Reagrding Lead Questionnaire (SURVEY)

Hi All,
I want to display the answer based on some condition for survey in web ui.Can any bode tell me if i use (Dynamic List Box with Single Selection in CRM_SURVEY_SUITE Tranx ) this option for insert the answer.it is not allowed me to insert the answer.how can i display the answer in web ui for specific question.
Thanks in Advance
Vishwas Sahu

Hi Viswas,
If you want to insert the multiple answer then you have to choose check box group to select multiple answer.
Thanx
Chinmaya

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Function or bapi to upload the lead questionnaire to lead partner portal

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Is there any function or bapi to upload the lead questionnaire that exists in the marketing leads-lead partner portal . The survey should get attached to the lead . I am able to create the lead though with the LDPO process by a function module .Any help on this will be very useful.
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Mithun

Hi Bharani,
I can answer two of your questions:
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Lead Questionnaire not displayed in WebUI

Hi Experts,
I have created a questionnaire in Lead settings and assigned to the transaction type. I have left out the determination criteria blank. When I run the lead transaction in Sapgui the questionnaire is displayed under the evaluation tab.The same transaction when called in the WebUI, the Assesment AB is empty.I have even tried to create a new transaction in WebUI, still the same result.Every relevant data for the lead is displayed under the AB except the questionnaire.
Please help and points will be awarded.

Hello Ashley ,
Could you please specify what do you exactly mean by the statement below:
"I searched the questionnaire in the UI under Power User and reactivated it and it works fine now."
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Hello Guys!
I have problems to visualize the ROS Questionnaire alredy in ROS.
Every thing seems to be configured fine, SO50 ...Integration with Exchange is fine
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SO50 i have 2 lines:
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you must first activate configuration mode for web ui . to do that activate the following flag Enable configuration mode under Personalize -> Settings-> Personalize Settings-> Enable configuration mode
then go to your transaction and you will see ne type of buttons one is for configuration of available assignment blocks. click on it and you will get the list of available blocks. search for survey block and add it to visible blocks and mark it as visible.
that's all.

Error when trying to send questionnaire (SURVEY)

Hi All
I have designed and built a questionnaire using the SURVEY transation in BIW. I am now testing the send to function but I am unable to send this to users as the following error occurs;
You have recieved a status for the following doc:
 Encues.
Sent:
 14.05.2007 10:16:28
Sent By:
 Christopher John Burleigh
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 Internal Error: CL_SMTP_RESPONSE error code ESMTP unknown 554 554 <[email protected]>: Sender address rejected.
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HI ,Thanks for your response. That was an error in the code I posted, but wasn't the error I was trying to solve. Once correcting that error you pointed out I am getting the problems not when I send a plain text email like:
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Can you spot any errors here? I get the same error as mentioned earlier.
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Jess

Lead-Print Survey button

Trying to print survey using the "print survey" button under lead Management, evaluation tab in PCUI. When I click the same nothing happens?? Where as print is working fine with other functionalities like account management & backend too.
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Hi Sonali,
We have the same requirement to print the price list using the PRINT button on PCUI Application BEAD_CNPL_PL
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Questionnaires ( Survey values in Activity for CRM ) 7.0

HI Experts,
Need guidance regarding these below topic.( Survey customizing)
How the Questionnaire been customizing in the activity.
Already there is some standard questionnaire exists in the CRM_SURVEY_SUITE.
IF we want to add more questionnaire other than the standard one , how will be doing that?
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Prajith P

Hi,
In transaction CRM_SURVEY_SUITE, you select your model surey, for example Appl (Aplications) Activities-> Activity summary (model), next step, menú options Survey->Copy (F7). You must indicate Application and Name (survey).
You must created one survey for each Applications. If you need survey for Activies and Opportunities, you create survey for Activities and other for Opportunities.
You must activated it Survey->Activate (Ctrl+f1).
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Best practice on creating a managable questionnaire/survey with JSF

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As a part of a bigger project we need to build a questionnaire with managable questions. This means that clients can add/modify/delete questions as they wish. The database side is figured out and designed, but what im really thinking is how to collect the answers. The questions are populated from the database and the answers will be given either trough radiobuttons or textfields.
The thing i cant figure out is how to get the the answers of questions to the bean so they can be processed? It cant be said how many questions there will be so creating properties in to the bean beforehand wont work.
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Shoul have searched the forums a bit better. Solution found at http://forums.sun.com/thread.jspa?forumID=427&threadID=5117301 with some modifications.

