Receiving Group Messages

I have an LG Spectrum. When receiving group text messages, they sometimes come in as a group message, and sometimes as individual messages. When they come in as individual messages, I can only see the sender as a contact, and can only reply to him/her. How can I have them all come in as a group?

Verizon Wireless Customer Support wrote:
londramf,
We will get to the bottom of this for you. The reason you are only able to reply individually to that contact is because their device is sending out that way. As some contacts in the group message are not all Android users or iPhone users the responses sometimes come back as a individual message. If you reply to that contact via the group message then the whole group will get it, so be sure to reply on the group message and not the individual message. There shouldn' be a problem with them viewing them.
KarenC_VZW
Follow us on Twitter @VZWSupport
I wish you could get to the bottom of this one for me:
When I receive a group reply, all it displays is "media content in the message" and a link to get the content. Clicking the link will generally only return the exact same message. After several repeated clicks/taps, it will sometimes display the actual content.
However, if it is the initial message in the thread, it will display correctly the first time, but not on any replies.
I'm on a Windows phone (Nokia Lumia 822), others in the group are on Android and iPhone models.

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2. SMS-ONLY GROUP messages work. (MMS is turned off so SMS is forced.)
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iMessages is not the problem. None of my friends have an iphone so I haven't been using iMessages at all.
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