Recording only creates one blank slide still the case. Please urgent help

Hello,
I am just beginner in activate recording.
I record internet explorer screens or notepad . After recording END button,all records become one blank slide. and No captions kept also
for example
I run the captivate 3
choose record new project
custom size
recording mode:demonstration (used also simulation,custom but no solution)
click on red record button
then after taking some actions on internet explorer or
have PC with the following parameters:
windows XP SP2
2GB Ram
ADI Radeon Xpress 1200 graphic card
AMD Athlon 4050E
I see you that you also proposed some solutions in other threads which didn't help me
http://forums.adobe.com/message/920046#920046
http://forums.adobe.com/message/692744#692744
the actions taken by me below:
have captivate v3.0.1 build 589
I uninstalled flash 10 and downloaded flash 9
or removed all programs in startup with msconfig
resized project without choosing : maintain aspect ratio option
no keylogger or spyware found
disabled hardware accelaration
but nothing helped
Do you have a permanent solution?
Thanks for really quick feedback.
Best regards
Ufuk

Hi Friends,
Sorry for bothering
Could you kindly advise please
Best regards
Ufuk

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Recording only creates one blank slide still the case. Please urgent help

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