Regaeding Survey questionnaire for Leads

Hi All,
I want to display the 'Expected Order Timeline' field in lead questionnaire.Already two fields is coming in web ui under lead questionnaire is "customer Budget and customer need" which is define in tranx 'CRM_SURVEY_SUITE'. i want to dispaly this field (order Timeline) which is show the data according to two fields "business group and stragic business unit".These 2 fields are customize field.
When i create a new lead after filleing these 2 field ,1 link is there under lead questionnnaire assignment block.when i click on this link ,survey questionnaire is opned.how can i populate the answer in timeline field according to 2 customize fields.
Thanks in advance..
Vishwas Sahu
Edited by: vishwas sahu on Jun 25, 2009 6:56 AM

Hi Nagaraju,
Your requirement is not clear.
- Do you want to see the same questionnaire being determined for all lead types?
- Do you have a pre-condition based on which questionnaire should be displayed for lead transaction type?
- what is the version of CRM you are using?
You have mentioned "I have assigned questionnaire, lead transaction type, item category, for the determination." So while creating the order just ensure that it matches determination criteria of your item category. (select a product and check)
Regards....Arup

Attaching the survey questions and the answers to the Lead

Hi Experts,
I am making Lead from the survey based on the rating of the questions. I am successful in doing so but I even need to make an attachment of this survey questions with the answer seleted, to the generated lead.
I am trying to find a FM which can do this.
If anybody here can guide me to this will be really helpful.
Regards,
SA

Hi Saurabh
Maintain the setting for Questionnaire determination through following path
SAP Implementation Guide Customer Relationship Management Transactions Settings for Leads Questionnaires for Leads  Define Determination for Questionnaires
Here you will have to maintian only your lead tarnsaction type with Determaination and valid dates (if reqd). Please note do not maintain any Survey against this entry. This should help you to show the responded Survey in Assessment block in Lead.
Hope this will help.
Regards
Mallikarjun

Linking Surveys with Leads and Opportunities

Hi,
We have a survey associated with each lead and opportunity i.e when creating either a lead or an opportunity there is a tab on the GUI in which we can fill up the survey when creating the lead/Opportunity and then save the transaction. The survey goes to a different Infoprovider and leads and opportunity to their respectice Infoproviders.
We now want to link the survey answers to lead and opportunities. I tried infosets and there doesn't seem to be any linkage between these two . Any ideas or has anyone linked surveys to leads and survey to opportunities. Fyi we are on CRM 4.0 and BW 3.5
Thanks.

The CRM Surveys are fed into the cube 0WS_C01. If you have set the correct setting in the transaction CRM_SURVEY_SUITE, the survey results are extracted to the datasource 0SVY_DATA_1. Through the appropriate GUIDs the answers to the survey from the table CRM_SVY_ANSW (do not exactly remember the name) can be linked to the header GUID in CRMD_ORDERADM_H. (May be through the link table CRMD_LINK)
Doniv

Survey / questionnaire data storage

Hello CRM guru's!
Does anyone know if the entered values in a questionnaire / survey are stored in tables? And if this is the case; in which tables are they stored?
Will reward points!
Regards,
Joost Goudriaan

Hi Joost,
The following are the tables related to the Survey. Hope this would be helpful.
To have these tables populated with values you have to define the survey configurations with the option Evaluation without Business Information Warehouse.
SURVEY TABLES
USED SURVEYS IN ACTIVITIES:
Table CRMC_SVY_DET:
Table CRM_SVY_DB_SD for Survey Title
SURVEY QUESTIONS:
Table CRM_SVY_RE_QUEST
SURVEY ANSWERS:
Table CRM_SVY_RE_ANSW
SURVEY VALUES:
SURVEY GUID LINK IN ACTIVITIES:
Table CRMD_LINK
With GUID_HI = Activity Guid with a survey
OBJTYPE_HI = "05"
OBJTYPE_SET = "58"
Result :
GUID_SET > link for value guid
SURVEY STATUS, CREATED DATA AND USER:
Table CRM_SVY_DB_SVS
SURVEY QUESTIONS AND ANSWERS ID:
Table CRM_SVY_DB_SV
Gud Luck
Hari

Questionnaire for leads

Hi Everyone,
Can any one body tell me the process of the questionnaire assignment to the leads.
actually i have followed the below process for the Questionnaire in the leads:
1 )I have maintained the questionnaire for the lead application in CRM_SURVEY_SUITE
2) Define determination for the lead questionnaire : in this i have assigned questionnaire, lead transaction type, item category, for the determination.
3)i have assigned the qualification levels to the lead questionnaire
But i have not maintained determination criteria for the questionnaire.Is it necessary to maintain that.
After maintained the above 3 steps i have tried to create a lead transaction in CRMD_ORDER Transaction.But in the lead transaction EVALUATION tab i didn't see any questions in that, but in the above 2nd step i have maintained the maintained questionnaire to the lead transaction.I want to see the questions in the evaluation tab.
Can anyone help me how to get the questionnaires in the lead transaction and also plz tell me did i missed any settings for that.
Regards
Nagaraju

Hi Nagaraju,
Your requirement is not clear.
- Do you want to see the same questionnaire being determined for all lead types?
- Do you have a pre-condition based on which questionnaire should be displayed for lead transaction type?
- what is the version of CRM you are using?
You have mentioned "I have assigned questionnaire, lead transaction type, item category, for the determination." So while creating the order just ensure that it matches determination criteria of your item category. (select a product and check)
Regards....Arup

Problem In Generating Survey URL

Hi Experts,
I have Created Questionarie in Survey Tool for CRM(7.0), Saved and Activated the Survey. I am trying Generate the URL for that i have selected Get Option and Send Option as bsp but when i selected Get File and Send File it is showing Blank means I am unable to select the files, hence not able to crete URL for the Survey. Please Help me that where i am missing. Kindly Help me with Process Steps
Your Help is highly Appreciated and Rewarded
Thanks,
Satish
Edited by: Prasanna Satish on Jun 28, 2010 1:36 PM

Please follow the below steps.......
 
