Record Internet Explorer 7

Question

Hi!
I’m trying to create a guide about IE7 using Adobe
Captivate 2. I use the record demonstration options. I start the
recording process and then open IE7, now I hear the camera capture
sound, but as I click around in IE7, Captivate 2 don’t
capture any new screen shots. I try to force a screen hot by
pressing the print screen button but nothing happens. it seems like
all the short-cut commands in Captivate 2 have stopped working when
I try to record from IE7.
Any one has an idea of what to do?
Philip

Answer 1

quote:
Originally posted by:
Captiv8r
Hi again
Okay, I see you mention that only the recording shortcut keys
(Print Screen and whatnot) seem to be not being recognized. You
also said that you did hear Camera Shutter sounds when you clicked
the mouse. When this happens, is Captivate recording what is inside
the recording area?
Have you tried clicking Options > Recording Options...
> Change Recording Keys and configuring a different key that
would be used to capture the screen? Maybe somehow it was changed
from the default Print Screen key or your keyboard is for reasons
unknown, not sending the expected key code for Print Screen.
Cheers... Rick
I have tried to change the Recording keys and came up with
the same results. I will give an example of one thing I want to do
in IE 7.
I start to record from the desktop, (now captivate works
fine), I open up IE 7 (I hear captivate taking a shot), and I open
up my favorite’s folder and click on a web page. I close IE 7
and stop the recording, and when I go to the storyboard view in
captivate, I only got 2 slides one is of the desktop when I open IE
7 and the other slide show the IE 7 window.
I used the default demonstration options when I did the
record.
I try to redo the same thing but this time I try to force
some screen shots. When IE 7 is open I press Print Screen (which I
have assigned as the key to capture the screen manually). I
don’t hear the camera sound. When I stop the recording and
got to the storyboard view I still only got 2 slides.
I noticed that when I record from the IE 7 window and make
the IE 7 window inactive, then captivate record as usual.
Philip