Read Receipts and Conversations

It would be great if we could get read receipts included with conversations. For instance, if I send an email with a subject of "Project Update", I get a read receipt that's titled "Read: Project Update". The receipt isn't included in the conversation, where it should be. Including this would be helpful.

Similar Messages

Generare e-mail status by tracking Delivery and Read Receipt?Challenge

Hi,
I got bit confused, How can I came to know that my e-mail has been successfully sent or not without opening my inbox.
Am sending 50,000 mails per day by using java mail sending program, while sending I am enabled Delivery and Read receipt and I saved message-id in database and I got that receipt back to my inbox.
Then I am reading my Inbox using another java program based on message-id concept, And also I need to parse the body of the mail to update the reason if any message failed.
Here my Inbox received more than 1 lac mails per day as receipts. Because am sending 50,000 mails, So, I got 2 receipt mails for 1 mail, totally 50,000*2=1lac mails in Inbox. My problem is, my reading Inbox java program not able read all 1lac mails at one day. It just reading 5,000 mails per day. When my next day mail sending process started, again i am getting another 1 lac receipts.
Since I am not able to read and delete the receipts completely, mail counts in my inbox getting accumulated. So, I got stuck, How can I do this?
If anybody have any other ideas please share with me.
Already I surfed on net lot, but I can`t find solution for this concept.
Thanks in advance.

I think the big question is why can you not read and remove the mail more quickly? What limits you to reading only 5,000 messages per day?
Also, is this about Oracle Communications Messaging Exchange Server (formerly known as Sun Java Messaging Server)?
If so, please include the output from the "imsimta version" command.
If not, you probably should ask in the JavaMail forum: JavaMail

How to track Delivery and Read Receipts, to update the e-mail status?

Hi,
I got bit confused, How can I came to know that my e-mail has been successfully sent or not without opening my inbox.
Am sending 50,000 mails per day by using java mail sending program, while sending I am enabled Delivery and Read receipt and I saved message-id in database and I got that receipt back to my inbox.
Then I am reading my Inbox using another java program based on message-id concept, And also I need to parse the body of the mail to update the reason if any message failed.
Here my Inbox received more than 1 lac mails per day as receipts. Because am sending 50,000 mails, So, I got 2 receipt mails for 1 mail, totally 50,000*2=1lac mails in Inbox. My problem is, my reading Inbox java program not able read all 1lac mails at one day. It just reading 5,000 mails per day. When my next day mail sending process started, again i am getting another 1 lac receipts.
Since I am not able to read and delete the receipts completely, mail counts in my inbox getting accumulated. So, I got stuck, How can I do this?
If anybody have any other ideas please share with me.
Already I surfed on net lot, but I can`t find solution for this concept.
Thanks in advance.

Hi EJP,
step 2: Taking total inbox length using message.length
The message count is available via Folder.getMessageCount*().//ok I will try this one.*
step 3: In for loop, for(i=0; i < = n; i+){+ //--here we are getting mails one by one
That should be i < n, not i <= n. *//here I was wrongly specified, I used i<n only.*
step 5: In that mail body we are searching our own unique keyword(which we set for our unique mail reference)
Searching how?
In order to find the keyword, we are getting entire text/plain mail body using below method,
//To get body plain/text body part start here
     public static void getTextPlainBodyPart(Part p) throws Exception {
          if (p.isMimeType("text/plain")) {
               if (!(showStructure) && !(saveAttachments)){
                   lstr = (String)p.getContent();
          }else if (p.isMimeType("multipart/*")) {
             Multipart mp = (Multipart)p.getContent();
             level++;
              int count = mp.getCount();
              for (int i = 0; i < count; i++){
             getTextPlainBodyPart(mp.getBodyPart(i));
              level--;
//To get body plain/text body part end hereAbove method will return entire body of the mail in one string variable, Eg: String mailBody;(*mailBody variable contains entire body)*
Then using mailBody variable we are searching our own keyword(which we set for our unique mail reference while sending mail) using below technique,
if(lstr.indexOf("!$*#*$") != -1 && lstr.lastIndexOf("$*#*$!") != -1){
KeyWord = lstr.substring(lstr.indexOf("!$*#*$")+3,lstr.lastIndexOf("$*#*$!"));
//to get reason alone
if(lstr.contains("Reason:")){
     Pattern p = Pattern.compile("Reason:\\s([^\\n])*");
Matcher m = p.matcher(lstr);
boolean result = m.find();
     while(result) {
        reason = m.group();
         result = m.find();
//System.out.println("Reason:>>>>"+reason);
}else{
     reason = "";
}After getting that keyword in KeyWord variable,
then we are updating our database using that KeyWord,(here we are using KeyWord variable in where condition in update query)
Note:_ KeyWord is nothing but, we were stored all our unique keyword against every mails while sending.So, If when get that keyword while reading the receipts,then we can update our table using that same keyword.
guide how can I do this effieciently. And if you any other new concept please share with me.
Thanks in advance..
Edited by: EJP on 17/03/2011 16:54: added code tags. Please use them. Code is 100% illegible otherwise.