Access the activity using one of the following navigation options:
 
Transaction code CRM_SURVEY_SUITE 
SAP CRM IMG menu Customer Relationship Management  Transactions  Settings for Leads  Questionnaires for Leads  Define Questionnaires 
Creating XML Parameter File for CRM system 
1.From the application toolbar, choose Survey Repository. 
2.Open the tree structure Survey Repository - Parameter XMLs - bsp. 
3.Select the standard parameter file CRM_SVY_BSP_SYSTEMPARAM.XML with double-click and choose Export (F8). 
4.Rename the file, for example, to: CRM_SVY_BSP_SYSTEMPARAM_<systemID>_<client>.XML. 
5.Save the file to your local PC.. 
6.Open the XML file with a suitable editor tool.. 
7.Maintain the following coding, entering your host server, port, and client:. . 
?xml version="1.0" encoding="UTF-8" ?
SurveySystemParam Action="http://<hostserver>:<port>//sap/bc/bsp/sap/crm_svy_server/survey.htm?sap-client=<client>" " Method="post" Enctype="application/x-www-form-urlencoded" AccessURL="http://<hostserver>:<port>//sap/bc/bsp/sap/crm_svy_server/survey.htm" IncludeStylesheetInOutput="true" /> . . 
In order to identify the respective host server and HTTP port of your CRM system, open the ICM Monitor (transaction SMICM) in your CRM system. . .
From the menu, choose Goto -- Services. . 
In the HTTP entry, you can find the data for the relevant host server and port.. . 
8.Save and close the XML file.. 
9.In the CRM Survey Repository, select folder Survey Repository  Parameter XMLs  bsp.. 
10.From the application toolbar, choose Import (F7) to import the modified XML file from your local PC.. 
11.Double-click on the imported file and choose Check (Ctrl+F5). If the check is successful, you can continue; otherwise, check your coding as described in step 7.. . 
Creating Survey URL. 
12.Choose Back (F3) to get back to the Survey Suite.. 
13.In the list of applications, open the component Leads.. 
14.Select the appropriate questionnaire used for customer information request (e.g., BP_INFORMATION_EN) with double-click.. 
15.Choose Generate URL (CtrlShiftF1).. 
16.In the dialog box, select the following values using input help:. . 
Field name User action and values. 
Get Option bsp. 
Get File CRM_SVY_BSP_SYSTEMPARAM_<systemID>_<client>.XML. 
Send Option bsp. 
Send File CRM_SVY_BSP_SYSTEMPARAM_<systemID>_<client>.XML. . 
17.Choose Generate URL (F6).. 
18.Choose Test URL (F2).. 
19.Copy the generated survey URL from field Survey URL.. 
Edited by: MSVKRI on Aug 24, 2010 2:27 PM

CRM Survey result Table

Hello CRM Experts,
We have assigned survey to Transaction ( Activities , Lead , Opportuninity ) . Transaction is being created and Questionnaire ( Survey ) is filled . Then Transaction is saved . Transaction ID is generated . We want name of the Table in which survey Results (answers) are store.
As we get the tables for Questions of surveys.
We not able to find the tables where all surveys Results (i.e may filled by Business Partners,Users etc) are store.
Please suggest.
Regards.
Anup.

HI Anup,
The list of all tables used in surverys are as follows
CRM_SVY_DB_MT                  CRM Surveys: Media Type
CRM_SVY_DB_MTT                 CRM Surveys: Media Types (Text Table)
CRM_SVY_DB_S                   CRM Surveys: Survey
CRM_SVY_DB_SA                  Survey Applications
CRM_SVY_DB_SAD                 CRM Surveys: Survey Application Descripti
CRM_SVY_DB_SD                  CRM Surveys: Survey Description
CRM_SVY_DB_SET                 CRM Surveys: Text Table for CRM_SVY_DB_SE
CRM_SVY_DB_SEV                 CRM Surveys: Input Help Table for Function
CRM_SVY_DB_SFA                 CRM Surveys: Survey File Access
CRM_SVY_DB_SP                  CRM Surveys: Generic Survey Attributes
CRM_SVY_DB_SSC                 CRM Surveys: Survey Schema
CRM_SVY_DB_ST                  CRM Surveys: Survey Template
CRM_SVY_DB_STS                 CRM Surveys: Survey Transformation Select
CRM_SVY_DB_SV                  CRM Surveys: Assessable Survey Values
CRM_SVY_DB_SVS                 CRM Surveys: Survey Values
CRM_SVY_DB_SVT                 CRM Surveys: Survey Value Template
Thanks
Abishek

Reagrding Lead Questionnaire (SURVEY)

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