Reader for PC stops working

Question

When I click on the SYNC button after a few secs I get this Message:
"A problem caused the program to stop working correctly. Windows will close the program and notify you if there a solution is available" . As a result I cannot transfer books from my computer to my eReader  PRS-T1. My Olympus Camera software also opens that program, and the "Autoplay" box appears???? Is it interfering with the eReader? I am using Windows 7. 
Solved!
Go to Solution.

Answer 1

It’s only ReaderforPC database file that doesn’t work properly!!!
Uninstalling and reinstalling software is not useful, because the database file won’t be erased.
You have to delete (or rename or move to another position) the file “ReaderDesktopLibrary.db”. On Win 7 you’ll find this file here (folder and file are hidden):
C:\Users\Users_Name\AppData\Local\Sony Corporation\ReaderDesktop\ReaderDesktopLibrary.db
But if you erase just only this file, you won’t have the same ebooks on PC and in reader device anymore. Then, you have even to copy ebooks from the reader device to “My Library” of the ReaderforPC software (https://us.en.kb.sony.com/app/answers/detail/a_id/34778/c/65,66/p/73878,73935,73936/)
For me, a complete solution is this (Attention!!! All notes will be erased):
-Backup reader’s contents
-Delete (or rename or move) ReaderforPC’s database file
-Import ebooks from backup into ReaderforPC
-Hard or Factory Reset (reader)
-Sync
Here is how:
-Connect reader to the PC and copy all contents in "Removable Mass Media" named “Reader” into a PC’s folder.
-Delete (or rename or move to other position) the file “ReaderDesktopLibrary.db”.
-Find and copy all ebooks (or other reader’s contents, if there are, like photos, music, etc.) from backup, into a new folder. Open ReaderforPC and import this folder. (After importing files, DON’T move or erase or rename this folder. If so, issue will come back!!!)
-Hard or Factory Reset (Warning!!! Read carefully all notes)
(For all Sony’s readers https://us.en.kb.sony.com/app/answers/detail/a_id/31629)
For PRS-T1 https://us.en.kb.sony.com/app/answers/detail/a_id/34828
-Syncing reader with ReaderforPC