Send FDF via Outlook and have read receipt feature turned on.

I am creating an FDF and emailing it to a designated email address but I would really like the sender to get an automated response that the receipient got and read the email. I thought that I could use the read receipt feature in Outlook but I can't figure out how to turn that feature on automatically when the email is generated. Anyone know how to do this?

You can't turn it on automatically because it is not a standard feature in all mail clients.
Acrobat's e-mail feature doesn't support Outlook only - you have to think of the millions of Eudora, Thunderbird and Lotus Notes users out there. Some apps don't even support read receipts, and other handle it differently than Outlook.

Blocking or Filtering Delivery Reports / Read Receipts

Using Mail, Is there any way to filter or block my Mac (and iPhone) from sending delivery reports or read receipts to senders that imbed this request into their emails that are sent to me?
If not available within Mail or OSX , are there 3rd party filters/pgms available to give me this capability?
Thx!

I have used my Online Web Access to my work Outlook account to send an e-mail to my Mac to be read by the Mac's Mail program. I've sent an HTML message with a request for a Read Recipt and a Delivery Receipt. Outlook got replies for both. I then sent a plaintext message and requested a Read Receipt and a Delivery Receipt. Outlook again got replies from both.
This started because a person that had emailed my wife said they receieved a read request. I told her that the Mac Mail program does not respond to those. We decided to test and I was shocked that I received the receipts. I then tested with my own Mac and was again shocked to receive both receipts.
My test used her work account and her .mac account. I then further tested using my .mac account as the recipient.
So while I believed as you said that the Mac Mail program does not respond to those, it clearly is.
Both Macs are running the latest operating system. My mac was just purchased last June.
Any ideas on how to stop the Mac Mail program from responding to Read Receipts and Delivery Receipts?

"Not Read" receipt received from sender for all emails sent.

We recently migrated from Exchange 2010 to Exchange 2013 and I've got one user that started having a strange problem after the migration. She has Outlook set to request a read receipt for all emails that she sends and that works fine except that
for every email she sends, she gets a "Not Read" receipt back and this not read receipt comes from her as if she sent the email to herself and didn't read it. She also get the not read receipt if she deletes emails that are in her sent box
and again, the not read receipt comes from her.
This user is using Outlook 2007 SP3 with all available updates installed. We've tried a new profile and we've also tried on a different computer with the same results. She doesn't have any rules set up except for the one for clearing categories
that I believe is a default rule. I've checked the settings of the rule and there is nothing there that would be causing this. The other strange thing is that these not read receipts seem to come in batches. If she sends one email the the
not read receipt doesn't show up or at least not immediately. If she sends 2 or 3 messages then she'll get all of the not read receipts for those 2 or 3 messages at the same time.

Hi
Please check this thread
http://social.technet.microsoft.com/Forums/en-US/2dbf0122-8d63-4375-91b4-6ba2cf52ed2e/not-read-receipt-to-senders
Tell the senders to stop sending messages with read receipts and it wont be a problem
And to To determine the problem, Please test the feature on local side to check whether the symptom occurs. Meanwhile, you can let the sender in remote domain send message to other domain to
check the result.
Cheers
Zi Feng
TechNet Community Support

