Reader-enabled fillable form is corrupted on Mac

I created a Reader-enabled (extended) fillable form that can work fine if filled out in and saved in Reader. But some users are opening and filling out the form in their browser. When it is returned  to me, it is unopenable. If the form is forwarded to an android phone, the file opens fine. If the form is then forwarded back to my e-mail I can open it. What is happening? What can I do to prevent the corrupted form?

You are going to have to find out what apps are being used on the Mac and android phones to fill-in the form. Unfortunately most users just click on the PDF and use what ever opens the PDF and might not even  know what app is being used.
Apple's "Preview" is notorious for corrupting PDF forms.  Script to Fix Mac OSX Preview.app Form Fill and Save

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