If I install it again I don't want to use up the "second" download that comes with the purchase of the license. Where do I go from here?

Hi allegrophoto,
If you did not deactivate your software before the crash, you can contact Adobe customer support (http://helpx.adobe.com/contact/) to enable your activation count. You can then install it again. I am not sure what you mean by "second download".
Thanks,
Preran

Fresh install of Windows 7 after hard drive failure: recovery key used on original drive no longer works?

I just had my hard drive replaced recently after it starting giving boot warnings about impending failure. The IT department at my uni replaced the drive, loaded their standard Win7 install, and restored all of my documents and files. Booting Mozilla for the first time on that install, I had all of my bookmarks, setting, passwords, etc. already there (FF even gave me the dialog to restore the last session before the drive replacement.)
But, since their install is awful (tons of bloatware, obnoxious account management and admin privileges, etc.), I decided to go about putting my own copy of 7 on just as I want it. Having learned my lesson with my Sync account last time I did this, I checked to make sure that I still had the recovery key from the original drive/installation (not the IT install.) Now, when I try to use my recovery key, Sync says it's the wrong one, and that "your Recovery Key has been changed with another device." I haven't touched the Key since I first generated it, so what exactly happened? Did Sync auto-generate another key from the IT installation without telling me, and now all my Sync data is completely lost?

Do you still have the signons.sqlite and key3.db files from the IT setup?
You can find the sync account password and the sync (recovery) key in the password manager on computers where a sync account with a specific e-mail address has been set up.
Look for:
* chrome://weave (Mozilla Services Password)
* chrome://weave (Mozilla Services Encryption Passphrase)

Full Restore from Time Capsule after hard drive failure

Authorized agent replaced hard drive after it failed. Installed 10.5.5 and currently attempting to do a full restore from Time Capsule - progress is slow and in question after 22 hours. The backup size approx. 100 gb.
Screen reads "Transferring Information" at the top, progress bar is moving, and bottom of the screen reads "Looking for applications and documents to transfer" and hasn't changed for 22 hours.
Is this normal? how long should 100 gb take to restore?

think about the speed of wifi here
speed at 802.11n = a theoretical 540Mbps (less in real world scenarios)
Mbps = Mega bits per second
MBps - Mega bytes per second
8 bits = 1 byte
8 mega bits = 1 mega byte
How long would it take you to download a 1 gig file from the internet wired into your modem? About 10-20 min? And that is taking into account that the info is being uploaded hardwire. Now imagine that same file over wireless in your home being upload by the Airport card in your computer. People over look upload speed when considering these things. The wireless upload speed of your Airport card is what is limiting this. Just a limitation of the technology, not a fault of Apple just stating the numbers here.

Unable to install OS 10.2 after hard drive failure

I recently had to replace the hard drive in my mac. Now I have a blank drive with no OS. The only disks I have for it are the OS 10.2 Upgrade CDs, which do not work. The machine will boot to the CD, but when I select the destination disk, it says that it can't install because there is no previous version of OS X installed. Is there a way I can get around this without having to spend more money? I already lost all my apps and documents, and I have had to revert to using my Windows PC to do all my work. I would really like to get this working again if anyone can help.

I suggest that in the future you should hold back your assumption that anyone with a question is a dummy, or that those who do not have original disks are running illegal software.
When you post here saying you've "already lost all my apps and documents," it suggests to any experienced reader of your post that you're an inexperienced user of computers (not a dummy), and that some advice is warranted. No one here has any idea that you're a systems engineer in a major corporation until you say so, and no one knows the circumstances under which you lost all your data and apps unless you explain how it happened. No offense was intended, and I'm sorry if any was given.
Any software that came to you on your used computer, including the operating system, was licensed to its original purchaser, and because the original purchaser either kept the installer discs or gave/sold them to someone else to use, there's a reasonable legal presumption that s/he had no intention of transferring the licenses to you. So unless the software had been re-registered in your name, it simply wasn't yours to use. Any of the software that was originally acquired by download, without any installer discs, can presumably be downloaded again at no cost by arrangement with the developer, provided you're the registered licensee.
An astonishing number of people who post in these forums acknowledge that they've simply lost all their original installer discs, even those for extremely expensive applications. How someone who has invested hundreds or thousands of dollars in software can just leave it behind in a move or let it get mixed up in the trash and discarded, when all the CDs would probably have fit in a single Ziplok sandwich bag in a desk drawer, is beyond my understanding — but it happens *all the time*. I would never consider buying a computer from someone who couldn't produce the discs for any software that was installed on it, both because I might someday need to reinstall the software cleanly, and because I would be leery of the way someone who was careless enough to lose the discs might have treated the computer.