Not Read Receipts Since Office 2013 Upgrade

Hi,
We have just upgrade to Office 2013, form Office 2007. and we appear to be having some issues with Read Receipts, if we ask for a read receipt on a mail, as soon as the mail is sent we receive a not read receipt as shown below.
"Your message
To: Ian Hart
Subject: RE: Consignment No.
Sent: 24/04/2015 12:01
was deleted without being read on 24/04/2015 12:01."
I know that the mail are being received as I have sent a test mail from my work outlook 2013, to my own outlook.com and it was received fine although I did receive a not Read receipt on my work outlook.
if we resend a message with read receipts we do not get a not read receipt, could any one make any suggestions
1.) Mail Accounts are Microsoft Exchange
I have looked into this further and the issue seams to be with the Read Receipts.
I have sent an email with a Delivery Receipt and that delivers fine and I get a Receipt
I have sent a mail with only a read receipt and I get a not read receipt as shown in the post.
In not sure if the error is accruing because we are sending to email accounts/ exchanges that have had the read receipt function disabled or if it is a problem full stop.
Best Regards
Mark

Hi Mark,
A read receipt informs you that your message has been opened. However, do not rely solely on these receipts. In Microsoft Outlook, the message recipient has the option to decline to send read receipts. There are other scenarios where read receipts are not
sent, including if the recipient's e-mail program does not support read receipts.
I recommend you refer to the following article to troubleshoot the issue:
Track email with read receipts
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Niko Cheng
TechNet Community Support

Setting mail read receipt

Hello,
I'm trying to send a msg with read receipt but in mail theres no option for that. I've googled on the subject, find some information, but i'm not sure that is completely correct.
Anyone of you guys have tried to work this out?
Thanks for your time and help.
Cheers

Whatever you found is likely correct.
Mail does not support read receipts, I imagine because it is a stupid concept.
You can set up Mail to always add a custom header that requests a read receipt. There is no way to set that up on a per email basis. It is all or nothing.
Why is it a stupid concept you might ask? Because read receipts depend on the destination email client to handle them (Mail does not), and they depend on your recipient allowing them to be sent. I believe all email clients are now set up with automatic response turned off, if it exists at all. So, you not getting a read receipt is completely useless. You have no idea if the email has not been read, or the person you sent it to doesn't allow responses or if their email client even knows what to do with the read receipt.
Also, spammers have co-opted the read receipt to validate their email lists. Send a read receipt and get a response = valid email address to sell.
Instead of trying to sneak in a read receipt on someone, politely request in the email itself notification that they have read your email as it is very important to you for some reason.

Never ending story: Exchange and Outlook 2010/2013 - Read receipts (reading confirmation) implementation is buggy

OK, I try it again (for the fifth time or so), maybe anywhere in the big microsoft world there is ONE support engineer that is able to recognize a bug and hand it over to the development????
In several cases the read receipt does not contain the sending time of the original message, instead it contains (quite senseless) the time when the receipt itself has been sent.
The only information in the read receipt is the subject of the original mail which may be identical in longer mailthreads to several (dozends of) mails. So in this implementation you are not able to find out to which message a read receipt really relates.
So we cannot prove at all if a single mail in a thread has been read or not. The printout of such a receipt does not have any information that can be used in a meeting or discussion.
Since this situation obviously lasts for several years I'd like to ask
how I can get a working read-receipt-functionality for professional eMail-handling???
It seems that the problem does not lie in the content of the MDN sent by the Exchange server.
If I look into a copy of such a sent MDN with Thunderbird, it tells me for example, that my mail, sent on 15th Juli 2013 14:43:47 (UTC+1) has been read on 15th Juli 2013 14:50:08, which is correct.
But in combination with Outlook I get the same MDN displayed like follows:
Your message at... subject... sent Monday, 15. Juli 2013 14:51:30 (UTC+01:00)... has been read on Monday, 15. Juli 2013 14:51:16 (UTC+01:00) (Text translated from German to English)
So Outlook exchanges the timestamps and falsifies the content of the MDN.
This does only appear in combination with an Exchange server. If I work with a POP3 account and Outlook and send a message to an Exchange 2010 mailbox the correct timestamps are displayed within the returned MDN-message.
All involved systems are set to German (DE-de), the timezone on all systems is UTC+1
Here a small table with my tests
I've used Outlook on all Clients, 2010 and 2013.
Sender: sends initial mail and gets the Reading Confirmation
Receiver: gets the initial mail and sends the MDN
Sender     |     Receiver     |     MDN Display
POP3        |     Exchange   |     correct
Exchange |     Exchange   |     fail (displays wrong "sent"-time)
POP3        |     POP3         |     correct
Exchange |     POP3         |     fail (displays wrong "sent"-time)
It is obvious this cannot be a "feature". This is different behaviour depending on the senders Account type and one of this two scenarios must be a bug.
Could you help me further on this, please?

