Re registering for back to collage offer

hai,          i buy a hp pavilion laptop last mont.and i register for back to collage offer but im not get confermation mail             i want to re register but my serial no is all ready registered now i cant geting my offer 

Hello ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works,
this post has instructions. Please let me know if this information was helpful by clicking the thumbs up below.
Have a great weekend!

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