Reader doesnˋt save edited files

Hello Community,
Iˋve huge issues with my Adobe Reader.
I always add my class notes directly into the PDF-files. Last semester it has been working perfectly fine.
This semester the Reader doesnˋt save the edited document. Instead it saves other version (_1, _2,...) each time pdf is viewed.
Iˋve already updated the App, reset the tablet as well as reinstalled the App.
How can I solve this issue?
Thank you,
Veronika

Hi Veronika
Sorry that this is causing trouble. Actually, the problem has arisen because you opened the file from the "folder" each time with Mobile Link - on. Mobile Link auto uploads your local document to the cloud and shows it in Recents. The best way to use this feature is to open files from Acrobat.com.
I ran your exact steps and found the problem. We will work towards fixing it in our next release. For now, you can follow these steps to recover the changes in your document:
1. The local file in your file manager, "Vertriebsmanagement" should contain all the changes you made to it whenever you opened it from that location. From your email below, it seems you started opening the file from Recents too. Those change would not be in the local file, but step 2 will help you retrieve those changes too.
2. To get rid of the multiple versions of the documents created on the cloud, follow these steps:
Visit files.acrobat.com from a computer/browser.
Login to Acrobat.com account and click on Files.
Click on Recent Files tab.
The files will be sorted by Date Viewed. Open the topmost version of your file. Note that it must have been renamed to "abc (y)". Ensure it has all the changes that you made. It will have the changes that you made when you kept opening the file from local file storage.
Close the file. Select all other versions of this file from the list and delete them. Note that these file versions will begin with the filename and followed by numbers.
Rename the file that you didn't delete to the original file name.
3. Going forward, to use Mobile Link - ensure that after opening a new file from local file storage, it is always opened from Recents on your mobile device. Since the local file was uploaded to the cloud, it is best to always open the cloud file to ensure all your changes are sync'd back to the cloud as well.
Hope this helps resolve your issue. Please let me know if it doesn't
Thanks
Shradha

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