Almost no - the MS-Support here in this website was completely overchallenged to even understand this issue. I've tried several times to address this in this forum with no success. The "supporters" here had only one target - to quickly get this
"complicated" case off their desks.
The Office 365 support was much more competent and able to understand the problem. They escalated this to the development team (which lasted about 3 months, dozends of telephone calls and about 20 hours working time, which I had to donate to Microsoft freely)
and located the Problem in Exchange Server.
The result was that they promised to fix it in Exchange Server 2013, but there will be no Bugfix in Exchange 2010. I am waiting for the fulfilment of this promise since over 6 months.
Microsoft seems not to have any problem to leave their (professional and very expensive) Exchange software in a buggy state.
My conclusion: If Exchange 2010 runs out of maintenance I'll switch to Linux and Zarafa Server. The Zarafa guys are able to understand and fix their bugs and I do not have to donate thousands of Euros in working time only to get them understanding their
own bugs.
PS: You need only to press F1 in Office, especially in Access in the German language variant and you get an impressing lesson how desolate Microsoft is working today. Pressing F1 in Access 97 or XP lets you know, how much better they were some years ago.
An impressive deep fall down to the ground.
Regards, Conny

Is there way to get read receipts in mail and do you get non deliverable notifications??

is there way to get read receipts in mail and do you get non deliverable notifications??

I'm a little fuzzy on your question.
If you are trying to "Bounce" and email, I regret to inform you that Apple removed that feature a few years ago. There are other email programs available that have this capability.

My wife, daughter and I have iPhones. We all have iMessage and Send Read Receipts activated. All the messages sent between the three of us are blue except those that my wife sends to me. They are green. Can anyone explain why.

My wife, daughter and I have iPhones with iMessage and Send Read Receipts activated. All the messages sent between the three of us are blue however, when my wife messages me, the message appears in green on her iPhone. Can anyone explain why.

Because some kind of error occured. This is only from her iPhone to your iPhone? Whenever she sends a message to any other iPhone, it is sent as blue? And when anyone else sends you a message from an iPhone, it sends as blue?

Notification of Delivery and Read Receipts

Hi All,
Does Skype offer the functionality of Delivery Receipts and Read Receipts when we send messages to our friends. I could n't locate this feature on my phone or laptop.

Hi, Dramitgoel, and welcome to the Community,
Please check out this new blog article!
http://blogs.skype.com/2014/02/13/skypes-enhanced-chat-experience/
Regards,
Elaine
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Prohibit delivery- and read- receipts

Does anyone know how you can prohibit Mail and Entourage from sending delivery- and read- receipts.
I could only find answers to the question how you can request them yourself, what is not an issue for me.

Mail doesn't send receipts for delivered nor read mail. "Read" receipts aren't supported in any Internet email client I know of, only in proprietary messaging systems such as Outlook/Exchange.
Entourage to the best of my knowledge by default doesn't return delivery receipts either, though I might have missed it in my copy. It appears that the only way to get it to do it is by manually adding special headers.
So if you don't want to be returning receipts, you don't need to worry.
Regards.

Delivery and read receipts from mail - how do i do it?

delivery and read receipts from mail - how do i do it? i used to do this on pc from outlook..... just new at this stuff... thanks

Hmm, had a bit of a look round but it doesn't look like it's particularly straightforward, esp if you want to turn it on or off on a per mail basis:
http://email.about.com/od/macosxmailtips/qt/et_request_recp.htm

The Sender unable to receive delivery and read receipts

The Sender unable to receive delivery and read receipts through ironport (outbound).
How does the delivery and read receipts works in ironport?
However, The Sender able to receive delivery and read receipts without ironport (outbound).
Please help!
Alex Ling

Hi Alex,
At this time, the IronPort does not support positive DSNs ( read recipiects ). Refer to the following Knowledge Base article:
http://tinyurl.com/yo78ns
-whardison

Read Receipts and Conversations

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