Error in Installing From Creative Cloud

installing from Creative Cloud I get this errors
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, WARNING: DW020 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 3 warning(s)
WARNING: DW020: {72CC24A1-A3A8-49CE-B1FF-0045356483B2} Adobe Edge Animate Preview 1.0.0.0 conflicts with: {11AC2863-B8A3-4EB0-9947-BF40D0513BEA} Adobe Edge Preview 1 1.0.0.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {72CC24A1-A3A8-49CE-B1FF-0045356483B2} Adobe Edge Animate Preview 1.0.0.0 as conflicting payload is installed.
WARNING: DW020: {72CC24A1-A3A8-49CE-B1FF-0045356483B2} Adobe Edge Animate Preview 1.0.0.0 conflicts with: {11AC2863-B8A3-4EB0-9947-BF40D0513BEA} Adobe Edge Preview 1 1.0.0.0
Please uninstall these products, restart your computer and then run this installer again.

I too am getting this same error when I attempt to install Adobe Edge Animate from the Creative Cloud. I am running Mac OS X (10.8.2) and all of my software is current and up-to-date. I have followed the instructions provided in the error above which says to uninstall the previous Edge Preview and restart the machine. Edge has been removed from my machine (and I can find no traces of it) and I have restarted and I am still receiving this error.
George Goeschel
[email protected]

SHAREPOINT QUESTION: One way SYNC of files from SharePoint cloud to hard-drive

SHAREPOINT QUESTION: One way SYNC of files from SharePoint cloud to hard-drive
How does a person enable Sales reps to SYNC literature files from a cloud library down to their computer,.... but then not be able to have them accidentally delete the files by accident if they delete a file from their computer and then have it
sync upwards again.
Permission Level
"Read" allows to download individual files but not SYNC down and there are too many files for them to go and download each file every-time.
"View Only" is only visible on the browser and not useful when reps are in remote parts of the world.
"Contribute" allows the sales reps to SYNC but if they delete a file from their computer, then it deletes it for all which is to much.
There must surely be a way to allow a one way (cloud-to-hard-drive) SYNC to avoid folks from deleting files.
Does anybody know how to d this or if not, how do I have Microsoft consider such a perceived weakness compare to dropbox

You can achieve the functionality which you describe using the OneDrive (SkyDrive Pro) in Sharepoint 2013. You can setup read only folders to sync to achieve "one way" traffic. You will need Office 2013 locally to avail the full features of
the coauthoring environment if you are looking into that as well.
Sharing with everyone (Read Only): http://community.office365.com/en-us/b/office_365_community_blog/archive/2013/07/15/ways-to-quot-share-with-everyone-quot-in-skydrive-pro.aspx
Some benefits of using OneDrive include the following:
Users can take their documents offline with them and have them synchronize when they are online again.
Users' documents can be synchronized across all client devices and servers where the files are stored and synchronized.
Multiple users (online or offline) can work on documents at the same time, and the OneDrive for Business Windows Sync client will synchronize the changes between the users. If there are conflicts, users are prompted to resolve the conflicts.
Users can share and collaborate on documents.
Users can work from many locations, either online or offline, and work from many devices.
http://technet.microsoft.com/en-us/library/dn167720(v=office.15).aspx
Thanks, Ransher Singh, MCP, MCTS | Click Vote As Helpful if you think that post is helpful in responding your question click Mark As Answer, if you think that this is your answer for your question.

Can not install from Creative Cloud

We have Creative Cloud for Teams. I am trying to get some software installed from the cloud for one of the users. Every time I click Install on an application (have tried Adobe Acrobat, Adobe InDesign, Adobe Photoshop), it sits for a little while and then says Installation Failed. When I click on the details, the error is "The download appears corrupt. Please try again after a few minutes (-60). I have been trying to install for several hours and keep getting the same error. I also tried to download the Trial version, still get the same error. I need to get this installed as soon as possible for this user. Any suggestions? The OS is Windows 8.1 64-bit.

