Recently when I try to perform a function on a certain website I get an error message that says "javascript void" and I can't go any further. What can I do?
The specific function that produces this error message (the only one so far) is when trying to cancel an order on HSN.com. This is something I have done many times in the past with no problems.
This can also happen if you block JavaScript as the javascript:void; message is a placeholder and the real action is done via an onclick event tied to this button.
You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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I have Safari 7.0.6 and OS 10.9.4. I cannot install any extensions. Everytime I select install I get an error message, "Cannot instal extension" Does anyone else have this problem?
Thanks SteveBack up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
When I am setting up my new Time Capsule I get a pop up window that says another device is using my IP address and I have to change it. My time capsule will not work or connect to the Internet. I assume that is why. Everything is plugged in as should be. I also have a wireless DVD player and my DISH network plugged in to the Ethernet of the Time Capsule.
You need to do the setup of the TC before you plug it into the network.. you obviously already have a router, so set the TC up as bridge device.. in airport utility/internet tab/connection sharing.. off bridge mode.. then you can plug it into the network and whatever is main router will do its job properly.
If this is not the case, then you have a static IP setup somewhere.. or another dhcp server.. track down and remove it. -
I have no more info
That message is about the 1 Click Weather add-on. Something in that add-on is slightly incompatible with Firefox 4.
Disable that extension until you can install an updated version of that extension. -
I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, MarkUnfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems. -
when i try to copy books to my nook, with every single title i continue to get an error message that says 'copy not allowed - no permission to copy the book'. any suggestions on how to fix this?
I had recently updated from Windows 7 to Windows 8.1 and thus had to re download Adobe Digital Editions. I downloaded Version 4.0 but the problem seemed to be with the authorization between the e-reader and the computer. While in ADE click the help button and click erase authorization then re do your user id and password. It worked for me.
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I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems... -
i bought an eBook from iTunes. I can view/read it perfectly on my iPhone but when I try to open the eBook file on my iPad, I get the error message, "Cannot open book. This book is protected by an incompatible technology." Any ideas for me? thx
Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry. -
I am facing the problem on downloading apps from Mac App Store, when I try to install the application from App store, I am getting an error message "Status_Code_Error" while click on "Login"
Same problem here in Brazil.
It seems to be a problem with logging in App Store in the Mac (Yosemite 10.10.2).
When I tried the very same userid and password I was able to login in to use my iCloud account from the same computer and also from my iPhone. -
When I try to update my ipad with the latest software, I get an error message saying that the internet timed out. What can I do?
The update file is around 700 megs so if you're on a slow connection it does time out. You can also look into your anti virus software or firewall, it might be blocking the file. Also if you're trying to download it over 3G it won't work. There's a 20 meg cap on all 3G downloads.
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I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes. I have tried everything on the website. When i try to remove the components of iTunes I get the same message. How can I download iTunes?
Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
http://www.apple.com/itunes/download/
Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
Does that go through any better for you? -
I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
When I try to sync my Ipad Mini, I get an error message that says "sync session failed to start". Anyone ever deal with this?
Quit iTunes, restart your computer, restart your iPad and try again. If it doesn't work with a restart of the iPad, try a reset of the iPad.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
When I try to open a project, the only option for a new track is for external MIDI device; when I try to open an audio or software instrument track, I get an error message saying that "the specified number of tracks could not be created. Reduce the number of tracks to create and try again." I didn't specify ANY number of tracks. Thanks for help!
Ah.. then I suspect you just need to go to Logic's prefs/Audio and check CoreAudio...
It has been unchecked somehow...
Also.. as an aside.. Be careful not to create such large subject names in future when posting here.. They can cause issues with replying to posts in such threads.. due to a bug in the forum software.. so please keep them short and to the point...
Cheers..
Nigel -
Can someone please offer some suggestions why I am getting an error message that says "an unknown error has occured" when I try to download or update my apps in the app store?
Thanks!
disregard! i noticed someone else's post about signing out of the app store and signing in again and it worked.....Hi ...
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, drag the App Store icon straight up off your Dock so it goes, "poof".
Now drag the App Store icon from your Applications folder to the Dock. Try updating your apps.
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