Re: printers and all in ones

Can you help please I'm on apple I pad a novice I have HP office pro 8100 just out of warranty hardly used .It worked fine and I've got genuine inks and HP paper as you look at it prints blurred just on that edge everything else fine. I've tried cleaning heads., and alignment but I'm useless.Also I am such a novice I can't even find answers on this site and I am registered just wondered if you could email me any help instead I'm Tracey I have cancer and this is just something to keep me occupied at home my email[edited by Moderator]thanks hope you can help, like I said I'm a novice at all this computer stuff cheers

Hi Tracey (Tilly26),
I understand you have an Officejet 8100 that is printing a bit blurry on one side. I will certainly do my best to assist you with this.
I did see you requested someone correspond with you via email, I do apologize, but I'm not able to do that. However, whenever I respond to you, you will receive an email notification of said response. I am happy to help get this resolved, I just can't email you
Are you using the Officejet with a computer as well as the iPad? If so, do you know which version of Windows or Mac is on that computer?
I will suggest that you follow this Troubleshooting Print Quality Issues document to see if there are any other steps you haven't tried as of yet.
Hope this helps Tracey, and if not, please get back to me with how things went and we will go from there
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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