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Question about activation key for pre-installed software after hard drive failure.

I had a hard drive failure on my MacBook Pro last week and had it replaced by Apple. When I restored my computer with a Time Machine backup, Office 2011 wants an activation key to start up again. Problem is, I had Office pre-installed when I bought my MacBook by Apple. Where do I get the activation key to get it working again?
Thanks
Q

Do you still have the signons.sqlite and key3.db files from the IT setup?
You can find the sync account password and the sync (recovery) key in the password manager on computers where a sync account with a specific e-mail address has been set up.
Look for:
* chrome://weave (Mozilla Services Password)
* chrome://weave (Mozilla Services Encryption Passphrase)

Can I pull iWeb files back from MobileMe after hard drive failure?

I suffered a recent hard drive failure and while I had my pictures backed up I didn't have my iWeb files back up and don't want to start the website from scratch if at all possible. Is there any way to save the files I uploaded to MobileMe back to my computer so I can continue my website?

Welcome to the Apple Discussions. Chapter 2.3 of the iWeb FAQ.org site has tips on using some of the existing image, audio and/or video files in the published site in the reconstruction of the site.
OT

How do I uninstall and reinstall CS3 after hard drive failure?

Hi. I suffered a recent hard drive failure on a Mac Pro. I didn't have a backup, like a dummy. The hard drive fails to boot so I installed OS on new blank hard drive and attempted to drag over whatever I could see and find from old drive onto the new one. I tried to start CS3 after doing this but it gives me an error: "LIcensing for this product has stopped working. You cannot use this product at this time. You must repair problem by uninstalling and reinstalling this product or contact IT Admin or Adobe Customer support" When I go to Utilities to find uninstall for Adobe the file is not there. WHen I try to reinstall from disk it says "setup error; setup has encountered an error and cannot continue. COntact Adobe Customer service support for assistance". I contacted them via chat and they told me they cannot help me and to post this issue here. Is there a way to resolve this? Am I just missing a file or something that will resolve the issue? Any help would be greatly appreciated. Thank you.

You can't install applications like that. Use the original disks to
install the software.

Restoration after Hard Drive Failure

Hello all.
My Powerbook G4 suffered a hard drive failure a couple of months ago, and every bit of information was lost in no-man's land. After seeking help with Apple, I was sent to DriveSavers. Thankfully, they were able to recover 100% of my drive or that's what they tell me anyway. (No need to scold me, I have learned my lesson about backing up EVERYTHING -- especially when the bill arrived from DriveSavers!) The Powerbook was kaput, so I decided to purchase an new iMac. DriveSavers has put my entire Powerbook contents onto several DVD discs, but so far I have had very little luck with actually transferring and using any of it on the iMac. I have been able to copy document files from Appleworks, Photoshop, etc. onto the iMac, and I can open them and use them with no problem. Although, I did have to go back and re-install the actual Photoshop and Appleworks applications from their original software discs since I was unable to successfully copy the applications from the DriveSavers discs onto the iMac. Still, I am in desperate need of certain Apple applications from the Powerbook that just will not appear on the iMac -- things like Address Book, all of my Stickies , plus the other Stickies that were only located on Dashboard (i was a stickies freak), the emails and contacts saved in Mail, the appts. & scheduling in iCal, etc. I cannot successfully access these kinds of things. I am able to copy an entire disc from DriveSavers onto the iMac, but when I launch the Address Book application from that folder, it just opens up the empty, brand new Address Book from the iMac or the new, empty iCal. The same thing happens with other similar programs. (I think iTunes has been the only thing with which I have any kind of success.) I've even rifled through the DVD discs and gone through my old User folder to the Library folder, then the Caches folder, and finally to the .com.apple.AddressBook folder where I extracted just the Metadata folder which clearly contains all of my contacts. When I try to add just the contact cards to the iMac's Address Book application, I still doesn't work and remains empty. The only way I've been able to look at any of my contacts is to use TextEdit to open those contact cards, and then dig through all of the jargon and piece together the info. It's very frustrating and time-consuming. I would just like for my Powerbook to be reincarnated, if you will, here on this new iMac. Is this even possible? I am completely baffled, and beginning to fear that I may have paid thousands of dollars for DVDs that would serve me better if I were lost in the Sahara and needing to signal a plane flying overhead by reflecting them against the sun. If anyone has any advice or tips, I would be very grateful.
Cheers,
Maize
Intel-based iMac Mac OS X (10.4.6)
PowerbookG4 Mac OS X (10.4.6)
PowerbookG4 Mac OS X (10.4.6)

Hi,
Maybe this article can help :
http://docs.info.apple.com/article.html?artnum=106941#2c
Take a look at the 'manual' backup and restore sections of the article.
Good luck!
iBook G4 Mac OS X (10.4.7)

IPhone synch after hard drive failure

I have an iMac 7.1 and after a total hard drive failure I had a new drive installed. Everything was wiped out, but at least I have the iTunes library still on my iPhone Here starts the problem.
After reading posts for the better half of a day I tried all suggested approaches, however the descriptions for doing it within iTunes don't seem to work (they insist on erase and synch the new (empty) library. I authorized the iTunes account on the iMac - still the same.
There are programs out there that rip the content from the iPhone, something I think is the wrong approach. Apple has to provide a way for its customers that have done nothing wrong to get their data back from a legal copy on the iPhone. This right way will likely exist, I just can't find it.
Anyone can point me in the right direction?

Hi, what no back up? -- well lets be honest everything should be covered by Apple & iTunes but!!
I use SENUTI @ odd times & it's an excellent App...why you are so against 3rd party app's I'm not sure..
If you have friend with a Mac & has some music you like you can always set up SHARING & dragNdrop..
With my first mac (ibookG4) I lost all my music etc.. a lesson learned, always back up otherwise it's a long arduous task burning your cd's one by one..If you purchased your music thro' iTunes you can contact them, at times have allowed me to Re download purchased items....L

How do I recover PE 12 after hard drive failure?

On February 25, 2014 I purchased Adobe Premiere Elements 12. The page 'my-products-services' lists it along with all of the other Adobe products that I have purchased for my Windows 7 64-bit desktop PC.
I have been successful in re-installing CS6 Design and Web Premium after a catastrophic hard drive failure last month; however, am presently stymied in trying to even locate where on the Adobe website it might be allowable for me to re-install. For reasons unknown, My license is listed for PE12, but my order isn't listed under account-orders.html#myorderhistory. CS6 is shown on that page and was how I was able to reinstate CS6.
Does anybody know what I should do next?
Gratefully yours,
Kelly

Kelly
I would definitely contact Adobe via its Adobe Chat to sort out the situation with your order and Adobe's record of it. You did purchase from Adobe direct? I am assuming yes.
What computer operating system did you download your Premiere Elements 12 to when you purchased it from Adobe?
For contact with Adobe's Chat, please click on...
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
The link is set to that location. If the link set does not hold, then you will need to navigate to the Chat Panel using the titles as guides.
At this moment, the Chat Panel is active and ready to be used.
However, for the immediate situation, you can download Premiere Elements 12 tryout files from the following web site. Be sure to read and carry out carefully (to the word) the Note: Very Important Instructions on the web page so that you do not get Access Denied. You can use the download and install as a tryout or insert your purchased serial number into the installation files to make it your working copy. Assure that you are selecting the correct files as replacements specific to what you purchased.
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

Rebuilding After Hard-Drive Failure

My hard-drive failed a few months ago. After replacing the hard-drive, I recovered my iTunes library (music only) from a back-up of the failed hard-drive. My music now syncs between devices via iTunes Match, and I have successfully transferred all of the app and movie purchases from my devices (iPhone and iPad) to my desktop. However, I have one movie that was downloaded to the iTunes library on my desktop post hard-drive failure using a redemption code from a Blue-Ray/DVD/Digital bundle. How do I get that movie to upload to my iPad? If I plug the iPad into my desktop, and I try to sync movies, iTunes tells me that this iPad is currently syncing to a different iTunes library and warns me that if I continue, everything on my iPad will be erased and replaced by the contents of this iTunes library. I have a huge number of apps organized in folders. I am afraid that I will lose all of those folders, and I will have to reorganize my apps if I proceed with the sync. Is there any other way to get the movie onto my iPad?

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

Re-installing from Creative Cloud after hard-drive failure

Similar Messages

Maybe you are looking for